I love using the self serve kiosk but needed to ship an international order this time. I will say Patricha is the least friendliest robotic personality there is. Im used to saying first class and shes like its ground advantage there is more first class. Sorry! I was like thats weird they kept it as first class for international and her response was "international is different and they have first class". Then something new is verifying the name. She had it spelt wrong so I just said the "u" is supposed to be an "o". Patrichia said it looks like a U. It was such an awkward transaction. Least friendliest window clerks here. I would recommend doing the self serve kiosk vs going to a window clerk. read more

Such a horrible experience they never helped me with any of my issues and then the workers were just laughing while the one who was helping me just threw something at me on my way out. I should be filing a police report When i filed a complaint they just sent the complaint to the person i was making it about ? Not sure how that helps the situation. They never even had the nerve to apologize for what happened either. read more

You would think that this being the main branch in Mesa, that it would be packed with people all the time. This location is just around the corner from my office, close enough that we walk on our brakes to get stuff done here. There's never a huge crowd, except maybe at Christmas. It's a really large building and they've got a variety of gift cards you can buy, as well as greeting cards. This place has been a real lifesaver when I'm desperate for a gift in the middle of a work day, because there's no place close by to get a gift. The people here are nice and the lines go fast. read more

They never answer their phone and eventually it will go to voicemail and for over 2 years it says the voicemail box is full and you cannot leave a message but even if you left a message it's doubtful it would be returned. I was told that IT Department was working on it but it still says the same thing that it did 2 years ago. Also, the post office on Broadway rarely answers their phone. I am not going to waste my gas driving to a post office especially since gas is almost $5 a gallon read more

I have had such bad experiences at ups and other postal offices but when I came here the lady with colored eyes was very nice and she didn't judge wether I was young. she was very fast and polite.. unlike every other postal service employe I have met. read more

It is always a pleasure to go to this particular post office! They are so personable and friendly treat you like a friend, while always being very efficient professional. read more

Not really sure why but the woman was very aggressive and rude to me after waiting in line to pick up post office box keys. She was kind to the people she helped before me. I handed her the documents that online said were required and without even looking at them told me very coarsely that I can not open a post office box without a physical address in Arizona and then she basically told me to just have my mail sent to my In Laws house without being very helpful. It was some of the most off putting passive aggressive "service" I have ever received. Lady if you don't want my business at least be a grown up and say it to my face. During this transaction, in which she was the only person helping customers. Another Usps worker came up and leaned and just stared at everyone. Honestly it's a blessing she wouldn't help me properly because I do not want to return to this Post Office. read more

Service is horrible. Always a long wait. I guess they need to hire more people, I figure with the inflation of sending out letters and packages read more

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Helen was super helpful. I was standing at the back of the line (at opening on a Monday) & she walked by & offered assistance. Thanks so much Helen, I appreciate your great customer service. As I'm writing this I just watched you walk the line offering assistance & pointers to others in line to speed up the process. read more

US Post Office - Waiting in line on a Monday morning (10/18/2021) Helen was so helpful - Post Offices Near Me - Mesa, Arizona

You can't beat the post office great prices, great customer service, I find it hard to understand how people can think there is a better way to send packages or mail. read more

What a fun USPS experience, they had a piano player and she made it so pleasant to be in the post office! Great staff, they worked quick too. read more

US Post Office - Christmas Piano! - Post Offices Near Me - Mesa, Arizona

I live within this office's delivery area, and used to order Amazon pretty regularly. I live in an apartment in a fairly large complex. Any Amazon package coming from USPS has a 50/50 chance of simply not arriving, and then one of their stupid notes is stuck to my mailbox (at the main office) - claiming that delivery was attempted. I work from home with my home-office window right next to my front door; so I can say with certainty that they are simply not attempting delivery at all. They won't leave my package in the parcel box. They simply leave the note and put it on me to either reschedule or come pick it up. I've come to wonder if these worthless drivers even have my delivery in the truck with them! I've begun ordering mostly from WalMart, simply to avoid this recurring frustration. The Post Office has ONE job, and this location fails miserably at performing it. The worst... The absolute worst. read more

