I was a decision maker for this type of product/service for many years. It can get pretty slimy,…read moreespecially at the end of a lease if you don't renew. I know the owners of this company and j can tell you they are straight forward, hard working and ethical. Don't always go with the low number because in the end it usually isn't. These people will do what they say.

Excellent service. Gentleman was helpful ans got best price. Thanks. Highlyappreciated.read more

El Mirage, AZ Location -…read more Absolutely terrible experience. Dishonest practices, poor-quality parts (even at the highest price point I was offered), and a complete lack of accountability. I regret ever stepping foot in this store. I originally brought my daughter's phone in for a screen replacement and was quoted $250, which seemed high compared to going directly to Apple. I was going to leave since it was high so the "manager" offered to do it for $180 and said it would take 15 minutes. I agreed to do it. We returned after 30 minutes, waited another half hour, only to be told they didn't actually have the correct screen in stock. The phone was returned with the screen in even worse condition as he had taken it apart, and we were told to come back another day. Had I known the part wasn't available, I never would've allowed them to touch the phone, especially considering it's a 40-minute round trip from my home. On the second visit, Rovshan Karimli told us the price was now $189 and mentioned two screen options--one that could have discoloration. (On the first visit, I was only given one option.) He refused to honor the $180 quote. At that point, I just wanted the repair completed, so I paid. But once we got home, my daughter noticed the screen had a strange green and gritty appearance in the dark. I called and was told to bring it back--and was even accused of causing water damage! That accusation was completely baseless. The screen looked like that from the moment it was replaced, and she had been extremely careful with the phone. Who accuses a customer of water damage the moment they raise a concern? Third visit: They said they needed two hours to inspect the phone. I asked for a call when it was ready--no one ever called. I had to call myself, only to be told "nothing was wrong," even though they clearly hadn't tested the phone under the low-light conditions I had specifically mentioned. Rovshan said he'd order another screen just in case and asked me to return again and that he would call when it was in the store. Fourth visit: I called ahead to confirm the screen had arrived because I did NOT get a call! He acted like he didnt even know the situation when I called also. When I got there I showed a video of the issue. At this point, Rovshan abruptly changed his story and said the green discoloration was just how their aftermarket screens look, and that nothing could be done. This directly contradicted what he told me the last time. No replacement. No refund. No accountability. I asked for the owner's contact information, and instead of giving it to me so I could follow up, Rovshan called someone in front of me--mocking me the entire time. I have no idea if it was even the actual owner. All I wanted was a number. At this point, I feel completely taken advantage of. The lies, the backtracking, and the inconsistent pricing and screen options made the whole experience feel like a scam. They even tried to upsell me another $100 for a screen "comparable to Apple's," claiming Apple would charge $500--which is completely untrue. So now I'm out $207, stuck with a poor-quality screen, and was treated with total disrespect throughout the process. Avoid this store at all costs. They are unprofessional, dishonest, and completely untrustworthy.

Juan is a very nice and honest man. He fixed a Kenwood receiver I bought second hand. I was able…read moreto play my music with a warranty on his work. I'm bringing an old console record player for him to fix. Support local businesses like this.

