Have been with StoreZ for quite some time, Jessica was a phenomenal help from day one to the very…read moreend, Chelsea was also a great help. Thanks guys!

StorEZ Scottsdale is the perfect example of what a safe, clean, solid and secure storage facility…read moreshould be. I found this location on Google and am so happy I chose to store with them. Jessica the Office Manager communicated with me on the phone prior to my move in. She was so helpful, kind, informative, and supportive. A very personable enjoyable person to work with! She managed my move in with a few adjustments and all was ready to go upon arrival after a long crazy day of moving from Cali. The facility is IMMACULATE, gorgeous, well organized and tight with 76 security cams viewable moviescreen style on the reception wall, clean accessible move in garage and decks. Literally looks like a stealthy Battlestar Galactica inside, all the hallways and units are super clean and easy to access. AC on, complimentary cool H20 upon arrival, you cannot ask for anything more. Just over the top INCREDIBLE. I am elated I found them and I will always recommend this location to anyone looking for the absolute best choice for storage needs in the Phoenix area. Thank you Jessica and StorEZ Scottsdale!! 5*****

This storage facility is amazing! The manager Lisa was so gracious to help us out 30 minutes before…read moreclosing and set us up with our container unit. The location is extremely clean, lots of cameras all over the property for security, and they provided us with locks to make our move easier. I highly recommend this storage location!

Tempe Choice Self Storage gets four stars from me, and honestly, they've earned every one. The only…read morereason it's not five is because it's all outdoor with no temperature control. Totally understandable, but still kind of wild for Arizona! Luckily, it's fall, so my stuff's living its best, comfortably crisp life, not melting into abstract art. Here's the good stuff, I scored a stellar savings because they were running a current rate the day I went in. Always check both online and in-person, the office staff might have a special going that isn't listed. It's not permanent, but it's a sweet little temporary perk. My experience started with a phone call, shout-out to Colton (or Caleb? either way, Customer Service MVP), who explained everything like I was booking a penthouse instead of a storage unit. When I showed up a few days early, there was a tiny hiccup (we'll blame Mercury), but by the end, I was a part of the Tempe Choice family. Access hours are great (6 a.m.-10 p.m.), it's secure, clean, and easy to pull up, unload, and move on with your day. So yeah... I'm happy, my stuff's happy, and if they ever add climate control, this'll be an easy five stars. Bonus points for saving me a few bucks in the process.

I've used Inner Space for the last 3 years or so. Was the best deal in town. Unfortunately the…read morequality seems to continue to go downhill even though we've experienced a price increase twice. We typically see the same people at their units each time we visit. They appear to be living out of the units and most definitely homeless. During my visit today, a unit 2 away from mine smelt absolutely disgusting and is another live in type situation. Definitely questioning my decision to use this facility.

Best deal in town!! I did a ton of price comparisons before picking a storage unit for my extra…read morethings, and Inner Space Mini Storage is by far and large the best priced storage facility in town. Not only that, but they are temperature controlled and incredibly secure. I've been storing stuff with them for years and have never had an issue. The only downside is they are only open until 6pm during most of the week, except Sunday's which they are open until 5pm, so you do need to get your storage items in-and-out during business hours. Other than that, they have dollies for you to use, locks you can purchase, and a video security system so everything is locked in and safe. I definitely recommend renting a unit at Inner Space Mini Storage if you are in need!

I called about a storage very friendly over the phone went in great customer service and showed me…read morea variety of units that were available and the property manager was very friendly

Just leased a storage unit a month ago. When rent was due, I hand delivered a check to the office…read moreon the 27th. Three days later, I received a text saying my rent was past due. I called and called (they were open) and no one answered the phone. I left a message saying I had a receipt for my payment but then 2 hours later I received an email saying my rent was past due. So, I drove over there and tried to get an answer about why this was happening. "Girl" at front desk didn't have a clue why $1 was still showing as open, even though I explained Yolanda told me what was due when I brought the check into the office. It was very frustrating. I would not recommend this establishment. My neighbor told me they used to rent there but had their rental amount increased 3x in one year!! I'm going to move out.

Amazing - Shelia and Tom are the epitome of amazing customer service! We needed a storage unit…read morequickly and they took care of us! Would recommend anyone needing storage solutions to give them a call. We would not hesitate to call them again if needed!

