Simply the best, Rob fixed the printer problem, fixed the TV internet problem and also gave us a…read moregreat reference for auto repair. Rob explained what he was doing and had my wife take notes. Rob explained everything simplistically. Great communication, Rob texted that he was on the way and Rob was on time for the appointment. Definitely will keep using and referring Rob for computer repair needs.

We have used Rob for a good number of years for computer issues. He is reasonable with his…read morepricing and always takes his time to explain the problem. He also offers advice as to how to avoid future issues. Will continue to use him for as long as he is in business. Bernard K. Phx. AZ

Don is awesome! Very responsive and reasonable. He built an entire computer for me and transferred…read moreall the data for a very reasonable price.

So glad I found Don. He is so knowledgeable & so patient. He is also very reasonable. Most charge…read moremuch more. Give him a try, you won't be disappointed.

I've been to this location several times and if I haven't reviewed before , this is long overdue…read more Today, when my iPhone appeared to have just flat out died and would not turn on, I came straight here. Both techs were pleasant, and genuinely seemed to care about helping me. Sabih immediately took a few trouble-shooting steps and voila, my phone was fixed. They understood I wanted to hold out for the new iPhone release in 3 months but gave me a few tips on how to avoid this happening again and what to do to preserve my feeble battery until September. I asked about the charge to replace if needed, but got no pressure to change my mind now...Just helpful advice, and sent efficiently got me on my way. I've bought really good gently used laptops and monitors here in the past and will ALWAYS make this my first stop for any tech needs.

I needed to get rid of a computer monitor. I went to the storefront. They asked if I needed help…read moregetting it out of my car, but I didn't. I dropped it off and left. There was no charge to drop it off, the service was friendly and the whole thing took about two minutes. I'll be back next time I need electronics recycling services.

I've been using Compushooter for years now, and have been very satisfied with the service they have…read moreprovided. They respond quickly and efficiently when a problem arises. I highly recommend the company.

UNETHICAL..UNPROFESSIONAL..NEGLIGENT I have been a doctor…read moreand business owner for 19 years and I have worked with several IT support companies. I have always worked with companies that came highly recommended from colleagues. Let's just say the person who recommended them works closely with the owner (Joel) and after seeing what happened to us, he was extremely disturbed. They were to perform a sweep of all of our computers on a Friday, secure them and set up a maintenance plan. When they were sweeping my computer, which I was informed would be monitored, a glitch occurred and they crashed my SERVER. When I showed up to my office along with my staff and a full schedule of patients, we discovered we were blind. We had no idea who was coming in, couldn't run or close out payments, and my staff had to work with Allen to resolve this matter (9 to 4pm). I was left to check in patients, see patients, turn over rooms, check out patients completely solo because he had my staff running to office depot to purchase supplies. Once we were supposedly all set, we discovered that we were missing about 3 to 4 years of files. I went into panic mode. Losing 3 to 4 months would be detrimental! I was reassured that we d eventually find everything...Still missing files The icing on the cake . THEY LIED I hired them to sweep and secure all our computers especially anything that logs into our server. Allen went out of his way to name each computer and let me know it was clean. Come to find out form my remote employee that he told her "I got your back, I ll tell doctor your computer was clean" My head was spinning and I felt completely betrayed. In my several conversations I specifically discussed that we had been hacked, accounts had to be closed, I m concerned about the security and safety for my business and want to secure all employee computers so we can move forward. I verbalized that I hired them because of the referral and that my colleague knows the owner. GETS EVEN BETTER... when everything came to light and I questioned the Tech on a 3 way call, he never apologized and made excuses. My colleague apologized to me and said he'd speak with the owner Joel and call me back. His conversation with the owner was the CHERRY ON TOP... the owner didn't seem phased. He proceeded to ask how much was my bill and am I a big account. Once he was given the $ amount, he responded " its not worth my time" and just drop this business. Clearly the ethics or lack thereof starts at the top. I reached back out. I m left in a position worse than where I started...I don't trust them and they ve made it clear my business wasn't worth the trouble. When as a business owner you allow complete back access into your server, computers and personal space, you expect a level of ethics, professionalism and security. I was completely vulnerable when I hired them and verbalized the level of trust I m giving them. We had steps 2 and 3 planned for after the sweep and because I m a small business owner, it was OK with Joel that his staff was unethical and lied. I'd be way more concerned with small business owners if I were him since we are small stepping stones to the top.

