Excellent service, friendly, and did an amazing job getting my laptop running better than new, definitely recommend

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a couple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn read more

Desert Computer Solutions - New PC - IT Services & Computer Repair Near Me - Tempe, Arizona

Hi! I am reading on YELP so many nice comments about your work! So, I would like to bring my HP desktop which I bought about 2-3 years ago at Best Buy! A few days ago my grandson ( 7 years old )used without my permission that computer and changed software or "who knows what"! It doesn't work anymore! I don't know to fix that problem and I believe someone knowledgeable like you can help me! Thank you in advance! Sincerely, Dragan PS So this is my message to DESERT COMPUTER SOLUTIONS! Waiting to see what is going to happened! I NEEDED TO PAY $39.00 FOR OBSERVATION! And additional $139 to be fully fixed! So $180 for something that someone ( in this case - older grandson) touched on keyboard and made problem! Conclusion is : GRANDKIDS ARE MOST BEAUTIFUL THINGS BUT DON'T GIVE THEM TO TOUCH A COMPUTER ! LOL read more

Great customer service and honest. I highly recommend this company for any computer needs. Thank you

Amazing place. Great selection and really good repair work. I needed to repair my computer ASAP and they were able to get me sorted out same day. I cannot recommend them enough! read more

Purchased a used Lenovo T14 in May. LT crashed hard in Sept. Had to pay to for troubleshooting to find out cause. I had to initiate all the phone calls to get status, progress, etc.- approximately 6 calls. It took 3 weeks to get the updates and answers. Diagnositcs pointed to faulty RAM. DCS said there was nothing they could do or would do about it. So, for 3.5 months having one of their used products I'm out $550.00. I would NOT recommend Desert Commputer Solutions to anyone. I side note, I was able to purchase a brand new (better) LT for same cost as their used LTs (Staples) and added a warranty for a few hundred more. read more

My custom PC ended up getting blue screened and Windows Auto Repair did nothing, also have no friends in this state as I recently moved out here. Went with these folks and I know some stuff, but not everything and still think it's very odd that when I have 2 separate hard drives, 1 which houses only the Operating System, why it was necessary to wipe out both hard drives when the issue was the actual Operating System (Windows 11) because at the same time, when your company charges an extra fee to "try" and save any data from your Hard Drive(s) I guess it'd make sense to just wipe them both when I declined. Overall, the cost was expensive and ever since getting it back I've been having issues on getting software to download onto my D Drive (my largest which holds everything EXCEPT Windows 11) Oh yea and also for some reason ever since I got it back my GFX Drivers think they're out of date, but they then say "up to date but my system doesnt meet requirements for Windows 11" which is very odd since I've never once seen that issue and I know my rig is more then capable of running a simple Windows Operating System. So besides the blue screen being gone, my computers almost in worst shape then when I left it. Would've been great if they could have looked at my current settings or even understood and took the minute to install the OS to my C Drive and setup my D Drive to be the default for all downloads and files. Instead, my friend is going to help me get it all sorted out and if this happens again I'll now have a friend to rely on. Definitely not coming back here to spend my money. read more

I brought my Dell XPS 15 laptop in because the keyboard and trackpad repeatedly stopped working minutes after powering on. They initially told me it was fixed, but I took it home and discovered the same issues. After I brought it back, the staff went out of their way to help me get it fixed quickly, and Jennifer personally extensively tested it after everything had been cleaned and reseated. The pricing was very fair and cheaper than other options in the area, the status of my computer was well-communicated, and I feel like I got a good value for the work that was done. I would recommend Desert Computer Solutions for anyone looking for laptop repairs! read more

Jennifer was absolutely fabulous to speak to about my computer repair issues. She was very professional, prompt and helped me with exactly what my computer needed. The entire team was very efficient and I got my computer back in no time. Definitely recommend. 10/10 read more

They were able to fix my custom build but definitely ripped me off on the replacement components. They charge a 50% premium on the parts they replaced and said "that's what we paid" when I complained. read more

Don't buy or sell from here. It's a scam trust me I had it first hand. They tried to trick me and lowball my pc I tried to sell them. Then they admitted to me they would then sell my pc for 4 times what they would give me. Offered $150 then would resell for $700-800. read more

