This review is for the post office only. What I love most is their hours! Weekend hours for the…read morepost office are fantastic for us office dwellers! Had to drop off a return, but can't get away from the office in time to get to the post office so it was super helpful that Terrence Hallmark post office was open on Sunday.

The "Post Office" inside this store jacks up postage stamps to $1.00 each. Buyer beware!!!read more

This location desperately needs to hire more help. The line is always 20+ people out the door,…read moreparcel bins overflowing, self dropoff jammed full, countertops so full you can't fit anymore boxes. This location is so poorly managed and it's been this way for too long. I feel horrible for the people who have to work in these conditions.

Uno de los empleados llamado Ed, es un rasista, grosero, y despota al ofrecer un servicio, no…read morevengo aquí por gusto si no por nesesidad, y esta persona fue muy grosero y rudo.

12/29/25 Dead bushes, unpruned trees, weeds 2 feet tall. ZERO pride as a representation of the…read moreUnited States government. Just total apathy. Then I go inside. Twelve people in line and only 2 workers that make snails look fast. Then another guy comes out from the back walking like he has cement in his shoes. He literally throws a box into a bin 10 feet away like a basketball. The look on his face is one of complete apathy, disgust and resignation. The hiring in this place is beyond horrible. Why would you ever allow someone like that to work for you? And some people wonder why there are negative opinions of federal workers. Incompetency always emerges when there is no competition.

We rented a PO Box, and we got what we wanted. Quality is good, and key fits the lock! Rates are…read morerates, so it kind of just is what it is. Not terrible, but not cheap. We don't live in Phoenix anymore, but still drive up to our PO Box. I like the staff at this location and would recommend this Post Office

Whenever I have something to mail, this is where I come. Rarely a line, and never one longer than…read morethe post office, Moon Valley Postal Center is independently owned and operated with excellent customer service. I especially like that any address I've mailed to before is in their system. I just give them the recipient's name and bada boom: there it is! Most recently, my friend left her sun glasses case while visiting. I cruised in with the case and said, "What's the least expensive way to mail this without it being ruined on the way?" The guy behind the counter popped them in a box with some peanuts and away they went! Mon Valley Postal makes sending stuff easy peasy! (They're located on the north facing end of the strip mall, just around the corner from Blockbuster.)

I have been going to Moon Valley Postal for 10+ years as I believe in supporting small local…read morebusinesses and I enjoyed the "mom and pop" atmosphere. I'm on my third set of owners and the previous 2 were friendly and very much created a community (Moon Valley) atmosphere in the store. Not so with the new owners who took over late last summer. I would now describe the store and owners as cold, unfriendly and definitely not helpful. Last week I attempted to drop off 2 packages to return to the original merchant. Several stores do this (Old Navy, Gap, Natural Life) ...the customer wants to return an item. The customer fills a form on the company website, prints out a receipt, and a mailing label, and is supposed to drop off the return package to a mailing facility. Usually, the returning package needs to be resealed, and the new mailing label taped on. I've been doing this for years at Moon Valley Postal and, in fact, did such a return about 4-6 weeks ago with no problem. Easy-peasy. This time when I dropped off my packages, the employee looked at me like I had just dumped a pile of dog poop on the counter. I was then informed that the packages could not be returned in the manner they were left. Yes...I told the employee that I needed the package to be sealed and the return label taped on. I was informed "We don't do that." When I pointed out that it was no problem on a return that I dropped off previously, I was informed "We don't do that anymore." Hmmm...I wondered why the change in service? Was the employee too busy? When I walked in, there was no one else in the store (in fact, the last couple of times I have been in the store, I was the only customer there.) And the employee was just standing behind the counter. So, I don't think that sealing my packages was really taking them away from a bigger task. Is it a cost issue because I would need them to seal the package and return label on using their mailing tape? How much does a roll of clear mailing tape cost? So, after I was told that they "no longer do that anymore" I scooped up my packages and headed out the door to the UPS store across the street. The employee called out a cheery "Have a Nice Day!" as I left the store. Yea...you too!

This was hands-down the greatest business and customer service I have ever experienced in Arizona…read more Literally the entire State. You walk in and you're instantly greeted with true kindness and compassion. I had been trying to have some important documents notarized for months and seemed to run into roadblocks every step of the way...until I came here. In and out in no time. No stress, easy peasy! I highly recommend them! Thank you so much Deborah, Les, Angela & Lemon I appreciate you!

Very friendly and efficient. I was able to get my notary in less than 15 minutes for $10. I'd be…read morehappy to use any of the services this company provides in the future. Thank you.

