Mail & Parcel

The staff is friendly and helpful. We've been customers for over 20 years. The owners have…read morechanged and each had made improvements to service. Originally, we wanted a stable post office box and it was a perfect way to have that service. It was a great service option for the value. They work hard to help each customer.

Sent 2 packages with them. 1 took 5 days (April 27-May 2,2026). The other was supposed to be…read moreshipped along with it. Was never sent to Fedex. And was charged for the shipment.

The UPS Store

Be careful. They overcharge for regular postage. The store is messy and they argue with customersread more

Over-priced. Fax here is $2.99/page. UPS Store down Hayden Road it's $1.80/page. Clerk quoted…read moreover $30.00 to send a box. Same box at the other UPS Store was $13.89. Drive the extra 2 miles to go to another UPS Store. Don't support these over-priced services.

The UPS Store

I normally come to this location to drop off Amazon returns, which I truly appreciate that they are…read morean Amazon partner. The staff who works at the counter are always friendly and efficient, especially when I have to look up my Amazon return code. When having to send a package via upstairs they are also friendly and efficient. The location is easy to get in and out of.

Now I've had to report the harassing messages I'm receiving after providing a truthful experience…read more Scroll to the one star reviews as it appears they are being hidden. And note that some reviewers only have one or two total Yelp reviews.

The UPS Store

(2 reviews)

Came here after having a HORRIBLE experience at the scottsdale and Shea UPS store. Douglas helped…read moreme out - he was patient, friendly, and great! 10/10 experience!

Whenever in a pinch I know that I can count on this store to help me with printing something,…read morefaxing, scanning, mailing, notarizing whatever they are always friendly and super helpful!

US Post Office

2.3

(70 reviews)

This is my favorite US Post Office location in Scottsdale. After too many instances of standing in…read moreline for 30+ minutes at the Scottsdale Airpark location, I have decided to make this my Post Office of choice, even though it's further from my house. The staff at this Post Office are friendly, efficient, and knowledgeable. The line, which is typically short at this location, moves quickly. There is plenty of parking. There is also a machine that you can use after hours to buy stamps, weigh packages, etc.

I popped in again to mail a few books out again had wonderful customer service by Erik who went…read moreabove and beyond to make things easy. I showed up around 11:30 on a Saturday and there was only one person online so I was in and out in just a few minutes. I super appreciate the media discount for shipping books!

PostalMax

(196 reviews)

Being new to eBay's newest updated rules and shipping specs I came here, by recommendation, to send…read moreout 2 packages with prepaid eBay USPS labels. I met Mike and he was awesome, friendly and explained exactly what I needed to know about UPS and USPS shipping for eBay. The store is very organized and they have SO many items and services. They are in a very convenient and perfect location in the shopping center by Target on Frank Lloyd Wright East of 101. Along with great customer service Mike also was a pleasure to speak with, with wonderful stories explaining many of the items he has on display in the store. Thanks Mike, I'll be back many more times!!!

this location closes at 6 PM, I arrived at 5:55 after working all day. And everybody knows it's…read morehard to find a post office that's open after hours. The gentleman that was inside was too concerned with closing then to help me all I need was a label printed, and my box taped up. Really sad and I'm sitting in my car now and there's still two minutes left before it hit 6 o'clock. Where has Customer Service gone? I forgot to mention my box was and 20 pounds and he didn't even bother to come open the door. And unfortunately, this is the closest location for me to utilize so I have to come back here and deal with this

The UPS Store

3.1

(31 reviews)

Came here for physical finger printing with ink! $35, no appointments, come before 4pm. Make sure…read moreyou only fill out appropriate acronyms on finger print card, see photo. They do not offer passport photos.

Came to this location to ship something back to Amazon. I was waited on right away and received…read moreamazing customer service with a large smile! Very reliable and prompt service are keys for me and always draw 5 stars from me. I recommend this location for your shipping/packaging needs!

The UPS Store

4.1

(37 reviews)

I went to this UPS Store today, based on their positive Yelp reviews. After going to some other…read morenearby UPS stores and having less than stellar service, I wanted to find a really good UPS Store that I could use consistently. I had to send a lot of work equipment back to a prior employer today and it needed to be packed very well for travel. The employees at this UPS Store were amazing! They worked together as a team to organize and pack all my fragile items for shipping. They explained the costs and benefits of insurance and answered my many questions. Run, don't walk to this UPS Store! Their service is top notch and they made me feel like a valued customer. They offer many services, including: printing, faxing, fingerprint services, and mailboxes for rent.

The staff was friendly and processed my drop off quickly…read more The parking lot is a busy one and appreciated that they have UPS 15 min parking spots available right by the door.

The UPS Store

3.1

(56 reviews)

Do not use this location! They state they are "just a franchise". I dropped off a package on…read moreApril 3 and have a receipt with the tracking number. UPS has no record of the package. Did someone at the store steal my package? The store employees are no help! I called 48 hours ago and left a brief message asking for a returned call. Crickets .... If you use this store for UPS, you do so at your peril. Next time I need UPS, I'll drive to Fountain Hills, or go to Fed Ex.

