Service, through, polite and efficient. Quality in packaging large items. Thank you. Services were as stated no surprises in fees or mileage. Great team communication they all worked effectively with each other. read more

Thank you for the corporate response of repeating unhelpful information. After months of reaching out and following up your company's failure to follow up; your "customer-focused solutions" team informed me the claim is denied and will stay denied. They then said that even if it was approved, I "wouldn't be reimbursed much, only like $60 dollars, based on the $/lb rate." Thanks, I already knew the reimbursement rates were pathetic, that's not the point. Your company value of "customer-focused solutions" is literally worth less than $60. Your movers broke our stuff, hid all the evidence, and did not inform us of any damage. The claims department then strings us along for months saying they "will make it right", and, "someone will be in contact to fix this", only to play hard to catch, deny it and say it will stay denied, and then tell me it's not a big deal. My fault for believing the verbiage on your website. I thought the "professional movers" would at least be honest enough to speak up when they broke something and I didn't need to babysit or record them every step of the way. Also my fault for not making them unload furniture from the fully loaded truck when they finished; so I could climb in and inspect underneath every protective cover for evidence of damage intentionally hidden by the movers. Completely my fault. Thank you for your understanding of my situation. Good job on pretending to be helpful while saving your company $60 and costing me an extra $600. read more

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It took 6 weeks and multiple phone calls and emails (all of which said I would be contacted the next day) to finally have a manager speak with me- on top of the 2 months of emailing back and forth with claims, most of which were ignored on their end. The manager came to our conversation with their mind already made up: the claim was denied and it was staying denied. There was no apology. There was no accountability on their end. There was no trying to understand the frustration that this has caused for months and our safety concerns for our infants furniture. I'm extremely disappointed that I paid thousands for movers who felt no moral obligation to let us know their mistake, and now have to pay more to replace the dresser. Here's my advice to the company: put it in your contract that your movers don't have to disclose anything they break, and remove trustworthy movers and customer centered care from your website. You very clearly do not care about helping your customers. read more

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We have tried on multiple different occasions to call the number provided and waited over 60 minutes each time. This is quite disappointing for service from a service provider. read more

So the my all son's moving is horrible continues. We've opened up almost all boxes. We can't find any silverware and we're missing very top-of-the-line bed and bath coverings and towels. We found more of your inventory tickets hidden so that's like 200 you guys lied about the fact that we're missing kitchen stuff that we need to eat really sucks. I've taken the video of the young man telling my family that he would kick all their asses to a company who will separate the voices so you guys can hear it better. You guys cant hear it and everyone else I share it with seems to hear it just fine. My wife said when they were there at the storage that he still a person who is working at your company and we find it bizarre that you would allow someone like that to work in an environment with children and families. Our next episode of Yelp we hate all my sons moving. We have a full list of everything is missing in a full cost breakdown. You guys charged us. I've said it before and I'll say it again we move from Alaska to here for half the price. You guys took advantage of a family that lost against the lady who was not doing anything to fix the house we lost. Yes, we expected your company to help us get out in a fine friendly way that was far from what happened. I have a full one interview with a Better Business Bureau and the moving association Monday and Tuesday I will keep going. read more

The actual movers we got were terrific, and our issues stemmed from poor management not sending enough people, and then management trying to not let them make two trips after they severely understaffed the job. After trying to fit everything for an hour (which we were charged for) they finally got permission to make two trips. I have moved homes quicker with my family and a pick up truck. My mom, husband, and I ended up getting in the truck to help since it was taking so long. Our movers seemed set up to fail by Dalton (the manager). We ended up spending 9 hours moving for something that should have taken 4. Additionally due to the rush a dresser is so scratched it will need replaced. Like I said, the actually people sent were great, they deserve better than Dalton and unethical management severely understaffing a move. read more

They badger potential customers with extensive texts and phone calls. I inquired to another vendor, not them. I wouldn't use them based on reviews. read more

