This review is for the post office only. What I love most is their hours! Weekend hours for the…read morepost office are fantastic for us office dwellers! Had to drop off a return, but can't get away from the office in time to get to the post office so it was super helpful that Terrence Hallmark post office was open on Sunday.

The "Post Office" inside this store jacks up postage stamps to $1.00 each. Buyer beware!!!read more

This location desperately needs to hire more help. The line is always 20+ people out the door,…read moreparcel bins overflowing, self dropoff jammed full, countertops so full you can't fit anymore boxes. This location is so poorly managed and it's been this way for too long. I feel horrible for the people who have to work in these conditions.

Uno de los empleados llamado Ed, es un rasista, grosero, y despota al ofrecer un servicio, no…read morevengo aquí por gusto si no por nesesidad, y esta persona fue muy grosero y rudo.

We rented a PO Box, and we got what we wanted. Quality is good, and key fits the lock! Rates are…read morerates, so it kind of just is what it is. Not terrible, but not cheap. We don't live in Phoenix anymore, but still drive up to our PO Box. I like the staff at this location and would recommend this Post Office

12/29/25 Dead bushes, unpruned trees, weeds 2 feet tall. ZERO pride as a representation of the…read moreUnited States government. Just total apathy. Then I go inside. Twelve people in line and only 2 workers that make snails look fast. Then another guy comes out from the back walking like he has cement in his shoes. He literally throws a box into a bin 10 feet away like a basketball. The look on his face is one of complete apathy, disgust and resignation. The hiring in this place is beyond horrible. Why would you ever allow someone like that to work for you? And some people wonder why there are negative opinions of federal workers. Incompetency always emerges when there is no competition.

Friendly staff and an organized store! I've never waited more than 3 minutes to ship something out,…read morequick and helpful!

Owner Steve immediately was not happy to see someone in his shop. I was greeted with a "matter of…read morefact" tone as I am looking for a package I've been trying to hunt down at different postal offices. He just stated "I don't recognized your name, so you don't have a mail drop here and I'm the owner Steve." All he did in his taking was wiggle his head like a sassy women in an 80s TV show. His associate standing next to him by the computer only looked in embarrassment while he glanced at his boss and at the computer again in the short 2 minute interaction I had here at this postal service location. If you're looking for great customer service I wouldn't think you'll find it here from this man, the owner, Steve in the Moon Valley Postal Service.

This was hands-down the greatest business and customer service I have ever experienced in Arizona…read more Literally the entire State. You walk in and you're instantly greeted with true kindness and compassion. I had been trying to have some important documents notarized for months and seemed to run into roadblocks every step of the way...until I came here. In and out in no time. No stress, easy peasy! I highly recommend them! Thank you so much Deborah, Les, Angela & Lemon I appreciate you!

Very friendly and efficient. I was able to get my notary in less than 15 minutes for $10. I'd be…read morehappy to use any of the services this company provides in the future. Thank you.

I had a large item I needed to send out to a friend. It was kind of a weird shaped larger item that…read moreI also needed a box for. Alex, the cashier, assisted me in identifying the most appropriate sized box available and cutting it down to the size of the item so that I didn't need to fill it with more packing material than necessary. He was quick about everything. The facility was clean (though he was not wearing a mask FYI) and well organized. Will consider Ship-Rite as a shipping method from now on!

Have had this mailbox going on 3 years, figured I'd write a review as it's a very convenient place…read moreto have a mailbox, when you live in an apartment or have to worry about porch pirates stealing your package. The guy who is behind the counter takes a picture of your package and texts each mailbox user individually which is very very helpful. Also their prices on odds and ends are very reasonable. I won't be leaving anytime soon and will stay with them for ye to come .

The USPS has lost all interest in delivering their own products. Sure, they'll deliver a package…read morefrom Amazon, but try getting a first class letter to LA within 30 days, or even at all. They have lost any fidelity to the Postal Creed. They encourage you to spend more to track your mail. But, while it may get delivered, where and to whom is it delivered to? Yup, no printed name, no date, not even who the person is receiving the letter. Thank you Louis DeJoy for sucking so bad it hurts America.

Found this place as a location to send something overnight mail. The store itself is a bit dated…read moreyet it has that nice homey neighborhood feel about it. The reason I am giving this 5 stars is for the customer service. The gal behind the USPS counter was not only helpful, she was extremely friendly. She treated each customer as if they were a personal acquaintance. She was extremely knowledgeable on all the options I asked about and recommended the best option for my request. To boot, it wasn't the most expensive option. The store is clearly marked and meets COVID standards. Regardless if there is a location closer to me, I will definitely be returning to this store in the future. They also have lots of greeting cards and unique, interesting gifts. I do apologize for not having the 5 star service employee's name and not certain what day of the week I went in. It was August 18, 2020 around 3pm. Super friendly and deserving of props. When I go back I look to get her name and update this review. Thank you for be a ray of sunshine during this time when it is difficult to even see a smile. Enjoy y'all!

It used to be easy to pull in and drop off what you wanted to send - they've removed one of the…read moreboxes and this is all that remains. You cannot access it from inside your car. You have to physically get out of your car. There was a huge line of people inside waiting for service as well. What on earth do disabled people do?? What a mess

Not the best visit to this post office. I showed up at the end of lunch time on a weekday and there…read morewere only two employees helping customers at the main desk. The good news was the line was short when I entered, though it was pretty long when I left (not very long after). I had come in to check on an important package the post office seemed to have totally lost, and the lady I talked to said she could see what I was seeing online, just with a little more detail. Unfortunately, she also stressed there was absolutely nothing she could do to help me with my parcel, which hasn't even left the state and it's been several days. I paid $58 for priority express and no one has any clue where my package even is right now. I know it's not her fault, and she did keep her tone even and professional, but she also said I was wasting both of our time the longer I talked to her, since she couldn't help me at all. I an now wondering why she didn't offer to help me file a claim for the missing mail... well, in any case, I'll try to avoid going back to this post office if I can help it.

Long lines sparse staffing- they used to have a machine in inner lobby to personally weigh and mail…read moreyour packages which allowed people to reduce lines- that's been been removed for LONG TIME now. I don't blame the staff obviously someone higher up is making choices for this postal office.

This is, without a doubt, the absolute worst experience having to deal with them. Our community…read moremailboxes were vandalized. That means going to get our mail. There are probably over 75 more people trying to pick up their mail, but they haven't added another employee to help out and no one really cares how long you wait. It's usually 30 minutes or so. I just left (didn't get my mail) being the 11th person in line, with one employee working, it's infuriating to stand there while nothing gets done.

The 2 women at this post office are gems. I went in there with no knowledge of how to ship things,…read morehaving a really bad day, and they were kind enough to walk me through everything and educate me without making me feel like a burden. I'm only coming to this post office from now on

I have been frequenting this location since I moved here (a few months) as it's on my way to and…read morefrom work, so convenient. The two female clerks that work here are completely miserable! They are slow and sloppy. They are slow when there is one customer and when there are many. I have to exercise patience every time I go in here. They have made multiple errors when calculating postage, at my expense. Not only are they reluctant to admit their errors even when clearly pointing out the error, but they are unapologetic as well! Wasting customers time! I keep hoping someone new will be working but it's always these two slow miserable women! It's quicker to drive to the post office on via Linda which has fantastic service!