Amazing service special thanks to Erica for making this process as easy as possible. My unit was…read moreclean and well maintained.

I met with the property manager, provided my id and payment and was told I'd have access to the…read moreunit the next day. I was leaving town and needed it immediately. I did not receive it the next day, Saturday. I called them 3 times Sunday and left messages. I called on Monday and left a message. No one ever returned my call. All the phone numbers provided loop back to the site, except for the tech support number. I called tech support and they said only the site could help me. The site is not staffed. You must call, leave and leave a message to set up an appointment. They never called me back. 3 days later I received an email with my access code, but it was too late. I recommend using CubeSmart as my experience there was good.

Tower Storage is exceptional and delivers exactly what Chandler, Ocotillo, and Sun Lakes residents…read moreneed: clean, secure facilities, top-tier amenities, and a team that treats you like a valued neighbor, all at prices that make sense. Amenities: * Clean, well-lit units with climate control options for sensitive items. * Advanced security: gated access, bright exterior lighting, and reliable surveillance. * Convenient features: drive-up units, wide aisles for easy maneuvering, loading docks and complimentary dollies/carts. * Customer-friendly hours and an online account system that makes reservations and payments effortless. Staff: * Professional and courteous from the moment you call to move-in day. * Knowledgeable attendants who explain unit options clearly and help match you with the right size and features. * Responsive service -- questions are answered promptly and with genuine helpfulness. * Personal touch: staff remembers repeat customers and follows up to ensure everything's going smoothly. Affordability and Value: * Competitive rates with transparent pricing and no surprise fees. * Flexible lease options that work for short-term moves or long-term storage. * Excellent value: when you add cleanliness, security, and exceptional service, Tower Storage feels like a premium experience at an accessible price. Final Verdict -- Tower Storage strikes the ideal balance between amenities, service, and affordability. If you want a hassle-free storage experience with thoughtful conveniences and a staff that truly cares, this is the place to go. Highly recommended.

Quick service gave me a wonderful discount very accomplished Thank you so much !!! Check em out !!!read more

I have had nothing but the best experience with Krystal! I have a storage unit for work purposes…read moreand she is always willing to help no matter what! Whether it's communication or moving purposes. Could not reccomend this business and location enough! She is always smiling and in the best mood so it makes me feel great about my decision to choose ExtraSpace!

My experience so far has been good. Casey was super helpful and the facility seems clean and is…read moreeasily accessible. We are storing furniture here to be donated to refugees and the location and space are ideal to hold everything we need to at a good price.

Me and my husband have been here for a while now and we love it here! I like that my things are…read morebehind the fence because it makes me feel a lot more secure. Also its very affordable, I was previously at a storage down the street and I was getting rent increases like crazy. My husband likes that its drive up and he can go grab his things quick before going into work. I also recently had a really nice interaction with Joselyn, we had to update our card form and I had a couple of questions and she was able to answer them as clearly as possible. She is a hard working lady I always see her outside cleaning and keeping things in order. I definitely recommend storing here!

American Self Storage is a solid option in the West Mesa area with friendly service and simple…read moreamenities. They don't offer temperature controlled options, but if you're looking to keep things where that is not a concern, it's a solid choice. They offer a variety of sizes. I've used their "indoor" 5 x 15 unit, which allow you to park along the outdoor units and walk through towards a shaded hallway and access your unit. I then moved to a larger, drive up unit that fit my needs much more. Neither of my units have been particularly clean, with small remnants of trash, or dirt. Nothing major, but noticeable. The overall complex is a bit run done, with a rough around edges drive and key code areas. Other than the complex not being the shiniest? It is gated and I haven't had an issues or concerns with my units. Staff is always friendly and helpful when needed.

Worst storage ever. Employees are rude the restrooms are always locked and the rates jump up as…read moremuch as $100 every 3 months. Late fees after 4 days totals almost $100 . It's cheap to get move in to but once your in rates never stop going up. Had a 10x10 unit moved in for a great $79 when I left that was over $300 2 yrs later. Other places may seem more expensive but are much more up front and a lot less rude to their customers.

Dollar Storage on McKellips and Lindsey in the city of Mesa…read more Awful customer service only rented for one month & eight days asked if they protect rated and the guy that works there just said unfortunately no same person who wanted to charge me twice administration I was going to move to the next size up in Storage united was told it was going to be $29.00 a month when I went in in person from the older gentleman never mentioned that I would be charged double admistration fee it went from $29.00 month to $59.00 month I asked him even if I'm only moving to next size up unit he said that all Storage place charge that so I called around and to my surprise they don't charge you again if you want to down grade or upgrade tall about double dipping on people's money I moved out and went to a better place and the size unit I needed for a much affordable alot less than Dollar storage will not be using them ever again. Shame on you Dollar storage for stealing money.

