Helped me out with a broken screen, perfect repair and price…read more Only downside - and this is very minor - is that it was a bit hard to find his shop at first. Now that I know where he is I'll be returning it and when I break my phone screen again.

Quick response on the app and to follow up questions. Convenient location and great value. Thanks!read more

After being jerked around by Best Buy's "Geek Squad" I ended up going to Data Doctors (SE corner of…read moreFLW & Thompson Peak next to the Water Store) who I now highly recommend. The Geek Squad apparently couldn't handle the extremely complex swap out of a simple fan (note the sarcasm) but the Data Doctors got it done in 2 hours. What's funny is that Geek Squad said it COULDN'T BE DONE. Well, I guess they were wrong. Data Doctors got it done on the same day. They swapped out the fan in 2 hours without a single issue. Yes they do charge more than Geek Squad. I guess you get what you pay for. Also, there is no waiting time at Data Doctors. You walk in and someone is helping you almost immediately.

The techs at this location are really well trained. In particular, Jackson is patient,…read moreknowledgeable and sticks with the issue till it is resolved.

Mike was great to work with. He was up front with all the prices and was in constant communication…read morewith me. He stayed with in the budget discussed and gave me additional services, free of charge. Once the work was completed, he thoroughly explained all of his work and gave advice on how to properly maintain my gaming machine. He was always polite, respectful and demonstrated high levels of expertise. I would highly recommend him.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

I had Geeks Mobile clean Sony computer about 3-4 years ago. At that time, it was suggested to…read morereplace the cooling fan. The past year or so the screen had been getting warm. I would only be on the computer 45 minutes or so before turning the display off to let it cool down. My computer is 17 years old and I put off replacing the fan as long as I could. I called on Wednesday before noon and they picked it up that afternoon. By Friday I had my computer back and it's like it's new again. It has made a world of difference. You can't get any better service for the reasonable charge than Geeks Mobile.

Very knowledgeable. Arrived at sheduled time. Diagnosed the problem unfortunately the repair…read morerequired replacement of hard drive. I received my laptop in working order ahjs promised, in just a couple days with all files, icons, etc. In tact.

If I could give more than 5 stars, I would. Such a relief to have Blake and Brandon at…read moreMcKellips/Recker office work on my computer. "SOMETHING" went wrong on our computer and I immediately called Blake and said HELP. His first words were, no problem, bring it in and we will get to work on it. WOW....Being a NON-computer person, this type of reassurance puts an ease into me, the last thing I need right now is to shop for a computer. Picked up my computer and Brandon is just so positive and willing to offer help with what I need. I'm happy both of them are at my store and will never leave. (just selfish thinking). Big time atta-boy for Data Doctors in having outstanding employees that help people like me !!...A trillion stars....

I took my pc in knowing that my ssd was failing in some way, but wanted to get it diagnosed on what…read moreexactly I needed to get replaced (the cables, connectors, or the ssd itself) so I could have peace of mind. After paying the $59, after waiting a weekend of relief, when I called for the follow-up, I was told what I already knew. That my ssd was failing, and they couldn't test it any further. Okay, I took it in for a diagnosis, told them I knew it was the ssd that was corrupted or damaged, and then three days later they tell me the same thing that I told them to begin with... But for the repair I was told it would be $240, and that it might not even work to get my data back. I told them I don't care about getting my data back, I just wanted a new drive and a fresh install of windows. I was told it would be $140 for that. I don't understand how buying a $50 ssd and reinstalling windows would cost $140. Even if I asked them to just ditch the ssd and install windows on one of my HDD's it would be the same cost. Since the only thing they told was the same thing I told them when I walked in the store, I would desire a refund. Update: I picked up my pc and when I asked about a refund, he was rather blunt and said that I didn't know what was wrong and insinuated that I was lying. He said something similar to "you would've fixed it yourself if you knew what the problem was". I told them that the problem was the ssd with the operating system downloaded on it when I originally called and when I brought it in... and apparently I'm being gaslit... There is no reasonable explanation for a new ssd and windows installation costing $140 at the minimum. It was not a transparent price, as when I asked on the phone and in person what their rates were they said both times 'it will be a $60 fee, BUT it will go towards total cost of the repair which is the cost of parts and a small labor fee' According to them, it would be $99 for the ssd replacement and $40 for labor. A 500 gb samsung ssd (already double the storage of my original ssd) is only $53 on amazon... I am a highschool student and can only work part-time hours, which means I don't have enough money to pay for these absurd up charges, and not enough time to do the repairs myself. I don't have enough money to have $60 go to waste when that is half the money I make in a week. I had to save money to even afford the "evaluation", and I am not interested in the $240 or $140 prices. Again, like before my update, I ask for a refund because the workers were a bit rude and blunt when I told them my situation and didn't care about the situation I'm in.

