I want to highly recommend the man I trust to repair my computer. The owner, Steve Underwood of…read more Surprise Computer LLC 623-455-9795. After an APS outage, my very old, maybe 15-20 years old, computer didn't come back on. I called Steve at 5:00, and he was at my house by 5:30. I depend a lot on my computer, so he took it with him immediately that evening. He cleaned out viruses and saved my information to a substitute computer, that he brought to me the following morning to use while he builds me a new one.

My Dell G15 gaming laptop got what is termed "the blue screen of death". My entire life is on that…read morelaptop and I'm dead in the water without it - helpless. Having been an electrical engineer for decades, I tried to fix it myself. I finally gave up and called Surprise Computer. Steve came to my house to help me get my life back. Honestly, I didn't think that anything could be done and that I would have to get a new laptop. But hallelujah, Steve was able to get me back up and running again. I am eternally grateful to him. He is now my go-to guy for anything future laptop issues.

Thomas Barton is a rare breed. I called and left a message about my family member's laptop running…read moreterribly slow. He called back very soon and, at no charge, Facetimed to see how the computer was running. (He could have diagnosed through remote access but the computer was too slow for that). Mr. Barton figured out the crux of the problem at lightening speed. He explained that the problem wasn't something worth paying for repair. Not only did his honesty not earn him any money, but he gladly recommend some excellent laptops and even sent us the links on Amazon! By the way, we have taken that laptop previously to two local repair shops. We were totally ripped off at the first one and the second one installed upgraded parts but had no solution for the speed problem. So you can imagine how thrilled I am to have found RELIABILIT - IT Services & Computer Repair on Yelp!

Thomas Barton is very trustworthy, reliable, informative, and top notch young man when it comes to…read moreknowing his PC's and service repairs. He made himself available at a moments notice, as well as agreed upon time and place. He is prompt in his correspondence as well as courteous and friendly. He was very helpful as well as generous in his dealings with our PC gaming computer issues we were experiencing and solved them expeditiously as well as low cost and made recommendations on what to get on Amazon with several choice PC Gaming monitors. He was extremely helpful and reasonable in his recommendations as well as service repairs. His business name says it all RELIABILITY only spelled ReliabillT. Quite a genius and catchy name for a business. I highly recommend his repair or consult services for anyone experiencing difficulties with their gaming PC Computers. Thank you Thomas!!

As much as I've babied my MSI since the day I got it the plastic housing on the laptop screen began…read moreto separate at the hinges due to the fasteners weakening after years of use. Bob sent me the link to purchase a new housing, and once it was in, I dropped it off and he had it repaired the same day. I worked in I.T. and telecommunications in the military and he is very knowledgeable and easy to talk with. He too is a veteran. The best part is he is my neighborhood and less than a mile away.

Bob was going to give me a cheaper Wi-Fi adapter for my laptop for free. I paid him $10. A name…read morebrand would have cost me $30. A+

Gabe is terrific. Knows his stuff and the way around computers and printers. He also came out to…read morethe house on a Sunday night to help me out. Great personality, nice and efficient. You will be happy if you need someone and call him.

I found it necessary to upgrade my 15 year old computer to move into the Windows 11 world. Beyond…read moreall the data and photo files I'd accumulated over the years I wanted to be sure that all my software programs made the move with shortcuts and passwords etc in tact so that the transition was as smooth as possible. The Surprise Tech Guy (John) exceeded all my expectations. Both my old and new box were picked up on time and returned on time 48 hours later. Appointment's were confirmed by text and email. A very professional operation. I was happy to find that all my files and software were intact. The only difference was the incredible speed and storage of the new box. John even circled back to resolve a minor issue with my wireless mouse and keyboard. A very satisfied customer who has found the only tech resource needed going forward. Thanks John Brian C

Brad was astoundingly knowledgeable. He had my PC that I'd been struggling with for weeks fixed…read morewithin the same day, and went above and beyond my expectations. My PC has no more stability issues, is fully updated and functional, and runs far better than it did before. He installed and got my RGB fans working, helped me with setting their speed, he even figured out in minutes what EA support couldn't figure out in weeks on how to install and make functional two games that had frustrated me. He kept me informed the whole way and messaged me the next day to follow up. He learned something new, I learned something new. We laughed, we cried. Okay, I cried... tears of joy, I promise. I would recommend no one other than Brad at iNFLUX PC to fix your PC/devices and 5 stars is not enough.

Brad with iNFLUX PC is awesome. I wanted to build an awesome gaming rig and he did not disappoint…read more On his recommendations I put together and purchased all of the items I would need. Brad assembled the computer and at the same time tutored me as the process went forward. Fantastic job. I highly recommend iNFLUX OC for all your IT and computer needs.

I have had Mat service my desktop twice in the last 6 months. He is very direct and professional…read more His rates are but a fraction of what Cox tries to get away with with their "service plan". His house-calls are a great convenience. Each time he arrived within a couple of hours......the same day I called. I would certainly use him again. df Surprise AZ

Matt is my go to guy for my laptop. Good communication. Easy to drop off and pick up at the UPS…read moreStore. I appreciate the excellent service.

Rarely do you take something in for repair and get it back working better than when it was new. But…read morethat's exactly what happened when I took my laptop in when the hard drive crashed. Matt salvaged ALL of the data (pics, music, etc.) installed a new solid state hard drive and WOW, is it fast now! They did such a great job, when my dad's PC hard drive died, they provided the same service for him. Machine works great and all of his data was saved as well. Turn around time is super fast, prices are more than reasonable and Matt now has two customers for life!

Icon for DuckDuckGo disappeared from my desktop. Simple thing to fix, right? NO! When I got my…read morelaptop back, $185 later, nothing was the same, nothing worked as it used to and still no DuckDuckGo icon on my desktop. Made several trips in to fix the new problems they created. Also, when I mentioned that's all I wanted in the first place was DuckDuckGo on the desktop it was explained to me that I really didn't want DuckDuckGo and there were better products out there. A lot of money for nothing. A month later and I'm still trying to get things to work the way they used to. Not happy!

I went to Scott and he is wonderful! My kitten knocked over my coffee and it went all over the…read morecomputer completely shutting it down. I was panicked because so much is in this computer for my work. Very little had been saved to the cloud. I had a new computer that had not been used much so I took them to Scott hoping my drive was not damaged. Within 24 hours I had my new computer back with all my data. He was super kind and patient and VERY RESONABLE.

Scott at Geeks in Phoenix provided exceptional, expert technical support for Microsoft Office (365…read moreand Microsoft Office & Business) seamlessly navigating both platforms to fix issues and customize settings. I felt so comfortable working with Scott and the cost was very reasonable. I feel the value he brings and his expertise makes him a reliable choice for professional IT services!