My new great recommended find: Sun City Computer. Jay Harris, the owner is so helpful, besides…read moreknowledgeable. I purchased a laptop at such a good price. He transferred everything from my Windows 10. Then he removed all my data from my "old" laptop and set it up for my friend. (It wasn't enough for my needs.) His warranty lasts for as long as he's in business. He then boxed it for shipping. The following day, he came to my house to get it to connect with my printer (Internet). Jay is located a few doors down from Royal Cafe on Grand. Lots of parking.

Sun City Computer is fantastic. I called Jay late on a Friday afternoon and arranged to come to his…read moreoffice on Saturday. My laptop had developed serious problems - the battery had begun to swell, the case was warped and I was faced with the possibility of losing all my data. The Geek Squad had warned me that they probably would not be able to bring it back to life and I should be prepared to invest in a new laptop. Jay explained that the HP Envy I had was better constructed than newer models. He thought replacing the battery and the hard drive would solve my problems. On Sunday he called and said both the battery and the hard drive were in, the data was being transferred and I could pick up the laptop on Monday. It looked like a new machine. All this was done at a price half of what a new laptop with similar features. Tremendous work ethic and customer service. Jim C, Sun City

These guys have done extra work on my computer several times, and each time I have taken laptops in…read moreto get them diagnosed or ask questions, these guys have charged a minimal amount. By comparison, there is a computer repair place between Wal Mart and Fry's at Warner & Alma School. Those guys are horrible. They tried ripping me off on a used power cord. They charged some poor guy $180 to reload Windows while I was there, and add a virus protection program, which could have been downloaded for free from Cnet. Those guys are rude there too, unbelievably rude, so never go there. As for Bits and Bytes at Alma & Elliot, these guys have undercharged me many times. They've fixed problems for me in a short amount of time, and have several times gotten my laptop back to me fixed by the next day. I had some exams coming up at ASU and these guys saved my ass bigtime when I had gotten a replacement laptop and needed it fixed. The guys there know everything and anything about software programs, different kinds of components, how to quickly diagnose things that freeze up or slow up your computer. You can take an older computer to them and they can speed it up like it is new, it is amazing. If you go to Geek Squad, or the Apple repair place, or Fry's Electronics, they always start off by charging you an obscene amount of money to diagnose your computer, then they make up things you need that you can just download for free from Cnet. This Bits & Bytes is independently owned, and they do lots of different things, even help companies with cyber security, so they don't only make their money off of computer repairs. This reduces their motivation to rip people off, so they don't do it. When you walk in you see a few laptops that are for sale that are used that they have fixed up, and they are always great deals. But that's all you see. They don't have a bunch of junk everywhere trying to sell you useless crap. Everything about what they do is straightforward and honest and very very simple. These guys have never ever let me down. I even called them after I screwed something up on my laptop, and they told me over the phone what to look for to fix it, and I did. They have been that cool with their service. In fact, it is that kind of service that you literally never get anywhere unless it is an independently owned place, and you're dealing with honest people who really enjoy what they do. It is very rare. Since my first visit there over a year ago, I have been there a few times. I had my sister go there and she's been back there a few times, and has sent her friends there. One of my buddies, Nick, who is a physics major who had an exam coming up, and who is also pretty good with computers himself, ended up running into some kind of memory problem that froze up his system. I sent him to Bits & Bytes and these guys literally fixed his computer that day and he was able to get his computer back before his exam and finish his work. They even walked him through how his virus program went crazy and started replicating files or something, and they showed him how to fix it. They didn't even charge him for anything except I think $43 for the little bit of time it took them to fix it. He was pretty impressed and they saved his ass just like they did mine. I will never go anywhere else. This is the only place you should take your computer equipment if you want honest and speed and great service, but don't want to ripped off.

Amazing Place, great location and the owners are extremely knowledgeable. My computer was shot. I…read morecouldn't even get online or access any of my files or programs on the computer. They were able to restore my computer and they were able to save all of my files and programs and put them back on no problem! My computer was done within a day! Works and runs like brand new! Very reasonable. I would highly recommend them!

