wanted to update because i gave the foolish mistake of giving this location. another chance one…read moreperson didn't know how to work the register at all. the other person let her friend cut four people in line to mail his package. this location is garbage. avoid it like the plague. only way to show dissatisfaction is to never visit this location! thanks for wasting my time with your bs!!

No self service just really inconvenient for a busy part of the city. The places closes at 5pm for…read moreself service when there's no self service what kind of lie is this!?

It used to be easy to pull in and drop off what you wanted to send - they've removed one of the…read moreboxes and this is all that remains. You cannot access it from inside your car. You have to physically get out of your car. There was a huge line of people inside waiting for service as well. What on earth do disabled people do?? What a mess

Not the best visit to this post office. I showed up at the end of lunch time on a weekday and there…read morewere only two employees helping customers at the main desk. The good news was the line was short when I entered, though it was pretty long when I left (not very long after). I had come in to check on an important package the post office seemed to have totally lost, and the lady I talked to said she could see what I was seeing online, just with a little more detail. Unfortunately, she also stressed there was absolutely nothing she could do to help me with my parcel, which hasn't even left the state and it's been several days. I paid $58 for priority express and no one has any clue where my package even is right now. I know it's not her fault, and she did keep her tone even and professional, but she also said I was wasting both of our time the longer I talked to her, since she couldn't help me at all. I an now wondering why she didn't offer to help me file a claim for the missing mail... well, in any case, I'll try to avoid going back to this post office if I can help it.

In and out. Convenient location and it's huge. The staff were friendly. Took care of all of my…read moreneeds.

I am a post office fanatic. Never been to a post office I didn't like. This one is no exception…read more The staff are always kind and efficient, and it's always clean with ample parking. I do postcrossing and have lots of pen pals so I come here occasionally to send packages or restock on stamps. They've got stamps I can't even get online! And they're so chill and nonchalant about it like it's not the most amazing thing ever. Love this post office

The 2 women at this post office are gems. I went in there with no knowledge of how to ship things,…read morehaving a really bad day, and they were kind enough to walk me through everything and educate me without making me feel like a burden. I'm only coming to this post office from now on

I have been frequenting this location since I moved here (a few months) as it's on my way to and…read morefrom work, so convenient. The two female clerks that work here are completely miserable! They are slow and sloppy. They are slow when there is one customer and when there are many. I have to exercise patience every time I go in here. They have made multiple errors when calculating postage, at my expense. Not only are they reluctant to admit their errors even when clearly pointing out the error, but they are unapologetic as well! Wasting customers time! I keep hoping someone new will be working but it's always these two slow miserable women! It's quicker to drive to the post office on via Linda which has fantastic service!

Katherine is so quick and nice ! She is very knowledgeable about the passport process! I highly…read morerecommend coming to this post office !

Never been to this post office before, but I had no choice as it's the closest one near work…read more Popped in during lunch to send off a little surprise to a good friend on the East Coast. There's a little gas station that's closer to me, but the USPS drop off inside didn't have the small priority boxes. This is a pretty large post office. There are tons of P.O. boxes. They did have self-service machine where you can handle most transactions yourself, but I was disappointed that the send package option was not currently working. That's pretty much the only reason I dropped a star. Rich seemed to be the only employee working the counter at the time, but he was quick and got us out in no time. There were 5 of us in line. When it was my turn, he asked the usual questions about the box I was mailing (any liquids perishables, etc.) and then asked if I wanted to purchase a book of stamps. I politely declined but was curious to know how much a single stamp is nowadays (I haven't sent snail mail in a loooooong time)!! He said the current rate is $.78 per stamp and that there's talk about the price hiking up to ninety-something cents in the future. Yikes!!! I remember when they were a quarter each!! My, how times have changed... Anyway, I'd definitely return to this Scottsdale location. There's a good size parking lot outside although I can imagine it getting packed during the holidays. 4 solid stars!

Have avoided this PO like the plague for several months, but had an important letter to mail…read more There were some different staff there and they seemed to have their A/C turned on this time, which was good because it was 106 degrees today. One of the employees actually came out into the waiting area and queried those in line personally about whether they were merely picking up or dropping off a package that already had postage, instructing them to report to the far left window. At the far right was a newer employee who is extremely tall and muscular and friendly. As each customer left his window, he apologized for the wait, as there was a long line. But he works very fast, so the wait is not because of him. The female at the far left pickup window was a little strange. She had a big head bandana and crazy eyes. She had no one at her window and wasn't doing anything, nor was she announcing to newly arrived customers that if they only had a pickup or drop off they could come to her window -- other employees seemed to take on that "heavy mantle" FOR her. She only gave confrontational stares to customers in line, like she wanted to jump over the counter and fight with them for looking at her (probably wondering what her job was). The other employees were working a little slower, but not as slow as PAST longtime employees used to (maybe they finally retired). There used to be a middle aged lady with short spiky hair that worked so slow it was almost impossible to tell if she was moving. Just watching her made me feel like I was going into a coma. Maybe she is finally gone. SHE is the one who always SHOULD have apologized for the wait... Dare I say things are improving slightly over there. At least they had 4 active windows going. I'm curious as to what accounts for their sudden new motivation to actually do the jobs for which they are being handsomely paid... It is in a convenient location with good parking access IF you are going northbound on 7th Avenue. Otherwise you are pretty much SOL.

