I found it necessary to upgrade my 15 year old computer to move into the Windows 11 world. Beyond…read moreall the data and photo files I'd accumulated over the years I wanted to be sure that all my software programs made the move with shortcuts and passwords etc in tact so that the transition was as smooth as possible. The Surprise Tech Guy (John) exceeded all my expectations. Both my old and new box were picked up on time and returned on time 48 hours later. Appointment's were confirmed by text and email. A very professional operation. I was happy to find that all my files and software were intact. The only difference was the incredible speed and storage of the new box. John even circled back to resolve a minor issue with my wireless mouse and keyboard. A very satisfied customer who has found the only tech resource needed going forward. Thanks John Brian C

Excellent very happy highly recommended this company great value for the money! I had issues with…read moremy TV they did great!

Quickest service ever! I dropped off a console for HDMI port replacement, and within the hour of…read moreleaving, he called and said it was done! WOW! I got home & plugged in to test, voila! It works again! I had the repair done as a surprise for my friend, he greatly appreciated it & I greatly appreciate PC Savants speedy service!

Matt has fixed two of my computers (laptop, desktop). He had it done the next day with no issues!…read moreGreat pricing as well! I will probably be seeing him again in the near future

Dominic was absolutely professional in every aspect of the Install very reasonably priced highly…read morerecommend this young man

Had an overheating issue. Due to failing thermal paste. Dominic was able to quickly repaste my…read morelaptop and get me back to enjoying my computer again.

My Dell G15 gaming laptop got what is termed "the blue screen of death". My entire life is on that…read morelaptop and I'm dead in the water without it - helpless. Having been an electrical engineer for decades, I tried to fix it myself. I finally gave up and called Surprise Computer. Steve came to my house to help me get my life back. Honestly, I didn't think that anything could be done and that I would have to get a new laptop. But hallelujah, Steve was able to get me back up and running again. I am eternally grateful to him. He is now my go-to guy for anything future laptop issues.

Steven did me a solid. great service. will not use anyone else ever again,…read more Very very good at what he does.

My new great recommended find: Sun City Computer. Jay Harris, the owner is so helpful, besides…read moreknowledgeable. I purchased a laptop at such a good price. He transferred everything from my Windows 10. Then he removed all my data from my "old" laptop and set it up for my friend. (It wasn't enough for my needs.) His warranty lasts for as long as he's in business. He then boxed it for shipping. The following day, he came to my house to get it to connect with my printer (Internet). Jay is located a few doors down from Royal Cafe on Grand. Lots of parking.

I am delighted with the service from Jay at Sun City Computer…read more He was very knowledgable, efficient and reasonably priced. What a pleasure to get great, honest service.

Ross arrived on time. He really had his work cut out 4 him. He spent 2 hours working on desk top,…read morebut he fixed it. Very grateful for his help.

My sons gaming PC decided it didn't want to work after 6 months of use. I needed a fast repair and…read morewent with the Computer Repair King (Ross). He quickly was able to diagnose the problem and get my sons PC back up and running. He was very accommodating, professional and had a great line of communication. I will be using Ross for all my future computer repairs going forward. (I want to note, as I think it's important, my PC was under warrenty but due to urgency I didn't want to go that route. Ross was the first to recommend going through warranty to save money, which speaks volumes, he is honest and has the costumers best interest in mind)

My experience didn't start off great. There were shipping delays, and when my PC arrived, I ran…read moreinto an issue that prevented me from enjoying it right away. I was understandably frustrated. That said, I want to give credit where it's due. The MetaPC team took ownership of the situation, stayed in communication, and made things right. They worked with me to resolve the issues, followed through on their commitments, and showed they genuinely cared about making sure I was taken care of. Problems can happen with any company, what matters is how they're handled. MetaPC earned my respect by standing behind their product and their customer. I'm happy with the resolution and appreciate the effort the team put into turning a frustrating experience into a positive one. Thank you to everyone at MetaPC for making it right.

Overall: 6 Stars from me!…read more ________________________________________________ Visit: 2026: 6 Stars from me! Location: Gilbert (1st Time) My mentors PC had a secure boot fail on an all in one. After trying to do it myself and not succeeding, dropped it off to let the pros do it. Dropped it off at 5pm and it was ready the next day. Was only charged for 1hour of service Fantastic service, communication, speed and quality. ________________________________________________ Visit: 2025: 6 Stars from me! Location: Phoenix Was getting my pc ready for BF6 when I ran into an issue with my HD and secure boot. They were able to quickly find out the issue (loose connection with my HD. Just as quick they were able to repair it and get it back to me same day as I dropped it. OUTSTANDING service, care, and treat you with respect and honesty. ________________________________________________ Visit: 2024: 6 Stars from me! Location: Phoenix Need a repair for a strange sound from my pc. They helped to figure it out via email. Then on the visit to have it fixed, I was treated with respect and never felt like I was being talked down to. Trogdon, Drew and Chris were some of the nicest folks I have ever met. Time flew by as I relaxed and played some forza and watched rick and morty on tv! You will not regret it. ________________________________________________ Visit: 2023: 6 Stars from me! Location: Phoenix They fixed an bad shipped PC that I got from another company. If you are looking for a great place for support, replacements and pc shopping, then look no further than META PCs. They treated me fair and with respect, and I know nothing about the insides of pcs. Check them out online and in person here in Phoenix. Will be back there for my next upgrade. ________________________________________________

Matt is my go to guy for my laptop. Good communication. Easy to drop off and pick up at the UPS…read moreStore. I appreciate the excellent service.

This computer repair is legit and worth it. My daughter's laptop wasn't working and Matt had it…read morerepaired in less than a week. He's professional, knowledgeable, responsive, and fair prices. I would highly recommend West Valley Tech!