Right space storage should be called wrong space storage the store at 3114 East 24th Street has…read morenumerous problems including problems with the door when the door is broken it is broken for at least a month or more unable to access the building during the access hours posted online and buy the company you'll be caught outside waiting and waiting and waiting cuz people work there but it's difficult to get in and out of the building during the hours of 9:00 and 6:00 and on Saturday it's 9:00 to 5:00 they don't care if the door gets fixed because they let it go the last time for one month one week and 3 days this time it's broke for two weeks going into the third week I wouldn't store there you shouldn't either they're going to rename it wrong space storage

Make sure you watch their billing. Seems they like to bill you for their property insurance even…read morewhen you have your own. Shame on me for not looking closer at my bill, but I took my 20x20 unit full of stuff to another storage company when they would not refund my money for coverage I did not need. Yes they are on every corner so it is convenient, but when it came to getting a few extra dollars from me I felt screwed and did not even get a kiss first.

Since moving back to Phoenix, I have rented at Extra Space Storage twice. Why twice? Because the…read morefirst time, after 6 months they raised my rates significantly, so I moved to another location. The second time, the same thing happened. They say they are adjusting for market conditions. total BS. Fool me once, shame on you, fool me twice, shame on me. Bottom line, I will never rent from them again.

First off the manager Chris has always been so helpful! I've had multiple units at this location…read moreand he was a great help each time. Secondly, this is one of the cleanest and most easily accessible of the Extra Space locations I have been to. If I ever need a unit again, I will definitely come here!

Nice storage facility close to my residence. Friendly service. Very happy with Park Central Self…read moreStorage.

Deceptive Marketing! My total amount due (upon signing up) for the first month for a 5x10 storage…read moreunit is $113.98. The promotion states that the first month would be 1.00. I've been paying twice as much for storage down the street for 2 years now and was looking to cut cost but I'd rather continue paying twice as much than get finessed into paying something other than the promo offer. After the first month, the cost is $80.95 per month, which is great! If this company practices deceptive marketing upfront, I don't even want to know what this company will try once they are in possession of my personal items.

I've been renting from them for 16 months. The staff onsite is nice and helpful, however the…read morecorporate policies are awful. First, they lured me in with an introductory rate, but made no mention that it was an introductory rate. My rent has increased 42% in 16 months. The possibility of rent increases are in the contract, but that kind of hike needs to be made abundantly clear from the start ("this is an introductory price ..." . I was extremely surprised at all of the increases I've had in just over one year's time. But, they got me. Access to storage is not much longer than normal business hours, which can be problematic. What's worse, they require you to provide proof of insurance or they will automatically bill you for monthly insurance. Unfortunately their central office and local office are not always on the same page, so I will receive notices multiple times a year from each for me to send them my insurance policy, even after I've already done it. In 16 months I've had to be on the phone with them somewhere in the 5 to 10 times range with billing or insurance problems, and add to that multiple emails. I send them stuff and they conveniently don't receive it. Last time, the proof I showed wasn't enough and they needed the declarations page from my actual policy and additional insurance info. I've got to contact my insurance company and find out the information that they want. All of this so that they can charge me an extra $12 a month. This sort of thing happens multiple times per year. Absolute madness. But I have so much stuff in storage that I would have to hire a moving truck to get it out and into a new unit with a new company. They have me over a barrel, and they know it. What an absolute mistake I made renting from this company. Huge regrets. This is the absolute worst experience I've ever had renting from a storage space, and I have been doing this for well over 15 years. Save your time (so, so much time) and money and stay away from this company.

Love this storage facility. Both Tony and Mary were very professional, efficient and helpful. The…read morefacility is very clean and seems safe and secure. The prices of storage are on the climb everywhere and their rates might be a little bit more than some other places nearby but after visiting other facilities, it was clear that you get what you pay for.

