area around the place isn't good at all, workers aren't very helpful and wouldnt recommend storing…read moreany of your items here.

Management is amazing , very knowledgeable . The facilities…read moreare very clean and trailer accessible.

Make sure you watch their billing. Seems they like to bill you for their property insurance even…read morewhen you have your own. Shame on me for not looking closer at my bill, but I took my 20x20 unit full of stuff to another storage company when they would not refund my money for coverage I did not need. Yes they are on every corner so it is convenient, but when it came to getting a few extra dollars from me I felt screwed and did not even get a kiss first.

Great convenient location. The facility is very clean and well maintained and the lady who…read moreprocessed my rental was so helpful and sweet.

Would give it a 0 starts if possible. They raise the rent without notice. Paying almost $200 for a…read morechilled unit that was hotter than the outside units. When we complained the manager RICHARD could give two shits about it. Worst experience there. And there's bums roaming through the areas all the time!

From the owner: Storage Sense in Phoenix AZ offer self storage units near you to keep you organized. Whether during…read morea move or the latest organization project, our Phoenix self storage is the key. We have interior storage units and drive up self storage. Let us know what suits your self storage needs, and our storage experts will be happy to show you the solutions. Rent online today or stop by our office on North 43rd Avenue.

Updated ~ Tuesday May 27.25 Wanted to Thank "Daniel" for…read morebeing so Kind and Professional with solutions this morning!! You made our unit Tranf a breeze! Although you were working alone today, you made time to assure we were taken care of and all my concerns were addressed and I can't Thx you enough for that!! Our morning was challenging and let's just say I was feeling extremely frustrated regarding the unit Tranf misunderstanding and although I contacted the main customer svc number, not one rep was able to just advise the office didn't open till 930am and boy I had to use the restroom that was locked and no one was in the office,, ONE would think that the customer svc of PS would have this knowledge and advise BUT THEY DIDN'T.... I suppose everything happens for a reason because that's when "Daniel" contacted me and SAVED MY DAY Although we had left to go use the restroom, we were able to return and process the unit space transfer so promptly! Daniel was very professional and frankly his entire vibe was absolutely incredible and happy go luck Ready to go above and beyond I could hear his readiness to assist in his voice and when we arrive, Daniel was nothing short of the energy he expressed over the phone to take care of us Thank you "Daniel " for being our Super Hero today I hope you enjoyed those treats we brought you, YOU DESERVED THEM Thx you for turning our morning around into a positive So appreciated as you are SUCH AN ASSET TO PS!! Continue to smile and shine sincere gratitude on our end Thanks Again!!!

Beware - this company overcharges and when you call to try to get it corrected they leave you on…read morehold for over an hour and then cut you off. I will have to go in to confront them in person. if you have a unit here watch your charges as they are not honest!

We were welcomed and easily set up with our online promotion rate and the lady who helped us was…read morekind. Explained everything we had and what was expected and we appreciated that. Had the unit for a few months now and we are starting to notice that they have been adding on charges we NEVER agreed to, got noticed for, or anything. Been happening for just under 2 months now. These charges are NOT included in our plan let alone disclosed with the facility/faculty that they'd be happening. I do not appreciate this AT ALL. On top of that they just had rental increases and I get that has to happen but over a $100+ increase is INSANE.... Not happy :/

They raised my rent 3 times in a year and added $12/month for insurance even though I gave them…read moreproof I had insurance. FIND ANOTHER PLACE. STAY AWAY!

