I really wish I knew the young lady at the fronts name but after reading all these reviews on the…read moregreat service they had from a lady named Sherri working the front... I'm going to assume that's her. The first time I came in to rent the unit she was extremely helpful and I feel like that isn't a common thing around here. I commented to my friend who helped me move in that I must write a review about her.... Well being as how I was moving it slipped my mind at the time. But again today I went in the pay my bill and she was just so sweet and carries her self very well. I've rented from other public storage places before and she has definitely made this place stand out in my mind by far!!! THANK YOU!

First of all, you rent units that are listed at this address, that are NOT even located at this…read moreaddress. You don't bother to give the address of where the rest of the units are. The other address on 71st hidden way back off an alley behind whattaburger off Thomas road. Then those indoor units aren't even climate controlled. After speaking to many people not one person said to me, hey the unit you just paid for isn't at the address it says it is and not only that, they're 104 degrees inside and it gets hotter and stuffier the further into the indoor units, the hotter it is. There's not even fans to move air around. Then when you finally find it you can't get the gate code cuz there's no kiosk to finish the process. I was told to go to Pima rd location . It was almost 9 and it needed to be done no later than that i was told so I could get the code and use the 24hour access I paid 35.00 and put my stuff in there. I looked everywhere but couldn't find it . So I called customer service and as it got to be just minutes away from 9:00 I just needed the guy on the phone to tell me where the kiosk was. As I'm talking to him and explaining the situation while walking as quickly as I could to an area it might be, he kept asking for the address where I was . I told him Pima rd in Scottsdale. That was not good enough. I said I don't know the address. He wanted me to find the address for him. I told bim sir, I'm I'm using my phone to speak to you while walking over to another building: he again said he needed the address. I kept telling him I don't know, but it's the only one on Pima rd in Scottsdale. But he kept repeating it as I'm totally tryin to walk and talk to him. I don't have time stop and swipe my call with him to do a damn google search. I said to him, you work for public storage. You find it. That's your job! Then he asks me for the zip code.... 3or 4 times consecutively and before he begins to repeat it each time I attempt to answer him .. he asks for zip code not allowing me to answer me because he kept doin that instead of letting me answer him. After the 4th time i finally was able to say full zip code. Then he says, that location doesn't have a kiosk! The way he said it was very accusatory as if I'm a dumbass for being there. I told him i was told that's the location to go to. He says , anything else I can help you with ? I said yes, tell your boss I said you do not belong in customer service and thx a lot for making my night harder than it needed to be. The next day I ask for a transfer but I didn't get it in time to be able to unload the truck so my stuff was taken to a friends storage unit in mesa- not at all convenient. Meanwhile the one on 71st not 70th wants me to pay money for rent that's past the 30 days I already paid for and don't even have a unit to use yet. I was told that there's no obligation to rent for more than a month. Well that's not true . Unless you move in on the 1st, you will have to pay for amount of days left in that calendar regardless whether you paid from the 25th to the 25th you will also have to pay an extra for those 5 days . Long story short, they wanted me to pay for the last 6 days of July even before I moved in and after I already paid for a month before they would transfer me

Super friendly staff! Highly recommend. They were easy to use and had great summer specials. Locks…read morefor purchase on site, a truck and everything you need!

Until about a month ago, the older ladies in the office made keeping a unit here worth it. Now,…read morewith the "younger" management, I'm moving my unit. The prices have gone up over $20 since I started my unit here. Only recently have the increases NOT been due to inflation. I don't know what happened to the real prices, real people, or where real humanity went, but it isn't here. BRING BACK THE OLDER LADIES AND STOP GOUGING.

I went into this facility thinking they had U-boxes but Sherry explained to me that they didn't and…read morelooked up a U-haul place that did. She was so kind, personable, patient, and informative. She went out of her way to help me knowing I wasn't going to do business with her. We need more people in this world like her!

I'm not one to spend time writing reviews, but Storagexperts, and James in particular deserve it…read moremore than most. We rented a Uhaul for an in-town move and had a last-minute pickup location change to here. James helped with our rental and went above and beyond to make everything smooth and pleasant. I'd give 10 stars if I could. The facility is impeccably maintained, and the truck was in perfect working condition. I already rented a storage unit up the road but will rent one here if I need storage in the future because this is a family owned & operated shop with year-long monthly rate guarantee with customer service that is second to none. 1,000 thank yous to James for his help. I hope to be back and will certainly point anyone who asks in their direction.