I've used Extra Space Storage a couple of times; and every time was painless and professional. The…read morefirst time I was helped by Rita. She was AMAZING! One of the sweetest people I've met. I was also helped by Steve. He was so accommodating as I ended my rental agreement with them. The next go round, Ty assisted me. He was helpful and transparent about everything, which I can always appreciate when doing business with an establishment. I love that the building is temperature managed. The location is cool, but being in the corner of the block is inconvenient. At any rate, I love that they have carts that you can use to move things quickly and efficiently into your unit. Building also has an elevator. ESS also attempts to attentively manage the business, building, and customers. I would recommend!

Received a letter they're raising the rent on my storage unit. I refuse to pay any more than what I…read morealready am for an overly expensive small room (5by11) to store my stuff. Removing my items next week or week after since I already paid for through the month and going to an opposing competitor until I have to move again. Absolutely ridiculous that you get to raise the rent whenever pleased. I refuse to support. --------------- Update: 11/14/2022 Today I was going to move all of my stuff out of storage to the competitor company down the street so I could avoid paying more on the small unit I'm currently at. Thanks to Nicole I decided to stay as she worked with me and was very kind. Your girl, Nicole needs a raise ASAP. The stars went up due to Nicole - not the company overall as they'll end up raising the rent again soon and I will have to move to their competitor until my apartment completes the construction that includes storage.

Hi! I had a fantastic experience with this location. Ryan, the manager was amazing to work with. Im…read morein escrow and just needed a place for a few months during my transition. Ryan was very easy to work with and went above and beyond to ensure that my needs were met in a budget that I could afford. He even drove back to the location personally during his off hours on one occasion when my movers and I got accidentally locked out due to a time issue. He really went above and beyond! Thank you Ryan!! Thank you US Storage! Mark

Zack was very friendly and super helpful and made our families experience easy. Definitely…read morerecommend using this storage center.

Friendly staff fair prices clean and convenient location. Quality, valu. Would recommend to anyone…read morewho needs a storage unit!

These people are amazing in how they treat the people utilizing the storage service they provide…read more I contacted Judy to discuss renting a 10'x20' storage unit which quickly turned into 2 of these units. As we were packing we discovered the amount of items we needed to store were expanding. Judy realized they didn't have a 3rd unit and called several other local storage facilities in an attempt to help me locate one. When that didn't come to fruition, Judy emptied the unit they use to store their items for the facility and rented that to me as well. The place is clean and secure. Easily accessed. If I ever need storage again, I will call Greenway Mini Storage first. And I have and will continue to recommend them to anyone who asks.

My rental rate doubled after 3 months. That seems predatory. My locker was infested by rats…read more They chewed through a plastic container leaving clothes that were shredded and ruined. I discovered a dead one in the container and as you can imagine the smell was atrocious. It took a long while before I could eliminate that odor. There were rat droppings and shredded material throughout the locker. The staff seemed helpful and friendly. Indication is management is aware of the rat problem but it remains unresolved. I went elsewhere.

Great location, carts always available, very friendly staff, served its purpose for us for a couple…read moreof years! My only complaint would be that our price increased to almost double within a 3 of months of enrolling, which was unfortunate and felt unfair given the recency of our sign-up.

Have been with StoreZ for quite some time, Jessica was a phenomenal help from day one to the very…read moreend, Chelsea was also a great help. Thanks guys!

StorEZ Scottsdale is the perfect example of what a safe, clean, solid and secure storage facility…read moreshould be. I found this location on Google and am so happy I chose to store with them. Jessica the Office Manager communicated with me on the phone prior to my move in. She was so helpful, kind, informative, and supportive. A very personable enjoyable person to work with! She managed my move in with a few adjustments and all was ready to go upon arrival after a long crazy day of moving from Cali. The facility is IMMACULATE, gorgeous, well organized and tight with 76 security cams viewable moviescreen style on the reception wall, clean accessible move in garage and decks. Literally looks like a stealthy Battlestar Galactica inside, all the hallways and units are super clean and easy to access. AC on, complimentary cool H20 upon arrival, you cannot ask for anything more. Just over the top INCREDIBLE. I am elated I found them and I will always recommend this location to anyone looking for the absolute best choice for storage needs in the Phoenix area. Thank you Jessica and StorEZ Scottsdale!! 5*****