A computer "service person" said that he knows about Canon ImageClass Mf726Cdw Printer and can fix…read moreit too. I purchased this Commercial printer, in 2017, and haven't used it much for my home/office business. My 3-year warranty is now out of range for any repair work. Issue: The unit is making loud squirreling noise while printing. Canon Customer Service referred me to contact SW Business Machines and/or I can replace it for about the same amount of money for this "service person" would be charging me. I called (623) 939-3355 and spoke to the owner where he told me that he can't remember a time where he had to replace the ITV Assembly ($200) as they don't go out. I was using cheaper Replacement INK Cartridges instead of Canons. He told me how to test the machine and to put up with the noise until I replace the cartridges even if it's one at a time. As a business owner myself, I endorse his work ETHICS, HONESTY, and CUSTOMER CARE PRACTICES. Definitely, I'm keeping his information for future needs. He saved me a small fortune. Thank you and KUDOS!

I found this company when I was having an error message show up on my Canon printer. After all of…read morethe online troubleshooting, it told me that I needed to contact an authorized Canon service center -- I was surprised to find there were only 2 in the Phoenix area...and luckily, this one was close to me! I called and was thrilled to have a human being answer the phone! He was very helpful and answered all of my questions about service fees and possible charges -- I said I would think about it (it was just $25 for the diagnostics, but I know oftentimes it's cheaper to just buy a new one than have one fixed...and he agreed!). I decided to take it in to them anyway and see what was wrong. I was greeted by Grant when I went in and he was extremely understanding and helpful -- said he would check it out and get back to me the next day (it was about 4:15 pm) --- I was very surprised to get a phone call later that evening from him -- he said he was working late and went ahead and looked at my printer. Unfortunately, it was bad news...the part and labor would run about $125...pretty close to the cost of a new printer. I said I would think about it and get back to him. He understood and even gave me suggestions of places to look for new printers! I decided to purchase a new one...but was allowed to go back to the store to get the ink cartridges out of my old printer! A nice savings as I didn't have to buy new ones right away! It was just very refreshing to find a small business still ran on honesty and customer service! I feel bad for not spending more than $25 there...but should I ever need printer repair (or other business machine) services again, I'll definitely be back!

Reasonably priced and very friendly. I needed the keyboard…read moreand power cord replaced for my laptop and it was ready in less then 24hrs

My computer died and I didn't know where to turn. A friend told me he was very satisfied withwhat…read moreWestern computer outlet had done for him. I was very reluctant to go anywhere since my computer in Flagstaff had died some months earlier and Data Doctors had really left a bad taste in my mouth. Brought my baby in on Saturday. It was ready on Monday. It was as good as new. Everything was the same as before minus the virus. Data Doctors stripped mine earlier and replaced all the programs with freeware and "almost as good as" programs and it took them over a month. Western took one day and bam.....good as new. Did I mention price? Data Doctors charged over $200 and Western charged 69 dollars. Would I go there again? You betcha'. I have five computers between Flagstaff and Phoenix and they will all call Western home.

Very good with PC work, probably better to take you Mac elsewhere. Very friendly, helpful, and…read morehonest. Just like all businesses these days it's hard to find good help and the "Mac" guy was not available frequently. I wouldn't hesitate if I had a PC desktop or Laptop.

What a wonderful asset for Vistancia . Ron and his team went the extra mile to make are experience…read moregreat. If you live in this area go local you won't be disappointed.

