I came to purchase two external hard drives and it would have been $200, so that's the amount of…read morethe lost sales. I went to the back of the store where the customer is supposed to pick up a paper slip for the hard drive desired but alas, no paper slips in the one I wanted. So I go to the check-out and wait for the clerk to check out the two people in front of me and then I say that I want these two hard drives. Naturally, she knows nothing so she shouts out into the store, "Hey, Joe." Joe doesn't respond. The clerk tells me he's with another customer. So I wait. She checks out the guy behind me and he also cannot find what he needs. After five minutes, I lose patience and leave. It's frustrating because I know they have what I want; I just cannot get to it without a long wait. My suggestions: 1) maintain a sufficient supply of paper slips with the hard drives. 2) hire enough staff to handle customers. I will go elsewhere to buy the hard drives.

I want to recognize and thank Bruce for helping me find pictures of my late husband to enlarge for…read morehis celebration of life. He was sooo very kind and courteous, and helped me get through a moment as I was looking at the pictures. What a wonderful young man!! Excellent customer service as well!! Thank you Bruce!!!!!!

I began to build my retirement home in Arizona in September 2020 (yes, right in the middle of…read moreCOVID). On a trip out here, from the East Coast, I went furniture shopping in December 2020, as I was not going to pay to move my existing furniture and I wanted a different "vibe" anyway. Salt Creek Furniture in Glendale was my first stop and after visiting many other stores, I returned and furnished my ENTIRE house with Salt Creek. I agree with some of the other comments, that communication may not have been the best, however, I expected delays due to everything being shut down or delayed in 2020-2021. When the furniture arrived, it was beautiful and very well made. The delivery and set up was excellent. Fast forward to September 2024 and I had my primary bedroom painted. The painters cracked the storage footboard of my bed while moving it. I contacted customer service (Michael and Aaron) and ordered a replacement footboard. It took two weeks to come in and was delivered and installed as promised. Once again, the two delivery and installation guys were very polite, neat, and professional. If you are looking for quality furniture, I highly recommend Salt Creek Furniture. You just need to be patient with delivery, as quality takes time.

Well, I should've looked at all the reviews before I made my purchase. Like many others have said,…read morethe sales people are generally very nice and really try to help you with your purchase. But, here I am, almost a month later , and I've had to make the phone calls. No one has reached out to as to why my order is taking so long. All I do is get excuses that "the manufacture hasn't called me back." Well, that's not my problem. They need to start reaching out to their customers and giving a heads up, or apologizing for things taking so long. I'm a reasonable person and understand the delays with manufacturing. I shouldn't have to be the one to reach out and wonder where my product is that I've already paid for. New York City

The employees at this store are great!They are friendly, helpful and knowledgeable. Thank you for…read moreall of your assistance. They also have a large selection of office chairs that you can actually sit on and try. I did a few times and finally bought a chair that they assembled for me in a few hours. This is my go to store for all office supplies and more.

As an educator in town, I frequent stores for school supplies. This Office Max along with a nearby…read moreStaples that has since closed are the two stores I frequented the most over the years. Now, if I am heading to a store for supplies, this is the one I'd go to (as I did yesterday). The staff are always helpful, the supplies are always in stock, and they often have special deals or clearance offers. Sometimes the prices are more expensive for store items compared to other places though. The store offers professional printing including advice on design, materials, and techniques to ensure vibrant, high-quality prints with sharp details. There is also self-service printing which offers a quick option for making copies, sending faxes, and scanning documents. I have used the self-service kiosks on multiple occasions over the years. There are also packing services and FedEx and USPS shipping services offered. Other services include shredding services, tech services, ink and toner recycling (for a credit!), and applying for TSA PreCheck. This store offers free store pick-up (ready in 15 minutes) and free same-day print services printed (if ordered by 2 PM). The store hours are weekdays from 9 AM to 8 PM and Saturday and Sunday from 10 AM to 6 PM. To make the most out of Office Max (and Office Depot) shopping, you should sign up for their reward program, which you can find more details at https://www.officedepot.com/l/rewards. By signing up for the free program, you will earn 2% back in rewards, earn $2 back in rewards for reviews, earn rewards on print and copy, earn rewards for ink/toner recycling, and if you spend $500, you would become VIP and get 5% back plus free delivery. There are also weekly deals announced every Monday. Rewards members can even earn 100% back in bonus rewards on Duracell Coppertop batteries! I certainly recommend this store for those who need to get something printed or purchase some store supplies.

