I ordered a custom machine and couldn't be happier. The ordering process was easy. I could either…read moreorder online or over the phone. I chose to order over the phone, so I could ask questions. I primarily worked with Dominic (who was awesome!) during the ordering process. Not only were my questions answered, but Meta PCs was flexible on how I could pay for my beast of a machine. Unfortunately, the machine was shipped just in time to run into some dicey weather, so it arrived a wee bit frozen (I got the water-cooled option) and some minor leakage due to the machine being tilted a little bit too far. Alen took my call and was super supportive while we waited for the machine to thaw and dry out. I was also helped out by Will and Luis during my time of need! And I was a bit needy. Honestly, the whole team was super supportive. They communicated via chat, text, phone, and mail. Basically, matching whatever method I was using at that moment. I'm glad to report that it has defrosted and it is a thing of beauty. I couldn't be happier!

Went here to replace a cracked laptop screen. Although it took a few days to process payment and…read morethen receive the screen (I had that time so wasn't an issue for me), the rest of the experience was absolutely worth the wait. Helpful and knowledgeable, passionate, and exceptionally friendly, these guys delivered quality service at a fair price! I swear they gave my laptop a better screen then previously! Don't sleep on this place!!

To tell the truth--This joint is IMPRESSIVE! It's a computer assistance business model you will…read morelove. I am celebrating how smart I was for finding this resource for computer help of all types. Well, actually, I found it by a Google search when I got fed up with a computer function that had frustrated me for over a year. I knew that I didn't want to wait in line or wait days for the help I needed, and I knew I didn't want anyone to come to my home. I knew I didn't want to leave my computer anywhere--I have work to do! Night before last I found GenTech on Google. I was able to make an online appointment for the next day at a convenient time. My assigned technician (Title?) was ready when I arrived at the clean, modern, and easy-to-find location. The problem I had was, as I already knew, very complicated. Thirty (30) minutes later my problem, plus several I didn't even know I had, was solved! My only regret was that I had spent hours upon hours trying to fix the problem by myself. That won't happen again thanks to having GenTech in my toolbelt. You gotta check these folks out!

Wonderful group of young folks who are very knowledgeable about computers, ipads and iphones. When…read moreI tried to upgrade to the latest ios release of 18 and got 26 instead I was lost. They untangled my user experience and also helped me with a way to avoid ads on youtube until my adblocker caught up! Highly recommen.

I have had two dealings with Emerald Computers. Both very positive. The most recent, Patrick took…read moremy old iMac and copied everything over to my new computer. He found a problem early on and notified me so that I could make a decision. Everything worked perfectly! Their pricing is very reasonable!

Got an expensive computer from these guys a month ago, got a 90 day warranty and any questions I've…read morehad they've helped me out same day and made me feel better about my purchase lol.

I was fairly disappointed by the service here. My laptop had an issue with the keyboard, and my…read morefirst interactions over the phone with Raymond were positive. Long story short, the company ended up buying two keyboards that wouldn't work for my laptop. And then after they told me they couldn't do the job, I found an hour later that my USB chip for my mouse was gone. I'll give them credit, they drove 20 minutes to drop off the chip and were apologetic throughout the process. However, this does not take away from the fact that I felt that my experience was quite the headache and I had the increasing perception that the company lacked competence. Again, maybe I just had an unlucky experience, but personally I would not recommend this shop.

I recommend this place to any gamer out there needing the PC fixed or just worked on for better…read moreparts! Any issue you have these people can solve it quick and find a solution! These men are amazing and life savers when it comes to computers!

My son took his laptop to have fans replaced and had it returned to him unusable and in pieces…read more Unfortunately the fans my son bought were the wrong size. No problem, not the guy's fault. Gave my son back his computer in pieces (see pic) and in completely unworkable condition just prior to flying internationally. He told my son he bent the fans he took out. Big problem. No fix, just a suggestion to use bubble wrap. Seriously. Don't bring your computer here. I repeat. Don't bring your computer here. My son thought having fans replaced would be quick and easy. Instead he had his computer returned to him in peices. Bring your computer here at your own risk. My suggestion would be to go some place reputable who will guarantee their work.

We have relied on Jeremy for numerous years to help us through managing our personal computers. We…read morefound him on a YELP review and never looked back. He is honest, reliable, his advise has always been professional and we have had incredible results from data transfers, computers upgrades, and numerous tips . His fees are very good and we have always had our computers repaired in a very quick turn around: one or 2 days. He has a very nice personality and easy approach to any query and you will be satisficed with his workmanship.

