Thomas Barton is a rare breed. I called and left a message about my family member's laptop running…read moreterribly slow. He called back very soon and, at no charge, Facetimed to see how the computer was running. (He could have diagnosed through remote access but the computer was too slow for that). Mr. Barton figured out the crux of the problem at lightening speed. He explained that the problem wasn't something worth paying for repair. Not only did his honesty not earn him any money, but he gladly recommend some excellent laptops and even sent us the links on Amazon! By the way, we have taken that laptop previously to two local repair shops. We were totally ripped off at the first one and the second one installed upgraded parts but had no solution for the speed problem. So you can imagine how thrilled I am to have found RELIABILIT - IT Services & Computer Repair on Yelp!

Thomas Barton is very trustworthy, reliable, informative, and top notch young man when it comes to…read moreknowing his PC's and service repairs. He made himself available at a moments notice, as well as agreed upon time and place. He is prompt in his correspondence as well as courteous and friendly. He was very helpful as well as generous in his dealings with our PC gaming computer issues we were experiencing and solved them expeditiously as well as low cost and made recommendations on what to get on Amazon with several choice PC Gaming monitors. He was extremely helpful and reasonable in his recommendations as well as service repairs. His business name says it all RELIABILITY only spelled ReliabillT. Quite a genius and catchy name for a business. I highly recommend his repair or consult services for anyone experiencing difficulties with their gaming PC Computers. Thank you Thomas!!

Freakin' Awesome! Arian is a fantastic technician. I've had him by a couple of times and computer…read moreis working perfect. Most recent I bought a new laptop which I needed to set up. He set it up and helped me adjust the settings so that it runs perfect as well. These guys have great customer service and response time. I most definitely would recommend.

I strongly recommend AGAINST using this company. When I called them, they misrepresented to me that…read morethey had technicians with the expertise to fix my problem, when they did not. The first technician they sent out actually made matters WORSE than they were before. Before he came, I could receive but not send emails. When he left --- and for hours and hours after that -- I could not send OR receive emails. I was shut down - a small business owner's nightmare. He also told me that when the system came back up, all of the emails that I missed the previous day would re-populate. He was wrong about that too. So I lost a significant amount of business that I can never get back. The second person they sent out admitted that he did know how to fix the problem, and did not know his way around a Mac either. Another wasted hour. There were then supposed to send out yet another technician to fix the problem, but then they called me at the 11th hour to tell me that he would not be coming because the bottom line was, THEY DO NOT HAVE THE ANYONE CAPABLE OF FIXING IT -- the complete opposite of what they told me when I first called them. So, I lost the ability to get someone else in here who actually knows what they are doing. It was a complete circus. I would never recommend to anyone - and certainly not a business owner - that they use this company.

Simply the best, Rob fixed the printer problem, fixed the TV internet problem and also gave us a…read moregreat reference for auto repair. Rob explained what he was doing and had my wife take notes. Rob explained everything simplistically. Great communication, Rob texted that he was on the way and Rob was on time for the appointment. Definitely will keep using and referring Rob for computer repair needs.

We have used Rob for a good number of years for computer issues. He is reasonable with his…read morepricing and always takes his time to explain the problem. He also offers advice as to how to avoid future issues. Will continue to use him for as long as he is in business. Bernard K. Phx. AZ

I had a Very Good experience with Todd. I have a pretty good electronics background. I was a major…read moreplayer in the Satellite Industry, C Band, Direct TV, Dish Network. I also have 35 years in the Music Industry. I currently own a Sound and Lighting Company and a DJ service. I have had my share of dealing with technicians in all industries thru the years.Todd took his time and was very precise and knowledgeable in his diagnosis. He did not try to sell me but educated me which led to some sales. But I was already happy with his original work, the upgrades were my decision after I was educated by him. I highly recommend Todd and FH PC repair. I travel back and forth from San Diego and FH I will now only let Todd Touch my gear.

I dropped my Dell laptop off on 7/31. I explained to Todd that the processor was running at 100%…read moreand I suspected it was malware based on internet postings. I had already run an anti-malware program and found nothing. Todd charged me $75 to check for malware, nothing was found and nothing had changed when I got it back except the antivirus software was deleted as he thought that was causing the problem. I went back to retrieve a CD he forgot to give me about a week later and asked him if he would be willing to refund me a portion of the $75 as I felt I paid for a service but the problem was not solved. He adamantly refused. He said he worked on it for over 5 hours which I have my doubts about. It may be a communication issue but Office Max got it to work at 100% for $79. He insists that he is right but I felt that I paid too much and he refused to compensate me at all. Today he said he would have done what Office Max did at no additional charge but it's easy to say that when the work was already done.

I called in and had questions on why my HP G6 pavilion was running extremely slow…read more After explaining the steps I took to remedy and telling them how old/used the hardware was, they were able to help me with diagnostics over the phone. After a while I was told that the computer was probably just starting to reach its point of being obsolete. (This was after performing factory rests, BIOS updates, etc... to no avail) Anyways, I found them very helpful and they were willing to be of assistance free of charge since my computer was beyond repair. I though that was very sincere and appreciated it. Highly recommended Thanks guys! EDIT: This review is old, but still accurate! I guess I forgot to post it!

Called several times and left messages. They never answered the phone or returned my call.read more

Excellent quality, great pricing and the best part outstanding customer service. If you have…read moreproblems with your computer they will help you with any detail large or small. Things as simple as helping to connect a new printer of as complex as replacing a hard drive.

I needed a place to fix my keyboard from a previously bad technician that told me she could replace…read moremy keyboard. (It was not supposed to be replaced the way he did, I found out later from Raven). Not all computer guys know what they are doing inspite of a pretty building they may be sitting in..... Raven was very quick to respond and did a great job in spite of the damage the previous technician did. I also ended up purchasing a refurbished laptop, which was a great price for a gently used computer. I would highly recommend him, especially for any software or hard drive issues, he is very good.

Mark was so helpful in fixing an issue that I've been dealing with on my MacBook for months! I…read morenever thought I was going to get it resolved but he had it up and running within minutes. Thank you so much Mark!

I was on my computer and downloaded a "clean up" program and used it. Then computer screen went…read moreblack. Highly upset thought I checked connections but had missed the fact that the cord from monitor had loosened from tower. It was user error (me) assuming the new program blew things out in my windows environment but Mark at RAD answered me promptly thru YELP and was happy for me I found my fix! Such a nice person and will use in the future for any computer issues!!! Thank you Mark,

Scott at Geeks in Phoenix provided exceptional, expert technical support for Microsoft Office (365…read moreand Microsoft Office & Business) seamlessly navigating both platforms to fix issues and customize settings. I felt so comfortable working with Scott and the cost was very reasonable. I feel the value he brings and his expertise makes him a reliable choice for professional IT services!

I got messages that my hard drive was maxed out. I have an old Dell desktop that I don't want to…read morereplace. I took my computer to Scott at Geeks In Phoenix, he quickly told me what the problem was, explained what needed to be done to correct it. Keeping what I needed and costs in mind, Scott recommended a larger hard drive. He had one in his stash, cloned my hard drive so I did not lose any of my stuff which made me very happy. Had my computer back to me the next morning with a larger hard drive and working perfectly. Prices are VERY reasonable and I highly recommend Geeks In Phoenix for computer repairs.