Climate controlled units are NOT climate controlled, in fact they're close to 100 degrees inside…read more The handle to the entire storage building broke and I was locked out of my belongings for 24 hours and U-Haul told me there's nothing that could be done about it... Oh and not once has the bathroom had toilet paper. Zero out of 5 stars if I could.

Double dipping overcharging giving us multiple vehicles with dead batteries, no compensation and…read morejust gave us a Uhaul with an empty tank and said it's not their problem so they charge customers if they bring an empty tank and then they give it at empty tank. What a double dipping Scammers.

Very friendly and helpful staff. Made sure I understood the contract and the storage space fit my…read moreneeds.

I guess you get what you pay for. It is a good price just ran really hokey…read more Tried to cancel the day before rent was due and they ran my card a day early so I had to pay anyway. Make sure you give them 10 day notice cause they don't give a crap.

I am a superintendent for a general contractor and we have used southwest Mobile storage for the…read morepast few years, lately I've been dealing with Haley Fitzgerald on the last past project and she has definitely been on top of it and easy to communicate with. We will continue to use Southwest mobile storage if their prices can stay competitive.

I have used SMS for my storage needs on multiple projects with the company I work for and they have…read moredone an amazing job each time. They were able to provide containers for us within a day or 2. They are my go to container company in the Phoenix area and Alicia Rock is the best account manager. Very responsive by phone and email. Next time you need some extra storage give Alicia a call.

Pretty nice storage, lots of units and space. The staff was super nice definitely will be back!read more

Ashton and Steven that runs this place are amazing. Top notch friendly customer service…read more The place is well kept, well lit, and well secured. I feel comfortable storing my personal belongings here. The office hours and management availability are great as well. A+

No one answers the phone when you call. I booked online and it says 2nd month free yet is not…read morereflected in my account.

Tracy helped me today and was great. she was patient, kind and very helpful.the service is great…read morewent beyond help to look for the best deals. I would definitely recommend this place.

I needed to hurry and find a location before moving out the state, and April was very helpful with…read moreoptions and assisting in locating a unit. All went perfectly prior to the move and throughout the duration of renting. As a person that had another unit in Texas, I love the personal messages that confirm payment has been received and everything is well. Upon moving out we were happy to see everything in tact and loved that although we accidentally had food in the storage (opps :-( ), no bugs were in our unit. I definitely suggest this location and having April oversee the property is a plus.

April is amazing !!! She was very helpful and attentive. She was quick handling and had great…read morecustomer service

Very easy to reserve Very easy access…read more I was able to get it on the website no hassle Was easy to locate unit and get in without any help and they have the gate access in and out thru their app

1. This location is in a flood plain. NOT DISCLOSED. No discount offered…read more 2. As such my row has severe drainage angle AND a 2" lip at entrance. Made offload (working alone) much more difficult than a level unit (like avail on other rows). Major hassle trying to brace dolley with lifting heavy stuff down to it. Then bending down to lift dolley over 2" high lip at entrance of unit. NOT DISCLOSED. 3. You could offer discounts on that row and plenty people will go for it. I would not as I'm working alone. 4. Their were avail units on level ground. Instead of renting them first then the units with a hill (and floodwater) the mgr told me the automated system picks the units to be rented. 5. After doing their survey they had mgr contact me and offer to ket me move. HOW DOES GOING THRU THE HASSLE OF OFFLOADING ON A HILL NOW INSTEAD OF WHEN I MOVE OUT HELP? INSTEAD I'D HAVE TO RENT A TRAILER, DO AN ADDITIONAL LOAD UP AND OFFLOAD. WHY NOT OFFER ME A FREE MONTH! TRUST ME I'D RATHER PAY AND HAVE BEEN PUT IN A LEVEL UNIT WITHOUT FLOOD WATER IN FRONT. 8. At least the managers are cool and helpful.

We just rented our first unit here and everything has gone smoothly. I was able to reserve online…read moreand when I arrived I completed my online application in the office. They walked me to my unit and showed me how to operate the lock. We got three keys which was perfect for my daughter and her roommate, as we all now have a key. The 10x5 space was more than big enough for them to share from the dorms.

Started off great. Good price. No issues until I forgot to update my payment information. I got a…read morebunch of calls and we updated the info. 2 weeks later I get calls about selling my stuff off. I said I just paid. I would like to over my bill because I just paid. I was then told I have a $100 auction fee on top of what I owe. The manager said only a district manager can talk to me about that. So I left a message for the district manager but I haven't yet to hear back.