Bernie & Nickie were delightful, Best Customer Service and the professional knowledge…read more I highly recommend anyone looking for storage to please call them. I feel my items are safe and would use them again in moves to come. Teri

This is an excellent location for my storage needs. Gus and Theresa are always professional and…read morecourteous when I need something or just bump into them on the grounds Really any of the office staff is very helpful and friendly. I feel the security and premises are top notch and my items are secure at all times. I would highly recommend Deer Valley II for your storage needs.

These people are amazing in how they treat the people utilizing the storage service they provide…read more I contacted Judy to discuss renting a 10'x20' storage unit which quickly turned into 2 of these units. As we were packing we discovered the amount of items we needed to store were expanding. Judy realized they didn't have a 3rd unit and called several other local storage facilities in an attempt to help me locate one. When that didn't come to fruition, Judy emptied the unit they use to store their items for the facility and rented that to me as well. The place is clean and secure. Easily accessed. If I ever need storage again, I will call Greenway Mini Storage first. And I have and will continue to recommend them to anyone who asks.

Friendly staff fair prices clean and convenient location. Quality, valu. Would recommend to anyone…read morewho needs a storage unit!

The staff has told us several times recently that the management has asked for reviews. Had they…read morenot asked I likely would not be writing this, but management wants them, so here goes. The front office staff that we have worked with is friendly. The premises are usually clean. The store facility has a very long and detailed contract and they use it to protect themselves against any of the complaints listed here. When you go in to rent the unit, the staff flies through it and if you want to spend an hour reading the legalese, I am sure they would let you. But since they have never seen more than one employee working in all of our visits and there are often two or more customers in the lobby, as a customer you find yourself just letting them speed you through signatures. Then suddenly you find yourself subject to random increases in rates, units that are not the size advertised, and random acts of "nickel and diming". (I.e if you rent on the 1st and move out on the 10th, they keep the full month rent). The staff will gladly take your questions and the management will quickly tell them what section of your rental agreement defends their actions. Oh and one of the bathrooms has seemed to be unusable for over a month. ‍

We started our adventure a few months back for an 10x8 unit for roughly $100 total a month. After a…read morecouple of months, they raised our rent for the same unit to $200, the reason given in the email notification was the first few months were priced as an introductory offering. When we singed up, nothing in the process neither in writing nor verbally was communicated with us about an "introductory offer." I called and asked to speak to a manager about this bait and switch. The agent on site said he may call me back tomorrow. After 3 days, still no call. I called back, a different agent on site said oh yeah, we are reducing your rate to $143 a month. I'm almost certain had I not called back, nothing would've changed. Buyer be ware.

I had a great experience with Virginia Smith. She was very helpful and professional and patient…read morewith me. She could train other people to work the way she does. Shout out to Virginia!!!

Upon walking in Virginia was super nice & helpful. She explained the storage & access times,…read moreoffered her assistance with anything else I may need and seemed very pleased to help. I am new to the area & would love to keep seeing her when i come to visit my unit .

I have used Dollar Self Storage for about five years, and I genuinely cannot say enough good things…read moreabout them. The staff has always treated me with kindness, dignity, and respect, and I've always felt like they actually care about their customers--not just the units they rent. Value is a top priority to me ,as it is most, and they definitely make sure your Dollar goes the mile! What has meant the most to me is how seriously they have taken the security of my belongings and my privacy. After a relationship ended, I had an ex who had previously been authorized to access my storage unit. When that situation changed and I no longer wanted him to have access, the staff took my concerns seriously and helped make sure my unit and belongingS a a were protected. I felt listened to, respected, and safe rather than being made to feel like I was causing a problem. Over five years, I've consistently had positive experiences here. Having a storage facility where you can trust the people running it makes such a difference, especially when you're storing things that are important to you. I absolutely recommend Dollar Self Storage and am very grateful for the way they have treated me over the years. Five stars! * also they consistently have new account deals like 1-2 free months - dont forget to ask! Thanks robert & staff !!!

I have used this storage company for about 5 years now. I have had an amazing customer service…read moreevery time. They have stood up to assist me.

We had a 10x20 storage unit at Deer Valley Storage. Carol was very helpful during a stressful time…read morein cur lives. Pricing was very good compared to others we looked at and the property was alway clean and well kept.

Carol and John were very friendly and helpful. The lot is convenient and competitively priced.read more

I booked an appointment for a trailer hitch install. Bought a Jeep from a local dealership and just…read moreneeded a hitch to be all that we wanted. The staff were quick to notice the dealership was wrong and the Jeep already had a hitch with wiring, behind a plastic cover which looked just like part of the bumper. I had a laugh and got away without owing them anything, not even a service fee for inconvenience or for taking their time. Staff overall were all smiles and super friendly.

I was moving from the area and rented a 4x8 trailer for my move cross-country. Roger was very…read morehelpful and accommodating as my plans weren't confirmed on the date. If you need to rent anything, please see him for your needs.