So, my experience with these guys was a total accident. I wasn't expecting to need their services…read morebut I'm not only super happy with the results of the end-products, I'm also very relieved they were the ones to holistically take on my project. I was putting together a new computer build for school. The component list was completely high-end and involved an AIO (all in one) water cooling solution with a 360mm radiator and an AIO water cooled graphics card with a 120mm radiator. In addition, I had two M.2 drives with custom EK heat sinks and an NZXT "i' series case with their smart hub for fan and lighting control along with several other custom parts. I was recently diagnosed with a form of bone cancer and underestimated how badly the treatments I've been receiving would effect my fine motor control and ended up bricking a Gigabyte AORUS motherboard by dropping my CPU and crushing several pins. At that point I was feeling pretty dejected and wasn't sure if I would be able to put my computer together without damaging some VERY expensive hardware components. I was seriously upset with myself, mad at the totality of the circumstances surrounding the situation, and generally upset. I had seen Extreme Micro a few times in my intermittent goings to the Japanese food place in which they occupy the same plaza and figured I'd stop in to see if they offered a build service. I met Grant, the guy who is their usual customer contact for product and services, and was also affectionately and distantly barked at by Odin (their shop dog who hangs out in the back of the shop - this has nothing to do with my project experience but made my happy because I'm a big dog person) as I walked inside. Grant informed me they were more than capable of handling my build and provided a cost structure and possible time frame for project completion. I dropped off the components within the next few hours. There were a few hiccups along the way (because I had some faulty RAM and was missing a cable the factory forgot to package along with my CPU AIO) but both Grant and Scott (their principal system builder) kept me informed of what was going on so that I could swap out the parts necessary to give Scott what he needed to finish the project. They have a really cool email ticket correspondence system that they update with major project milestones and use it if they need to reach out to a customer. I thought it was helpful to watch my email for updates and to keep apprised of what was happening with my build. Due to the complexity of my system and the hardware hiccups (that were unfortunately normal RMA issues in the PC world and had nothing to do with Scott or the Extreme Micro guys) it took about a week to get the call that my computer was completed. In the realm of PC building this is actually pretty remarkable but they're used to pushing out projects much faster. All in all the technician hours that went into my build totaled enough to make compilation labor quite expensive (like they could have charged me several hundreds of dollars and probably should have) but instead honored the price that Grant quoted for me as an estimate when I first dropped off my parts. THAT is amazing. Back to my computer; it turned out INSANE. And the best type of insane I've ever experienced in the full technological tenure of my life. Like full PC Master Race insane. Scott is not only a cable management god but he also installed windows and all my drivers, conducted any and all updates and made sure the platform was stable and ready to go before releasing it to me. My experience was obviously the above: from a pile of high end components, my shattered ego, and pent of frustrations of not being able to handle my build myself, to being surprised by the nicest looking computer build I've ever been lucky enough to own and I can genuinely say it wouldn't have turned out this well if I did it myself. And with all the technical hiccups that occurred I probably would have ended up conducting a similar google search to pay them to troubleshoot the errors I probably would have made anyway. I seriously couldn't be happier with my experience with Extreme Micro or the product I received. If for some reason you've made it to the end of this review, don't think twice about giving them a call and procuring ANY of their IT services. They can handle anything from data recovery and system optimization to managing IT for companies of several hundred employees. And they're all really good people. And Odin. Thanks, Extreme Micro.

I have taken three laptops to these folks and my expectations been exceeded each time…read more My favorite thing about this shop is, the work is done in the building, not shipped out like Best Buy might do. I recieve regular updates via email regarding the progress. These folks really know thier stuff and I am sure the prices are much less than Geek squad would charge along with outstanding service. A recent 97 dollat rehab on my 8 yearold laptop saved me a few hundred dollars on a new unit and my toshiba runs like new.

Deon answered phone & came out immediately to rescue my Mac book pro. He fixed everything &…read moreexplained why I had a problem. He returned it a week later. He is wonderful & I am so appreciative for such great service.

Well this is a following up on my laptop............it's dead!!!! John from Glick's Mobile Computer…read moreRepair looked at my laptop and discovered it wasn't the battery after all, more like the motherboard, so out came the hard drive to download into another laptop when I get one. My current laptop was 4 years old. Good thing Black Friday is around the corner. John was courtesy, took the time to explain the process that as soon as I get my new laptop they would set it up and reinstall my old data. Great experience, knowledgeable and friendly. I strongly recommend Glick's Mobile Computer Repair for all of your computer problems. David Glick is the owner and certified technician.

Dominic was absolutely professional in every aspect of the Install very reasonably priced highly…read morerecommend this young man

Had an overheating issue. Due to failing thermal paste. Dominic was able to quickly repaste my…read morelaptop and get me back to enjoying my computer again.