This storage facility is amazing! The manager Lisa was so gracious to help us out 30 minutes before…read moreclosing and set us up with our container unit. The location is extremely clean, lots of cameras all over the property for security, and they provided us with locks to make our move easier. I highly recommend this storage location!

Tempe Choice Self Storage gets four stars from me, and honestly, they've earned every one. The only…read morereason it's not five is because it's all outdoor with no temperature control. Totally understandable, but still kind of wild for Arizona! Luckily, it's fall, so my stuff's living its best, comfortably crisp life, not melting into abstract art. Here's the good stuff, I scored a stellar savings because they were running a current rate the day I went in. Always check both online and in-person, the office staff might have a special going that isn't listed. It's not permanent, but it's a sweet little temporary perk. My experience started with a phone call, shout-out to Colton (or Caleb? either way, Customer Service MVP), who explained everything like I was booking a penthouse instead of a storage unit. When I showed up a few days early, there was a tiny hiccup (we'll blame Mercury), but by the end, I was a part of the Tempe Choice family. Access hours are great (6 a.m.-10 p.m.), it's secure, clean, and easy to pull up, unload, and move on with your day. So yeah... I'm happy, my stuff's happy, and if they ever add climate control, this'll be an easy five stars. Bonus points for saving me a few bucks in the process.

Very friendly and helpful staff. Made sure I understood the contract and the storage space fit my…read moreneeds.

I guess you get what you pay for. It is a good price just ran really hokey…read more Tried to cancel the day before rent was due and they ran my card a day early so I had to pay anyway. Make sure you give them 10 day notice cause they don't give a crap.

Have been with StoreZ for quite some time, Jessica was a phenomenal help from day one to the very…read moreend, Chelsea was also a great help. Thanks guys!

StorEZ Scottsdale is the perfect example of what a safe, clean, solid and secure storage facility…read moreshould be. I found this location on Google and am so happy I chose to store with them. Jessica the Office Manager communicated with me on the phone prior to my move in. She was so helpful, kind, informative, and supportive. A very personable enjoyable person to work with! She managed my move in with a few adjustments and all was ready to go upon arrival after a long crazy day of moving from Cali. The facility is IMMACULATE, gorgeous, well organized and tight with 76 security cams viewable moviescreen style on the reception wall, clean accessible move in garage and decks. Literally looks like a stealthy Battlestar Galactica inside, all the hallways and units are super clean and easy to access. AC on, complimentary cool H20 upon arrival, you cannot ask for anything more. Just over the top INCREDIBLE. I am elated I found them and I will always recommend this location to anyone looking for the absolute best choice for storage needs in the Phoenix area. Thank you Jessica and StorEZ Scottsdale!! 5*****

My husband is running a large commercial T.I. build-out in over 110,000 sq ft warehouse consisting…read moreof 4 separate jobs. Organizing trade's schedules, inspections, blueprints, and materials working out of his truck wasn't going to work long term. They rented a mobile office container from Southwest Mobil Storage to provide office space for paperwork and material storage. It even has room for a mini fridge and microwave to help with lunches since it is on the outskirts of the city. It even has AC. We will see how it gets in July. They are a super easy company to work with.

I am a superintendent for a general contractor and we have used southwest Mobile storage for the…read morepast few years, lately I've been dealing with Haley Fitzgerald on the last past project and she has definitely been on top of it and easy to communicate with. We will continue to use Southwest mobile storage if their prices can stay competitive.

great customer service Mary was a great help and very…read moreInformative of how to navigate through the facility. Facility is kept clean and tidy and had rolling carts in the facility for customer use. I appreciated Mary's professionalism and kind and friendly service . She represents the company very well and I hope she is acknowledge and compensated very well for her great customer Service. C. L.

