This UPS location has no record of my seller's package after he handed it to them directly. How is…read morethis even possible? Genuinely, how do you lose a package going from the counter to the scanner? $150+ of my money down the drain and my product is now lost because of this failure to do a very simple job correctly. Thanks for losing my package after having it for 30 seconds.

DROP OFF: UPS Store #4740. Sat 25 Oct 2025. 1:14 PM…read more Goodyear, AZ I was first in the return line waiting for assistance to return five items. I was not in a hurry. A worker came to the counter and didn't greet me in the usual UPS style I'm used to. She said basically nothing. It seemed that she was irritated at having to leave her other work to help me, a 70+ year old man. The young woman is black with first name starting with (I think) "K". The first 3 packages were pre-labeled. She scanned them and then TOSSED THEM ON THE GROUND behind her with total disregard for what might be in the boxes. My wife said they were expensive shoes being returned. Then she scanned the next item from my phone, picked up a plastic bag, curled the open bag and tied it in a knot, bending the item's packaging before putting the return label on the wrapped plastic. The fifth item was scanned from my phone and by that time I was so angry at all of this I didn't pay attention to what she did to it. It was then I thought that perhaps she was being passive aggressive to me in that I didn't use the self-service machine. With the 5 return items, I didn't want to deal with the self-serve machine. There was no smile from her, no asking if I wanted a receipt, and no thanking me for coming in today. She just had an irritated scowl most of the time. Later I thought I should have called her on tossing the boxes on the floor, but that might not have helped. Perhaps she was having a bad day, or really doesn't like the job, or really took a quick dislike to me and acted unprofessionally. UPS had better deal with this worker quick before she sullies the reputation of this usually fine store.

I went into this facility thinking they had U-boxes but Sherry explained to me that they didn't and…read morelooked up a U-haul place that did. She was so kind, personable, patient, and informative. She went out of her way to help me knowing I wasn't going to do business with her. We need more people in this world like her!

I'm not one to spend time writing reviews, but Storagexperts, and James in particular deserve it…read moremore than most. We rented a Uhaul for an in-town move and had a last-minute pickup location change to here. James helped with our rental and went above and beyond to make everything smooth and pleasant. I'd give 10 stars if I could. The facility is impeccably maintained, and the truck was in perfect working condition. I already rented a storage unit up the road but will rent one here if I need storage in the future because this is a family owned & operated shop with year-long monthly rate guarantee with customer service that is second to none. 1,000 thank yous to James for his help. I hope to be back and will certainly point anyone who asks in their direction.

New Beginnings Moving Solutions was absolutely incredible. They moved our entire family from…read morePhoenix, Arizona to Southern Illinois, and I can honestly say this was one of the best experiences we've ever had with a company. The team -- Bruce, Naomi, Beth, Jeff, Justin, Derek, Chrissy, and everyone else involved -- were nothing short of phenomenal. From start to finish they were professional, hardworking, careful with every item, and incredibly respectful. Moving across the country can be stressful, but this team made the entire process smooth and even enjoyable. They treated our belongings like their own and treated our family like we mattered. What started as hiring a moving company turned into building real relationships with an amazing group of people. That says a lot about the kind of culture and leadership behind New Beginnings. If you are looking for a moving company you can trust -- whether it's local or across the country -- this is the team you want. We are beyond grateful for everything they did for our family. Thank you for helping us start our new beginning in Southern Illinois. -- Cory & Elisabeth Hammond

Bruce is meticulous plus has a big heart who took care of my out of state move. Bethany has good…read morebusiness follow up skills and packs the fragile items as if they were her own. Thank you for taking good care of my move.

Had a great experience with this company. We were moving from Gilbert to Avondale and needed a…read moremoving company since we'd acquired quite a stash of treasure in our 10 years living here. ADM was one of the companies that we reached out to for quotes, and I was (as silly as this might sound) impressed with the quality of their .pdfs and the professionalism of their emails and voice chats. I know that sounds stupid but I'm a sucker for well-drafted forms. Their rates were reasonable, so we scheduled the move. On the day of the move, three gentlemen rolled up and got right to work. They were really extremely pleasant, and they hustled nonstop in the humid July monsoon hell. Everything arrived in perfect condition, and it took longer than we anticipated but it turns out that we just had a lot more stuff than we'd thought. Their rates at the end were absolutely reasonable, and all-in-all we had a great experience. Keep the boss happy!