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

Great customer service and honest. I highly recommend this company for any computer needs. Thank…read moreyou

I am the author of Farmer Tice children's books, and my computer is my livelihood. Last week I was…read morecursed with the so-called "blue screen of death" and had tried everything in my bag of tricks to get my computer back & running again. I have nearly 40 years of technical experience behind me and am competent enough to fix most computer glitches. However, this one was beyond even my expertise and abilities, because the file system was completely corrupted. How did this happen? There are lots of bugs in Windows 11, & when I did a system recovery, Windows corrupted the file system to the point of no return. I had most of my data backed up on a separate drive, but there was one file that was absolutely vital, because it contained information that was absolutely imperative to my business, as well as my personal affairs. I immediately got on the phone and called several computer repair services, but none of them suited my timely needs; i.e., I couldn't wait a week or longer. Then, I decided to try Yelp and received numerous replies, but only 1 really caught my eye; the one sent to me by Dominic Danko of GetItFixedAZ.com Dominic came to my house the very next day and was on time. Windows 11 was completely corrupted & needed to be replaced, but he was able to save that important file, which was a life-saver to me. After reinstalling Windows 11, he reconfigured my system & got me back on-line. Then, he helped me reinstall some old (but very important) programs that didn't function with Windows 11 & needed tweaking in order to make them work. Before he left, he also showed me how to access some hidden Windows programs with several tweaks that most people don't know about. I am thoroughly impressed by Dominic's knowledge & talents, his honesty & trustworthiness, & his geniality. His prices were extremely fair & reasonable, and he did everything he promised to do and more. He left me with his business card & personal phone number, which I shall guard with my life. If you are reading this review, Dominic, I wish to thank you once again from the bottom of my heart. I am truly blessed in finding you among the plethora of computer repair ads.

Needed some quick troubleshooting done on my computer, Dominic responded quickly and came out…read morepromptly. He was helpful in both working around my environment as well as explaining what he was doing and what was going on. Will definitely use again when I have an issue. Very convenient having him able to come to my residence to work and not having to haul my computer around the valley.

When you come here, I recommend being prepared with knowing what you need. I just came in looking…read morefor a laptop charger. There's no greeting when you walk in and nobody asked me if they could point me in the right direction even as I was standing around with my own laptop like a deer in the headlights for a solid 3 minutes. I eventually found it myself when I walked to the laptop section in the back and this girl who looks about 22 (with straight, center part black hair. Wish I'd caught her name) looks at me and says, "you just trying to check out or something?" No smile. Nadda. I'm like, "uhh, no I just found this laptop charger and I'd like to plug it in to see if it works." This chick looks at me like I just asked her to lick the floor. She opens the package and tests a few of them, and is like "yea our chargers won't work for this." I have a pretty standard laptop. I was like "huh, that's weird..." No response. No "let's check over here and see if any other ones might be available." Nothing. Just this "sorry not sorry, leave me alone" attitude. I walked back over to the charger section and grab another one, opened it myself and found an adapter that works. I walk back over to the desk to check out and the same girl is working on some return or something and doesn't acknowledge me even if there was nobody else checking out. I say, "yea looks like you're returning something so I guess I'll go to the front." Again, no acknowledgment. Just gives me this glare like I was able to inconvenience her again. I remember Best Buy when I was growing up and people who worked there were typically very professional and friendly. I'm giving this a three star because the women at checkout were nice and I was able to get what I needed. Then again they were a little older. Yet another example of why Gen Z being terrible at customer service and acting like they'd basically be anywhere else. Had I known I'd have to deal with her I would have just started opening packages by myself to not "inconvenience" her for having to do her job.

I ordered about $2K worth of Sonos gear online for in store pickup. They only had one cashier…read moreworking with 3 employees visiting at the front of the store. [See photo]. It took me 15 minutes to pick up my order as the people in front of me had 3 complex transactions in a row and had tons of questions that stalled the cashier. When another employee wandered to the front of the store from the cell phone area I asked if he could grab my online order. He was able to get my order and then walked away without offering to help me carry the large boxes to my car. This is the reason that Amazon is smoking large box retailers with employees that don't care about customers. I won't be shopping this Best Buy on Thunderbird anymore.

What a great experience with a Lenovo laptop that wouldn't power on! Michael quickly diagnosed it…read moreand had new hard drive installed with restored operating system the next day. His pricing was fair and just as quoted. I would definitely recommend Michael and Equipped Solutions for computer problems.

My laptop has this wonderful trait of only charging when I hold the power cord at a certain angle…read more Don't breathe, don't move, don't speak, and it'll charge just fine. I finally got tired of treating my laptop like something out of Jurassic Park, so I decided to have a professional take a look. It took the gentleman at the counter about two minutes to figure out what was wrong with my computer, explain it to me, and get a solution started! Turns out I need an original Toshiba charger, and they could order one for me right then. (Don't buy replacement chargers, it's not worth it!) I can finally use my laptop like a regular person, and it charges great. They were friendly, fast and solved my problem perfectly!

Adam the owner was amazing to work with- he gave me a great price to replace my iPhone XS battery…read moreand I was in and out in 30 minutes. He was professional and very knowledgeable. Bring all your electronic needs to him, you will not be disappointed! If you're an Apple owner, don't go to the Genius bar, come here instead! So much quicker! Thanks again Adam!

The owner is absolutely amazing! They did all that they…read morecould to my poor broken Samsung but due to Samsung and their update it has made the problem more complicated which is no fault to this tech repair shop. They are extremely friendly, local and fast with their service. They were very knowledgeable about my phone and what my next steps should be and even recommended me to a different repair place to see if they are able to get past the Samsung update. Their price points are fair and reasonable with a free diagnostic you can't go wrong! They were absolutely helpful.