I put this in this lication even though I was dealing with corporate back east. I put in an online…read morerequest over a week ago and paid the $99 to have 10 banker boxes of data shredded. The online forms asked me what dates I wanted and I gave them a week window. It took them halfway into that window timeframe to call me back and ASK me what dates I wanted. When I said you have 2 days left or I'm canceling, they said they had to check with another department and call me back. They called back the next day and said they would come the next day, Friday. I asked for a window on Friday, morning, afternoon, evening? They said they would have to call back. It's Friday, I've been on hold for over 15 minutes to find out the window. This is the second time I called. The first time was when I tried to schedule by phone and got no one after 15 minutes. I should have gotten the hint. Customer service is non-existent. Makes me wonder about the quality and security of my data.

From the owner: Iron Mountain Data Centers operates a global colocation platform that enables customers to build…read moretailored, sustainable, carrier and cloud-neutral data solutions. As a proud part of Iron Mountain Inc., a world leader in the secure management of data and assets trusted by 95% of the Fortune 1000, we are uniquely positioned to protect, connect and activate high-value customer data. We lead the data center industry in highly regulated compliance, environmental sustainability, physical security and business continuity. We collaborate with our 1,300+ highly regulated customers to build and support their long-term digital transformations within our global footprint spanning 3 continents.

Mark was so helpful in fixing an issue that I've been dealing with on my MacBook for months! I…read morenever thought I was going to get it resolved but he had it up and running within minutes. Thank you so much Mark!

I was on my computer and downloaded a "clean up" program and used it. Then computer screen went…read moreblack. Highly upset thought I checked connections but had missed the fact that the cord from monitor had loosened from tower. It was user error (me) assuming the new program blew things out in my windows environment but Mark at RAD answered me promptly thru YELP and was happy for me I found my fix! Such a nice person and will use in the future for any computer issues!!! Thank you Mark,

The techs at this location are really well trained. In particular, Jackson is patient,…read moreknowledgeable and sticks with the issue till it is resolved.

Kenny from Data Doctors helped me set up a photo printer. He was very knowledgeable and patient. I…read morerecommend Data Doctors.

Simply the best, Rob fixed the printer problem, fixed the TV internet problem and also gave us a…read moregreat reference for auto repair. Rob explained what he was doing and had my wife take notes. Rob explained everything simplistically. Great communication, Rob texted that he was on the way and Rob was on time for the appointment. Definitely will keep using and referring Rob for computer repair needs.

We have used Rob for a good number of years for computer issues. He is reasonable with his…read morepricing and always takes his time to explain the problem. He also offers advice as to how to avoid future issues. Will continue to use him for as long as he is in business. Bernard K. Phx. AZ

Aaron responded to my request quickly and talked me through a potential solution on the phone as we…read morewere having difficulty coordinating schedules for him to come to my home and resolve the issue (I was the issue with scheduling a time). Anyway, Aaron proposed a solution over the phone that ended up resolving my issue after I'd spent several hours trying to figure out in my own at no charge. Seems like a person that genuinely just wants to help people. Great person, knowledgeable and friendly way of relating comes through in any interaction with him. Next time anything comes up, I'll be sure to give him a call!

What a great guy! Rather than taking my money, which she certainly could have, he was kind enough…read moreto ask some questions over the phone and help me fix the speed problem on my PC with no charge. I will definitely use him again in the future, if I ever need an IT expert in the local area!

Kevin is outstanding. He got my Dell Latitude up and running better than ever. It needed a new hard…read moredrive and he was able to save most of my files. Don't waste your time and money going somewhere else. Very fair pricing. Thanks Kevin!

My dad had an alienware computer sitting around that he was just too lazy to fix. I was in town,…read moreyelped whatever was close and got really really lucky with Kevin. What I got done: SSD installation, virus removal, Windows 10 installation Customer Service: Kevin is a nice man, pleasure to talk to. He gave me updates while he was fixing my computer and told me how long it would take as well differences he noted with hardware changes Speed: He fixed the computer in 2 days, fast. Cost: it was really fair and affordable. More importantly, I'm writing this review because I feel like Kevin is a real standup guy thats not going to screw you over. Really, just talk to him and meet him. See for yourself.

Deon answered phone & came out immediately to rescue my Mac book pro. He fixed everything &…read moreexplained why I had a problem. He returned it a week later. He is wonderful & I am so appreciative for such great service.

Well this is a following up on my laptop............it's dead!!!! John from Glick's Mobile Computer…read moreRepair looked at my laptop and discovered it wasn't the battery after all, more like the motherboard, so out came the hard drive to download into another laptop when I get one. My current laptop was 4 years old. Good thing Black Friday is around the corner. John was courtesy, took the time to explain the process that as soon as I get my new laptop they would set it up and reinstall my old data. Great experience, knowledgeable and friendly. I strongly recommend Glick's Mobile Computer Repair for all of your computer problems. David Glick is the owner and certified technician.

My laptop was always shutting down whenever I tried to open google, a file or an app. They repaired…read moremy laptop due to faulty RAM and updated from 8 GB to 16 GB.

I was skeptical bringing in my Xbox for an HDMI repair, because the first place I took it into…read moredidn't fix it very well. Needless to say I am extremely happy with the work they did, it is a solid fix and works perfectly. Not to mention it's $160, 40$ cheaper than the previous tech store that didn't fix it very well. And they managed to fix it in 3 days, compared to the week it took the other store to do the same thing but worse. The customer service from TechBros was great, will definitely come here for future repairs if needed.

Thank you Vincent! I called Data Doctors on Pinnacle Peak…read moreand PIMA and spoke with Vincent; a courteous, knowledgeable and professional PC repair tech. After some dialogue, it was decided that the laptop needed to be brought into the shop. Vincent said he would try and repair / return my laptop by the weekend, which he did. Vincent informed me of their PC monthly care program and how it could save me money, not only on future repairs but on this repair as well. I joined the Data Doctors PC Care Club, as I feel it was the most cost effective and beneficial thing to do! My laptop was back in my home office humming along by the timeline quoted. My entire experience with Vincent and the Pinnacle Peak store was excellent! Thank you Vincent for providing professional, efficient and courteous service! Colleen S

Eric installed peripherals and gave good advice on replacing a very old system at my house. Fast…read moreand cheerful and really helpful.