Great service. Scott provided the most efficient and fast service I've had anywhere for a long…read moretime. Friendly and efficient, can't beat that.

STORAGExperts at Shea

(11 reviews)

I went into this facility thinking they had U-boxes but Sherry explained to me that they didn't and…read morelooked up a U-haul place that did. She was so kind, personable, patient, and informative. She went out of her way to help me knowing I wasn't going to do business with her. We need more people in this world like her!

I'm not one to spend time writing reviews, but Storagexperts, and James in particular deserve it…read moremore than most. We rented a Uhaul for an in-town move and had a last-minute pickup location change to here. James helped with our rental and went above and beyond to make everything smooth and pleasant. I'd give 10 stars if I could. The facility is impeccably maintained, and the truck was in perfect working condition. I already rented a storage unit up the road but will rent one here if I need storage in the future because this is a family owned & operated shop with year-long monthly rate guarantee with customer service that is second to none. 1,000 thank yous to James for his help. I hope to be back and will certainly point anyone who asks in their direction.

Mail Call

(21 reviews)

Had an inexpensive gift to send. I didn't want to spend multiples of the cost of the gift in…read moremailing charges, so I brought the gift and asked how much it would be. They proceeded to start wrapping & packing it. I stopped them to remind them that I just wanted to know the cost first. The dude worked as hard as he could to do anything to NOT give me the price. Finally I just demanded that he hand me back my item, and I left. The entire time I felt like he wanted the deal before giving me a price--otherwise setting me up for a gouge. If you've had good experiences here--good on you. Mine was bad.

Great service! Staff goes above and beyond to help you with your printing, mailing, and packing…read moreneeds. They open early which is a plus. Support local businesses :)

International Minute Press

(27 reviews)

I have done marketing work and print production work since the 1990's. Times have changed, and so…read more(lately) much of my "art" is only published online-digitally these days. I needed a physical hardcopy handout for a rush campaign and I didn't know where to go. I lost all my old printer contacts and had to start all over again to find a printer. International Minute Press knocked it out of the park. THANK YOU SARAH. Due to my prior experience, I know that a perfect final product is not always easy. My job was a "rush" job and so I didn't have time to review a proof. The final product was absolutely PERFECT. It surpassed my expectations. The price was beyond fair. I had bleed edges on gloss paper and they had the project completed several hours prior to the narrow deadline. Really good people run this shop. All these five star reviews are totally legit.

I LOVE working with Sarah and Darla. They handle all my printing for Detour Company Theatre and…read morePostersMostly&Framing!!! And I am ALWAYS pleased with the job. Their prices are very reasonable and always seen to have the jobs finished fast and beautifully done! Thanks Ladies

AZ Notary Services

4.8

(45 reviews)

Fast, attentive and trustworthy. Great work from start to finish. Responded and came out the…read moresame day.

This was the most unprofessional notary experience in my 50 years as a small business owner…read more Kim Horton copped an attitude part way through the process of notarizing trust documents and stormed out of our house leaving us hanging with several docs unnotarized. She was extremely rude.

Cactus Window Tinting

4.9

(326 reviews)

We had a great experience with Cactus Window Tinting. Rick was amazing! He took the time to walk us…read morethrough the different tint options and helped us choose the right one for our needs. The installation turned out perfect. I love it so much, and our car looks incredible now. You can tell they really care about doing quality work and making sure their customers are happy with the results. I'd definitely recommend going to see Rick and his team!

They were super quick and very diligent!!! They communicated with us very clearly and did an…read moreamazing job

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6 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Devin F.

0

1

0

12 years ago

My wife and I needed to send off a package at this place but just before doing so wanted to grab breakfast next door at Butters. As we stepped out of the car an old woman claiming to be the manager ran out publicly disparaging us, ranting that we could not park in there spaces. Poor customer service. Its hilarious that they pay someone like her to do this. She literally stands guard outside scaring customers away by forcing them to leave to free there limited parking spaces. If you can't compete with a breakfast joint then maybe its time to relocate. I will personally go out of my way to let everyone I know about the worst mailing center in AZ. read more

Jenn J.

0

7

0

7 years ago

I've been coming here for years and Jay is amazing! Service is always fast and friendly and I feel like they are helpful and try to get you the best deal possible (which is rare when it comes to shipping!) I've never had an issue. Thanks guys! You're the best! read more

Luciano S.

0

1

0

2 years ago

Beautiful and clean store! friendly staff with efficient services! Would recommend over UPS/FedEx/USPS, for notary, shipping, packing and more! thanks to the mail and parcel team! read more

Gary G.

2

3

0

5 years ago

Love this place. They always provide first class service and are extremely knowledgeable. Way way way better than the post office.

Mary C.

115

3

0

1 year ago

Friendly, quick and can ship from all carriers- FedEx UPS Post Office and DHL. Plus 3 dedicated parking spots out front.

John S.

0

1

7

11 years ago

They do everything. I will never go anywhere else again.

