Lots of new staff. Efficient and courteous. Went about 10:30 a.m. and was in and out.read more

Their self help kiosk is completely outdated. Like from the 1980's. It takes 5 min to print a label…read morethen it asks for an email every time. And give me a break only one machine. Somebody from USPS has got to take their head out of you know where. Let's get with the program because everybody and their brother is selling stuff online and we need a better way or efficient way help us ship (FedEx UPS etc.(. Like honestly can we get it together. They also must use Salesforce software that is complete garabge from the appearance online. Been in business far too long nobody cares anymore.

Scott is always very helpful, friendly and professional. Great asset to the store. He's very…read moreproficient in what he does.

Ruma is the rudest enployee that I have ever met. When I first arrived, she was talking down on…read moreanother employee who seemed to be new and training. Next, she made me purchase a new tape to tape up my two boxes I was returning instead of offering to tape up two boxes together for Me with the tape that she clearly had in front of her and did not offer any assistance to me with handling the two heavy boxes or anything. Nobody was there but me and another lady who was already there being helped by another employee So I do not understand where the inconsideration and rudeness was coming from. If she was busy with another customer, then I would understand. I am disgusted. I will never return to this place again. If I could give this place 0 stars just because of her I would.

It should not be this hard to send a package. The business I am sending too gave me the exact…read moreaddress to send it but the employee had never seen street coordinates before or for rural delivery it seems. He refused to try and make the address work with the "spaces he has available". I avoid this location because it is inconvenient to begin with and with employees that aren't helpful so I will not be back ever again. It is worth the drive to go to a different location without the hassle and smart ass comments from the employees.

Jade is fantastic, we needed documents, notarized, scanned, emailed and next day aired. The store…read morewas busy, but Jade figured out our needs and got us in and out with a receipt in less than ten minutes. She was professional, knowledgeable, and got things done all the while she was multi tasking with other customers. Give this girl a raise, she definitely deserves it.

I use the store on a regular basis. I have a mailbox there and I receive packages there as well as…read moredrop off my USPS mail. The staff is very friendly and knowledgeable. It is a busy store, and the staff is very courteous, in spite of the hustle and bustle of the store. You can usually get in and out of the store very quickly, no matter what your business is.

I walked in and had a box I needed mailed. Pre paid! I ran out of tape at home and asked if it…read morewould be possible to have them tape it, the rudest person in the world said, we don't touch these but I will do it next time! I offered to buy tape and he scathed I am just telling you for next time! I also had some overnight shipping I needed, but he was SO RUDE I said, never mind! Don't worry sir, there will be NO NEXT time!! Making your customers feel like an inconvenience is NOT a good look!

The line was long and I was dreading the wait. Well Adriana proved me wrong. The service was…read moreexcellent. She navigated two registers, someone at the computer needing help, drop offs with and without receipts and packages that needed boxed. This woman's customer services skills, kindness, patience, critical thinking, attention to details, and prioritization were unbelievable. She was working alone and completely unruffled.

I have nothing negative to say about the business itself. The employees were helpful and friendly…read more I had a letter to mail. It was important for it to get delivered the next day. It's been a while since I've needed overnight service and was shocked by the price. It was $100 to send it. I decided to go to the Post Office and check their price for express mail. I'm glad I did. They charged me $32. Which is still high, but I didn't have a choice. I guess the USPS still has a use.

Avoid this location. My daughter and I had a terrible experience with P..ty, who was rude and…read moreprovided improper information that even our insurance agent found hard to believe. It felt like a deliberate attempt to avoid conducting the driver's test. We took our business to 1 Stop Motor Vehicle Services, where the service was better, cheaper, and much more knowledgeable. Definitely check the other reviews before coming here--many people have had the same issues.

I recently moved out to Arizona. I needed to get my ID. I showed up without an appointment and they…read moregot me in within 15/20 minutes. Everyone was super friendly. It only costed me $85. I didn't have to go to the DMV display is amazing. They handle all types of registration for on road and off-road vehicles and I believe they also do boats. Everyone is amazing the processes super easy, thank you power tags.

We use this store for Fedx overnight documents and shipping services…read more It's conveniently located and has a helpful crew to answer your questions and ships quickly. Parking is shared in a very busy shopping center full of restaurants and IMAX Theater reducing my score.

With an excellent staff and prompt service, it is always a pleasure to visit! The store also has…read moremany extras like greeting cards. Helen V

I have been shipping at Eli for years. I don't know what happened to the owner but Chris is like Dr…read moreJekel and Mr Hyde. He use to be very nice and easy to work with. Now he is extremely rude to his customers! I had an issue with a lost package. When I went in and asked for help tracking the package Chris became very rude!!!!! When I told him that he had just lost me as a customer he kicked me out of his store and told me to go f_ck my self. He did this in front of other customers!! Keep reading the other reviews. You will read reviews that are very similar to mine. I will never use Chris at Shipping by Eli again!! if you drive away your customers you don't stay in business for long!! Your response to my review shows your true colors Chris!! it's not at all hard for my wife to quit using you for her shipping needs!! You have also been rude to her!! Our friends have a similar story to tell!! They will never ship with you either!! What happened to you????!!! You use to be a great guy!! Now you are a pathetic foul mouth bully!! You can't treat your customers the way you do and expect them to come back!! Both Ann and I look forward to using Shipping With Eli again once a new owner takes over!! You are cutting your own business throat!! You deserve what is coming!!

I dropped by this place, but they were closed. The last time I dropped off a package, they would…read morenot provide any kind of receipt because the cost of the paper was a cost. I used to buy things here, but my last experience, along with all the negative reviews, forced me to go to another shipping center 13 miles round trip from my house, even though this place is a few blocks away. I understand that business owners need to maximize revenues, but as a former marketing manager for a $60 billion company, I would suggest that customer service goes a long way toward building a brand and providing some complimentary services are just part of serving the public.