***BEWARE - RENT ANYWHERE BUT HERE!!!! **** Shiela is…read moreincredibly rude! In their bio they say they treat everyone like family...I don't treat my family like that! My husband was driving a van to pick up and close out our unit. The gate was open, so he drove in. She chased us down in her golf cart, to inform us that we had violated the rules and should've entered our code. We apologized and proceeded to empty our the few things in our unit. When I asked the procedure for closing out the unit, she fired a bunch of questions at me, to see if I had gone through the proper steps. I told her I didn't know the procedure as we just decided to close out the unit that day. That's why I was asking what the procedure was. She made us stop what we were doing and go put in the code for the gate. Then she said to stop in the office on our way out. She never explained the procedure. She informed us that it's all in the contract and again was unbelievably rude. We signed the paperwork and couldn't get out of there fast enough!!

Close to old Town Scottsdale this storage solution is nice. Cool temps through out the…read moreestablishment with plenty of room for storage space. My storage space is safe in a controlled locked unit with cameras. Reception area run by friendly staff.

My 3 rd time using this storage place. John is great. Place is clean. I feel safe using this…read moreplace. My movers have been here twice. I'll be here a while this time. Jo Ann

Located in South Scottsdale, this Public Storage is decent & cheaper than other storage space…read morecompanies. A loved one of mine recently relocated his possessions here after bad experiences with Extra Space Storage. One concerning thing about this place is the large bay door being wide open all the time. That door nexts to be fixed!

I want to give a huge thank-you to ALL the staff here. They are amazing, always smiling, and so…read moreprofessional--they've handled a very stressful situation with total grace. A broken elevator. The elevator was damaged because another customer overloaded it. Not Public Storage's fault. However, the ongoing impact has created safety, security, and accessibility concerns. I actually strained my back and had a scary moment where my foot got caught in the stairwell and I tripped--OUCH. The box I dropped had nothing that broke. However, because there are no cameras in the stairs, I worry that if someone fell, no one would know. Additionally, because of the 24/7 access, tenants leaving after hours often prop the doors open for convenience, which leaves the building vulnerable to unauthorized people. I appreciate the reduced rate, but I strongly urge corporate to support this great local team by providing temporary security and on-site movers (9 a.m. - 5 p.m.) until the elevator is fixed. This team is 5-star, but they need more corporate support!

I am very disappointed to see that this company only has a 2 1/2 star view! I had reserved 2…read moreU-Boxes to be delivered from one state to another. I went into the Old Town Scottsdale U-Haul to take a look at the boxes in person to assess how many containers could fit in one. Tim L was the gentleman who helped me. He took me outside to show me two different U-Boxes. I had many questions, he was very patient and gave me an explanation of how it would work and even discussed how many containers should fit in the boxes. By the way, It was 106 degrees that day! He even recommended what padlocks to buy which I did purchase from Uhaul. Tim was so professional, knowledgeable, respectful and kind. When I spoke to the manager, Victor, he was just as respectful and kind. I definitely recommend this U-Haul. Great customer service! Thank you guys!!!

Classic U-Haul store. Trucks, trailers, hitches, boxes and everything else in-between. Store is…read morelocated on Scottsdale road just south of Old Town Scottsdale. Location has good sized parking in the back with lots of vehicles available to rent! Downside of this UHaul location is that it is a good size, and with this much traffic, it will appear that service is slow as majority of customers are here to rent a truck!