Horrible experience overall that made me never want to use movers again. I was moving from a 2-bedroom apartment to a 1-bedroom apartment within the same complex, with no packing or extra services required. When I spoke to someone on the phone about a quote, they said that a 2-man crew should be able to complete this job easily within 2 hours. I booked based on this quote. I was informed that I would be charged the flat $300 travel fee despite not leaving the apartment complex before I booked, but I was not told that I would also be charged a fuel cost, which was 15% of the total cost at the end. I was told that if they used packing materials I would be charged for them, but I informed them that all of my items would be packed when movers arrived. I booked over a month in advance. I received a confirmation text, but never a confirmation email. When it came to the week of the move, I called the company to confirm my move because I had never received a formal confirmation email. They confirmed my move and the details given during the initial quote. The movers were punctual. However, when they arrived, the mood of the woman, who I was told was the lead, was off-putting. She was anything but friendly and felt quite intimidating. She informed me that despite all of my items being well-packed, it was required for them to pack them in additional material before loading them into the truck. I was also told that because both locations were within the street address, she had to collect payment up front. I was told that instead of the 2-hour move I was expecting, she estimated it would take them 6 hours "if I went with them". This forced me to pay over 3x what I had been quoted and was expecting right at the start. The team proceeded to move my items at an incredibly slow pace. The man was working hard, but it felt as though the lead was dragging her feet. She seemed put out to be there. I was charged for a mirror box, but they did not use any packing material on my standing mirror. Both movers were careless with my items, taking items out of bags I packed, throwing bags around upside down, and putting glass lamps at the bottom of boxes they threw everything else on top of. It took 4.5 hours for them to load my half of the 2-bedroom apartment despite everything being packed and ready by the door. At the second apartment in the complex, we had hoped unloading would go quicker, given that I was told that morning it would take 6 hours, and it had already been 5 (when I was originally quoted for 2). After about 30 minutes of unloading, we did not see either mover for another 30 minutes. When we went downstairs to find out what was going on, we were told that the man was suffering from heat stroke and about to pass out, so they could not work. After 30 more minutes and a call to the company, I was informed that they were sending a car to take him to the hospital and sending a crew of two more people to help. I was told that they were "stopping my clock at that time" until the new crew got there, even though they had not done any work for at least an hour. When the new crew showed up 45 minutes later the unloading process finally kicked into gear. The new crew was friendly and efficient, which made me wonder what the day would have been like if we had had them initially. While unpacking, we discovered that they had broken several of my items. They pulverized drinking glasses, shattered mixing bowls, broke a TV, broke a piece of furniture, and took a chunk out of my drywall, to name a few. Before they left, they explicitly asked for tips to be sent to them via Venmo or Zelle, which was very uncomfortable given how awful the day went. I was told I would receive an email in the coming days regarding reimbursement for my broken items and to discuss discounts because of all the issues. That was nearly 3 weeks ago, and I have heard nothing back despite reaching out several times. In the end I was charged over 3x as much as my quote, it took 4-5x longer than quoted, and I had to replace several items for a move that. Total crooks. read more

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They blocked my driveway moving in the people next door. The two guys told me that we're done then still were unloading. I sat in my truck another 20 mins waiting in a108 degree. Then I asked them again and they laughed! I didn't want to start a fight but was very tempted. I would not hire this company! read more

Mondo and Julius were great at moving my apartment! They did great and fast work in the Arizona summer heat. They were very kind and friendly! read more

Well, I received a response from Marie S from All My Sons Moving Company telling me how sorry she is about my experience. She asked me to call her so she can speak to me about it. I called and was put on an eternal hold where a recording told me repeatedly that I'd be helped soon. Finally I was told I was being put through to her voicemail. As I was waiting to leave a message, a recording told me her voicemail was full and I was unable to leave a message!!! Gee, what a shock!! It's probably full of messages like mine, complaining about their terrible service and over-charging!! They still owe me an hour of "travel time" and for my $100 deposit they never credited me for. Also, my damaged furniture. Not a happy customer. read more

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Best Move of the 3 moves I had in Phoenix! Both movers were professional and prepared. Everything I requested was done. On time! I would Highly Recommend them to one and all... Took Extra care to wrap my TV's in blankets. Friendly . read more

Worst possible company I've had to deal with, hidden charges, unauthorized decisions financially made without my knowledge or approval but of course they have no issue charging me for it. I will be reaching out to the Better Business Bureau and contacting my States AG and let them know how they run this business. I have things that are missing and they didn't even move everything. Worst company avoid at all costs!!!! read more

The violations continues. So many items missing. They wasted time lying about getting gas while they stole my totes with my precious items. RUN FOLKS !!! Record and count everything if you have a big move. Don't trust no company read more

I had to work on our moving today, to be transparent. However, my wife was texting me throughout how hard, fast, and professionally the movers were working. They were on time, and got our move accomplished without a hitch. They were super friendly towards my wife, which I greatly appreciate. All in all, it was a wonderful experience and although I hope to never move again, I'd call them in a heartbeat if I had to. HIGHLY RECOMMEND read more

