I don't usually leave reviews, but I worked with Jacob at the Tech Bros Phoenix office because my computer crashed. I was amazed at how he handled everything with such (good old-fashioned customer service) and kept me informed on my options and did everything that he said he would do. I would recommend if you're having problems with your computer to definitely use this company. I have used them before and I will always use them in the future. read more

I needed to get rid of a computer monitor. I went to the storefront. They asked if I needed help getting it out of my car, but I didn't. I dropped it off and left. There was no charge to drop it off, the service was friendly and the whole thing took about two minutes. I'll be back next time I need electronics recycling services. read more

Some of the friendliest and most efficient tech guys i have used yet. Had a problem getting a custom PC to post due to a dumb issue (gpu not fully seating due to casing and causing errors). Not only were they helpful in getting the issue resolved, they didn't even charge me the Diag fee and they got it back to me next good as new. will use them in future. read more

5 stars doesn't begin to say it all. These guys are so good that they meet or exceed America's absurd customer service expectations every time! Today was my 4th visit and the second time I took a new laptop still in the unopened box and asked them to test, evaluate and load MS products. I'm experienced but nothing compared to Lane. He's a professional, talented, well trained and courteous dude. I regret that I couldn't find guys like these when I was in business. I recommend anyone looking to buy a new or used computer go into TechBros and ask for advice, anyone! read more

I've been to this location several times and if I haven't reviewed before , this is long overdue. Today, when my iPhone appeared to have just flat out died and would not turn on, I came straight here. Both techs were pleasant, and genuinely seemed to care about helping me. Sabih immediately took a few trouble-shooting steps and voila, my phone was fixed. They understood I wanted to hold out for the new iPhone release in 3 months but gave me a few tips on how to avoid this happening again and what to do to preserve my feeble battery until September. I asked about the charge to replace if needed, but got no pressure to change my mind now...Just helpful advice, and sent efficiently got me on my way. I've bought really good gently used laptops and monitors here in the past and will ALWAYS make this my first stop for any tech needs. read more

Techbros are the best! They are knowledgeable, reliable, honest, and speedy. And they truly stand behind their work! We have used both the Scottsdale and Phoenix locations and we could not be more grateful for their excellence service! read more

I recently required two ipad fixes. One was easily and quickly accomplished. The other was unfortunately not possible. However, instead of charging me for examining a dead iPad that could not be repaired, these wonderful gentleman found me a refurbished one for the same price. So I left better than I came. They were polite, professional, communicated well, and did a great job. I'm very grateful. read more

I walked in on a Monday at 12pm with a cracked iPhone XS screen and Adam was extremely informative, helpful, and quick. All three of the employees greeted me when I walked in and were very polite. My phone is good as new for an affordable price. To top it off it was finished within and hour before I had to get back to work. read more

Life saver! Seriously. I went to Apple because my laptop all the sudden didn't turn on. I thought my charger was dead because my MacBook Pro is only a year old. Well, Apple said it had water damage and wanted to charge an arm and a leg. I'm sorry, but I'd rather just buy a new laptop, rather than fix it for the same price. Anyway, enough about Apple.. I came here off a recommendation and I am highly pleased. The issue was easily fixed and the pricing couldn't be beat. They informed me it wasn't a big issue as Apple made it seem and I am so beyond happy. I highly recommend coming here, I'll be back if anything ever happens again, without thinking twice about it, and will be referring any of my friends. HUGE thank you! read more

Previous experience has been good, not today for some reason: 9 AM dropped off for repair; told about 2 hrs 11.27 they called to say it was ready. Went there, paid the agreed price. I asked if everything was done. He checked, no it will be about 10 minutes, if you want to wait. We decided to have lunch. 2 PM still not ready; said about another hour. 3 PM they finally called to say it was now ready. After four visits and many miles, we finally have the computer working. A very frustrating day. read more

