I can't say enough good things about Don and Geek Elite Computer Services! Not only is he fairly…read morepriced but he went ABOVE and BEYOND to help recover data off of my failed hard drive when his normal software couldn't do the job. I cannot recommend him enough!! Don't waste any more time looking at alternatives. He has my business for life! Thanks Don!!

Don is awesome! Very responsive and reasonable. He built an entire computer for me and transferred…read moreall the data for a very reasonable price.

Thank you Vincent! I called Data Doctors on Pinnacle Peak…read moreand PIMA and spoke with Vincent; a courteous, knowledgeable and professional PC repair tech. After some dialogue, it was decided that the laptop needed to be brought into the shop. Vincent said he would try and repair / return my laptop by the weekend, which he did. Vincent informed me of their PC monthly care program and how it could save me money, not only on future repairs but on this repair as well. I joined the Data Doctors PC Care Club, as I feel it was the most cost effective and beneficial thing to do! My laptop was back in my home office humming along by the timeline quoted. My entire experience with Vincent and the Pinnacle Peak store was excellent! Thank you Vincent for providing professional, efficient and courteous service! Colleen S

I was pretty impressed with these guys…read more Over the years, I've collected several hard drive from older computers that were deposed of and they provide a disposal service for a fee. One of my recent problems was a backup for my current PC that didn't recognize it anymore. They provided several suggestions and I was impressed with there professionalism!

So I am WAY overdo submitting this review!! The manager at…read moreGentech, Dalton is AMAZING!! I called with laptop issues a few weeks on a holiday, had to call the emergency # on the recording! He helped me get it going again over the phone plus I took it on the next day so he can clear out some issues! Sooo HELPFUL & KNOWLEDGEABLE!! And the cost was very reasonable for their expertise!! THEN in the last two weeks, I've had to take my iPhone in that is only about six months old because it was really acting up! And of course he fixed that too! I cannot say enough about Dalton and all the staff at GenTech!! I highly recommend that you try them first even before your service provider! I know he saved me a lot of time! Thanks GENTECH!! So glad you are in my neighborhood! There are other companies nearby and I'm glad I chose GenTech!!

While walking to another store in North Phoenix I saw Gen Tech. I had just bought a new laptop and…read moreneeded programs and apps installed. I tried this myself in the past but as a senior citizen it was a nightmare. Not only did Gen Tech have it up and running in less than an hour they also checked my older lap top for any malware. These are tech professionals who know what they are doing and very pleasant to deal with. The price was very fair and they saved me an awful lot of grief. Very much recommend them. What made it even better there was no upselling or trying to tie me into one of those "service contracts." This place is a real hidden gem.

I had Geeks Mobile clean Sony computer about 3-4 years ago. At that time, it was suggested to…read morereplace the cooling fan. The past year or so the screen had been getting warm. I would only be on the computer 45 minutes or so before turning the display off to let it cool down. My computer is 17 years old and I put off replacing the fan as long as I could. I called on Wednesday before noon and they picked it up that afternoon. By Friday I had my computer back and it's like it's new again. It has made a world of difference. You can't get any better service for the reasonable charge than Geeks Mobile.