I had to interrogate the sales person to get ALL of the hidden fees included in my quote. After I said I was going to shop around I was told they would take 10% off the hourly rate to which I responded I still wanted to get other quotes. The sales person told me if I hung up I would no longer get that quote and kept insisting I give her a $100 deposit. This high pressure sales tactic was extremely annoying and just made the whole business seem sketchy. Lots of other moving companies with better and FULLY TRANSPARENT rates. read more

The crew was fantastic- professional, careful and quick. I was misquoted by the office, which resulted in some frustration at the end of the move when I went to pay. But the corporate office called and made it right. read more

(2 weeks before my move) I called and talked to a guy about my move, he gave me a quote and said he would email it over to me. I reserved the date and gave my credit card info. I waited and waited, never receiving an email. I tried calling back, but no one would answer. I got online and started searching for reviews, and BAM, I was hit in the face with all the negative reviews. The following day, I finally was able to reach someone, a lady. I asked her why I never received an email, and she said something went wrong and my date didn't get booked. I asked her why there were negative online reviews, and she said someone pays people to add those on Google. They are not true. (Dummy Me) She said she fixed my order, and I would receive a confirmation email. The next day! I received an email requesting more money for other services, and by that time, I was already p$@#! off and found another company. I tried calling again and could not get through. I sent a few emails, read receipt requesting my $100.00 security deposit to be refunded. I called the next day and was able to talk with someone and requested my refund and they he said it would take a few days to see it on my credit card. Almost 3 month laster - NO REFUND!! DO NOT BOOK THIS COMPANY!!! read more

Stay away from All My Sons Moving. Total bait-and-switch. I was blindsided with double the quoted rate. When I pushed for answers, I got vague excuses and no accountability. Dishonest, stressful, and not worth the risk. They charged me $300 in fuel to move 1 mile away!!! I recommend getting any quote from them in writing and asking for a full breakdown of potential fees in advance. Very disappointing experience with All My Sons Moving. DO NOT USE THIS COMPANY!!! read more

They will break almost everything. They will waste time and charge you for it. They have 1000 people calling you to give the same information or verify information already established. They will wrap you furniture without asking and charge you it. Unprofessional. Time wasting. Money draining. My beautiful dresser and book case are murked. And I had to instruct them on how to move the furniture into the apartment. A quote of 432 became a charge of 600. You're better off getting help from craigslist. And they don't respond to complaints and all 1000 people that called before vanish. Do not use this service. read more

All My Sons Moving & Storage - Incompetent staff ruined my bookcase. - Movers Near Me - Tempe, Arizona

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They ripped me off when my father passed away! Ordered 2 men & got 2 tweakers who wanted me to pay under the table!!!?? However I prepaid 2 or 3 hours & they dropped my tv threw a few thing in their truck broke the few things they took to storage which was 5 minutes away! When I called the manager! She said "well... what do you want me to do Rose" WTAF? The manager is in on the scam! Spoke to several ppl who've used The Tempe branch & they concurred as well! Do NOT use this Company! I tried to phone the corporate office and other offices. I spoke to higher-ups and I got no response. I spoke to somebody who was very interested in helping me, but I never got a response back. No one ever called me back. These people don't care. They just want your money and the tweakers want your cash ! read more

My advice is - Don't hire this company for your local move! We had a 2-part move. Moving furniture from the house we sold to storage and then moving furniture from storage to our new house. This request was apparently too complicated to get right. The first part was good but somehow the second part got dropped off the schedule - even though I confirmed the detail at least twice. Also, second set of movers would not take back the moving blankets that the first set of movers had placed on the furniture. We were told to just keep them! What?? I called and relayed this information to a supervisor who said he would get back to me the next day about the blanket situation because that was "unacceptable" but never got that phone call. I had to call again and the assistant operations supervisor had to come herself to pick up the 36 moving blankets that were left at our new house. We've moved many times in AZ and I can honestly say....this was the worst moving experience I have encountered. read more

Untrustworthy!! They doubled the price of the quote after getting the deposit!!!. I cancelled their service and did not get a refund. Had to dispute the charge with my credit card company. Still no resolution. Shady...VERY Shady!!! read more

This moving company used deceptive practices on my fiancé, after I recommended them to her. I was there for the entire move. She is in accounting and had budgeting for the quote they gave. Originally quoted $300, the final bill was over $600 after the move was complete. The movers themselves were polite, but the company added extra charges beyond the original agreement, tacking up the extra fees as travel and gas. They added an extra hour of drive time despite being late for the scheduled move. The entire move took less than 2 hours. All items were packed and ready for the movers; no additional packing time was required. The drive from the apartment to the storage unit was 10 minutes and only 2 exits away, and only took one trip. This company does not honor their quotes and inflates prices after the move is complete. read more