I was ready to give a five star review. I took a vcr/dvd combo and a small tv with a built in vcr…read morehere to be fixed. The vcr would not work in either. It was $30 for each just to have him look at them. A couple days later he called to say it would be $65 for the vcr and $75 for the tv combo to be fixed. Unfortunately the $30 for each up front, did not go towards the repair. Yet I decided the price was fair. He quickly had them ready to go. Once home I was happy with the repairs and the cost was ok, since vcr's are hard to come by these days. He had said there was a 45 day warranty for the repairs. So at this time, I was ready to make a 5 star review. But first I wanted to use them both at home. The tv vcr worked great. The other one, the vcr/DVD combo, I played one vhs tape and then reround it. When I hit eject, the tape case came out with the film still inside, stuck on something inside. The next day I called and got voicemail, I left a detailed voicemail and asked him to call me back. This was 3 weeks ago on a Monday, I called several times during the week and it always went to voicemail mail. Two weeks ago on a Monday, I called and left a voicemail that I would be near the shop and would stop by with the vcr, hoping he could open it up and remove the tape, and see if it could be fixed so this didn't keep happening. Monday when I stopped by the shop, the door was locked, but the open light was on, a sign on the door has a phone number to call for help. (Different phone number from the online number I had been calling) so I called that number and left a voice mail as no answer there either. I hung around the area for a bit, tried calling both numbers again, and never had a call back. I have called again with no answer, sent text messages with no reply back, and it has now been 3 weeks. Sadly, the repair was done and I thought super, need to do a 5 star review. But the one item having issues, no response from voicemails, and the lack of follow through has me at zero stars. But the tv with the built in vcr is still working so gave 2 stars for that repair. If I hear back I will update the review. No update means I was never able to get a response.

Reliable, professional, and help deliver well in advance. My favorite place to go for all my real…read moreestate needs. Would recommend stopping by, or calling to shop the various options, and price points. Amazing staff, very friendly and knowledgeable. Service is touch notch.

This Company provides excellent customer service, quality products at an affordable price. Pam is…read moreso helpful and personable. I highly recommend them.

Almost nobody was willing to even look at my not-common electronics repair. Bassam had me bring it…read morein, and while it initially looked unfixable, he asked to give it a try, and he had it fixed later that same day, showing a lot of patience and perseverance and charging a very reasonable amount. I highly recommend him.

My Apple Watch screen started coming off. I went to the Apple store to see if they could fix it…read more They said my warranty was expired and it wasn't worth them fixing because it would cost me the price of a new watch. I took it to Fix like a Pro to Bassam K. After inspection he said the battery had expanded and it was pushing the screen off. He said he could replace the battery and get the screen back on. It only took a couple days and was back to perfect shape, everything working well and was a very reasonable price to get the new battery. Bassam was the best!

They did my IVP fingerprints so fast and easy! The guys working there were super nice and it took…read moreabout 10 minutes to do even though I didn't have an appointment. 10/10 recommendation

Would rank the service 0 stars if I could! I turned in my laptop in Thursday to Ms. Patty (the…read moreowner) was told they'd give us a call of the diagnosis later that day, which I did not , and had to call them. They then told us Friday that they still haven't gotten to it (we only saw one other laptop other than ours when we turned it in) . Saturday, they called us to let us know they can fix it , in 2 hours , thank god!! But also let us know that the hinge on the laptop broke (which was not broken when we turned it in). Never got any call about my laptop being finished that day . Sunday they were closed. And today still no call so I went myself to retrieve my laptop. Hinge is literally completely broken, and they ( Derrick and Patty) expect me to still pay almost another $100 for them to fix what THEY broke. Not sure if they get bored there from not doing their jobs and start throwing the laptops around or as head rests while they're clearly not doing anything . I work in the service industry and understand how customers can be tedious so I have patience for workers but when the communication skills are terrible, service SUCKS, and no one wants to do their job, there are other companies that can take my money.

Anytime your electronic equipment is NOT repairable by most repair shops, dont waste your time. Go…read moresee Waseem or call him. He is just amazing at fixing things.

Full of pedophiles. Tried to get this place shut down a couple years ago. In 2021 or 22 i was still…read morea minor, I dtopped my phone off to get my phone repaired and sat in front of the store in my car, my phone was still connected by Bluetooth and could hear them actively going through my phone watching private intimate videos on my phone. Walked in and confronted them and threatened to use force gave my phone back. Disgusting company.

Amazing experience! Brought a laptop back to life that I haven't used in years. Ended up being a…read moremuch bigger task than planned and it's as good as new! all for well under $100! great customer service, would recommend.

My laptop was fixed within a few days, he is very nice and does an amazing job. The prices are also…read morevery reasonable, totally would recommend