I rate 5-stars to Mentors Moving & Storage for the following reasons: - Communication: they were available to communicate with me on my first call and resolved questions I had on my first call -- no repeat calls needed; - Appointment: They kept their time commitment, and provided me with updates during their travel ETA. They also kept to their estimated time of completion; - Attention To Detail: They respected my property, and they took extra care to avoid scratching my piano, hardwood floors, and my walls. - Efficiency: Contract and Payment were simple to execute, as they used digital platforms. - Pricing: I'm pleased with the pricing structure. Well-worth the price. Hector, Miquel, and Antonio were awesome -- they had experience in moving pianos, and they moved my piano from my paddock to the main house without any problems, and they exercised extreme care. Thanks, guys! /s/ Alfonso Faustino read more

Mentors is the best! This is my second time working with them and thumbs up all the way. My whole family has worked with Mentors and would also recommend. If you get Josh and Jessie on your job, you will be delighted! They're a fantastic team. read more

This is my 2nd time using Mentors moving & storage and they are worth every penny. Very courteous and handle your belongings with care.

This is the second time we have used them and if needed will definitely use the again! They take care of our stuff better than we do! Amazing group and I highly recommend them!!! read more

We were driving south on I 17 today and 2 of the Mentor moving trucks entered the highway at an entrance. Traffic was heavy and we were in the right lane but no where to go. Then on our right the 2 moving trucks pushed through on the right in the shoulder and swerved into us. It was a miracle that we did not end up in a horrible wreck. Cars had to pull over on the left so we could swerve and not get hit. Do not hire this company! They clearly are not hiring safe people to drive all of your belongings. read more

God sent me an angel to help with a 'labor only' move this morning. Her name is Karen and she was the mover sent by Mentors Moving in Tempe. Public Storage raised the rent on my two units (which I've had for over 10 years) and the only way to decrease those rentals, was to move everything to two new units. Karen made the job easy and flawless. She is a true gem! I cannot say enough in praise of this wonderful, enthusiastic lady! Thank you, Mentors Moving, for sending this tremendous lady to help me today. Karen, THANK YOU FROM THE BOTTOM OF MY HEART​ for the care that you took with my belongings, for your patience, kindness, and outstanding personality. Your family must be proud of you. I sincerely and wholeheartedly recommend Mentors Moving for a professional moving experience! read more

Man what a difference using a good moving company makes! They were professional and very courteous throughout the move. I highly recommend!! read more

Mentors Moving & Storage - Movers Near Me - Phoenix, Arizona

Amazing! Moving is hard and not fun. The team arrived early, worked quickly. They worked so efficiently they came in under their quote! The 3 guys that came were polite, friendly and hard working. I would recommend Mentors for your move. I'm so happy I used them! Best money I've spent in a long time! read more

They were on time for my move, very nice respectful men. Were done so quick and took care of my antique furniture! Pricing was also very competitive. Looking forward to using them again when I move out of state in the future?? read more

Competent crew. Very skilled and personable. Also, the office staff were a pleasure to work with. These guys are gooood!

Everything was amazing from the first inquiry to end. Estimate was on point. Wilbur, Karen and Landon were extremely efficient and professional. This was my second move with Mentors and I will definitely use them again. read more

Moving across town. Only had 5 day notice. Got great quotes from other companies but they couldn't do it until the end of the month. Mentor movers showed up on time. They asked necessary questions and off to work they went. Moved out and in with in 3 hours. Great crew great price great job. A definite value for the money. read more

Mentors Moving & Storage was fantastic from start to finish! We needed help with our move and they were everything we could have expected. The pricing was totally fair and their app process of videoing your move to quote was so nice. I would absolutely recommend and would use them again in a second! read more

If you're looking for polite, hard-working, punctual help moving, look no further. Mentors exceeded our expectations in every way. We had a tough driveway, making off-loading more difficult and there wasn't a single complaint. The owners have done a terrific job hiring these guys! read more

The Mentor Moving & Storage five movers that packed & loaded our belongings and the four that unloaded and delivered our belongings were extremely special, Friendly, communicative, asked pertinent questions before packing or delivering. I would use Mentors Moving and Storage again in a heart beat! read more

My movers arrived at my storage unit before I did. They were there to load - only. I was having difficulty with my Penske car trailer set up (but that's a different review). My movers waited patiently, and when I arrived (about 40 minutes late), they both were pleasant, professional, efficient, and everything was loaded within the 3-hour minimum. And the cherry on top? When I reached my destination 1200 miles away (did some bumpy, mountainous terrain towards the end of my trip) everything in the truck was mostly in the same place it had been put. Impressive. Good job, men! Thank you. read more

Amazing service and great price! Each step of the way we were grateful for the care all of the Mentors team members took to make sure our move was stress free. This was our first time hiring movers and there were no issues! Crystal B. read more