I went here to have two computers evaluated and worked on. I had a broken down HP laptop that I needed to have the data extracted from the hard drive. This was done without any problems. I had a second older HP that would not boot Windows 10 to be evaluated. I showed the tech that one of the hinges was stiff and that it needed to be opened carefully. I showed him specifically how to open the screen. He dismissed me stating that hinge problems are common. I received a call the next day stating that they could not get the Windows to boot. He further stated that he had a similar computer that I could swap with the HP that would cost about 30 dollars more. It was a refurbished Toshiba. I told him that if he could not get the HP to boot, then I guess I had no choice. I went to pick up the computers yesterday. I received a thumb drive with the data from the broke computer, the refurbished Toshiba, and the HP that would not boot. I paid cash in full. After I got back home I examined the HP that would not load. They failed to tell me that they finished off the stiff hinge and broke it completely. They concealed this from me. Never stated that the hinge broke. Unrepairable. If they would have come clean and said that they broke the hinge I would have been okay with it. But they decided to conceal it. This is monkey business. This shop cannot be trusted. Avoid this shop. They are not honest. read more

My friends 14 year old daughter shattered the screen on her I-phone XS Max while baby sitting my daughter so I called 6 places on Yelp. 5 of their competitors wanted $280 just to do a screen replacement. Called here and they said $160. Dropped off the phone at 2:20pm on a Sunday & they had screen fixed like new by 2:50pm. Great service and very friendly staff definitely coming back anytime I need repairs done read more

Great people Sorted out problems with my laptop Friendly and very courteous Great value read more

TechBros - Phoenix Computer Repair & Recycle - Mobile Phone Repair Near Me - Phoenix, Arizona

FAKE 5-STAR REVIEWS*** - If iFIXiTusa told you they'd only give you a discount if you leave a review. That's illegal. You should demand your 10% off NOW and leave them a brutally honest review. iFIXiTusa knows that people like you and me look at reviews before coming. The reason why the FTC.gov made it illegal to pay people to leave good reviews. It's unfair to consumers that want a genuine opinion about their business. Case and point - I'm a bargain hunter. I look on yelp for people with great service and if I can find a discount, I'll go for it. I looked at 3 places and choose iFIXiT because they 1. had great reviews and then 2. Yelp said they offered a 10% discount. I went to iFIXiT. They didn't fix my laptop. I went back multiple times and paid for a virus removal, but they didn't fix the problem I went for initially. On top of that when I asked for the 10% discount that's posted in Yelp, and they advertised around their store, they told me I HAD TO LEAVE A REVIEW FIRST AND I GET THE DISCOUNT ON MY NEXT PURCHASE. What! If I had known that upfront, I would have gone somewhere else. I came here specifically because i thought they were good and cheaper and in both cases it was FALSE ADVERTISING. Furthermore, there was a company that diagnosed my issue over the phone. When I told them what iFIXiTusa did, they immediately said I had been cheated. This is why honest and integrity are important for people on yelp looking for help. If you can, GO SOMEWHERE ELSE where they will actually hold themselves accountable if you pay $100 for them to fix your problem, and they don't! read more

Fast Forward to October 2022, my Pavillion had a bad fan, error upon opening the lid said not to use! These guys ordered and installed a new fan within a week! Have used them before on another repair, and 5 more stars for this one! Standard labor plus cost of fan made it a cheaper alternative than a new computer! read more

Frauds! They said my PC was damaged and I would need to replace the motherboard for several hundred dollars. I didn't want to pay their high prices and took it to another PC repair place. The motherboard was fine, it was a simple fix. read more

My daughter deleted files from her laptop so that I couldn't reset it. I looked up different sites to find a business to take it to and found this one at Tatum & Bell Rd. John was really nice and helped me without making me feel more computer stupid than I really am ;) I did have to leave it there but it was fixed just a few hours later. I received an email from him with an online portal so I could get more info on status. A different guy checked us out when I picked it up and answered more questions that I had. I don't know his name tho. I will definitely use them again in the future. They didn't charge an arm & a leg either!!!! Thanks guys, you were great! read more

AMAZING!! My MacBook Air had water damage to the keyboard, that ended up ruining the curser. I was so worried I would have to get a new computer :( I bought this computer in 2014 and it looks BRAND NEW... So i took it in and they were straight up with with what could be wrong and gave be a couple prices with what could happen... the called and there was water damage, and the price wasn't bad at all to get my computer up and running again!!!! I also on a virus software installed too!! Such a great team!! would recommend to anyone :D read more