Mail & Parcel - shipping_centers - Updated July 2026

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The staff is friendly and helpful. We've been customers for over 20 years. The owners have…read morechanged and each had made improvements to service. Originally, we wanted a stable post office box and it was a perfect way to have that service. It was a great service option for the value. They work hard to help each customer.

Sent 2 packages with them. 1 took 5 days (April 27-May 2,2026). The other was supposed to be…read moreshipped along with it. Was never sent to Fedex. And was charged for the shipment.

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Some of the nicest workers ever work here. They are always extremely kind and helpful. Would highly…read morerecommend to anybody.

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Ship-Rite

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(17 reviews)

I had a large item I needed to send out to a friend. It was kind of a weird shaped larger item that…read moreI also needed a box for. Alex, the cashier, assisted me in identifying the most appropriate sized box available and cutting it down to the size of the item so that I didn't need to fill it with more packing material than necessary. He was quick about everything. The facility was clean (though he was not wearing a mask FYI) and well organized. Will consider Ship-Rite as a shipping method from now on!

Have had this mailbox going on 3 years, figured I'd write a review as it's a very convenient place…read moreto have a mailbox, when you live in an apartment or have to worry about porch pirates stealing your package. The guy who is behind the counter takes a picture of your package and texts each mailbox user individually which is very very helpful. Also their prices on odds and ends are very reasonable. I won't be leaving anytime soon and will stay with them for ye to come .

The Mail Room

4.4

(23 reviews)

I don't know if the owner thinks of this as a business or a hobby because they close at the…read morestrangest times. I went today and there was a post note on the door, closed early for Valentine's Day. Valentine's Day?! They are only open until 3 o'clock on Saturday anyway, but they were closed when I went there at 2 o'clock. I was curious about the other reviews. I looked at the negative ones and they all have the same theme that I have encountered. " the customer is always wrong." As a box renter l find this irritating.

I had THE WORST CUSTOMER SERVICE experience here while trying to have a notary bond signed for my…read morecommission renewal. From the moment I walked in, the woman at the counter was visibly annoyed and treated me like an inconvenience. Despite being polite, I was met with immediate hostility. She refused to notarize my document because my ID includes my middle name while the bond only had my first and last. As a notary myself, I knew this was incorrect, but she refused to listen. I confirmed this later with the Secretary of State, who explicitly stated she was wrong. When I called back to give them a chance to fix the mistake, she told me she was "too busy" for me to return, even though they were open for another hour. Her incompetence and rude attitude caused me to miss a critical filing deadline before the holiday break. I will never use this business again and will be filing a formal complaint with the Secretary of State's office regarding her conduct and lack of required knowledge. Avoid this place at all costs.

Mail Call

(21 reviews)

Had an inexpensive gift to send. I didn't want to spend multiples of the cost of the gift in…read moremailing charges, so I brought the gift and asked how much it would be. They proceeded to start wrapping & packing it. I stopped them to remind them that I just wanted to know the cost first. The dude worked as hard as he could to do anything to NOT give me the price. Finally I just demanded that he hand me back my item, and I left. The entire time I felt like he wanted the deal before giving me a price--otherwise setting me up for a gouge. If you've had good experiences here--good on you. Mine was bad.

Great service! Staff goes above and beyond to help you with your printing, mailing, and packing…read moreneeds. They open early which is a plus. Support local businesses :)

Pony Express

3.5

(25 reviews)

Do NOT waste your time driving to this Fed Ex!! They are never open when I've driven there and…read morerandomly are closed even though online it says they are. So annoying. This is the 3rd time this has happened.

Came to this store to drop off a pre-paid Fed Ex package. Being an avid Yelper, I am used to doing…read morereviews for most establishments I visit. I snapped a few photos while waiting in line and the person behind the desk was not happy. What was to be a regular in-and-out visit, turned into a prolonged conversation about Yelp as the proprietor was not happy about me doing review of his place or snapping pictures of him. The store is a simple old-fashioned office center. A bit disorganized but nothing out of the ordinary. Fax, mail, supplies etc. Not bad at all. But then not special either. To be transparent I didn't ask for permission to take a picture of him and he is right to request me to delete it. However after deleting photos and showing him my phone as he insisted, this person would not ship my package until I deleted photos from the deleted folder and showed him my phone for verification. I obliged as I believe he had a point. The part I disagree is insisting that I also delete pictures of the messy store he didn't like. I obliged again while negotiating which angle should we keep. 500+ reviews on Yelp and this is the first experience like this. Perhaps the next Yelper will not be as accommodating as me.

Valley Express Shipping

(6 reviews)

What a cute shipping store! I loved their little shop inside. You can find some very unique items…read more I came here to get my fingerprints done for a job and ended up leaving with a really nice smelling car air freshener. My fingerprints were very quick and easy. The owner is extremely friendly. I love what they did with their store to make it more exciting and fun. I will definitely be coming back here!

Great personalized service by the owner will be my new spot for all shipping needs…read more Quick service Great prices

PostalMax