Very pleasant staff! Lock was a little tight they replaced it immediately! And I forgot to lock my…read morestorage unit and they locked it for me until I came back. Very grateful for the staff here

Nice facility and well kept but, they have raised my monthly rate almost 300% since I signed up…read more Very expensive compared to other climate-controlled places. I tried to get them to adjust and they basically told me to pound sand.

Tri-City Storage Solitions or https://www.storage-solutions.org ... their sign on McKellips says…read moreStorage Solutions with two SS - so whatever you call them by... this facility is just fantastic! I have stored with UHaul, Extra Space (dear god no!), and other small names (usually go with these..) and just like I wrote.. these "smaller" or lesser known/non-corporate big dawgs are usually the way to go! Extra space auctioned off illegally some sentimental items that I should sue for. Uhaul turned into a whole ordeal that was ridiculous. But this Tri-city Storage for my move across the country that I could not fit everything in my car for at last minute has been SO PLEASANT! They were amazingly nice for needing a unit last minute, then my stuff didn't fit (what a shock), so I needed another one. You'd think they would price gauge me like the other guys.. nope! Got a second one in no time, moved in late, was out late, it was THE ONE NIGHT it poured rain in Phoenix ugh! I got to utilize their complimentary moving truck WHAT A GODSEND! The employee(s) are so friendly and easy going. They have text reminders for payments. They aren't nazis about making payments if you forget. Uhaul charges hundreds of dollars plus interest if you are a Minute late. Seriously. Not here. You need to pay your bills, but they won't knock your door down if you are human. Which we all are! And being all the shit hit the fan on my 2,500 mile drive across country the last thing I needed to worry about was my stupid storage units with some of my most valuable things in them! I got rid of everything but my most valuable items so in my units are some seriously worthless but priceless to me items.. if anything happened to them I'd be devastated. While driving across country a semi dumped all its cargo right in front of me and cracked all my wheels while I had no choice but to run over it all. While this was happening did I want to hear about late storage bills or water damage or a break in?? No! Thank you tri city for being a fantastic storage facility and taking care of my stuff and having your shit together while I didn't! I'll be back soon to somehow haul all my crap across the country too - in the mean time I'm glad I can trust your facility to take care of my things and not be a**holes in the meantime My facility is on McKellips but I'm pretty sure they have quite a few in the valley, have been around for a while and actually belong to a large owner business but you'd never know because they act and operate like mom and pop owners. They have pay online, and sms communication and the facility feels safe at night. Thanks guys!

Pretty nice storage, lots of units and space. The staff was super nice definitely will be back!read more

I have had multiple units here over the years and I keep coming back. The facility is clean and…read morequiet and they are open 24 hours day which I really appreciate due to my crazy work schedule. They always remember me by name and unit number! They are genuinely just kind people. They have always gone above, and beyond. They care about the business, and it shows!

I went over to see if I can open a storage there but it says be back at a certain time. I get that…read morepeople eat lunch but how do you expect a business when it says on maps it's open hours but when I get there it's closed due to being out on lunch.

Clean, cool, safe!…read more Thought the whole process was easy! Would recommend to anyone in the area looking for storage.

Within STORE at the Grove is Cave á Vin, a state-of-the-art, secure, insulated, underground wine…read morestorage facility. Multiple cooling/air handler units ensure a consistent temperature of 55°F (13°C) and 60+% RH throughout the cellar area. Measured vibration is less than 0.0008 g (less than 0.1 Gal). A single key code of your choosing allows both property entry and cellar entry. Access to the property and cellar is available from 8 AM to 10 PM daily. The LED lighting in the locker area turns on and off automatically and can also be manually switched on or off. Lockers are available in two sizes: 3' x 3' and 4' x 3'. Each locker is approximately 3'7" high. You can buy a lock there or bring your own. As I have moved around the country, I have encountered several wine storage cellars over the years. This one is by far the best in terms of climate controls and ease of access. It's worth checking out.

Close to old Town Scottsdale this storage solution is nice. Cool temps through out the…read moreestablishment with plenty of room for storage space. My storage space is safe in a controlled locked unit with cameras. Reception area run by friendly staff.

My 3 rd time using this storage place. John is great. Place is clean. I feel safe using this…read moreplace. My movers have been here twice. I'll be here a while this time. Jo Ann