Wow....great customer service, knowledgable, fast and reasonable price. Was having a meltdown thought I lost all my files due to a hard drive issue. They were able to transfer all my data and get me up and running quickly. Highly recommend them!!!! read more

These guys are fantastic. They are so friendly and helpful. It's nice to have a brick and mortar store instead of calling an 800#. I'd recommend going there for any computer issues. Next time my phone acts or needs a new screen up I'll probably go there too. read more

I have never had a worse experience with a store in my life. Apathetic, dishonest, and incompetent. They erased all programs from our computers, couldn't figure out what to do, and made one computer worse and ruined internet capability on another. They absolutely refused to answer any calls or take any responsibility at all. We documented everything, have witnesses, and had to hire an attorney. Unfortunately, it was becoming to costly and I simply had to count my losses which has turned out to be thousands in new computers. It is a very long story, but these people are not to be trusted AT ALL! read more

I have purchased three computers from this company and had very service work done. I've been very satisfied with the service as well as the cost. read more

Awful service! They charged me $160 to replace my galaxy s3 screen with a defective one. Told me they'd have a new one ordered in for me within a couple days. One week later the new screen isn't in (I only knew this because I had to keep calling and asking them), and then the one they previously installed completely blacked out. I use my phone for my job and now it was completely unusable. Four days later when they said the new screen was finally in (again I was the one calling and asking. They didn't contact me), I told them my phone would be dropped off around 7 pm. They're supposed to be open till 8. Low and behold at 7:30 there was no one there. Closed early I guess. Made the drive over there for no reason. Had to make yet another two trips over there. I just got my phone back today. Hopefully this screen will last. These tech people are supposed to be smart right? Well here's a clue for you guys if you read this: great customer service is the cornerstone of any business. This is something apparently lost on you. I will never go there again and I have already started telling people how awful your service is. Good luck to you. read more

The worst customer service I have ever experienced. Took my computer in to have Windows 10 updated (which they had installed ) told me it was ready to go, got home and my computer doesn't work. Took it back and they said I must have dropped it and that is why the hard drive was no good. They even admitted they didn't check it to make sure it was working properly before I picked it up. They refused to make good and wanted to charge me over $300.00 to repair my computer that was working fine when I took into them. I wouldn't recommend them to anyone for any type of computer reair. Sounds to me like they are running a pretty good scam. read more

Last week my xbox1 quit working and they had it fixed next day. The power cord was defective but they had a spare and only cost me $43.00. I tipped them an extra $10 bc they saved me over $250.00! Again, thank you so much team fixit!! read more

These guys are great. I had two unusual hardware issues. On my 4-year old laptop, the power would only maybe one time out of ten come on when hitting the power button. I thought it was as easy as replacing the power switch assembly and had gotten a new one on e-bay. Not so lucky. They quickly replaced it but the same problem. They researched the problem for a day or so, did a deep dive into the motherboard but everything checked out fine...except the power button only worked sometimes. I decided to get a new top line Asus Zen Book Pro to replace it. 2nd problem was with a new Asus Zen Pad 3S tablet. Dumb me who isn't used to working with such tiny things vs large PC's (I have five 24" monitors all for business, have never played any game I also go back to IBM OS/2, and Wang days as well as 300 baud packet readers). Trying to find a plug that worked on its USB-C odd power input I broke a pin while trying to insert the wrong USB size that looked the right size... dumb me. Guess what. this latest Zen tablet is so new there are no replacement parts available yet! Maybe in 3-6 months. Not there fault! Then dumb me with tiny things and big hands screwed up the tiny microdisk getting it in the tiny holder wrong and got it stuck in the slot in the wrong alignment. Ok, they fixed that. After all this work they did on problems that are very odd there didn't charge me anything even though I really wanted to pay them something. It seems everyone there knew about my odd power button problem and worked so hard to try and find a solution. I am planning to have them do a custom new PC system, Even though they couldn't solve two of my 3 problems, I felt they were very competent, tried really hard and communicated clearly what the problems and issues were. read more