Great Service! The movers were polite and very fast. They definitely knew what they were doing and wrapped the furniture well. The price was very reasonable and no I have complaints about the move. read more

There is no itemized list of cost. My move should have been under $500. It took less than an hour to load and I even helped bring items out to the truck. Drove 6 miles to unload. What are the hidden fees? read more

The worse moving company I've experienced. Inexperienced movers Lots of damage too my items, Overcharged for the move as well. Once they got approval of payment left without putting door back on and left pieces in my driveway Use another company read more

Once again I find that all my sons moving has damaged and destroyed my personal belongings, one of my family members has already written a review on this however after finding out how they left the shed I felt it was required to share more of our horrific experience. Not only did they not come close to emptying the shed of what we asked them to but it is if they were literally throwing my possessions around while they were in there. While I haven't assessed all the items for damage what I can see does not bode well for the 100+ year old antiques which were stored in there. NEVER hire these people unless you want family heirlooms ruined and misplaced, these people need to be held accountable for their damages. read more

All My Sons Moving & Storage - Driving sim setup that was thrown on top of antique furniture to the point that the wheel dismounted - Movers Near Me - Tempe, Arizona

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I didn't even get to use their service because as the other reviews say...They literally spam texted me every thirty minutes for days until I said stop. I also got texts from other services through their number trying to get me to use junk removal whatever. Basically harassment at that point I don't know who would ever choose a company after the aggressiveness of their outreach. Great way to keep loosing business!! Good job to whoever's in that department! read more

Had move scheduled today. Mercedes and a man walked in through my screened in porch. There are 2 litter boxes. They would not be able to move through that door anyway as it barely opens. Advised them they are only moving things in the house as stuff on porch is junk. My house is half packed due to time and energy. Kitchen needs packed. Bedroom closet needs packed and wardrobes. Not a lot of furniture. She said I was going to have to pay for packing materials. I said I was told kitchen included but aware charges for wardrobe boxes, etc. She tells me hourly rate. $20 more than I was quoted. She asked how much I was willing to pay. Advised her $2000. She had an attitude and I could tell she did not want to do the work. Manager calls me from All My Sons. He said movers refusing to do the move as multiple pets and pee and poop everywhere. My house is clean but cluttered right now with boxes .Plus can't use screen door to move!!! So they would be using the porch. Good news!!! Have new movers tomorrow with 4 men for less the cost. All My Sons.. please hire people that want to work and lie when they don't want to do the job!!! Supposed to get my $100 deposit back. If not, see you in court!! read more

Horrible!! Late. Disrespectful. Damage furniture and walls. Don't not hire!!!!!!! Crew almost got in a fight! read more

Don't hire All My Sons if you care about anything they touch.. it'll end up broken and don't expect any help or reinforcement because they don't care at All My Sons. $3k to move a 2 bed 2 bath apartment 10 miles took 15+ hours - broken Samsung Monitor ($2k+), ripped irreplaceable painting, and put scratches into a marble dining room table ($5k+) .. they offered $200 bucks.. we tipped more than that. Joke of a company. read more

All My Sons Moving & Storage - Movers Near Me - Tempe, Arizona

Used for a local move. Very professional. Care and attention was given to all items. Everything was placed as requested in all rooms, nothing was just dumped and left. Would use them again if needed. Would DEFINITELY recommend. read more

DO NOT USE ALL MY SONS MOVING -- EVEN AS A LAST RESORT. This was one of the worst experiences I've ever had with a moving company. From the beginning, it was a disaster -- multiple calls, texts, and emails all filled with wrong information and incorrect addresses, no matter how many times I corrected them. It should've been a red flag. We specifically scheduled for a morning move, and at the last minute, they called and said it would have to be in the afternoon. If I had known they couldn't honor the original time, I NEVER would've given them my money. The people answering the phones were clueless -- I asked multiple times for an ETA and was either ignored or given empty responses like "they're on their way" just to pacify me. No one actually knew what was happening. To make it worse, we weren't even moving houses -- we just needed manpower to move items from one room to another within the SAME BUILDING. The truck never even left the parking lot, yet they still charged us $180 for "driving/gas" fees. Complete scam. They damaged walls, chipped paint, and broke a door during the move. Absolutely no accountability. Save yourself the headache, stress, and money -- DO NOT book with All My Sons, even if it's your only option. read more

Saturday 24 2024 this company broke my brand new 86 Tv and will only give me $150 but really they took a deposit of $100 and didn't return so really they are giving me $50 for it no sorry. I moved with it from my old place and unpacked due to the workers leave it wrapped with there blanket on it so I don't see it. I paid $1,000 to get moved plus $200 tip and my tv cost $1,000 and now I'm out of all that. I don't recommend this company to my worst enemies. John Paul was the workers read more

