I recently went into Power Pack and shipped some items. Abby helped me out. She was super sweet and…read morevery helpful. It's nice to go into a local business and be greeted by someone with a smiling face and helpful attitude. That seems somewhat rare these days. I'll definitely be back!

I have had a PO box with Power Pack and Ship for over three years. They truly care if you get all…read moreof your mail, and will chase down any packages that are having issues! A+++++ business with excellent customer service!

Lots of new staff. Efficient and courteous. Went about 10:30 a.m. and was in and out.read more

Package got sent out December last year 2025 just arrived back into USA in sept 2026. got all the…read moreway back to queen creek now the package has disappeared. They marked it returned to sender but I'm the sender. Package was stolen from someone inside this post office

Scott is always very helpful, friendly and professional. Great asset to the store. He's very…read moreproficient in what he does.

If they are going to accept Amazon returns, maybe they should be more accommodating. Even when you…read morebring a boxed item in, they want to charge you $6 for a piece of tape. I don't care how convenient this location is to my home, but I will completely go out of my way to another UPS store, or even just do the hassle-free returns through Kohl's or Staples. They even give you a coupon for the store when you come there! UPS store, you need to step up your game if you want to stay competitive.

Google said located in Fry's but it's just next door and east in the same shopping center. I had a…read moregazillion Amazon packages to return and ship. I wish I knew the worker's name but he was super helpful and patient with me. Thank you! There is a machine to process Amazon returns yourself but if you have more than two it can be tedious.

It should not be this hard to send a package. The business I am sending too gave me the exact…read moreaddress to send it but the employee had never seen street coordinates before or for rural delivery it seems. He refused to try and make the address work with the "spaces he has available". I avoid this location because it is inconvenient to begin with and with employees that aren't helpful so I will not be back ever again. It is worth the drive to go to a different location without the hassle and smart ass comments from the employees.

I walked in and had a box I needed mailed. Pre paid! I ran out of tape at home and asked if it…read morewould be possible to have them tape it, the rudest person in the world said, we don't touch these but I will do it next time! I offered to buy tape and he scathed I am just telling you for next time! I also had some overnight shipping I needed, but he was SO RUDE I said, never mind! Don't worry sir, there will be NO NEXT time!! Making your customers feel like an inconvenience is NOT a good look!

The people are not friendly. Do not expect any assistance. They won't even tape a box.read more

This FedEx office is tucked into the left interior wall at Walmart. I walked right past it the…read morefirst time, and then was assisted by a kind Walmart clerk asked to where to go. I needed to send a script out to chewy , and there was an option of printing the sticker at home and putting it on an envelope, so I did that. Went at the FedEx office, store manager Alex informed me that there was a chance that my envelope would get lost at the sorting facility, Sohee very gently removed the label from the envelope and attach it to a FedEx envelope, free of charge, sealed it up for me and gave me a receipt. Sometimes the things that matter aren't always big things. Sometimes they're attention to detail and the consideration of others. That is why I wanted to leave this review. The foresight that Alex had was much appreciated, and I wanted this review to reflect that. Thank you Alex!

The line was long and I was dreading the wait. Well Adriana proved me wrong. The service was…read moreexcellent. She navigated two registers, someone at the computer needing help, drop offs with and without receipts and packages that needed boxed. This woman's customer services skills, kindness, patience, critical thinking, attention to details, and prioritization were unbelievable. She was working alone and completely unruffled.

Avoid this location. My daughter and I had a terrible experience with P..ty, who was rude and…read moreprovided improper information that even our insurance agent found hard to believe. It felt like a deliberate attempt to avoid conducting the driver's test. We took our business to 1 Stop Motor Vehicle Services, where the service was better, cheaper, and much more knowledgeable. Definitely check the other reviews before coming here--many people have had the same issues.

I recently moved out to Arizona. I needed to get my ID. I showed up without an appointment and they…read moregot me in within 15/20 minutes. Everyone was super friendly. It only costed me $85. I didn't have to go to the DMV display is amazing. They handle all types of registration for on road and off-road vehicles and I believe they also do boats. Everyone is amazing the processes super easy, thank you power tags.

I had the most pleasant experience shipping an eBay order here the other day. I'm newish to the…read moreMesa/AJ area... haven't had to ship anything for a while. My, have the rates gone up! eBay wanted $100 to ship my item without insurance or a signature. I was able to ship it for about $80 with a signature required and extra insurance from this location. I almost never get a better deal than what eBay is offering for their labels. This location has two of the sweetest dogs hanging out behind the counter, it was really nice to see such well behaved pups. Some people may not appreciate this, but I lost my pup a couple months ago... and it was enjoyable for me to hang out with these two pups while my order was being packed. I really dreaded making the drive and doing the errand, but by the time I got home I still had a smile on my face from the positive experience. I'll probably stop here for all my shipping needs going forward.

We use this store for Fedx overnight documents and shipping services…read more It's conveniently located and has a helpful crew to answer your questions and ships quickly. Parking is shared in a very busy shopping center full of restaurants and IMAX Theater reducing my score.

I have been shipping at Eli for years. I don't know what happened to the owner but Chris is like Dr…read moreJekel and Mr Hyde. He use to be very nice and easy to work with. Now he is extremely rude to his customers! I had an issue with a lost package. When I went in and asked for help tracking the package Chris became very rude!!!!! When I told him that he had just lost me as a customer he kicked me out of his store and told me to go f_ck my self. He did this in front of other customers!! Keep reading the other reviews. You will read reviews that are very similar to mine. I will never use Chris at Shipping by Eli again!! if you drive away your customers you don't stay in business for long!! Your response to my review shows your true colors Chris!! it's not at all hard for my wife to quit using you for her shipping needs!! You have also been rude to her!! Our friends have a similar story to tell!! They will never ship with you either!! What happened to you????!!! You use to be a great guy!! Now you are a pathetic foul mouth bully!! You can't treat your customers the way you do and expect them to come back!! Both Ann and I look forward to using Shipping With Eli again once a new owner takes over!! You are cutting your own business throat!! You deserve what is coming!!

I dropped by this place, but they were closed. The last time I dropped off a package, they would…read morenot provide any kind of receipt because the cost of the paper was a cost. I used to buy things here, but my last experience, along with all the negative reviews, forced me to go to another shipping center 13 miles round trip from my house, even though this place is a few blocks away. I understand that business owners need to maximize revenues, but as a former marketing manager for a $60 billion company, I would suggest that customer service goes a long way toward building a brand and providing some complimentary services are just part of serving the public.

Update, on Dec 23, they emailed mailbox holders that they would be closed the same day, Dec 23…read more until Jan 5 as they undergo a change in Management. So if you had any last minute Xmas gifts ( or any other important mail or packages) that would have arrived Dec 23 or Dec 24, without warning they announced they were closed for two weeks with no way of getting your mail or packages. At least give ppl a couple days notice! Luckily my wife was forgiving and was ok with a gift 3 weeks later. This was very poorly planned out on their part and wasn't near any realm of good customer service. They've lost my trust.

This place wants to charge you $3 to print the fedex prepaid label. What's the point of a prepaid…read morelabel if I'm going to pay you to simply print it off and stick it to the box?