Thank you Vincent! I called Data Doctors on Pinnacle Peak…read moreand PIMA and spoke with Vincent; a courteous, knowledgeable and professional PC repair tech. After some dialogue, it was decided that the laptop needed to be brought into the shop. Vincent said he would try and repair / return my laptop by the weekend, which he did. Vincent informed me of their PC monthly care program and how it could save me money, not only on future repairs but on this repair as well. I joined the Data Doctors PC Care Club, as I feel it was the most cost effective and beneficial thing to do! My laptop was back in my home office humming along by the timeline quoted. My entire experience with Vincent and the Pinnacle Peak store was excellent! Thank you Vincent for providing professional, efficient and courteous service! Colleen S

Eric installed peripherals and gave good advice on replacing a very old system at my house. Fast…read moreand cheerful and really helpful.

Excellent customer service! I went in to buy a phone, and I was presented with various options. I…read morefound the perfect one and will definitely return for my future purchases! Check them out!

sierra at the Target Store assisted me in signing up for Consumer Cellular today. Verizon gave the…read morewrong code and we spent hours trying to fix their mistake. Sierra never gave up and finally we were able to get the correct code from Verizon and get my phone set up..During that time, while we were placed on one hold after another, she waited on other customers and never lost her cool. Several seniors came by for assistance. She handled their problems, treated them with kindness and respect.. I am 87 so also a senior. I have no respect for Consumer Cellular because they employ dedicated employees like Sierra. She deserves a raise! Thank you.

Aaron responded to my request quickly and talked me through a potential solution on the phone as we…read morewere having difficulty coordinating schedules for him to come to my home and resolve the issue (I was the issue with scheduling a time). Anyway, Aaron proposed a solution over the phone that ended up resolving my issue after I'd spent several hours trying to figure out in my own at no charge. Seems like a person that genuinely just wants to help people. Great person, knowledgeable and friendly way of relating comes through in any interaction with him. Next time anything comes up, I'll be sure to give him a call!

What a great guy! Rather than taking my money, which she certainly could have, he was kind enough…read moreto ask some questions over the phone and help me fix the speed problem on my PC with no charge. I will definitely use him again in the future, if I ever need an IT expert in the local area!

To tell the truth--This joint is IMPRESSIVE! It's a computer assistance business model you will…read morelove. I am celebrating how smart I was for finding this resource for computer help of all types. Well, actually, I found it by a Google search when I got fed up with a computer function that had frustrated me for over a year. I knew that I didn't want to wait in line or wait days for the help I needed, and I knew I didn't want anyone to come to my home. I knew I didn't want to leave my computer anywhere--I have work to do! Night before last I found GenTech on Google. I was able to make an online appointment for the next day at a convenient time. My assigned technician (Title?) was ready when I arrived at the clean, modern, and easy-to-find location. The problem I had was, as I already knew, very complicated. Thirty (30) minutes later my problem, plus several I didn't even know I had, was solved! My only regret was that I had spent hours upon hours trying to fix the problem by myself. That won't happen again thanks to having GenTech in my toolbelt. You gotta check these folks out!

Wonderful group of young folks who are very knowledgeable about computers, ipads and iphones. When…read moreI tried to upgrade to the latest ios release of 18 and got 26 instead I was lost. They untangled my user experience and also helped me with a way to avoid ads on youtube until my adblocker caught up! Highly recommen.