Love working with them. Keith and Zack very porfessional. They came out and sicaussed the 2 moves I had to do. Walked through it with me. The guys arrived on time easch time. and were extremely profe4ssional. No isues. They wre fast and got it done in leass thime I anticipated. The 2nd move- I was not prepared for and had to reschedule for later in the day. Zack and the dispatcher adjusted things and sent out 3 great guys -3 hours later. They moved everything in record time! Grat bunch of guys. I would used them definitely again! read more

do not use mentors movers. they are crooks. we lost at least one third of our move when we paid $25000. they took all our precious things. after 2 years, we are still heartbroken. if you want to call me, please do. nancy 415.272.3710 read more

Contacted this company for services and was told they could provide moving, storage and disposal services! The disposal was a flat rate of $300 for 8 items! After the sales person realised that they weren't going to make any more money off the sales he refused services! Saying that this wasn't a good fit! Lying to me and changing the story about their business practices! He now claims the cost would be over $1000 because he knew I couldn't afford such a price after speaking with me over why I didn't go with their moving company! Buyer be wear!!! If this guy would lie to me about their business practices I'm sure he does this often! Bad Business!!! read more

From the first contact to final delivery, Mentors was outstanding. They carefully wrapped each of our belongings, helped us navigate a multi-move with lots of unexpected challenges, and provided outstanding customer service. Finding a mover is not an easy task. We consider ourselves fortunate to have selected Mentors and highly recommend. read more

We have moved over 12 times in our life and this company did the worst job packing storing and re delivering our belongings. Broken and damaged items. Brand new surfboard was ruined. The list is getting longer as we unpack. I guess we will see how this all is resolved. read more

We have used Mentors 2 times they have been very professional and friendly I feel very confident in their work and having my belongings stored with them. Would highly recommend. read more

They were great. What's going on in California is no joke, and a lot of us are shell-shocked. They listened to what we needed, they did everything that was asked, they were clear about what was within their limitations, they hustled, and they got it done in the morning. As disabled seniors, we weren't expecting them to go beyond a few things, but they did. Keep in mind these are movers. We didn't ask for packing, and we've downsized our lives quite a bit. What little art and precious items we have, we moved ourselves in this cross-town move. But with an aging family and a 1% market, the time crunch and need for an affordable company to get us through this was a necessity. I can't imagine anyone doing any better, so thanks all! read more

Movers came early due to heat which had been okayed by us. Men were very professional and polite. Furniture was wrapped and well protected. They moved us out completely from a large 2 story house in less than 5 hours. Floors were protected. I highly recommend this company. read more

The moving team was helpful and kind. They made the move for my senior client effortless. Thank you Mentors Moving for a job well done. Debra E read more

I called 2x no answer on open business hours, I tried 3x to leave a message and their end kept hanging up. Sent a chat no response. So no business from me...apparently they dont answer phones or response to vm or chat. I can't imagine if I used them and had an issue they dont respond read more

Very disappointing. I had high hopes based on reviews. See pictures. Paid top dollar to have my stuff trashed. Much more ruined than just this. Professionals? I think not. read more

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Mentor Movers did an excellent job very, helpful& professional. I highly recommend them, and reasonably priced. Thank you.

Moved me three times and was the most disorganized moving company with no record my furniture in storage. Also moved the storage unit with my things scattered among both there location. Never advised me and I personally spent two days helping to locate my units. They stored my art work and thousands of dollars of furniture in overcrowded pods with no accounting of contents 3 beds with 3 different pods and had to pay and hire another company to put my beds together. They dropped and ruined a two year old expensive couch , broke 3 lamps,& crushed chairs made out of expensive fabric. They scratched my new desk and art work had to be sent to framers because of damage. They also delivered to my home out of state with a shuffleboard without pieces later sent it broken . I applied for insurance coverage and they discounted it to nothing and never paid. Los of other choices for movers and I am sharing details so you do not want to make this your trusted company with your valuable belongings , read more

Mentors Moving in Bakersfield, CA (formerly Smooth Move) answered my call on the first ring and provided me with a quick but thorough explanation of their services and I was able to schedule my move just three days in advance. They efficiently stayed in contact with me through the completion of the move of my 92 year old father to a retirement community today. The movers were friendly, patient and experienced. I appreciated the paperless transaction, as well. There were, literally, no hiccups and they were on their way to their next move after packing, wrapping furniture and delivering in just five hours. I clearly support this company's five-star rating. Thank you!!!! read more