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This company took advantage of my young son and daughter-in-law. They just moved to San Antonio and was quoted to move their items from a small storage unit to their apartment at $159 an hour. After 1.5 hours the total bill was $600. Totally unacceptable that they would prey on a young couple like this. read more

This company is a load of crap! They have THE WORST & LAZIEST WORKERS EVER!!! I used them a couple months ago to move my stuff from one airbnb to another. I'm going through divorce so I had a house full. I paid them $4000 to pack these gigantic boxes they charged me for with a couple super light things that didn't even fill the box halfway up! Some of them actually had bags of trash in them. I told them what to leave behind. They loaded it into the truck instead. Then had no room for stuff I wanted! So I had to get my own U-Haul and go back to finish the job. Then I went on Angie's list and this company reached out first. I didn't even realize it was the same ppl until they arrived 1hr late. I let them know I had to be out by 11. They obviously didn't care because when 11 rolled around they were all outside bsing! Then I said something to them & went upstairs to find wine spilled on the floor. No one told me about it. They carried a few more things and then told me that the truck was full. The manager of the Airbnb shows up all upset. Why am I not out because they have another customer coming? I need to be out of there so they can clean it up so I am upstairs cleaning the wine off the floor and they care a few more boxes out and then I don't see them or hear them coming upstairs anymore and I'm still scrubbing the carpet I go downstairs they had jumped in the truck and just took off after I asked them to at least carry the boxes down to the garage before they took off so that way they could clean the house and get ready for the next customer. So I call and the owner just get smart with me like well. Maybe you shouldn't be trying to pack your stuff and move the last minute! Doesn't everybody move last minute when one home is available and the other one is expiring don't people usually move their stuff then where would they move it before then then I turned around and charge me $4000 again and they have the audacity to ask me to leave them a tip they were only there eight hours. They charged me for 10 don't use this company unless they broke a lot of my shit too medical equipment. I told them not to break. They broke one of them. I ended up having to go buy another U-Haul and fill that up and they they came back and started filling it up. I just threw everything in there broke. One of my lamps broke one of my dressers. They're a fucking nightmare. Please don't use them. You will regret it. Trust me. They did nothing to help after I called a complaint. I guess they think I should feel grateful they came and broke my shit and then charged me $4000. read more

Deez Sons Of His, Is The Greatest in the land,sheesh they blew my socks Off I'm happy to give this review I'm beyond satisfied and Grateful for The way this buisness was conducted with All the sons Moving my Furniture ^__^ Most definitely Utilizing these peoples In the Vury near Future Thank Goodness Gracious I had Antonio and Todd today move me!! read more

I didn't want to miss this review but it was in May 2024. The Good: Always quick, friendly, and helpful to answer the phone. Maybe a little too timely as I had a "moving from" and "moving to" window to hit and the crew was early for all (and I paid for that). The Bad: This was a partial move. Crew didn't listen to me and loaded up some wrong items which had to be unloaded... glad I caught them during the loading. I was told many times via phone and in person... "no need to empty drawers and cabinets... we load and carry carefully". First let me say that care was deep into the abusive end. Drawers with soft clothing... OK, but other items like a TV cabinet, armoire, file cabinet, etc., held removable shelves and dividers and non-breakable stuff. However I had "assumed" all would be loaded and transported upright. Not so: Chest of drawers, two nightstands, file cabinet were turned upside down... what a mess inside to clean up. All other items were on their sides. Some items had glass sliding doors... easy to see all of the stuff inside turning like inside of a washing machine. I ended up with a broken glass door, but the worst of it was their equipment... handcarts with no padding at all... Meant to haul old file cabinets to the dump maybe... surely not someone's furnishings. Every piece of wood furniture was scratched, chipped, or gouged from careless handling and these awful hand carts. And they didn't care. If I could have watched them from the start for everything, I'm sure I would have stopped the process. And then in the end... pages of disclaimers to be signed for... they are responsible for nothing even if you don't sign the pages... and collection agencies if you don't pay on the spot. It was surely anti-customer and customer's belongings. And it was expensive for sure... much more than basic quote. Last... TV's stand was disassembled from the TV... and left behind in the former home. Of course they had to admit with a chuckle yet I was the one left holding the bag. Do Not Use This Company. read more

They are lazy. They don't want to work. Came to my house to do a move. And said it would take too long. So they wanted to "help" me move three days later. Not a good option. And blamed it all on me. read more