BEWARE AND TAKE NOTE THAT PUBLIC STORAGE HAS CAUSED ME TO LOSE EVERYTHING WITHOUT ANY NOTIFICATION…read moreOF RAT INFESTATION. THEY DESTROYED EVERYTHING! THIS COULD HAPPEN TO YOU!!! MY FURNITURE, MY NEW QUEEN BED and BOX SPRING, ALL THE BEDDING, AND PILLOWS. MY BEAUTIFUL (CUSTOM MADE) COUCH AND LOVESEAT AND I FOUND THE ENTIRE CONTENT OF MY STORAGE UNIT had been infested with Vermin feces and urine all over and inside my boxes and furniture at my PUBLIC STORAGE location in Old Town SCOTTSDALE, located on 70th Street/Thomas!!!!! My STORAGE UNIT E-500 WAS FOUND INFESTED WITH THESE VERMIN AND THEY DESTROYED EACH AND EVERY BOX OF MINE, INCLUDING THE CONTENTS BY CHEWING THROUGH THEM AND MAKING IT THEIR HOME NOW. ORANGE DOOR - THEY'RE INSURANCE CO. ISN'T VERY HELPFUL AND YOU'LL PAY PAY $15.00 PER MONTH AND DONT COVER VERMIN? WHAT? THE MOVER GUY, MYSELF, AND A GOOD FRIEND WHO HELPED ME MOVE, WERE COVERED FROM HEAD TO TOE IN RAT FECES AND URINE. IT'S SELF-EVIDENT THAT PUBLIC STORAGE doesn't care about their customers who store their contents on their property. They just want their money! First, they are constantly raising the storage unit prices whenever they feel like it. THEY ACTUALLY TRIED TO RAISE IT DURING COVID twice, and I literally flipped out, and they changed it back for my unit. BUT SERIOUSLY, I wonder how many other customers were screwed and ripped off while we were in lockdown. What a joke! Here's what I've been going through for the past 2 months. I've been trying to deal with going thru and repacking my stiff it at my PUBLIC STORAGE LOCATION ON 70TH AND THOMAS. I found out that their McDowell location has a much cheaper rate per month, so I decided to move my things out and into the other location, with much lower rates per unit, and actualltthey honored the promos ! The reservations I made were online, and it said, "Pay the first month, and then the 2nd month is Free) However, they lost all three of my reservations and the promo deals weren't even included (they disapear somehow. You get a better deal at the PS location in South Scottsdale located on McDowell and 86th Street I moved in around the 3rd of October. When I pulled up the property, I noticed all the BLACK ROOF RAT POISON BOXES that were placed in between each and every unit. HMMM, I WONDER WHAT'S GOING ON???? I then opened my unit and saw all the damages immediately! There was a thick layer of dust on everything, too. We were covered from head to toe with this RAT feces and urine. They had a I seriously don't understand why we, as customers, weren't notified of this RAT INFESTATION , so we could decide what to do about our things. Everyone's content could have been moved, saved, and protected from the RAT and termite infestation and all the headaches from the damages would disapear and I would not be going through this is BULLSHIT RIGHT NOW! I'M SO MAD, I CANT EVEN TALK, I CAN ONLY TEXT! Please take note that when an individual decides to put their contents into a Storage Unit, they expect everything will be okay now and their things will be safe, dry and ready for pickup just the same. It should be exactly the same when you move out with no surprises, no damages and absolutely no devastation. Let me just try to provide you with a summation of all this crap. It's absolutely and quite crystal clear to see everything while here. It seems they shove it right up your ass here at PUBLIC STORAGE. They obviously dont care about their customers anymore.... it's just about the almighty $1.00 , which really doesn't amount to much at all anymore screw them! They are constantly advertising the $1.00 move in and offering ONLINE ONLY promos regarding the larger units like 10x15, 10x20 and so on. However, you pay the $145.00 (that's my rate) for that first month and you get the 2nd month for free. Pay close attention when you put anything into a storage unit.... make sure that it's clean, hope that they are honest and make sure property is well taken care of by the employees. Otherwise, you just might end up like me ...screwed over and not happy at all!! I had one more question, I asked if there were any lights in the units and he told me yes, but they aren't working right now, because these two electric companies on the property have been in a dispute for over a year about who should be providing the electricity where. He couldn't say when or if it will ever be turned back on. That's bullshit and they should not mention it as a perk if it doesn't work. Kimberly M., - I'M ONE PISSED ON AND PISSED OFF CUSTOMER OF PUBLIC STORAGE!

DO NOT RENT FROM THIS STORAGE COMPANY!!!! I signed up for a…read morespace in one of the complexes. I had specific needs that I clearly articulated. A 10 x 10 space with a full width rollup door. I paid for the space online and went with a full load the next Morning to move in. There was not a full rollup door. There was a 2 1/2 foot wide rollup door. It would not work for me at all. I called up to get a refund and a different space and was told that the only thing that could be refunded was the cost of the lock. The reason was that I rented the space on the afternoon of the day before, and therefore couldn't be refunded. In what universe does this make any sense? It's a very clear rip off! If this is the Way, they treat people I can't imagine what else they're capable of. I have run my own business for close to 50 years. Never once have I ever treated a client/customer in this manner. It's not a way to run a business. Please don't use them. There are a lot of good deals out there on storage places. Try Cube Smart, they're awesome.