Very friendly and helpful staff. Made sure I understood the contract and the storage space fit my…read moreneeds.

I guess you get what you pay for. It is a good price just ran really hokey…read more Tried to cancel the day before rent was due and they ran my card a day early so I had to pay anyway. Make sure you give them 10 day notice cause they don't give a crap.

Family owned. Super helpful. Always clean. Always secure. You really couldn't ask for more. And to…read moretop it all off, Jo is the friendliest. Anytime I'll need a storage unit in the area I check with them first.

I recently rented a unit at Arizona Self Storage. Jo was great to work with and answered all of my…read morequestions. The paperwork was a breeze. The location is perfect, less than a block off the 202. They had similar pricing than other storage businesses but given the location, this was an easy choice. My unit is large and clean, with easy access, even for a 26 foot moving truck. It is the only storage company in the area I will even consider moving forward.

I love this storage facility. There is such easy access 24/7 and you can drive right up to your…read moreunits. The security features are great too. The front office staff is very friendly and helpful too! The property is always clean and it is in a convenient location!! The prices so far have been great, no price gouging just a small increase each year.

Professional, professional professional, not only is his property clean. You actually are able to…read morespeak with a live person. It's open 24 hours and it's very convenient as well as reasonable and pricing. Five stars all the way

After more than four years as a customer, I cannot recommend this facility. A monthly rate that has…read morerisen from $162.90 to $361.80, combined with an unexplained December 2025 billing issue and the much lower rates advertised to new customers, has destroyed my confidence in the fairness and transparency of the pricing. I am filing a formal consumer complaint regarding the pattern and magnitude of rental increases imposed on my 10x10 air-conditioned storage unit at Public Storage, located at 1515 N. Greenfield Rd., Gilbert, Arizona 85234: I have maintained this unit for more than four years. My payment history demonstrates the following progression: $162.90 per month prior to May 2022. On May 4, 2022, the charge increased to $200.64, an increase of approximately 23.2%. The following month, the charge was reduced to $182.08, where it remained through January 2, 2023. Beginning February 2, 2023, the charge increased to $229.20, an increase of approximately 25.9% from the previous monthly amount. Beginning November 2, 2023, the charge increased again to $261.84, approximately 14.2%. Beginning November 2, 2024, the charge increased again to $308.76, approximately 17.9%. I have now been informed that beginning October 1, 2026, my monthly charge will increase yet again, this time to $361.80, another increase of approximately 17.2%. The result is that a storage unit for which I was paying $162.90 per month is now being priced at $361.80 per month. That represents an overall increase of approximately 122.1%. At the proposed rate, I will be paying $4,341.60 annually for a single 10x10 air-conditioned storage unit. I also identified a separate billing issue in December 2025 that requires explanation. My account history shows total charges of $617.52 during that month and total payments of $617.52. That amount is exactly twice my monthly rental rate at the time of $308.76. I am therefore requesting a complete accounting of the December 2025 activity, including an explanation of whether two separate $308.76 charges were assessed and, if so, the rental period or obligation to which each charge applied. If the same monthly rental obligation was charged twice, I request that the duplicate amount be refunded or credited immediately. I recognize that businesses may adjust their prices and that self-storage pricing may not be subject to traditional residential rent-control restrictions. My complaint, however, concerns the repeated and substantial nature of these increases and whether customers are adequately informed at the beginning of the relationship about the extent to which their rental rate may escalate after their belongings have been moved into the facility. This is particularly concerning because comparable 10x10 climate-controlled storage units in the Gilbert and Mesa market are currently being advertised at dramatically lower prices. Current advertised pricing suggests that comparable storage may be available for a fraction of the $361.80 monthly amount Public Storage now seeks to charge me. The disparity becomes even more concerning when promotional and new-customer rates are substantially lower than the amounts ultimately charged to established customers who have already incurred the considerable effort and expense of moving their belongings into a facility. This raises a serious consumer concern regarding the disparity between rates used to attract customers and rates ultimately charged to long-term customers who face substantial practical costs if they decide to leave. Moving the contents of a fully occupied storage unit containing household furniture and personal belongings is not comparable to simply canceling an ordinary monthly subscription. Relocation requires transportation, labor, time, and potentially professional movers. Once a customer's property is inside the facility, the customer therefore faces significant switching costs. Those switching costs increase the customer's vulnerability to repeated price increases. Each increase presents the customer with the choice of accepting another substantial increase or undertaking the cost, time, and physical effort of relocating an entire household's stored belongings. My concern is that repeated substantial increases can take advantage of precisely that circumstance. A customer evaluating a storage facility at the beginning of the relationship may reasonably focus on the advertised monthly rate. That customer may not appreciate that, after moving furniture and personal belongings into the facility, the monthly price can potentially increase repeatedly until it bears little resemblance to the original rate. In my case, the progression from $162.90 to $361.80 is not a minor adjustment for inflation or a single isolated increase. It represents an increase of approximately 122.1% over the course of my tenancy.