Former PSE here that worked at this station:…read more The problem with this place is management. Management doesn't care about ypu, your parcels or mail. They'll make fun of you in the back, and wait forever to hopefully make you go away. There is no enticement for anyone to do extra work for customers, and pride is all but ignored here. Just go to another place, pull your poboxes (where mail is stolen from, I have seen it), and don't give them your service.

I love this Post Office. Anytime I send anything out here, the line is short, the service is…read moreexcellent (shout out to Pat), and its in a beautiful historic building. Whats not to like. Currently, parking on Filmore has free street parking. Then, it's a straight walk to the Post Office.

While I have visited the historic US Post Office Downtown on many occasions, the building is unique…read moreas it is also home to Arizona State University's Downtown Campus at the same time. I will review both at the same time along with the surrounding area. First, U.S. Post Office itself also known as the "Federal Building-U.S. Post Office" was built in the 1930s and was intentionally designed in the Spanish Colonial Revival style. It was added to the National Register of Historic Places in 1983. I find all of the staff who have helped me at the post office portion of the building on the first floor have been very friendly and helpful though there is often a queue during the day. The line usually goes fast, and the post office area is kept rather clean. When Arizona State University opened the Downtown Phoenix Campus in 2006, ASU took over the upper floor, basement level, and part of the first floor. ASU has the Student Center @ the Post Office on the first floor and then additional offices and conference rooms on all three levels. I have spent a lot of time on the upper floor where the Dean of Students office is as well as offices for Counseling Services, Student Connection & Community, Student Accessibility & Inclusive Learning Services, TRIO programs, ASU Police, Human Resources, and Career Services. On the first floor is the Student Center @ the Post Office (including the Undergraduate Student Government offices for and Changemaker Central) along with Facilities Management. On the basement is a space for ASU clubs and organizations, the Program & Activities Board offices, classrooms, and additional ASU academic services and offices. While the building is open from 8 AM to 9 PM on weekdays when classes are in session and 8 AM to 5 PM during breaks including the Summer. ASU offices are closed during weekends and university holidays. The only negative to the U.S. Post Office building is the challenge with security as there seem to have been a number of situations nearby right outside the north side of the building or even in the Civic Space Park on the south side of the building. Otherwise, the safety within the building is just fine, and the students, faculty, and staff at ASU still frequent the building. With a long history already between the post office itself and now ASU being there, I look forward to seeing what comes up next in the historic building!

Long lines sparse staffing- they used to have a machine in inner lobby to personally weigh and mail…read moreyour packages which allowed people to reduce lines- that's been been removed for LONG TIME now. I don't blame the staff obviously someone higher up is making choices for this postal office.

This is, without a doubt, the absolute worst experience having to deal with them. Our community…read moremailboxes were vandalized. That means going to get our mail. There are probably over 75 more people trying to pick up their mail, but they haven't added another employee to help out and no one really cares how long you wait. It's usually 30 minutes or so. I just left (didn't get my mail) being the 11th person in line, with one employee working, it's infuriating to stand there while nothing gets done.

While I have visited the historic US Post Office Downtown on many occasions, the building is unique…read moreas it is also home to Arizona State University's Downtown Campus at the same time. I will review both at the same time along with the surrounding area. First, U.S. Post Office itself also known as the "Federal Building-U.S. Post Office" was built in the 1930s and was intentionally designed in the Spanish Colonial Revival style. It was added to the National Register of Historic Places in 1983. I find all of the staff who have helped me at the post office portion of the building on the first floor have been very friendly and helpful though there is often a queue during the day. The line usually goes fast, and the post office area is kept rather clean. When Arizona State University opened the Downtown Phoenix Campus in 2006, ASU took over the upper floor, basement level, and part of the first floor. ASU has the Student Center @ the Post Office on the first floor and then additional offices and conference rooms on all three levels. I have spent a lot of time on the upper floor where the Dean of Students office is as well as offices for Counseling Services, Student Connection & Community, Student Accessibility & Inclusive Learning Services, TRIO programs, ASU Police, Human Resources, and Career Services. On the first floor is the Student Center @ the Post Office (including the Undergraduate Student Government offices for and Changemaker Central) along with Facilities Management. On the basement is a space for ASU clubs and organizations, the Program & Activities Board offices, classrooms, and additional ASU academic services and offices. While the building is open from 8 AM to 9 PM on weekdays when classes are in session and 8 AM to 5 PM during breaks including the Summer. ASU offices are closed during weekends and university holidays. The only negative to the U.S. Post Office building is the challenge with security as there seem to have been a number of situations nearby right outside the north side of the building or even in the Civic Space Park on the south side of the building. Otherwise, the safety within the building is just fine, and the students, faculty, and staff at ASU still frequent the building. With a long history already between the post office itself and now ASU being there, I look forward to seeing what comes up next in the historic building!

Super fast. I was in and out in no time. They are happy to help and help you with a smileread more