UPDATE ** I got a call and there is some confusion on materials and they actually went over budget by almost 20% and I owe another $500 but they have not provided the back up so this issue is not yet resolved. From the first moment until the last this was the best experience. Upon intake (which was actually pretty fast) they were thorough and made it easy with their step by step process. They start with sq ft, then how many rooms, a quick verbal of what is in each room and that fast I had an accurate and reasonable quote. I was sold and immediately booked it for the following week. I received email confirmations, text reminders and a follow up confirmation call a few days before their appointment just to reconfirm and an opportunity to add things I may have forgotten (like my artwork) They confrimed the 8 am start time and they rang my doorbell at 7:57 AM. So excited they were not late and that I was not left just sitting around waiting. During intake they assured me they would be prepared, professional and efficient. And yes they were!! They had my 3 bedroom 2 bath house completely packed by 1:00. I even got a phone call from my husband to tell me they were kicking butt, he was absolutely thrilled and impressed by their hard work. They returned the next day to load our trailer, and yes that too was another wonderful experience. They showed up on time and had it loaded before lunch time. They also came in under budget. On a side note, 2 different families I know hired a moving company (NOT MENTOR) and we heard horror stories about no shows, lazy workers, broken items and damage to walls. So we were apprehensive and a little worried. Well Mentor Moving put our minds at ease with their reliable, friendly, fast and efficient service. read more

Mentors Moving Storage came in at the last minute when we had a scheduling issue. Everyone who helped us was professional, courteous and responsive. I can't emphasize enough how they handled our goods and furniture. All furniture pieces were carefully wrapped and care was taken to insure our home was protected as they moved about. I highly recommend them. Our furniture will be stored for a month if not more. I know it is in excellent hands. Thanks to all of you for such a pleasant experience. read more

This was my second move with Mentors and I had a great experience both times. The first was a local move and the second across states including storage. Movers on both sides were efficient, hard working, and careful with our items. They were patient with removes and helpful in deciding placement of furniture. They are not the least expensive but you get what you pay for. Thanks Mentor's!! read more

Daniel as his team of skilled movers were courteous, professional, and prompt. Daniel kept in constant communication with me regarding my move and assured me that they would take precious care of my furniture. And they did!!!! Not a single ding or blemish. I was most grateful for Daniel's words,. " We are going to take good care of you...there is no reason to worry." I have utilized other movers who have been most careless causing harm to some furniture pieces, not Dignity. You and your personal treasures are safe with their team of experts who really do CARE about your stuff! Respectfully, Brenda Johnson read more

Mentors Moving & Storage - This 82" high, 46" wide, 22 " deep. Two piece heavy and expensive Armoire. Three men I think is safest - Movers Near Me - Phoenix, Arizona

Contacted this company for services and was told they could provide moving, storage and disposal services! The disposal was a flat rate of $300 for 8 items! After the sales person realised that they weren't going to make any more money off the sales he refused services! Saying that this wasn't a good fit! Lying to me and changing the story about their business practices! He now claims the cost would be over $1000 because he knew I couldn't afford such a price after speaking with me over why I didn't go with their moving company! Buyer be wear!!! If this guy would lie to me about their business practices I'm sure he does this often! Bad Business!!! read more

This company was contacted by someone who keeps giving out my number to movers without my consent, all I asked was for the person to email this person to stop and all they did was aggressively ORDER me to stop contact, I'm not sure how Anthony Smith still has a job when he treats people like this what a lack of human decency read more

Mentors Moving & Storage - Movers Near Me - Phoenix, Arizona

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Francisco and his team were amazing! They were right on time (literally on the minute) and were very communicative from our initial handshake. They ensured that all doorways and floors were protected. We're very cautious with all of our furniture and ensured it was wrapped properly. Our little one was getting tired so they went out of their way to make sure his room was all setup first so he could nap. The best part, they got our move done faster than we estimated. Highly highly recommend!! read more

I'm guessing because we were moving from a 1000 square foot condo the owner decided his freshman team of movers could handle the job. We usually use bulwark movers and were completely caught off guard by how awful these guys were. They took a break after every item they put on the truck and it took them close to an hour to breakdown and put together our bed (we only had 1 bed. Our twin bed was only on rails). Now that we have been in our new home for a few months I have noticed they ripped our mattress (and didn't tell us), scratched our dresser (and didn't tell us), broke a dinning room chair (and didn't tell us), they also broke a lamp but they owned up to that. We paid $600 to be moved and now need to spend more than that to replace the damaged property. I would like to note that they do have movers who are capable. I know this because after complaining to the owner he sent the varsity team over to help. read more

The actual movers were very good, they worked very hard and were very friendly and helpful. Our only issue we had was at time of charging the resting balance we were charged 3% for using the card, if we would have known that in advance we would have paid cash. That makes me feel as though there was some dishonesty there. It would have been more professional to let us know from the beginning and let us decide from there what we wanted to do. We would like to thank Alex and his Partner(sorry did not catch the name) that helped us move on Sept 11th 2023 in Bakersfield Ca. read more