Clean, cool, safe!…read more Thought the whole process was easy! Would recommend to anyone in the area looking for storage.

Within STORE at the Grove is Cave á Vin, a state-of-the-art, secure, insulated, underground wine…read morestorage facility. Multiple cooling/air handler units ensure a consistent temperature of 55°F (13°C) and 60+% RH throughout the cellar area. Measured vibration is less than 0.0008 g (less than 0.1 Gal). A single key code of your choosing allows both property entry and cellar entry. Access to the property and cellar is available from 8 AM to 10 PM daily. The LED lighting in the locker area turns on and off automatically and can also be manually switched on or off. Lockers are available in two sizes: 3' x 3' and 4' x 3'. Each locker is approximately 3'7" high. You can buy a lock there or bring your own. As I have moved around the country, I have encountered several wine storage cellars over the years. This one is by far the best in terms of climate controls and ease of access. It's worth checking out.

Michael helped me with my storage unit and was extremely professional. Helped with the proper size…read morea very personable! Thank you for a great experience!

Awful. If I could rate this a 0, I would…read more The staff is horrible. The big guy in the front is NOT friendly whatsoever, was rolling his eyes at our questions, not just with us, but other customers too. Telling us to put the rolling carts away even though we were literally in the middle of moving items? Making us feel stupid for asking if we could use the bathroom. So many other storage units to choose from, do not choose this one! Not asking for you to be the friendliest person on the planet, but atleast some respect and kindness would be appreciated if i'm giving you my business. They just want your money and you to be gone. Seemed like there were some hidden fees too that they try and hide until the last minute.

Until about a month ago, the older ladies in the office made keeping a unit here worth it. Now,…read morewith the "younger" management, I'm moving my unit. The prices have gone up over $20 since I started my unit here. Only recently have the increases NOT been due to inflation. I don't know what happened to the real prices, real people, or where real humanity went, but it isn't here. BRING BACK THE OLDER LADIES AND STOP GOUGING.

I've used Inner Space for the last 3 years or so. Was the best deal in town. Unfortunately the…read morequality seems to continue to go downhill even though we've experienced a price increase twice. We typically see the same people at their units each time we visit. They appear to be living out of the units and most definitely homeless. During my visit today, a unit 2 away from mine smelt absolutely disgusting and is another live in type situation. Definitely questioning my decision to use this facility.

Sandy is always onsite whenever we stop by our unit. She is incredibly friendly, helpful, and…read morealways has a smile on her face. She recognized us as the new renters on move in day and has been the only staff member we've interacted with because she is truly always there and attentive. We got an amazing deal on our 5'x10' climate controlled unit. It is only $38 per month, compared to the $80 per month I was paying at another facility for the same size and climate control. The application process was quick and easy, and we felt we got great value right from the start. Overall, between the excellent pricing and Sandy's outstanding customer service, we've had a fantastic experience so far.

This is an awful place. Getting In Contact with them in nearly impossible. No follow up, I was over…read morecharged and can not get in contact with anyone. I have driven down there multiple times the office is always closed. The units themselves are dirty, with homeless constantly going in and out of these. The hours are 9:30 am- 5pm. So Come summer time you can't access your unit before it gets hot. Before you rent here try and get in contact with them. This will be your experience if you need anything moving forward.

I rented a unit online which went well then I went in to the facility on McDonald Dr and met with…read moreYolanda who was wonderful. She was helpful and thorough. She made the process easy. The facility is clean and well lite and in a good location.

Just leased a storage unit a month ago. When rent was due, I hand delivered a check to the office…read moreon the 27th. Three days later, I received a text saying my rent was past due. I called and called (they were open) and no one answered the phone. I left a message saying I had a receipt for my payment but then 2 hours later I received an email saying my rent was past due. So, I drove over there and tried to get an answer about why this was happening. "Girl" at front desk didn't have a clue why $1 was still showing as open, even though I explained Yolanda told me what was due when I brought the check into the office. It was very frustrating. I would not recommend this establishment. My neighbor told me they used to rent there but had their rental amount increased 3x in one year!! I'm going to move out.