Update on last review…read more As owner mentioned in the end of her response to my review, she stated they were still sending us the refund they told us they were giving for damaging our dresser. Never received it. They never intended on doing so. Since then, I had contacted BBB and they are not even accredited, even though they claim to be.

I come here to do all my mailing, USPS, UPS, Amazon, ect. Dax the owner is the absolute best! He is…read moreso knowledgeable. I was doing something that would've taken me the entire day he asked me if he could help me and it took him 1 minute to do it and I told him what I wanted he said no problem we'll email you when it's complete and I am able to leave go and finish my morning and this is the Best decision I made when I started coming to "Mail & More" I've ALWAYS had the best experience and you will too

Katie was super knowledgeable and efficient! I will be coming back ! Thanks for the friendly serviceread more

Just wanted to say thanks to Alice. I've been at this facility since 2010. Recently I had returned…read morefrom a camping / hunting trip and left my trailer door wide open and my steps down. Alice reached out and was able to check on the trailer and then secured my steps and locked my trailer door. Lucky for me, because I was in California on a family emergency and wouldn't be back for 6 days. I'm so grateful for her assistance in this matter! Alice is always so professional and quick to help out when she can. Thanks, David

Extra space Storage has increased rates several times at this property. The keypad at the East…read moredrive in door is not working, the rear drive in door is broken and not working, The lights in my unit have not been working for 3 years, I bring a portable plug in light. The saving grace for this location is the office staff who go out of their way to be helpful but their hands are tied. Another customer told me the current owner is trying to sell and doesn't want to do the repairs (unable to verify) Very disappointing and very inconvenient for customers.

This is a convenient and professional business. They are easy to access and packages go out same…read moreday if dropped off early enough. They will help you decide the most cost effective way to ship, will weigh your package and also have packing supplies available. I highly recommend this shipping business. Located 75th Ave and Indian school in the strip mall behind the Jack n the Box.

I assisted a friend in relocating back to Huntington Beach, Ca from Phoenix, AZ. I must say, if I…read moreever had to make that move, I'd definitely go with Cross Country Movers. Their prices were the most competitive in the area for the services you receive. My friend had a lot of collectible items, valued quite high, and they were able to provide suitable soft packaging for it all, nothing was damaged in the process. These guys were on time and were able to work with our schedule for to pick everything up and deliver. Best of all, these guys were real professionals. They took every step possible to make sure all delicate items were packaged correctly, not stacked on, and secure in shipping. Careful packing is something that is hard to come by with moving companies. Highly recommend!

Never would I have expected to get service this quick and efficient off of a website in the recent…read morepast, thankfully these guys were one of the best possible choices for our move. They specialize in long distance moves and are able to carry large amounts of goods across the country without damaging a single item. The movers were very helpful and prepared to perform any task necessary to complete the job, fortunately for us we were in the right hands and these guys knew just what to do to make things go smoother.

I do not recommend this company. I moved from AZ-CT March 2025 and paid over $4,000 plus additional…read more$200 in tipping movers just for multiple items to be delivered damaged, including my $2k mattress arriving completely soaked. Movers didn't shrink wrap the mattress, didn't unscrew nightstand legs which are now broken, and the tv stand is damaged because movers asked to add items inside even though I had it empty. Their way of helping was refunding $150 to get a temporary mattress from Walmart and told me the claims department would be in touch in 3-5 business days. In the end they only compensated me $900 despite the thousands of dollars of damage. In addition to the damage, one of the movers the company set up for the CT delivery made inappropriate sexual comments to me while I was alone (I'm a young female). Do not use them!

The guys were very friendly and did a great job definitely…read morerecommended The stuff was all wrapped and they put everything wher I wanted it

RUINED Furniture and items!! I specifically acquired a secure A/C cooled storage unit to insure my…read moreitems remained in great condition. Long story short, common sprinkler malfunction ruined my furniture with water damage + mold. Not to mention Store more washes their hands of it and refers you over to a 3rd party insurance company which will provide you a payout that leaves you SOL.

I have been coming here for 5+ years. The lady in the front is extremely sweet, patient &…read moreattentive. She very helpful. Anytime I call to make a payment. It's easy. Storage is open from 8am-8pm and there's a code to get in & out.