I had a large item I needed to send out to a friend. It was kind of a weird shaped larger item that…read moreI also needed a box for. Alex, the cashier, assisted me in identifying the most appropriate sized box available and cutting it down to the size of the item so that I didn't need to fill it with more packing material than necessary. He was quick about everything. The facility was clean (though he was not wearing a mask FYI) and well organized. Will consider Ship-Rite as a shipping method from now on!

Have had this mailbox going on 3 years, figured I'd write a review as it's a very convenient place…read moreto have a mailbox, when you live in an apartment or have to worry about porch pirates stealing your package. The guy who is behind the counter takes a picture of your package and texts each mailbox user individually which is very very helpful. Also their prices on odds and ends are very reasonable. I won't be leaving anytime soon and will stay with them for ye to come .

The USPS has lost all interest in delivering their own products. Sure, they'll deliver a package…read morefrom Amazon, but try getting a first class letter to LA within 30 days, or even at all. They have lost any fidelity to the Postal Creed. They encourage you to spend more to track your mail. But, while it may get delivered, where and to whom is it delivered to? Yup, no printed name, no date, not even who the person is receiving the letter. Thank you Louis DeJoy for sucking so bad it hurts America.

Found this place as a location to send something overnight mail. The store itself is a bit dated…read moreyet it has that nice homey neighborhood feel about it. The reason I am giving this 5 stars is for the customer service. The gal behind the USPS counter was not only helpful, she was extremely friendly. She treated each customer as if they were a personal acquaintance. She was extremely knowledgeable on all the options I asked about and recommended the best option for my request. To boot, it wasn't the most expensive option. The store is clearly marked and meets COVID standards. Regardless if there is a location closer to me, I will definitely be returning to this store in the future. They also have lots of greeting cards and unique, interesting gifts. I do apologize for not having the 5 star service employee's name and not certain what day of the week I went in. It was August 18, 2020 around 3pm. Super friendly and deserving of props. When I go back I look to get her name and update this review. Thank you for be a ray of sunshine during this time when it is difficult to even see a smile. Enjoy y'all!

Not the best visit to this post office. I showed up at the end of lunch time on a weekday and there…read morewere only two employees helping customers at the main desk. The good news was the line was short when I entered, though it was pretty long when I left (not very long after). I had come in to check on an important package the post office seemed to have totally lost, and the lady I talked to said she could see what I was seeing online, just with a little more detail. Unfortunately, she also stressed there was absolutely nothing she could do to help me with my parcel, which hasn't even left the state and it's been several days. I paid $58 for priority express and no one has any clue where my package even is right now. I know it's not her fault, and she did keep her tone even and professional, but she also said I was wasting both of our time the longer I talked to her, since she couldn't help me at all. I an now wondering why she didn't offer to help me file a claim for the missing mail... well, in any case, I'll try to avoid going back to this post office if I can help it.

Just getting a paycheck with very little effort it seems at this Post Office on a Saturday noon…read more Counted over 19 people waiting patiently in line. One customer service person working counter. No sense of urgency whatsoever. Zero working activity evident in back room. But other Postal workers visible. Apparently enjoying their paid non working Saturday. How do I get this job? Id like to make $27 an hour with weekend differential for doing very little.

Long lines sparse staffing- they used to have a machine in inner lobby to personally weigh and mail…read moreyour packages which allowed people to reduce lines- that's been been removed for LONG TIME now. I don't blame the staff obviously someone higher up is making choices for this postal office.

This is, without a doubt, the absolute worst experience having to deal with them. Our community…read moremailboxes were vandalized. That means going to get our mail. There are probably over 75 more people trying to pick up their mail, but they haven't added another employee to help out and no one really cares how long you wait. It's usually 30 minutes or so. I just left (didn't get my mail) being the 11th person in line, with one employee working, it's infuriating to stand there while nothing gets done.

The 2 women at this post office are gems. I went in there with no knowledge of how to ship things,…read morehaving a really bad day, and they were kind enough to walk me through everything and educate me without making me feel like a burden. I'm only coming to this post office from now on

I have been frequenting this location since I moved here (a few months) as it's on my way to and…read morefrom work, so convenient. The two female clerks that work here are completely miserable! They are slow and sloppy. They are slow when there is one customer and when there are many. I have to exercise patience every time I go in here. They have made multiple errors when calculating postage, at my expense. Not only are they reluctant to admit their errors even when clearly pointing out the error, but they are unapologetic as well! Wasting customers time! I keep hoping someone new will be working but it's always these two slow miserable women! It's quicker to drive to the post office on via Linda which has fantastic service!