I've been renting from them for 16 months. The staff onsite is nice and helpful, however the…read morecorporate policies are awful. First, they lured me in with an introductory rate, but made no mention that it was an introductory rate. My rent has increased 42% in 16 months. The possibility of rent increases are in the contract, but that kind of hike needs to be made abundantly clear from the start ("this is an introductory price ..." . I was extremely surprised at all of the increases I've had in just over one year's time. But, they got me. Access to storage is not much longer than normal business hours, which can be problematic. What's worse, they require you to provide proof of insurance or they will automatically bill you for monthly insurance. Unfortunately their central office and local office are not always on the same page, so I will receive notices multiple times a year from each for me to send them my insurance policy, even after I've already done it. In 16 months I've had to be on the phone with them somewhere in the 5 to 10 times range with billing or insurance problems, and add to that multiple emails. I send them stuff and they conveniently don't receive it. Last time, the proof I showed wasn't enough and they needed the declarations page from my actual policy and additional insurance info. I've got to contact my insurance company and find out the information that they want. All of this so that they can charge me an extra $12 a month. This sort of thing happens multiple times per year. Absolute madness. But I have so much stuff in storage that I would have to hire a moving truck to get it out and into a new unit with a new company. They have me over a barrel, and they know it. What an absolute mistake I made renting from this company. Huge regrets. This is the absolute worst experience I've ever had renting from a storage space, and I have been doing this for well over 15 years. Save your time (so, so much time) and money and stay away from this company.

Fits the need that we have. Front desk staff was helpful although a little pushy in my opinion…read more But they are close and had the size we needed.

They never answer and nobody is ever on site!!!! This is the worst storage I've ever usedread more

The Customer service at this location is top notch. I called with an inquiry and Paul was…read moreincredibly helpful and made understanding my options very easy. Was able to find a unit very quickly. Upon arrival, Jenny was super nice and equally helpful with getting me set up and familiar with the storage property. Their moving truck was tremendously helpful in moving my belongings. It was very nice to take a usually expensive extra step out of the moving process. they were so awesome that I was able to get my old roommates to use them within a few days after myself. Because of that I will be able to take advantage of the great referral incentive this location has as well. they made getting my 1st storage unit very easy and stress free so I want to thank both Paul and Jenny for that!

this is a typical storage facility where they try to squeeze every dollar out of you. They…read moreovercharged us and I had to call email multiple times to finally get them to reverse that. They make you take renters insurance with $300,000 liability which nobody has so I just increased my own policy for a dollar a month more instead of their $20 a month so be aware of that scam. Worst customer service ever rude people hanging up on you. They never answer the phone and when they do the general manager, it's never anywhere near the business. Totally unprofessional avoid at all cost !!!!!!

Would give it a 0 starts if possible. They raise the rent without notice. Paying almost $200 for a…read morechilled unit that was hotter than the outside units. When we complained the manager RICHARD could give two shits about it. Worst experience there. And there's bums roaming through the areas all the time!

From the owner: Storage Sense in Phoenix AZ offer self storage units near you to keep you organized. Whether during…read morea move or the latest organization project, our Phoenix self storage is the key. We have interior storage units and drive up self storage. Let us know what suits your self storage needs, and our storage experts will be happy to show you the solutions. Rent online today or stop by our office on North 43rd Avenue.

I rented a unit online which went well then I went in to the facility on McDonald Dr and met with…read moreYolanda who was wonderful. She was helpful and thorough. She made the process easy. The facility is clean and well lite and in a good location.

Just leased a storage unit a month ago. When rent was due, I hand delivered a check to the office…read moreon the 27th. Three days later, I received a text saying my rent was past due. I called and called (they were open) and no one answered the phone. I left a message saying I had a receipt for my payment but then 2 hours later I received an email saying my rent was past due. So, I drove over there and tried to get an answer about why this was happening. "Girl" at front desk didn't have a clue why $1 was still showing as open, even though I explained Yolanda told me what was due when I brought the check into the office. It was very frustrating. I would not recommend this establishment. My neighbor told me they used to rent there but had their rental amount increased 3x in one year!! I'm going to move out.

I have been a customer for over a year. The facility is very bright and clean always. With the…read morerequired gate code for in and out, I know that my items are safe there. I stopped by the office with a billing question this week. A HUGE shoutout to the office manager, Star, for assisting me several times in a week and being patient with me. She is truly a superstar!

Do NOT ever call extra space and request a REAL person to speak to. It took me 4:37 to get past…read moreher. When I finally reached a live person I informed her I was currently renting at another Extra Space location further from my home and their location was much closer. I requested a price quote for the exact same size unit and they quoted me twice as much... Seriously... TWICE as much as I am currently paying at another Extra Space Storage unit. Do yourself a favor... if you want the aggravation of speaking with AI and WANT to oar double the price for the same priced storage unit then by all means... call Extra Space Storage