I started renting a storage unit in May. The managers and associates are so kind, friendly,…read morehelpful and professional. I shopped around at some big name competitors who they price gouge and have answering services. I picked this storage facility for the location, the employees and they cost to rent a cooled unit.

Very helpful ... fast always meets all needs . My rental…read morehere was very nice , service was very amazing.

Such a fantastic experience with Key Storage in Mesa. I had a rash, unplanned move and scrambled to…read morefind a reputable storage facility last minute. So thankful for discovering this place. Cheryl gives outstanding customer service: honest, direct, professional, friendly and all-around great business ethics. Highly recommend to anyone in search of a secure facility at affordable pricing. Will certainly be a returning customer! Thank you Cheryl!

DO NOT RENT HERE! My rent was due the first of EVERY month, I moved out the 8th of the month,…read morecalled to see if I could get my prorated amount back for the month. They assured me I would get it back after a few business days. I called back a week later because I hadn't received or heard anything back, the lady was so rude and started blaming me for not giving my recent address then when I tried to give it to her she said I had to mail it in... I rented here for about 3 years, paid every late charge and every extra "fee" they added when they up and switched the insurance that raised my monthly rent. Now I'm being told after calling the corporate office that they don't do prorated refunds that "sorry to say it was you to get your stuff by the 5th" which is the grace period that give you. So now I'm out about $140 that they are keeping and making even more on it renting it out to someone else they're gonna screw over!! Oh yeah and not to mention that the first time I called in about this last week, they were telling me my due date was on the 8th of every month not the 1st. If that was the case then why was I locked out and refused access after the 5th of the month when I made late payments? Doesn't make sense....

Oh my goodness! I feel terrible about this. As I thought I had reviewed this business. Now I find…read morethat I have not. My apologies to them and to you looking for a storage facility. I have had several storage units over the years at different places. Armored Self Storage, is the absolute best I have ever done business with. They always go out of their way to help you . The staff and the owner are such nice people. The facility is clean and they provide trolleys to take from your vehicle to your unit . Please make sure to return them inside. The Very best thing is, it is air-conditioned inside. It is actually nice and cool and they play nice music over the PA SYSTEM. The great thing about having air-conditioned storage, is that your items don't get ruined ,they don't get cooked in 120° heat . You can even rent a moving van from them . So you can bring your things to the storage unit if you need to. At one time I had rented 3 units at once. The more you have rented, the better rate they will give you. I rented from them for about seven years . I had payments taken from my card each month. It was hassle free. If you live in Tempe or the area ,and you need storage . I believe this is the best place you'll find .

I had stuff here from June 2018-Feb 2019 and every time I went there the place was clean and the…read moreservice was wonderful. All of the employees were friendly, helpful and polite. They went out of their way to offer help, sometimes before I even had to ask! The manager is who I saw most often and he remembered me by name and my unit number. He asked about the friends and roommates I had that had visited there with me asked how they were doing and stuff even if he had only seen them with me and never spoke to them directly! I was blown away by how personalized our interactions were and it made me feel a lot safer somehow. When we were first getting the unit he broke down the agreement into simple easy to understand terms, explained all the policies/fees in depth, and still got the whole process done and the keys in my hand in less than 15 minutes. The place is air conditioned and temperature controlled. There is a huge freight-sized elevator with covered/lightly padded walls to take you to each floor. They have free mattress dollies, carts and furniture dollies you can use for free, no questions asked, as long as you put them away. The building and every hallway was always always clean, no Trash, no dust, nothing just laying around. The bathroom is large but only one person can use it at a time. It was always clean and well stocked and never really had a bad smell. You can make your payments online, (with no extra fee!) which is a big plus to me since I would hate to have to drive down there every month to pay in person. We never saw any bugs, mice or, other vermin anywhere at all on the property. When I got my things unpacked, I double-checked and there were no bugs anywhere. Not even silverfish or crickets! There is a soda vending machine, a water fountain and they also sell bottled water if you forgot to bring a drink. My only complaint is that I wish they were open for more hours especially on weekends, at least until 9 like the majority of businesses in the valley, but I get it. They have a small staff. They are open 7 days a week which is awesome! We had one really bad day on move in and we were stuck there after closing and the manager was very understanding and courteous and worked with us, not against us. At every opportunity, any time something went wrong (throughout my entire 8ish month stay), he went out of his way to be flexible and patient and try to lighten the mood. I will happily come back to this Armored Storage any time I move and will recommend to everyone I know who's looking for a secure, temp controlled place with great customer service and reasonable prices.