Simply the best, Rob fixed the printer problem, fixed the TV internet problem and also gave us a…read moregreat reference for auto repair. Rob explained what he was doing and had my wife take notes. Rob explained everything simplistically. Great communication, Rob texted that he was on the way and Rob was on time for the appointment. Definitely will keep using and referring Rob for computer repair needs.

We have used Rob for a good number of years for computer issues. He is reasonable with his…read morepricing and always takes his time to explain the problem. He also offers advice as to how to avoid future issues. Will continue to use him for as long as he is in business. Bernard K. Phx. AZ

I can't say enough good things about Don and Geek Elite Computer Services! Not only is he fairly…read morepriced but he went ABOVE and BEYOND to help recover data off of my failed hard drive when his normal software couldn't do the job. I cannot recommend him enough!! Don't waste any more time looking at alternatives. He has my business for life! Thanks Don!!

Don is awesome! Very responsive and reasonable. He built an entire computer for me and transferred…read moreall the data for a very reasonable price.

Zach Simpson assisted us with our drop off. He was very professional and pleasant! We would…read moredefinitely recommend this company to friends and family.

I needed to get rid of a computer monitor. I went to the storefront. They asked if I needed help…read moregetting it out of my car, but I didn't. I dropped it off and left. There was no charge to drop it off, the service was friendly and the whole thing took about two minutes. I'll be back next time I need electronics recycling services.

I've been using Compushooter for years now, and have been very satisfied with the service they have…read moreprovided. They respond quickly and efficiently when a problem arises. I highly recommend the company.

UNETHICAL..UNPROFESSIONAL..NEGLIGENT I have been a doctor…read moreand business owner for 19 years and I have worked with several IT support companies. I have always worked with companies that came highly recommended from colleagues. Let's just say the person who recommended them works closely with the owner (Joel) and after seeing what happened to us, he was extremely disturbed. They were to perform a sweep of all of our computers on a Friday, secure them and set up a maintenance plan. When they were sweeping my computer, which I was informed would be monitored, a glitch occurred and they crashed my SERVER. When I showed up to my office along with my staff and a full schedule of patients, we discovered we were blind. We had no idea who was coming in, couldn't run or close out payments, and my staff had to work with Allen to resolve this matter (9 to 4pm). I was left to check in patients, see patients, turn over rooms, check out patients completely solo because he had my staff running to office depot to purchase supplies. Once we were supposedly all set, we discovered that we were missing about 3 to 4 years of files. I went into panic mode. Losing 3 to 4 months would be detrimental! I was reassured that we d eventually find everything...Still missing files The icing on the cake . THEY LIED I hired them to sweep and secure all our computers especially anything that logs into our server. Allen went out of his way to name each computer and let me know it was clean. Come to find out form my remote employee that he told her "I got your back, I ll tell doctor your computer was clean" My head was spinning and I felt completely betrayed. In my several conversations I specifically discussed that we had been hacked, accounts had to be closed, I m concerned about the security and safety for my business and want to secure all employee computers so we can move forward. I verbalized that I hired them because of the referral and that my colleague knows the owner. GETS EVEN BETTER... when everything came to light and I questioned the Tech on a 3 way call, he never apologized and made excuses. My colleague apologized to me and said he'd speak with the owner Joel and call me back. His conversation with the owner was the CHERRY ON TOP... the owner didn't seem phased. He proceeded to ask how much was my bill and am I a big account. Once he was given the $ amount, he responded " its not worth my time" and just drop this business. Clearly the ethics or lack thereof starts at the top. I reached back out. I m left in a position worse than where I started...I don't trust them and they ve made it clear my business wasn't worth the trouble. When as a business owner you allow complete back access into your server, computers and personal space, you expect a level of ethics, professionalism and security. I was completely vulnerable when I hired them and verbalized the level of trust I m giving them. We had steps 2 and 3 planned for after the sweep and because I m a small business owner, it was OK with Joel that his staff was unethical and lied. I'd be way more concerned with small business owners if I were him since we are small stepping stones to the top.