Please don't force boxes into the receptacles if they don't fit Im sure people would be willing to schedule a pickup rather than have their items destroyed. I thought this is common sense but apparently not for the employees at this location. read more

US Post Office - Post Offices Near Me - Mesa, Arizona

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Nice to hear live Christmas music while waiting patiently in line to mail my goodies! I came here today to send some packages and got there as they were closing. Lucky me! As I was waiting in line, I observed a couple of customers angrily snapped at one of the clerks. Happy Holidays ladies! There you are trying to mail your gift packages pretending to be a good girl and then treating the employees like crap. Keep it classy! Naughty behavior won't get you karmic points from Santa! Do you get my drift? Their manners almost destroyed the positive atmosphere. Glad it didn't affect my energy, thanks to the lovely musicians playing in the background. The clerks seemed to notice because I was very pleasant with them. I scored a Hershey kiss chocolate for being so joyful and sweet. lol Merry Christmas to the postal workers and have a happy New Year!!! read more

US Post Office - The post office clerk gave me a Hershey kiss chocolate for being sweet. lol NICE!!! - Post Offices Near Me - Mesa, Arizona

If I could give 0 stars I would. Racist white old lady with glasses was very rude and didn't even bother helping me but was kind to the customer in front of me. Don't recommend. read more

It was after hours when I walked to this post office. The lobby area was clean. The forms they offer looked well stocked. The postage machine was well stocked also. The parking lot was clean and well lit. read more

This place is the worst when it comes to delivery packages, especially if you're living in an apartment! They ABSOLUTELY refuse to deliver and would create lies on why they couldn't deliver i.e., awkward address- return to sender (lies- nothing is awkward about my address and I never have problems receiving packages with any other carrier- amazon, Fedex, UPS). Or "attempted to deliver" when I've been at home the entire day waiting on the package and never received it. The supervisor is also a bullshitter, his name is Dustin. Note: I have never had a problem as a walk in! But delivery drivers and supervisor? The worst! read more

My package to the Netherlands just disappeared and nobody knows wtf is going on. I went in person after spending 20 minutes online trying to get it handled and the lady that weighed it and scanned it when I dropped it off thankfully was there to help me, but she doesn't know where my package is either. The first, last and only time it got scanned was when she weighed it. Can someone please help me out? This was supposed to be a birthday gift now it's 2 months late and gone read more

If you live in an apartment, always expect for them to be rude and not even try to deliver your package, put it in a locker, or even find it if it goes missing. Ive had a mail lady yell at me to not come 15 feet near her while she was delivering a package. Getting false delivery has happen several times already, but today was a different story. I received a code for my package and the box in the locker wasn't even mine!! I checked my tracking number and of course they said they attempted to deliver, but this time they didn't even leave a note on my door. Luckily that package didn't go to a thief. Some people take days off of work to wait for these IMPORTANT packages. I already reported this incident to USPS OIG and i really hope the mail lady gets laid off or AT LEAST a fine for putting someone else's mail in my mailbox. Like i said this is NOT the first time ive had a bad experience. Reminder that you dont HAVE to work at the post office if you dont like it!! Seriously unprofessional and untrustworthy. read more

Nice Post Office, centrally located in the center of downtown Mesa, though not on the main street, adequate parking, no problems. Kinda reminds me of my PO back home. read more

I swear I could single handedly keep USPS in business. I do a ton of shipping with them and of course, like every other American, receive mail by them 6 days a week. They've always been great to me. One of their supervisors Dustin really goes above and beyond to make sure you're taken care of. I cannot speak more highly of Dustin and his staff at this location. 5 stars all around. read more

There is no way to directly contact this branch and certify anything. All you can do is select choices you don't want from an automated machine. No option to speak to a live person. read more

Some of the worst customer service I've ever experienced. Employees were very rude and seemed like they would rather be anywhere else in the world but there.... Unacceptable!!!!! read more

I had a concern about my package being late, how late is it gonna be? Right? The same day they tracked down my package and sent it out for delivery !! Never has a government organization care so much for the individual. Thank you for you're bravery and dedication to Service you are real hero's right now read more

