I called in and had questions on why my HP G6 pavilion was running extremely slow…read more After explaining the steps I took to remedy and telling them how old/used the hardware was, they were able to help me with diagnostics over the phone. After a while I was told that the computer was probably just starting to reach its point of being obsolete. (This was after performing factory rests, BIOS updates, etc... to no avail) Anyways, I found them very helpful and they were willing to be of assistance free of charge since my computer was beyond repair. I though that was very sincere and appreciated it. Highly recommended Thanks guys! EDIT: This review is old, but still accurate! I guess I forgot to post it!

Called several times and left messages. They never answered the phone or returned my call.read more

Simply the best, Rob fixed the printer problem, fixed the TV internet problem and also gave us a…read moregreat reference for auto repair. Rob explained what he was doing and had my wife take notes. Rob explained everything simplistically. Great communication, Rob texted that he was on the way and Rob was on time for the appointment. Definitely will keep using and referring Rob for computer repair needs.

We have used Rob for a good number of years for computer issues. He is reasonable with his…read morepricing and always takes his time to explain the problem. He also offers advice as to how to avoid future issues. Will continue to use him for as long as he is in business. Bernard K. Phx. AZ

AARON IS THE BEST! I highly recommend him for your computer needs--especially when it comes to any…read moreviruses or malware. This was my experience: I work from home as a writer/editor/social media marketer, so my computer is vital to my business. A few nights ago I had a pop-up stating that it had been infiltrated with malware, and that I needed to call a number immediately. Me, being an idiot, DID call (to anyone who this happens to, DO NOT CALL THAT NUMBER), and reached a man who claimed to be "Windows Support." I soon realized (AFTER I'd given him remote access to my computer to "clear the malware") that it was a scam, and I was terrified that my information had been stolen/viruses and malware were in my system. I called Aaron the next morning and he immediately scheduled me, and stated if I wanted him to put an antivirus on my computer, he would do so. He calmed me and sounded very confident and assuring, and I felt so much better immediately. I met him at a nearby Safeway (he works from home) and gave him the Norton antivirus code (his recommended program) and he said he'd have it completed in a few hours. Aaron called me that afternoon promptly to say that everything looked good, that he had scanned and found no malware, and had installed the Norton. He had quoted me for 1-2 hours at $60 an hour (very reasonable, I called another company and their price was that PLUS travel fees). He said he would never go over $120, even if it took him longer, and for this job it ended up just being the $60. VERY reasonable for my peace of mind, Aaron's kindness, promptness and assistance with scanning my computer for viruses and installing the antivirus. He sat with me in Safeway when I retrieved my computer and gave me lots of tips on how to run my computer more efficiently, which browser to use, useful ad-blockers, and even emailed me that evening with his recommended plug-ins. AFTER I'd paid him already, he was still emailing me tips and even texted me to see how everything was going! Even better, my dad was afraid my bank account information might've been compromised so I texted Aaron the next day to ask his opinion and he called me immediately, detailing his advice and expertise on the topic, urging me to call him if I had ANY other questions or issues anytime. By far the best guy to contact with any computer needs, and especially if you are worried about something like viruses, malware or compromised info. HIGHLY RECOMMEND.

Aaron responded to my request quickly and talked me through a potential solution on the phone as we…read morewere having difficulty coordinating schedules for him to come to my home and resolve the issue (I was the issue with scheduling a time). Anyway, Aaron proposed a solution over the phone that ended up resolving my issue after I'd spent several hours trying to figure out in my own at no charge. Seems like a person that genuinely just wants to help people. Great person, knowledgeable and friendly way of relating comes through in any interaction with him. Next time anything comes up, I'll be sure to give him a call!