My Surface Pro had water damage while here in PHX for work. I needed it for this business trip. I was able to drop it off, pay the $69 expedited review fee and was given updates and recommendations multiple times thru the afternoon by Manny. He was friendly, knowledgable and gave me options on how to move forward. He was able to retrieve the data I needed and download it onto a drive for by the next afternoon. He saved me A LOT of time. Worth the money! THANK YOU!!! Review #14 of 100 2021. read more

Poor service, false diagnostics. I brought my PC in due to vid crashing and hdmi feed not recieved by my monitor, they concluded and recommended i reinstall my OS so i did and it didnt fix anything. So i got a 2nd opinion at META PCs and they quickly found it was just one of the power lines on my strimmer wasnt fully connected, fixed and no issues since. I called DCS for a refund for a false diagnostic since now i had to pay diagnostics twice and they denied it and basically insinuated my claims were impossible and maybe i dont know how to reinstall my OS and i should have paid and let them do it. I personally feel they just want their money and not their customer satisfaction. because of their unwillingness to admit and rectify a mistake, Will never go here again. read more

I brought in a brand new pc that was worth 1000$ I bought it 3 months ago again brand new, they offered me 150$... do not sell to them

These guys have a knowledgeable staff, great prices, and are just minutes from ASU campus. They helped me replace a lost laptop for my ASU son, and at 1/3rd the price! Highly recommend to students and people looking for a steal of a deal. - Tim read more

It's Good to find a Company lead by an Owner with integrity! Been to the show room a couple of times and I get knowledge folks that can speak to a novice. They have a great selection of computers to fit every budget. Which is a relief if you have visited any box stores. I didn't have sticker shock . I did some research and I was able to clean up my old computer for even less. Went in thinking I was going to buying a new one that's when I had a conversation with Christopher. He told me how to wipe it clean . Wow true service. Before you buy I would recommend stopping by and talking to them. Like I said I am not a Techincal guy but he takes care of networking issues and so much more. read more

I had a old Gaming PC that was just sitting collecting dust! When I made a call to Desert Computer Solutions jennifer was super friendly! She was able to give me a offer for the PC and the process was super simple! Highly recommend them for any technology needs. :) read more

Luis was amazing. Answered all of my questions after gaining a clear understanding of the need and usage. Absolutely the best experience I've had purchasing a computer! read more

Just recommended this place to a friend and figured I should also leave a review. Wonderful place and staff. SAVED my mac pro a while back without costing me an arm and leg. Forever grateful. read more

Awesome service and adaptability! We had an emergency issue last week and our offices are right around the corner from Desert Computer Solutions. I did a quick online search and found this place was less than 1/2 mile away. We needed a simple USB cord to connect a printer as our network printer connections went down and we had a same-day deadline. The owner of this place searched the front and back of house and was not able to locate one (sold out) ... but ended up talking to their technician and allowed me to BORROW his personal cord. Appreciate their willingness to help us meet our needs in the moment in a non-traditional way. Support this small business over going to the giants around that have poor service and charge too much. read more

Great prices, excellent computer. I wanted a local source where I could just pick up a PC that day that works, and isn't crazy expensive. They have virtually anything you could want. I was in and out in about 10 minutes, and the office PC I bought fired right up and has been working fine since, and the price was unbelievable. Old school vendors still exist, and Desert Computer Solutions is a lucky find. read more

They were friendly and speedy. They will be my go to for computer repair. Definitely will recommend to family and friends

Aaron was really professional. On a phone call, he suggested I try a couple of things to fix my problem BEFORE he would come out and have to charge me. His suggestions worked, so there was no need to have him come out. Very honest, I will definitely call him for any future issues that may need attending to and have him come out if necessary. read more

This business is great. I purchased a good computer but didn't double check what specifications I needed in a computer. I brought the computer back and they recognized the mistake I made and went above and beyond to try to assist me, then they went against their own policy and gave me a full refund. Made my day. They were patient and suggestive with me. I strongly recommend them to anyone. Good prices and good service. Thank again!! read more

We have used Christopher and Desert Computer solutions for years for all our computer needs, both business and personal. We highly recommend! Kevin Cash - All Good Shutter and Blind read more

Dishonest. Dont let them in your home. Would reccomend performing surgery on yourself before using this company. Purchased Lap top from Christopher (owner) paid half cash half check. Total was $400. Well I had just returned from deployment to Afghanistan and In traveling home my account was froze. Check did not pay out. Month later I call to purchase another comp and pay off old one. Christopher uses craigs list to set me up to come to his home to Possibly buy back original. I get out of my car with a bag. He reaches into my bag, pulls out laptop and charger and walks inside and locks the door. Never asking me for payment or even telling me what was going on. This is not the type of business you want to deal with. Police report filed, investigation started with Phoenix PD. He's a snake. read more