I could not be more unhappy with the service of this company. Two weeks ago, they showed up more…read morean hour late for an appointment - no phone call, no prior notice - nothing. They have no respect or appreciation for how a professional office works. The two items that I paid them to fix that day also did not get fixed, The problems have continued to this day - and they are major problems that seriously disrupt our workflow. Deon Lee Hanson then talked me into "upgrading" my network, telling me that my network was running on very old technology. So, I agreed to pay him for, and paid him, for this supposed "upgrade." While here to perform the supposed "upgrade," they shut down my computer and disconnected me from my network without telling me in advance. I was working on several documents at the time, all of which were lost and had to be redone because of this bonehead move. When I asked Deon Lee why they did this, he replied that he didn't know that I was here. Didn't know that I was here? I welcomed him at the door and have a glass enclosed office that looks directly into the area where our server closet is located. No honesty at all in my opinion. The "upgrade" has since turned into a disaster. EVERYTHING on my system and network runs slower than it did before Deon Lee Hanson touched anything. Our ability to maintain our workflow is even worse now. I asked Deon Lee for the money back that I paid for the repairs he never performed and the supposed "upgrade" that made my system worse. I needed the money back because now I am going to have to pay another IT firm to come in and fix this utter mess that Geeks Mobile created. Mr. Lee refused to refund my money. I now have to file a lawsuit. Folks, there are plenty of good mobile IT firms out there that are far, far better and more professional than this one. In my opinion, whatever you do, DO NOT USE THIS COMPANY!!! They are not talented and will not make things right when they mess up.

Thomas Barton is a rare breed. I called and left a message about my family member's laptop running…read moreterribly slow. He called back very soon and, at no charge, Facetimed to see how the computer was running. (He could have diagnosed through remote access but the computer was too slow for that). Mr. Barton figured out the crux of the problem at lightening speed. He explained that the problem wasn't something worth paying for repair. Not only did his honesty not earn him any money, but he gladly recommend some excellent laptops and even sent us the links on Amazon! By the way, we have taken that laptop previously to two local repair shops. We were totally ripped off at the first one and the second one installed upgraded parts but had no solution for the speed problem. So you can imagine how thrilled I am to have found RELIABILIT - IT Services & Computer Repair on Yelp!

Thomas Barton is very trustworthy, reliable, informative, and top notch young man when it comes to…read moreknowing his PC's and service repairs. He made himself available at a moments notice, as well as agreed upon time and place. He is prompt in his correspondence as well as courteous and friendly. He was very helpful as well as generous in his dealings with our PC gaming computer issues we were experiencing and solved them expeditiously as well as low cost and made recommendations on what to get on Amazon with several choice PC Gaming monitors. He was extremely helpful and reasonable in his recommendations as well as service repairs. His business name says it all RELIABILITY only spelled ReliabillT. Quite a genius and catchy name for a business. I highly recommend his repair or consult services for anyone experiencing difficulties with their gaming PC Computers. Thank you Thomas!!

Gabe is terrific. Knows his stuff and the way around computers and printers. He also came out to…read morethe house on a Sunday night to help me out. Great personality, nice and efficient. You will be happy if you need someone and call him.

I found it necessary to upgrade my 15 year old computer to move into the Windows 11 world. Beyond…read moreall the data and photo files I'd accumulated over the years I wanted to be sure that all my software programs made the move with shortcuts and passwords etc in tact so that the transition was as smooth as possible. The Surprise Tech Guy (John) exceeded all my expectations. Both my old and new box were picked up on time and returned on time 48 hours later. Appointment's were confirmed by text and email. A very professional operation. I was happy to find that all my files and software were intact. The only difference was the incredible speed and storage of the new box. John even circled back to resolve a minor issue with my wireless mouse and keyboard. A very satisfied customer who has found the only tech resource needed going forward. Thanks John Brian C

Dominic was absolutely professional in every aspect of the Install very reasonably priced highly…read morerecommend this young man

Had an overheating issue. Due to failing thermal paste. Dominic was able to quickly repaste my…read morelaptop and get me back to enjoying my computer again.

Sam did an excellent job updating my ASUS gaming laptop with a new battery and apps. My laptop was…read morenot working and his recommendation and service got me back up in hours. He is a wealth of information and knowledge in the IT industry and will be my "go to" for IT needs in the future. I highly recommend The ITD Group without reservation.

Sam is very responsive. We had an emergency and he came right over. Wasted no time getting to the…read moreroot of the problem and helping us traverse all complications we were experiencing with our ISP. Sam even called us back the next day to make sure we were being taken care of. 10/10 would recommend this Veteran owned business. Sam is a true professional.