I have been renting a storage unit from Key Storage for years (both locations) and I am so thankful…read morethat Cheryl and Dennis are now at the Scottsdale Key storage. Cheryl is very informative and kind, they keep nice units, always a clean and secure facility. It's a great feeling to know you are getting your money's worth especially in this poor economic time. My husband initially wanted to use a different company but these guys were so helpful, and the building was so clean we just had to use this company again. The managers here are so helpful and really easy going. She made me feel like I was the only person that mattered at that moment.. Great price and great folks to work with. Safe and clean. Thank you, Cheryl!

I would not recommend this storage facility for valuable furniture, antiques, books, or belongings…read morethat would be difficult to replace. I stored a large amount of personal property here, including antique wood furniture, books, and other belongings. Before moving everything into the unit, I took photographs documenting that my property was dry and undamaged. After the property had been stored for an extended period, I discovered significant water damage and mold. Some of my furniture and other belongings were badly damaged, including items that were valuable and/or irreplaceable. What has been especially frustrating is dealing with the aftermath and trying to determine how the water entered the unit. I have spent a significant amount of time documenting the damage, communicating with the facility, and dealing with the separate SafeLease protection claim. I also strongly recommend NOT purchasing the SafeLease protection offered for your belongings without thoroughly reading the exclusions. I paid for this coverage specifically to protect my property, only to have my claim denied under the flood/surface water exclusion. SafeLease has not adequately explained to me what evidence established that an excluded cause was responsible for the damage or how other possible sources of water intrusion were ruled out. Based on my experience, the protection felt misleading and provided very little help when I actually needed it. I personally feel that paying for the SafeLease protection was a waste of money and would not purchase it again. I understand that unexpected damage can happen, but when you pay to store your belongings, you expect reasonable care in maintaining the facility and protecting customers' property. If you choose to store your belongings here, document absolutely everything before moving in. Take detailed photos of your belongings and the unit, keep all communications, and carefully read both the storage agreement and any separate protection plan. My experience has been extremely disappointing. I lost furniture, books, and personal belongings to water damage and mold, and have spent a considerable amount of time trying to determine what happened and recover my loss. I would not trust this facility with valuable or irreplaceable belongings again, and I would not purchase the SafeLease protection based on my experience.

I wind up renting Uhaul trucks or trailers about 4-6 times per year. Not everyday, but enough to…read moreappreciate the differences in quality service. Last week was my first rental from this center. I was thrilled by the experience. The manager portrays a great mom and pop feel, not a corporate chain. Everything was ready on time, clean, and easy to pick up and go. Return was even easier. My new go to Uhaul facility. I look forward to the next visit!

HORRIBLE EXPERIENCE! NEVER EVER EVER RENT FROM HERE!! Rented a van for two hours to move a ping…read morepong table. A $40 rental turned into $1300 plus tax (for a total of $1534) after they charged me for a "cracked odometer." Absolute and complete LIE!! We all know that there is NO WAY we cracked an odometer. They are SCAMMERS AND LIARS. Fortunately we used our American Express to pay the bill. They can expect a fight to the end. They will NEVER see the money and will never get our business again. We have used multiple other UHaul locations over the years, and never had an issue until we used this location due to it's proximity to the ping pong table. What a terrible excuse for a business. They don't deserve to carry the UHaul name. This is 100% FRAUD.

First of all and most importantly, they've got great customer service. It's managed by a very sweet…read morecouple who are interested in making sure you've got what you need and are happy with the experience. They live on-site which is super convenient if you ever have an issue you need help with. They've got plenty of units, including some that are climate controlled. They're staffed 9-6, with 24 hour gate access. The facility is between Greenway and Bell, near 12th St. I like it because it's close to main roads, but not on them. Highly recommend it if you need a safe, affordable storage option. Mike and Colleen will definitely help you out!

The lady that runs the storage facility is horrible she profiles people, and if she thinks you're…read morehomeless you get evicted! I mean United States veteran and I was totally disrespected the worst I've ever been by Colleen her husband on the other hand was very respectful and good customer service!! Now granite I'm not going to say that I was the perfect tenant because I was there a little bit too long but I was working the whole time I was there and she said that I was sleeping overnight which was not the case and she also went into my unit without me in there because I didn't lock my unit the right way so she decided that she would take it upon herself to go inside of it which is totally illegal,worst storage facility I ever rented from, and will never rent from them again, and advise other people not to rent there