Thank you Vincent! I called Data Doctors on Pinnacle Peak…read moreand PIMA and spoke with Vincent; a courteous, knowledgeable and professional PC repair tech. After some dialogue, it was decided that the laptop needed to be brought into the shop. Vincent said he would try and repair / return my laptop by the weekend, which he did. Vincent informed me of their PC monthly care program and how it could save me money, not only on future repairs but on this repair as well. I joined the Data Doctors PC Care Club, as I feel it was the most cost effective and beneficial thing to do! My laptop was back in my home office humming along by the timeline quoted. My entire experience with Vincent and the Pinnacle Peak store was excellent! Thank you Vincent for providing professional, efficient and courteous service! Colleen S

I was pretty impressed with these guys…read more Over the years, I've collected several hard drive from older computers that were deposed of and they provide a disposal service for a fee. One of my recent problems was a backup for my current PC that didn't recognize it anymore. They provided several suggestions and I was impressed with there professionalism!

Thomas Barton is a rare breed. I called and left a message about my family member's laptop running…read moreterribly slow. He called back very soon and, at no charge, Facetimed to see how the computer was running. (He could have diagnosed through remote access but the computer was too slow for that). Mr. Barton figured out the crux of the problem at lightening speed. He explained that the problem wasn't something worth paying for repair. Not only did his honesty not earn him any money, but he gladly recommend some excellent laptops and even sent us the links on Amazon! By the way, we have taken that laptop previously to two local repair shops. We were totally ripped off at the first one and the second one installed upgraded parts but had no solution for the speed problem. So you can imagine how thrilled I am to have found RELIABILIT - IT Services & Computer Repair on Yelp!

Thomas Barton is very trustworthy, reliable, informative, and top notch young man when it comes to…read moreknowing his PC's and service repairs. He made himself available at a moments notice, as well as agreed upon time and place. He is prompt in his correspondence as well as courteous and friendly. He was very helpful as well as generous in his dealings with our PC gaming computer issues we were experiencing and solved them expeditiously as well as low cost and made recommendations on what to get on Amazon with several choice PC Gaming monitors. He was extremely helpful and reasonable in his recommendations as well as service repairs. His business name says it all RELIABILITY only spelled ReliabillT. Quite a genius and catchy name for a business. I highly recommend his repair or consult services for anyone experiencing difficulties with their gaming PC Computers. Thank you Thomas!!

I found The PC Guy by a web search…read more I scheduled the appointment for a few days after my new computer arrived. The technician, Elijah, called 30 minutes before arriving. He arrived as expected and after showing him the new equipment, he got right to work. He transferred all data from the old desktop hard drive, external hard drive, music and then arranged all the apps to the positions I had on my last monitor. He even downloaded the apps. Everything was seamless. There was no way I could have handled the job myself. Great work! Five out of five stars!

My computer was running slower than me (and I am old) so I appreciated John's quick call back and…read morehis clear instructions as we worked through my problem remotely. It's nice knowing that there is someone out there who knows what they are doing and is so willing to help. Great customer service!

Excellent service, friendly, and did an amazing job getting my laptop running better than new,…read moredefinitely recommend

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

Carlos was very professional and efficient , the service was great,…read more My computer and all my system are running smoothly, i own a small business, this was my second time working with Carlos, a real professional, I recommend this company

Carlos cleaned up my 8 year old laptop and installed a new hard drive and it now runs like new for…read morejust a few hundred dollars!! And best of all he did it all in just a few days. Super nice guy!