Thank you Vincent! I called Data Doctors on Pinnacle Peak…read moreand PIMA and spoke with Vincent; a courteous, knowledgeable and professional PC repair tech. After some dialogue, it was decided that the laptop needed to be brought into the shop. Vincent said he would try and repair / return my laptop by the weekend, which he did. Vincent informed me of their PC monthly care program and how it could save me money, not only on future repairs but on this repair as well. I joined the Data Doctors PC Care Club, as I feel it was the most cost effective and beneficial thing to do! My laptop was back in my home office humming along by the timeline quoted. My entire experience with Vincent and the Pinnacle Peak store was excellent! Thank you Vincent for providing professional, efficient and courteous service! Colleen S

I was pretty impressed with these guys…read more Over the years, I've collected several hard drive from older computers that were deposed of and they provide a disposal service for a fee. One of my recent problems was a backup for my current PC that didn't recognize it anymore. They provided several suggestions and I was impressed with there professionalism!

Fast and was convenient that he was able to come directly to my door to fix my iPhone. Highly…read morerecommend.

They responded quickly and were at my front door within a couple of hours. I really love how…read moreconvenient their mobile services are and how easily they were able to replace my phone's battery within 10 minutes. Would recommend 10/10!

AARON IS THE BEST! I highly recommend him for your computer needs--especially when it comes to any…read moreviruses or malware. This was my experience: I work from home as a writer/editor/social media marketer, so my computer is vital to my business. A few nights ago I had a pop-up stating that it had been infiltrated with malware, and that I needed to call a number immediately. Me, being an idiot, DID call (to anyone who this happens to, DO NOT CALL THAT NUMBER), and reached a man who claimed to be "Windows Support." I soon realized (AFTER I'd given him remote access to my computer to "clear the malware") that it was a scam, and I was terrified that my information had been stolen/viruses and malware were in my system. I called Aaron the next morning and he immediately scheduled me, and stated if I wanted him to put an antivirus on my computer, he would do so. He calmed me and sounded very confident and assuring, and I felt so much better immediately. I met him at a nearby Safeway (he works from home) and gave him the Norton antivirus code (his recommended program) and he said he'd have it completed in a few hours. Aaron called me that afternoon promptly to say that everything looked good, that he had scanned and found no malware, and had installed the Norton. He had quoted me for 1-2 hours at $60 an hour (very reasonable, I called another company and their price was that PLUS travel fees). He said he would never go over $120, even if it took him longer, and for this job it ended up just being the $60. VERY reasonable for my peace of mind, Aaron's kindness, promptness and assistance with scanning my computer for viruses and installing the antivirus. He sat with me in Safeway when I retrieved my computer and gave me lots of tips on how to run my computer more efficiently, which browser to use, useful ad-blockers, and even emailed me that evening with his recommended plug-ins. AFTER I'd paid him already, he was still emailing me tips and even texted me to see how everything was going! Even better, my dad was afraid my bank account information might've been compromised so I texted Aaron the next day to ask his opinion and he called me immediately, detailing his advice and expertise on the topic, urging me to call him if I had ANY other questions or issues anytime. By far the best guy to contact with any computer needs, and especially if you are worried about something like viruses, malware or compromised info. HIGHLY RECOMMEND.

Aaron responded to my request quickly and talked me through a potential solution on the phone as we…read morewere having difficulty coordinating schedules for him to come to my home and resolve the issue (I was the issue with scheduling a time). Anyway, Aaron proposed a solution over the phone that ended up resolving my issue after I'd spent several hours trying to figure out in my own at no charge. Seems like a person that genuinely just wants to help people. Great person, knowledgeable and friendly way of relating comes through in any interaction with him. Next time anything comes up, I'll be sure to give him a call!

So I am WAY overdo submitting this review!! The manager at…read moreGentech, Dalton is AMAZING!! I called with laptop issues a few weeks on a holiday, had to call the emergency # on the recording! He helped me get it going again over the phone plus I took it on the next day so he can clear out some issues! Sooo HELPFUL & KNOWLEDGEABLE!! And the cost was very reasonable for their expertise!! THEN in the last two weeks, I've had to take my iPhone in that is only about six months old because it was really acting up! And of course he fixed that too! I cannot say enough about Dalton and all the staff at GenTech!! I highly recommend that you try them first even before your service provider! I know he saved me a lot of time! Thanks GENTECH!! So glad you are in my neighborhood! There are other companies nearby and I'm glad I chose GenTech!!

While walking to another store in North Phoenix I saw Gen Tech. I had just bought a new laptop and…read moreneeded programs and apps installed. I tried this myself in the past but as a senior citizen it was a nightmare. Not only did Gen Tech have it up and running in less than an hour they also checked my older lap top for any malware. These are tech professionals who know what they are doing and very pleasant to deal with. The price was very fair and they saved me an awful lot of grief. Very much recommend them. What made it even better there was no upselling or trying to tie me into one of those "service contracts." This place is a real hidden gem.