Used to be great but have gone downhill. Used them many times bought a laptop but after a year had to repair screen. Not their fault screen failed but when I took in was told screen needed replacement. Was told I'd get call with price. Left pc and 10 minutes later on call was told price and half of price was needed to proceed.sice since I'd used them several times and purchased laptop from them decided not to use them if after so much business they didn't trust a multi visit customer. At pick up I was charged $29 fee but receipt didn't show results of consultation. I contested the charge as fraud. I'm not a thief or low life who wants something for free. But I want to be appreciated after multi various visits. I took my laptop to a different repair shop. read more

I have purchased PCs and had machines serviced . I have taken clients to them and they offer up rebuilt pcs at a great value. Windows and some mac os systems, desktop and laptops. So no matter your needs for a fix, these folks got it goin on. read more

I really can't say enough about these guys. I went in to get a part for my computer, which they ordered for me at a very reasonable price. I also left with a wealth of information about my computer and what I could do to improve it's performance and make it last. I highly recommend checking these guys out for any computer needs you might have. read more

I had problems with my dell laptop not displaying anything a month ago. They found the issue with the motherboard and fixed it. Didn't want to buy a new computer. I am happy with the overall experience and solution. read more

Fantastic and quick repair service for my 3 ipads and iPhone 5. They usually do the repair within one hour. I found their prices to be fair. The parts they use are OEM. You can have work done for less but it will probably be done with lower quality parts at another place. My volume control cord came unplugged from the inside of the case. They repaired it today at no charge. Thank you Nick! read more

These guys are the BEST!!!!!!!!!! Took my laptop to Geek Squad to have my charging port fixed, they had it for a month returned it with nothing repaired. So took my laptop to Computers &? And they had my laptop repaired and ready for pick up within a week. I would definitely recommend their service to any and everybody. Fast, friendly and reliable service. They always kept me in the loop of what was going on. read more

When you are as old as I am, computer technology is always a challenge, and it's pretty easy to feel intimidated by the "young whipper snappers" who work in the technical assistance business. I am pleased to report that Joseph, the young man who helped me with my computer problem, was thoroughly unintimidating, professional, courteous, and friendly. The store is clean and orderly. The price for the service i got was entirely reasonable. Communications by email to follow up on my visit were excellent. I would strongly recommend this store. read more

Really quick and price was reasonable. Good recommendations for speeding up the cpu within budget and fixing hardware issues. I've used them twice now and they've finished within a couple days. read more

My go to shop for everything computers/phone/tech related. Staff is extremely knowledgeable and more importantly so friendly! I've been a loyal customer for a few years now and wouldn't dream of taking my gadgets anywhere else. Prices are super reasonable and their turnaround time for completion is quick! My husband dropped his iPhone and glass was chipping out, we had a new screen put on and it looks and works like it's brand new. Thank you Computers & ? For always taking care of our tech needs!!! read more

Best computer repair shop in town. I've been working with their team on several projects and an extremely happy about the results. I've also had an iphones fixed. Great prices very reasonable read more

I took my daughters chrome book that she accidentally dropped and the screen broke. I wanted to see if they could replace the screen and how much it would be. They told me to leave it and they would see if they could get the screen. Before I left I asked if I was going to get charged for just looking to see if they could get the screen. When I picked it up the charged me for a "diagnosing" fee. I don't get why they would do that if I knew what the issue was. Won't be taking anything back to this place. read more

They have been so helpful & patient with any question or problem I've had. They have always delivered what they promised promptly. read more

After getting an astronomical quote from (major electronics store) for my son's damaged laptop screen, I looked for local stores. You can't go wrong with these guys. I'm not particularly knowledgeable, but they were informative without talking down to me. I was given a quote with an explanation for each part of the cost. The work was done quickly, the damaged part was available if I wanted it (no, but it's nice to be shown what was replaced, so it's clear you're not being scammed), questions were answered - again without my feeling like an idiot. The shop has been around for awhile, so they have a good reputation. It's clean and professional looking, but not intimidating for people like me. I highly recommend going here for any electronic problems. read more

This Is the Nicest and Most efficient Place I have experienced in a long time Reasonably priced and can fix Most any computer problem The tech is Awesome read more