YELPING Storage Extra Space Storage…read more An updated review! This Extra Space Storage location has really nice employees and the facilities are clean and cool (thanks to AC). This review, though, is about their predatory pricing. Two years ago (July 2023), I started using Extra Space Storage (aka ESS) at the monthly price of $130 (including taxes; all prices in this review will include taxes and be rounded up to the nearest dollar). It seemed like a pretty good deal and the location wasn't too far from home. Booking the space (their website is pretty helpful as far as finding the right size), there was no indication that that price was a special promotional price or anything like that. Four months later (Nov 2023), they hiked the monthly rate to $217, which is an increase 67%. Supposedly, ESS periodically adjusts their rates to based on market values. If you were renting an apartment at $1500 on a month to month basis and had your rate bumped up by 67%, it would be $2505 a month. There'd be crowds of people with pitchforks and torches beelining to the management company's office. (Yes, during this time, apartment rental management companies colluded to artificially inflate rental rates in the valley but even they knew not to go as high as 67% increases.) In August 2024, they raised their rental rate to $294. That's an increase of 35% in eight months. But, over a single year, that's an increase 126%. Using the hypothetical $1500/month apartment for comparison, that would be a jump to $3390 in a single year. Wild, right? From August 2024 to July 2025, there was only one rate increase (unlike the first year of rental, which had two rate hikes): $294 to $340. That's an increase of about 16%, which is a far cry from the 126% jump from July 2023 to August 2024. Over two years, though, that's an increase of 162%. Now, I get that market rates fluctuate and that, in general, that consumer prices for anything and everything are largely going to increase. But, JFC. I'll be real and take accountability for my part in allowing this highway robbery to take place. As soon as that first rate hike happened (and definitely that second one), I should've bounced and found an alternative to Extra Storage Space. Even better would have been to really take some time to get rid of as much as I could. The past couple of years has definitely been a rollercoaster in my life, so I've definitely let things slide for too long. So now the goal is to get our stuff out ASAP and definitely by the end of the year. In the meantime, if anyone knows of any good deals on storage spaces, please message me or email me at jose602phx /AT/ gmail. Thanks in advance!

We've used Extra Space for over 6 yrs with no issues. My bank account that had the auto payment was…read morecompromised just before the 4th of July holiday. I spoke to extra space to advise that when I received my new card I would call in payment & update the auto draft info. Just as I promised I called them with the new card info, however they insisted on Charging a LATE FEE. I explained I didn't have a replacement card to make that payment til today. I asked if they could waive the fee and simply put they said NO with no understanding or value for a long term client. They are very unprofessional, personally don't care about real circumstances or value their long term clients. I do not recommend them at all.... ps I will be moving my items to another company.

First time renter here! NICOLE was amazing and awesome and answered every question with ease. She…read moremade the process of selecting a unit super rad. Thanks NICOLE! Yay!

Do not rent from Public Storage. I would give this place negative stats if I could. My mother…read morepassed and I moved her stuff to storage until I was able to sort through it. Unfortunately, somebody broke into her storage unit and took most of her belongings. I also stored stuff her because I was only her to take care of my mom's estate. Everything I had was also stolen. I lost so much sentimental items that can not be replaced. The storage facility didn't even notify me right away. I found out it was broke into and the door left wide open for a whole week and they never filed a police report. I was out of town when the facility notified me that the unit was broken into and they informed me they could not secure my unit. Why did I pay for this unit for 8 months to have the majority of the contents stolen!

Received a letter they're raising the rent on my storage unit. I refuse to pay any more than what I…read morealready am for an overly expensive small room (5by11) to store my stuff. Removing my items next week or week after since I already paid for through the month and going to an opposing competitor until I have to move again. Absolutely ridiculous that you get to raise the rent whenever pleased. I refuse to support. --------------- Update: 11/14/2022 Today I was going to move all of my stuff out of storage to the competitor company down the street so I could avoid paying more on the small unit I'm currently at. Thanks to Nicole I decided to stay as she worked with me and was very kind. Your girl, Nicole needs a raise ASAP. The stars went up due to Nicole - not the company overall as they'll end up raising the rent again soon and I will have to move to their competitor until my apartment completes the construction that includes storage.

What a great space to keep storage with a drive-in garage to take us right to the elevator. The…read moremanager, Donovan made the transaction seamless from giving notice at a company facility where we are moving items from to quickly getting our contract signed. Great location, close to us