Extremely slow and not kind at all. Barely helpful. Have been here multiple times and always dissatisfied :( I am always told to get back in line (address written incorrectly, tape is wrong, etc). Everyone in line is always shocked by the rude words and gestures made by the employees. Has yet to be a good experience :( read more

The store was clean and the employees were friendly but they are all working like Sloths - Very slowly almost like slow motion. Lankily I don't need to come here more than twice a year but I needed to mail a package. read more

If you need to mail something, I would highly recommend using this location. They have a mailing kiosk where you can process your package yourself and not have to wait in line to speak to an employee. I went at noon and walked right up to the machine. I was in and out before I could complete my Yelp check-in. The only issue with this location is the access. It's in a neighborhood so you have pedestrians and slow changing lights to contend with. I will definitely be returning to this location for all future USPS needs I have. read more

I had to mail a parcel after 5 PM. I was so impressed with the process and design. The boxes where there (all sizes); the price is clearly marked on each box. I utilized my credit card to purchase the postage necessary for this shipment. Great job USPS. read more

This location is kinda Close to where I'm at, I went over there a week ago and they have a fast service there,

Was visiting a friend in Mesa and had one international letter I was waiting to mail once I got home. She told me there was a Post Office closed by and gave me a direction. It was really easy to find and there was lots of parking spaces. Inside was clean and my clerk was pleasant and nice. We've moved from small friendly town in Texas and use to friendly services but wasn't expecting this in a big town. I was very please to find this Post Office and my Clerk:13. read more

Been here since 400 and it is almost 420. There are 20 people in line in front of me and another 10 or so behind me. 2 people are processing our packages/mail, and they ever so politely dealing woth the idiots who want to pay $5 for a 30 pound box and those who have kids who think that their kids entitle them to a cut to the front of the line....with all the stamp price hikes, you would think the USPS would GET SMART by putting an extra person behind the counter to get the line moving. But here we wait. Signed, #20 in a line of #35 and counting. read more

US Post Office - My view from 20 people back and only 2 people assisting. Yikes!! - Post Offices Near Me - Mesa, Arizona

Yes,big surprise by my 5-star rating. This is not a typo ;) I was there last Friday late morning enroute to the Mesa Convention Center to attend a scrapbooking event. I had wanted to purchase the Limited Edition Christmas Peanuts/Charlie Brown stamps since its reveal last Christmas, but I didn't have a chance to stop by the P.O. near me last December and kept hoping other merchants would sell, to make it easier to acquire but nonetheless, they never had them (just "the Flag" ones). Lo & behold, this station happened to have some left in their drawer so I became a happy camper. I got good service from the clerk on duty, Teddi, who actually smiled while she was tending to me. It was also not very busy (probably because of the location and off-season) so there was no line and I noticed the other clerks did move a bit quickly and smiled, as well. Maybe next time I need stamps or need something shipped, I'll be back at this location rather then the other so-so Phoenix locations- and hope Teddi would be working at the hour! read more

US Post Office - Limited Edition 2015 Christmas release that I purchased that I had wanted for so long and was able to find at face value :) - Post Offices Near Me - Mesa, Arizona

This post office is terrible. I have had 3 packages that were not delivered. When I call to investigate they are rude. They tell my that they will look into the matter and call me back and of course they do not. Moving soon and glad that I dont have to put up with these people anymore. There is def something shady going on at this location. read more

They don't believe in having great customer service here. Take your business to the ups store on baseline and country club(NW corner by frys). It's worth the drive, and they have amazing customer service!! read more

This Post Office is terrible. The delivery man had illegible hand writing on my missed delivery notice, the manager I spoke to on the phone was not helpful. WHY did I even pay for expedited shipping when I have to pick the damn thing up myself if I want it any time soon???? DO they even deliver any packages successfully if they deliver during working hours, who the hell is home to sign for these things????? And expecting me to wait around all day on a Saturday to sign for something I need today (Friday). Nope. I don't think so! Not even an apology or good explanation, this branch of the USPS is AWFUL. read more