Service was excellent, timely, staff was efficient, it was comforting to watch our documents being…read moreshredded in front of us.

Prompt service reply. On time, good communication, and professional. Good value and cost effective.read more

The lady that answered the phone was courteous and informative. I told her what I needed and she…read moresaid that it probably would not work out well for me, as they do not allow clients to meet the mobile shredding truck and they do not allow clients to watch the shredding process (due to privacy stuff). I get that. I was just used to how a different company operates. She did say I probably would not want to drive out so far to drop off my shredding either. It's not that she didn't want my business, but figured I probably wouldn't want to drive so far for shredding especially if there are closer companies. So even though I was not able to give A-1 business, I appreciated the woman who answered being honest, BUT professional and courteous to me.

Do not recommend this company for any residential type shredding. Was quoted an email $150 for up…read moreto 20 boxes and I read that as it would be prorated if I had less. Was very disappointed I only had six boxes and was charged $150 ..might as well have "shred" my money!! I felt like I was ripped off...

I had been with the same mobile shredding company for more than a decade, which I normally call…read moreevery 9-15 months. When I called this week, I found out they sold their business a year ago and was bummed. I typically have about two to three 13-gal bags filled. This time it was 2.5 bags. The quote I got from Assured (the company that bought Cutters) gave me a quote of about $130. That's nuts. Reggie from Cutters used to charge me close to $40 or so. I would meet the truck wherever near me on one of their routes. No big deal. And I would see my stuff being shredded. This worked well for over a decade. Assured said they would be happy to help me (at 2-3x the cost). Called some other places and would've went with another company that was willing to work with me, but on the day I wanted shredding and called that company to see if they could fit me in on their route, I didn't get a call back in a timely manner, not until the end of the work day and by that time, I found THIS company, PREMIER, who was willing to work with me. Premier does not have a mobile service that I'm aware of and they are located near the 143 & University, which isn't too far from the engineering place I retired from awhile back. I spoke with Sophia (I think that's her name) and she was very friendly, polite, professional. She gave me instructions that were simple to follow. I drove through the gate and pulled up in the area for Personal Drop off. David (the lead guy) and Mark met me, helped me carry my stuff into the warehouse where they do the shredding. They allowed me to watch the shredding take place, told me how much it would cost me, and asked how I wanted to pay. I paid by my Apple wallet. Shredding happened quickly. David explained to me how the shredding machine works. It was all good and very quick. Yes, I had to drive from Gilbert to Tempe, but it was mostly freeway, so less than 20 min. The price turned out to be better than I expected. I will be back.

Used them for years. Veteran business. Great Will continue…read moreto use them even though I live far away

Customer service was awesome!! The ladies there went above…read moreand beyond for me. Forever grateful! Will use services in the future! Thanks again ladies!

The owner was awesome as usual. Had an Amazon return. Seller only provided 1 label for 2 boxes so…read moreit showed it was never delivered to me. They only provided 1 returning label, so we took everything out of 2 boxes and double bagged it in a 2 double bagged trash bags, so we could use 1 label. Probably the reason it never showed it was shipped to me in the fort place. Luckily for them I am honest. I appreciate her taking the time to think outside the Office Toolbox. Ha ha pun intended. Theybare always so sweet here. From shipping, returns, finger printing, to passports-They will take great care of you here.

Get your boxes of shred safely shredded before your eyes at a very fair price quickly…read more I have dropped off mine for a couple of years. They are friendly, efficient and fast.

Recycling was easy. I purchased bags and was amazed at how much they held. I felt confident that my…read moreinformation was safely shredded. Nice people.

I'd still give Reggie and Lisa a 5 star, even though I did not know they sold their company I…read morebelieve a year ago. Unfortunately the new company isn't anything like the company Reggie and Lisa built. It seemed like price gouging and the Assured person that answered the phone seemed a little snarky to me. I will miss Reggie's very engaging personality. On the rare occasion for over a decade I would interact with Lisa. She was very nice, as well. I've dropped off stuff at their home, which is also their place of business, but I usually met one of their trucks either with their sons or other guys that were a part of their company. I've always had a terrific experience with Cutters. I bless you both in your next season of life and your family. Thank you for over a decade of providing my family and I with great shredding. Blessings to you all and I will miss you.

They were very prompt in the response and did a very quick job. Highly recommended!…read moreThey were even able to come and pick up on the same day. The response time and professionalism was wonderful.

If I could give 20 stars I would Charity is a superstar!! always going the extra mile to help out I…read moreappreciate it so much

This lady's that work there are very kind helpful and professional ! I recommend that you do rent…read morethere I ve had my stuff stored there for a while cause can't take all to my place and the inside units are well ventilated staff there are very helpful and understanding. I am happy with their customer service.