1. Extra Space Storage

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Surprise, AZ

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Extra Space Storage

4.6 (20 reviews)
Closed • 9:30 am - 6:00 pm

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Photo of Jessica S.
434
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5 years ago

Helpful 20
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11 months ago

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Emily S.

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2 years ago

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Emily S.

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3 years ago

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Emily S.

Helpful 1
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3 years ago

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Emily S.

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3 years ago

Great customer service, quick response to questions and smooth process to get signed up.

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Emily S.

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Photo of Vince D.
81
16
20

4 years ago

The facility is very nice and clean, Caitrin was an excellent help we were able to get my unit handled right away!

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Emily S.

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4 years ago

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4 years ago

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Emily S.

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3 years ago

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Emily S.

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4 years ago

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Photo of Cindy H.
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10

4 years ago

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Emily S.

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5 years ago

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Emily S.

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11
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4 years ago

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Emily S.

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4 years ago

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4 years ago

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4 years ago

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9

5 years ago

Amazing! Very clean place. Also very helpful staff. Tony was so nice and helped us out! This building is great.

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Emily S.

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5 years ago

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Emily S.

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5 years ago

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Emily S.

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Review Highlights - Extra Space Storage

“Originally we set it up online, but after arriving in person we were able to work with Tony to get a preferred space.”

Mentioned in 9 reviews

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Two Men and a Truck Phoenix North

Two Men and a Truck Phoenix North

(31 reviews)

I'm actually very surprised about the bad reviews below. They were absolutely amazing. From April…read moreat the front desk and Jared and Matthew (the movers), everybody was absolutely amazing. The price was even lower than I expected. All around, great job guys!! Thanks!!

Thieves, Crooks, Shameless Horrible People…read more Under no circumstances should anyone EVER use this company. I trusted Steve McC. and his partner in crime, Rob, to get my things safely to Colorado. When they moved my stuff from Scottsdale to Colorado in August, it took them more than 24 hours and I paid for my own truck-not shared. All art was wrapped in paper when it was put in the truck, particularly three works by Thomas McKnight. Only one made it to my new home and it was unwrapped. Apparently, during the 24 hour "layover", Steve McC and Rob went through all of my things and took anything they perceived was of value, including jewelry, kitchen items, and even a special wooden box that I filled with fossils to give my 10 year old grandson for his birthday and a gorgeous set of wind chimes The McKnight art work was unwrapped. In fact, many of the items that did get back to me showed signs of being unwrapped and then taped up. During the time frame between Scottsdale and Colorado, they went through EVERYYHING and took whatever was of value. There is no way to get these things back, but it is obvious that they are a criminal enterprise and they probably would do the same thing to you as well if you use them for your move. DO NOT!

Two Men and a Truck West Phoenix

Two Men and a Truck West Phoenix

(28 reviews)

If you have a SMALL MOVE they are probably ok. I had a 2000 sq ft home with lots of furniture…read moremissing and not much in the way of packrat in the home. They have one size truck, and it did not fit. When I complained about the extra trip (I was paying hourly) the female manager was very cool and really didn't care about my complaint. She gave me 30 minutes off for my trouble....oh joy...$50, I can now retire. The problem is this. Don't sell me too low and say that this move will take 4-6 hours when it will and did take 9 hours. Also I'm not a master of truck logic. If this is going to be tight to fit in your truck, tell me! The reason this company does not?? They want to get you committed and then the movers take as long as they like to get you from point A to B, all at $105 per hour. Tick tock. Chaching. The guys that moved me were nice, but there's no way I'm using this company again. Bait and switch. Sell me on $700 and bill me for $1000 at the end because I have no choice.

This company has no morals and no integrity. I was hit by one of their moving trucks. The driver…read morepulled over admitted fault gave me all his insurance and registration information and instructed me to call his manager and it would be taken care of. When it came time for me to get my truck fixed I got the runaround, nobody returned my phone calls and when I finally called corporate and got someone talk to me they lied and said the driver was not admitting fault. Don't ever use this company.

Sunset Movers

Sunset Movers

(8 reviews)

The crew was friendly , fast, and efficient and the price was good ! They made moving so easy…read more Great people !

Very Disappointing Experience…read more This was my first time hiring professional movers, and unfortunately, it was an extremely disappointing experience. We were originally quoted 4-6 hours, but the move ended up taking approximately 11 hours. During those 11 hours, numerous items and parts of my home were damaged, including: * A buffet table was broken. * A Sonos speaker was damaged. * Brand-new hardwood floors were scratched. * A box of dishes was dropped and broken. * Paintings were damaged. * One of the movers used approximately three rolls of my personal packing tape. * One mover took approximately 15 drinks from my refrigerator. * One of the movers arrived late and, during the move, actually fell asleep in his truck for a period of time. The most frustrating part is what happened afterward. The owner required me to pay the full amount and told me that he would handle the damages through the company's insurance and/or figure out a resolution. He then told me he was out of state and would get back to me. Since then, he has stopped responding to my messages. I want to make it clear that the two movers themselves have actually been very nice, genuine, and honest throughout this process. They acknowledged what happened and admitted responsibility for the damages. My issue is specifically with the owner's handling of the situation and the complete lack of communication after receiving full payment. I gave this company the opportunity to make things right and handle the damages professionally. Instead, I am now left with damaged property, damaged floors, and no response from the person who told me he would take care of the situation. At this point, I will be reaching out to 3TV/Arizona's Family On Your Side, filing a formal complaint with the Arizona Attorney General's Office, and seeking legal counsel regarding the damages and the company's handling of this matter. I would strongly encourage anyone considering this company to do your research and understand how they handle damage claims before hiring them. I expected a professional moving company to take responsibility when things went wrong. Unfortunately, that has not been my experience.

Extra Space Storage - selfstorage - Updated November 2026

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