I've now had a 10 x 10 air conditioned storage unit here for a full month and absolutely love this…read moreplace! The process of reserving the unit was super easy, the first day check-in was smooth and every time, my visits are seamless. I love that they provide a bunch of carts that you can use to load and unload. My unit it located right outside of the elevator in the basement so it's super convenient when moving a lot of work boxes. All in all, I've been thrilled with my experience so far and my husband is SUPER happy to not have boxes on boxes of work supplies taking up space in our garage. :) I also think it's very affordable for an air conditioned unit (almost a must here in AZ, unless you're just storing paper!). You can set up auto payments as well through your own portal so that you never miss one!

Unfortunately, I called here to rent a unit like I do every year for my college student, to find…read moreout it's no longer open. The number directs you to some sales and service center and they won't tell you what kind of service. Just wanted to give a heads up!

Great company, easy to work with. They are a great value and will work with your schedule.read more

NO-NO-NO; right off the bat this company is a no-go. Tried calling BOTH of their Mesa, AZ phone #s…read moreand met with immediate hangups from their line. Called numerous times; all hangups either intentional or they don't care to have calls to get customers. Sent an Email so the high school kids running this kiddieland may or may not respond. Called a Ventura,CA location's phone #; same result, all hangups. Called the UNITS Franchising Group in NC; one hangup then a voicemail; left a nasty message. A no-go non-starter; don't even have a working phone #. Big warning signs.

I am a superintendent for a general contractor and we have used southwest Mobile storage for the…read morepast few years, lately I've been dealing with Haley Fitzgerald on the last past project and she has definitely been on top of it and easy to communicate with. We will continue to use Southwest mobile storage if their prices can stay competitive.

I have used SMS for my storage needs on multiple projects with the company I work for and they have…read moredone an amazing job each time. They were able to provide containers for us within a day or 2. They are my go to container company in the Phoenix area and Alicia Rock is the best account manager. Very responsive by phone and email. Next time you need some extra storage give Alicia a call.

The moving process is not fun . I needed storage and spent an afternoon stopping at all local self…read morestorage places. The prices were all pretty close within a range. What sold me was Tia. She was knowledgeable about rates, professional and super nice. When I told her I needed to check other rates... she said no problem and left me all the info on handy little card and told me to call if I had any questions. I came back right before closing and she still took me in --no issues. Customer service seems to be a dying art but not here. They are lucky to have a knowledgeable, nice and professional person like Tia around. Thanks Tia for making moving easier!-- Lory and Maddie

I don't recommend renting from here! Rented a unit today and can't get in to it ! Gate code doesn't…read morework and no manager on site to help! Real inconvenience!

I've been renting from them for 16 months. The staff onsite is nice and helpful, however the…read morecorporate policies are awful. First, they lured me in with an introductory rate, but made no mention that it was an introductory rate. My rent has increased 42% in 16 months. The possibility of rent increases are in the contract, but that kind of hike needs to be made abundantly clear from the start ("this is an introductory price ..." . I was extremely surprised at all of the increases I've had in just over one year's time. But, they got me. Access to storage is not much longer than normal business hours, which can be problematic. What's worse, they require you to provide proof of insurance or they will automatically bill you for monthly insurance. Unfortunately their central office and local office are not always on the same page, so I will receive notices multiple times a year from each for me to send them my insurance policy, even after I've already done it. In 16 months I've had to be on the phone with them somewhere in the 5 to 10 times range with billing or insurance problems, and add to that multiple emails. I send them stuff and they conveniently don't receive it. Last time, the proof I showed wasn't enough and they needed the declarations page from my actual policy and additional insurance info. I've got to contact my insurance company and find out the information that they want. All of this so that they can charge me an extra $12 a month. This sort of thing happens multiple times per year. Absolute madness. But I have so much stuff in storage that I would have to hire a moving truck to get it out and into a new unit with a new company. They have me over a barrel, and they know it. What an absolute mistake I made renting from this company. Huge regrets. This is the absolute worst experience I've ever had renting from a storage space, and I have been doing this for well over 15 years. Save your time (so, so much time) and money and stay away from this company.

Love this storage facility. Both Tony and Mary were very professional, efficient and helpful. The…read morefacility is very clean and seems safe and secure. The prices of storage are on the climb everywhere and their rates might be a little bit more than some other places nearby but after visiting other facilities, it was clear that you get what you pay for.

Horrible. Didn't have carts for the longest time and now they are locked up unless you are there…read morewhen the office is open, despite it being 24 hour access, because people steal them. Constantly smells like cigarettes, and they continuously raise your rates. I started in Dec '23 at $113, it went to $148 in March, and now it just got bumped to $181 - absolutely ridiculous practices. Guess I'll be moving again. And to think, they could have just kept collecting my $148 each month - greedy greedy greedy.

Dock doors that don't work, no one is on hand to help, unavailable carts to move belongings, closed…read morebathrooms and robberies, robberies, robberies! Do yourself a favor and find another storage facility.

Just wanted to leave this review to say that Maddie really saved us in a pinch when we needed to…read moreadd a few hours to our rental. She made it so easy for us! Best service at a uhaul that I've ever had!

This store is fabulous! The staff accommodated my issues at hand and made sure I was treated more…read morethan fair! I am so grateful for this professional staff, I will be back when I need a trailer! This store is my go to- next time I am in need of a trailer or uhaul truck! Thank you! I didn't have to suffer for months on end just to rent a trailer! They made it possible to rent a trailer and keep food on my table and I am SO GRATEFUL AND APPRECIATE YOU SO MUCH UHAUL!!! God bless you all for making it possible!