Always polite and knowledgeable. Give full attention to customer they are working with, yet move…read morequickly to waiting customers. My choice of close USPO services.

They don't pick up their phones. I had a package on hold and they returned it back the sender the…read moresame day after on hold! I don't even understand what they are doing.

Not sure why this one has such low ratings. We had a smooth and friendly experience when mailing a…read morepackage and haven't had any issues when needing services. The postal worker gave us our package options and corrected the zip code for us. The space was clean as well. No issues!

7/31/25 In the area today…read more Service Requested 5/5 Shipping today. Had l four large boxes with prepaid return labels containing Kitchen island pendant lights we decided did not work for our soon to be Chiefs Kitchen. They were being returned to Bed & Bath. Counter assistance was fast and professional! Value 5/5 No charge on returns due to supplier provided pre-paid labels.

I've been a card collector over the years and decided to sell a large majority of my collection on…read moreeBay. The process began January 2026. It led to more than a dozen visits over the coming months, with most visits consisting of dozens of packages being delivered. From the first day I went to this location til current date my experience and expectations have been above and beyond. Every individual I work with remembers my name, is extremely helpful, friendly and they get me through in a very timely fashion. They're very upbeat and optimistic no matter how busy it tends to get there and it makes every visit extremely enjoyable. This staff provides top notch customer service and I hope their upper management reads this in the near future.

Rarely do I give one star reviews…read more New Year's Eve 2025 -- before 3 PM -- post office should have been open. However, closed. Hot mess dot com. Was not open. 1 star. Zero stars if I could. Please advertise time correctly. No advanced warning!!!!!!

Came here to get my passport. I made an appointment online. Excellent customer service and very…read morewell organized. The man who helped me was efficient and explained the process very clearly. I got there early for my appointment and they took care of me right away after confirming that no one in the line had an appointment time earlier than mine.

The staff is always friendly. I come in once a month at least with a huge stack for certified mail…read morefor them to send out and they get it done quickly. Sometimes they are busy but they get through the line quick and effective. Best staff ever!

I have used this location multiple times and always had a great experience. Usually I do not find…read moremyself in a major line, but occasionally there will be one, though the pace moves well. Service has always been friendly as well! I have got some very fun stamps and they have I love utilizing the kiosk in the entryway where the PO boxes are for slightly quicker option if my item is simpler. I do find that the waiting area is not always fully stocked with the basic mailing labels, such as the ones they want you to put on the box,. They always give them to me at the counter, but would love to utilize my time in line to complete them or have them ready before going up! Overall, I will continue to visit for postal needs!

They can't even print out a return label for your box on site, you have to print it at home…read more Really?

I have had such bad experiences at ups and other postal offices but when I came here the lady with…read morecolored eyes was very nice and she didn't judge wether I was young. she was very fast and polite.. unlike every other postal service employe I have met.

They never answer their phone and eventually it will go to voicemail and for over 2 years it says…read morethe voicemail box is full and you cannot leave a message but even if you left a message it's doubtful it would be returned. I was told that IT Department was working on it but it still says the same thing that it did 2 years ago. Also, the post office on Broadway rarely answers their phone. I am not going to waste my gas driving to a post office especially since gas is almost $5 a gallon

Completely understaffed every day of the week and they couldn't care less !!!! Absolutely…read moreunacceptable people times are valuable ! Hire someone!!!

The time it takes to fill out a slip for mail recipients the delivery person can put the package in…read morea locker I mean there is lockers on the property ,lazy a$$ piece of s$+t

Outstanding customer service! Tara and Jay always make me feel welcome! They are always…read moresmiling.... Even during the holidays when everyone is shipping they are customer service focused.

Stopped by here to drop off an Amazon package. They have two Amazon kiosk to print labels with bags…read moreto drop off items. My item required an associate and the staff was friendly and helped me print a label and provided a receipt. This store is in the Safeway plaza with ample parking.

Guessing this location has new management or owners. I have my business accounts through UPS and…read morewent to return some Amazon items which I do rarely and he told me they make no money on this and I would need to pay for tape which I had no problem doing, told him I would need to buy a few boxes from them as well, again no problem doing so but told me his location makes no money on this. They should just stop accepting Amazon returns if it's this big of an issue. Will no longer bring my business items or personal items to this location. People at Val Vista and Elliot were great. Guy needs an attitude adjustment

Guy seemed flustered and was openly complaining about issues. Unprofessional!!! Also, tried strong…read morearming me into purchasing boxes for Amazon returns that said on return instructions no packing was required. Val vista and Elliot is better they took everything no questions asked.