Outstanding customer service from Mike. Extremely knowledgeable and zero pressure. I spent over an…read morehour there sitting in office chairs (mostly the X-chair) just to make sure I was making the right choice. Mike was patient and didn't make me feel like I had to rush into the very expensive decision. I ended up buying a chair, they assembled it, and it was ready for pick up the next day. I guess it could have been ready same day, but I literally sat in that store right up to closing time. It does seem to be an expensive store overall and their restocking fee is steep (at least the one for chairs that was relevant to me). But - the in-store experience is so thorough. If you are in the market for an X-chair or something even more higher end, it's worth a stop at this store. If anything, you leave more knowledgeable than when you came in. Side note - I picked up the chair at a different location and that guy was also incredibly helpful and friendly.

Francisco is great to work with here. He is really well versed and knowledgeable about the…read moreproducts. He has helped to guide me to the best pillows and chair for me. He was also very patient while showing me different color/material chair options to compare. Lots of comfy chairs to try out if waiting.

I found Jerry's Office Furniture because I was looking for someone to fix my office chair cylinder…read more It was very difficult to find a company that fixes chairs that doesn't just re-upholster them in Phoenix. I was extremely grateful to finally find a company that actually repairs desk chairs. They were very quick and courteous while fixing my chair. While I waited, I looked at other furniture they had for sale and actually ended up buying another office chair. The man who helped repair my chair threw the repair in for free because I bought a new office chair which was very nice of him. I would highly recommend Jerry's Office Furniture for anyone looking to buy office furniture or looking to have their office furniture repaired.

Jerry's is awesome! I used them to outfit some construction job trailers for nearly 1/3rd of the…read moreprice of new furniture. They have a great selection and actually have some really nice stuff. Highly recommend!

If you visit Sonora Village, you find Staples as one of the businesses. I looked at one place for…read morepost it notes but didn't see them. Luckily Staples was nearby and I found them there. Very organized and well marked aisles. I looked at a few other items before leaving. Parking outside and WiFi in the store.

I do almost all of my business-related shopping and basic printing at this store…read more I've gotten to know the staff and they know me and I really appreciate coming in here. They do a decent job of printing things and they're usually well stocked with exactly what I need. They're always welcoming and friendly when you come in the front door and thank you for visiting. Eric in the print shop is always extremely helpful.

Went in to find a product that was discontinued. Cory listened to what I needed. Knowledgeable and…read morevery helpful. Great customer service! Keep this guy around.

What awesome customer service!! The store manager Cory went above and beyond to help us with our…read moreorder!! He was was amazing!!! A++

The general manager there Jon Celery is rude to woman. Very unprofessional…read more I also called to ask his name and got hung up on 3 times.

Had an order that I needed same day and was after their 2pm deadline. The amazing people in…read moreprinting went above and beyond to get my poster done in 2 hours and in time for our presentation. Thank you so much!!!

The customer service at this company is horrible. They refuse to provide a time range in which…read morethey will be able to do the service call, and they call minutes before they can be at the appointment. If you are unable to be present they move on to their next service call and make it very difficult to reschedule. I demanded their service tech provide me with a specific time range and he adamantly refused. He was very rude and belittling regarding how the way he was operating is the way the service industry works. As soon as I let him know I was going to reach out to another company he said "FINE" and hung up on me. Do not use this company!

From the owner: If you're looking for a reliable printer repair company that's affordable, as well as committed to…read moreproviding unbeatable customer service, Phoenix Printer Repair in Scottsdale, AZ, is the company for you. Serving the entire city of Phoenix and its surrounding areas, the factory-trained technicians from Phoenix Printer Repair provide high-quality printer and copier repairs designed to be fast and thorough, so you can be up and running again in no time. Phoenix Printer Repair knows that everyone has different needs, which is why their highly-skilled technicians are trained to service every make and model of printer and copier on the market today. Whether you've got a high-powered laser copier, or a broken printer that's several years old, their professionals will show up on time, equipped with all the tools necessary to fix it in a timely fashion. Phoenix Printer Repair will have your system back up and running without you having to go through all the trouble of contacting the manufacturer. In addition to their printer and copier repair services, Phoenix Printer Repair also specializes in used copy machine sales. Each of their used machines includes a 120-day warranty, as well as a 2-year major malfunction warranty.

We rented a PO Box, and we got what we wanted. Quality is good, and key fits the lock! Rates are…read morerates, so it kind of just is what it is. Not terrible, but not cheap. We don't live in Phoenix anymore, but still drive up to our PO Box. I like the staff at this location and would recommend this Post Office

Got accused of stealing a mailing envelope that I purchased at the self help kiosk. The employee…read morewasn't trained enough to know that there is an option of purchasing merchandise at the kiosk, not just printing out labels. Can't help but feel like I was easily accused since I am dark skin. Showed the fair skin employee my receipt and was able to leave. Was able to still ship out my package. But looks like the employees need to be more educated.