Mark of RAD Computers is truly an extraordinary IT professional in a class all of his own. He is a…read moremiracle worker who knows computers and networks inside out. He works with analytic precision and speed. He is fast-- very fast. Mark's knowledge and skills from 25 years of IT experience make him an exceptional value and resource. I watched him resurrect a laptop from the dead, resolve an intractable wi-fi connectivity problem, transfer the complete drive data of the resurrected laptop to two new computers, created a local network from nothing, resolved a connectivity problem with a printer, and overcome numerous compatibility issues-- all with ease. On top of everything else, Mark is honest and a man of his word. He went a little over his estimated time because of the numerous additional issues he resolved, but he honored his original very competitive estimate. You will be in good hands with Mark. Choosing him for your IT needs will be one of your best decisions in a long time. ...and he's a nice guy as well.

Mark was so helpful in fixing an issue that I've been dealing with on my MacBook for months! I…read morenever thought I was going to get it resolved but he had it up and running within minutes. Thank you so much Mark!

My email wasn't sending, other programs were running very slow, I was sure I had a virus. I…read morerebooted a bunch of times to no avail. I called Geeks 2 You and they came out the next day to check out the system. I thought I had an Outlook problem and hoped they were Microsoft Office specialists. They were, but they first did a quick check on my internet speed which revealed the problem as a very sluggish upload speed caused by a misbehaving router and fiber optic connection. James and Tevin fixed the problem quickly and also confirmed I had the latest version of software for my router. They then went above and beyond to fix a synching issue between Outlook and my Android phone. Then they cleaned up my hard drive by uninstalling unneeded programs, all the while explaining what was causing problems and giving me a "tune up" on my computer. I've got these guys down in my contacts and will definitely call them the next time I have a computer problem. They have my unqualified recommendation. John Fynmore

Freakin' Awesome! Arian is a fantastic technician. I've had him by a couple of times and computer…read moreis working perfect. Most recent I bought a new laptop which I needed to set up. He set it up and helped me adjust the settings so that it runs perfect as well. These guys have great customer service and response time. I most definitely would recommend.

Carefree Connections Computer Repair is AMAZING. They are quick and responsive, rather my router…read moredied or my laptop is having issues, hardware or software, they have been able to help. They even set up my new TV and universal remote. I appreciate their dedicated in-home service.

We had Jeff come to our new home in Trilogy at Verde River. We needed our PCs hooked up and not…read moreonly did he do a great job getting them up and running, he found numerous malware problems. He cleaned those up and worked to make sure that everything was to our satisfaction. If you are looking for an awesome computer guy, hire him! 5 STARS!

I am a Fountain Hills resident and I have utilized Fountain Hills Computer Services twice in the…read morelast five years. Both times I have been VERY pleased with the service I received. My most recent issue was that my desktop computer was not connecting to the internet. James, the service rep, came to our home and tried to fix the problem there, but when that didn't work, he took the computer back to the shop, tested it there, and found that my computer connected without any problem at the shop. The computer was brought back to my house, and James was able to connect my computer to the internet without a problem. In total, I was without my computer for only one day, and I was charged only $45.00, which also included a reconfiguration of our wireless network and wireless devices. I would highly recommend Fountain Hills Computer Services (and James, the service rep) for your computer problem needs!

These folks are 5 star all the way. Their service is professional and they are great to work with…read more Thank you, Conor, for all your help. It's nice to know there is someone I can call if I have a problem, and get it fixed.

I found The PC Guy by a web search…read more I scheduled the appointment for a few days after my new computer arrived. The technician, Elijah, called 30 minutes before arriving. He arrived as expected and after showing him the new equipment, he got right to work. He transferred all data from the old desktop hard drive, external hard drive, music and then arranged all the apps to the positions I had on my last monitor. He even downloaded the apps. Everything was seamless. There was no way I could have handled the job myself. Great work! Five out of five stars!

My computer was running slower than me (and I am old) so I appreciated John's quick call back and…read morehis clear instructions as we worked through my problem remotely. It's nice knowing that there is someone out there who knows what they are doing and is so willing to help. Great customer service!