Dishonest. yeah... bought a laptop that came damaged and sent it back. They said that it was not theirs and they were going to report ME for fraud.... ummm, great read more

When it comes to PC and technology ,you have to be able to trust the company that you deal with ... Christopher the owner is great person so knowledgable helped to find the right program to my computer . they were able to send the technician to my place and upload the program needed . I highly recommend this company with any computers issues . Even with recycling your electronic they are able to help !!!! read more

Older Caucasian lady is so rude and nasty. Had the door locked during business hours when NO ONE else was in the store. Opened the door and rudely said "can I help you!?" As if we were intruding on her. After she hesitantly let us in she didn't greet us. She made no apologies or explanations as to why the door was locked during business hours. These computers are cheap and defective. You truly get what you pay for. The lady that works here is too rude and unhelpful it's not worth the stress. The first laptop we got has a defective camera. The camera color only appears in black and white, then changes to beige and for a very rare seconds it'll appear in color. This is truly embarrassing when you have your camera on for work. Also know this store doesn't exchange anything. You're stuck with crappy quality computers that you basically wasted money on. The second laptop is a dell and has NO CAMERA. That's right. Have you ever heard of a laptop with absolutely no camera? Ugh I wouldn't recommend anybody to come to this horrible store that sells defective merchandise!!!! One star is all you'll get!!! read more

I brought my computer in, it's was broken. & Chris was so helpful and sweet. Got me in and out. Best computer guy around!

Today is the third time I have turned in my cpu since "getting it fixed and upgraded" about the months ago. Went there to help a local business. Wish I would not have. My printer won't talk to the computer. The virus ware says it's not installed properly and I can't get an Internet page to populate to save my soul. I only needed word doc before which is why I probably didn't notice the dial up archive speed demonstrated by this "repair". read more

I needed a couple of extra monitors for my home-office set-up and didn't want to buy new ones. Used is cheaper and work just as well for this. I found some listed on Craig's List being sold by this company. A quick phone call for directions and hours, and I went the next day. They had exactly what I needed including cables and a warranty at the price advertised. They even swapped out one of the base-stands so they would both match. Super easy, super good value. I highly recommend. read more

Fantastic deals and great warrantees. Love this place. Bought lots of computers from them.

Went to Apple to get my iPad fixed and they couldn't figure out what was wrong with it came to DCS and they were able to not only figure out what was wrong with it but fix it they're amazing! read more

Super helpful and quick service everytime I reach out to them. The owner and his staff are knowledgeable and reliable.

Great customer service and products! So glad I found this place! Christopher went about and beyond to help me find what I needed and respected my budget! Great company! read more

After many PC desktop builds over the years, this one (I5 8th gen.) didn't even get to the BIOS. I am embarrassed to admit that it seems it was due to a wiring error on my part. Desert Computer Systems were very professional and charged a bare minimum fee. They checked out each of the components and reworked the wiring harnesses, which fixed the problem. This review is being written using that machine! Hopefully we won't need their services again for a while, but it is nice to know you have good backup if you do run into problems. read more

2nd time I have used this company for a repair issue. The service has been great, from the checking in and receiving back. I work in the service industry and this organization delivers top notch service, highly recommend them. read more

I decided to build a PC for my son's birthday. I had everything connected and it was the moment of truth. Click.....nothing. Well now I'm in a spot. My son's birthday is in two days and I have a very expensive paper weight. I dropped my brick off with Desert Computer Solutions and explain my predicament. I later get a call from Christopher saying "I understand how important this is for you, and I will have it ready." Guess what, he delivered! The entire staff was so helpful and understanding of the jam I was in. They are life savers. Thanks Desert Computer Solutions! read more

Initially, I posted a review that when I got a wireless adapter there was no selection and the one they had was over priced. I received a call from Christopher explaining they weren't Best Buy. That price is what I expected from Best Buy, not a store who knows what hardware works and what prices are reasonable. The fact that they seem to care about their social media and basically asked me to change my review I am willing but I wouldn't go there for accessories. Better off going to Best Buy or another retail store. read more