This is the third year in a row. I've had to rent storage space. I usually need it for 2 to 3…read moremonths. Donna the location manager is absolutely wonderful a top-notch professional. Everything in the facility seems very new and clean.

Deceptive practices! Will almost double your bill after a few months. Don't call you back and not…read morethere office locked during business hours. Avoid this place!

Excellent customer service, very accommodating and not pushy. Easy process. Very clean facility…read more Great location.

I had a great experience with this company. MINA was thoughtful and patient with me. She made the…read moreentire process seamless and stress-free.

I was 10 days late due to an unexpected medical emergency and I get a notice that my until is…read morescheduled for auction. Just for being 10 days late. Mind you, no one called to let me know. Also,my unit price went from $126 a month to $191 a month. They stated that price was just a promo for four months. They get you in with one price and then hike the price. My garage will be my storage unit because I'm not paying $191 for you to store my stuff.

Very easy straightforward instructions. Everything is one floor which makes it very easy to move…read morefrom storage to vehicle. Staff is friendly and informative. Safe neighborhood, never anyone loitering which makes it feel very safe. I very much recommend them!!

This is a great storage facility. I've been using this for a few years for work and the prices are…read morethe best around nice family-owned business great security and there's also storage lots for RVs or trailers but all-around great place would recommend it for anybody looking for storage.

Sienna, is a very professional storage person. She's super helpful with all aspects of storing…read moreone's RV at this facility.

Bought an RV from them. Have to say they were the nicest and most professional business I have…read moredealt with in a long time! Go there! I promise you won't be sorry!

Update: I wish I could say better, but even the sudden "change of heart" attitude I got from the…read more[manager?] woman that usually tends the administrative end upon trying to vacate still left me feeling like this ended sourly. I had called a month ago to notify my card for auto-debit has been updated, and also to give ample notice of the date I'd be vacating. No prob. Until I get a voicemail saying my payment was declined and I was now charged a $15 late fee. I called to clear the issue- I was met with quite a hostile response. After keeping calm & trying to reason, I got the fee waived. And I appreciate it, even though I do think my new card information was not properly updated. All is well? Upon trying to vacate, my access code was repeatedly denied. She finally opens the gate for me when she sees the moving truck. All is well. Until I can't get out. Magically, the gate opens as I get out & start to walk inside. I don't think any of it was an "accident" or "faulty keypad". To top it off- the movers happened to get a snapshot of the WATER DAMAGE inside my unit. Which, we also noted, compromised my belongings I had stored in there. You could say I am a bit less than pleased with how this ended. No one should be treated rudely for vacating a unit. And, the fact water damage occurred isn't leaving me feeling very confident in recommending or ever opting to re-rent in the future.

We have just completed our set up for our storage unit in Apache Junction for our 4th year…read more Kris was efficient, personable, and had our application completed and ready in no time flat. It was an excellent experience. Thank you, Kris!

This is the second time we've used A to Z Valleywide movers in the last 7 years. Both times…read moreeverything went wonderfully. The crews are experts at packing and loading trucks to get the most out of the space available. They move fast, they hustle, and they complete the job with purpose. Always communicating with the client. This last move, we moved from northern Arizona to the Phoenix area. Incredible moving company, we'll highly recommend to any one who needs to move within the valley or the state.

In my meeting with Michael, the owner, he gave a very good estimate so I decided to go with this…read morecompany. Packers were very good, or so I thought. At the end of the move the only thing that was packed well was my china. This was done by Chris. Many of the boxes were marked miscellaneous which doesn't reflect any of the items in the box. At the end of the move I discovered I was missing my antique silverware in a silverware chest. Not only is this a very expensive item but it was a memory from my parents 25th wedding anniversary dated 1947. I will say that 3 days after the move, Chris came to the house and opened every box, everything in the house, every piece of packing paper only to determine that the item was not in the house. This is now several days later and I have not heard from the company about any kind of settlement....nothing. Further I have tried calling them and only get a transfer to voicemail. Am I unhappy, yes. Am I angry, yes. Am I disappointed in the lack of concern shown by a company I trusted with my personal and cherished items. Would I trust them again. Never. Just a word of warning.