What a difference from my visit 12 months ago!…read more Last Friday, I went online to https://azmvdnow.gov/appointments and made an appointment for Tuesday to have my Arizona drivers license renewed. People with appointments or walk ins can check in at one of the kiosks in the lobby. You then will be directed to which line to wait in. (A B or C) I was called to the counter at 9:26 am and left the building at 9:39 am. Carmen was knowledgeable and kind. She reviewed my documentation, I signed the paperwork then she took my photo.Completed, in record time! Now I'm hoping to see if USPS comes through just as efficiently. ;)

I had one of those rare, magical experiences at the DMV, I was in and out in record time!…read moreFrom the moment I walked in, Drew welcomed me and immediately guided me over to the kiosks. The entire process took about five minutes, start to finish. I almost couldn't believe it. Drew was completely on top of things helpful, efficient, and clearly paying attention to the flow of customers. What really surprised me was the lack of a line. This location is usually extremely busy, but on this particular visit, most people were on the ID and driving test side. I've never come here and gotten in and out so quickly, so I'm calling it my lucky day! Huge thanks to Drew for making what is typically a time-consuming errand feel effortless.

Shoutout to John! Friendly, efficient, and made sure my…read morefriend and I were taken care of. Honestly the quickest visit to a MVD ever!

I was scheduled for my CDL-A test 7:30-9:30am (arrived 15 minutes early.) Didn't start testing…read moreuntil 7:55am. Finished pre trip and maneuvers about 8:57am but was stopped from doing road test because it was "too late" to start, as someone was scheduled to test at 10am. Tester was very well explained and helpful but unfortunately because of "late start" wasn't able to get through the whole 3-sections of the test. Now have to go back to MVD to finish test and have to miss work twice.

I needed to make an appointment to renew my Az drivers license. They were courteous and helpful…read morewith the questions I had.

Simply stated 100% consistantly excellent. I was with a…read moredifferent state service. We always were pleased to see an MVD person changing to our administration. Over the decades I had zero negative visits. They require learning highly varied services. I could easily offer many more complements.

Pricilla was soo nice and very understanding :). It's nice meeting someone who has practice with me…read moreand when driving she was very sweet

This place is awesome because I never have to wait long. There's plenty of locations. I've been to…read morethree different locations. The one on central near baseline, one in west Phoenix (might update with crossroads) & the one on Country Club in Mesa. All were great! I went for registration renewal once & the other times were for my son to get his driving permit. He paid a fee and has a year to pass and can test as many times as he needs (once a day). So glad we don't have to wait a million years at the MVD!

Said it was open and when I got there there's a piece of paper on the door saying closed. This was…read moreon the 8th of April and I have heard that they close 2nd Wednesday of the month in the morning. I don't live in the area and was unaware of this. There was another car in the parking lot, that person walked up and tried the door as well.

The staff is the best. Very nice and helpful. I'd drive across town to go to them. Kelly and KK are…read morethe best!

I remember back in the day when vehicle emissions testing was free ah, the good old days! Times…read morehave changed, and now there's a fee, which is fine... but what was a bit confusing was that the website showed they were open on President's Day. Apparently, I wasn't the only one who saw that, because several of us showed up to find the doors very much closed. Since these aren't government-run sites, I was surprised they weren't open, especially when so many other businesses were operating that day. That said, I returned later and had the pleasure of being helped by Frank. He was a senior gentleman like myself, and let's just say he operated at a smooth and steady 0.1 miles per hour. But you know what? I appreciated it. He was clearly doing his very best, taking his time, and making sure everything was done properly. At one point, he was mopping the cement floor with a mop, which I don't judge at all however, I did find it a bit unexpected during the process! Because of the slower pace (and the brief housekeeping intermission), my lane took a little longer than the others. Thankfully, I wasn't in a rush and was able to wait patiently. In the end, kindness goes a long way. Frank may move at his own speed, but he was respectful and doing honest work. Thank you, sir, for your effort and dedication. Being a kind human really is what matters most.

Make sure you have a good open time window before coming here. I waited 40 minutes in the "express"…read moreline. You sit in a little booth while they do the test on your car. It costs $16.50 for the emissions test. The staff were friendly and seemed organized.

Well, I've been here twice and yes, we know that emissions testing is a money grab so you want it…read moreas painless as possible. It's kind of weird and strange the way you're treated they have you sit in the booth as your car is getting tested and then they put you back in the car before they hand you your results. I guess it's all in the sense of safety for the employees. Both of my visits have been quick! Cheers!

I paid good money for a good job. No, he didn't finish the job and now I have to pay someone else…read more He refunded me $5.00 of the $25.00 I paid him. Read the reviews and you will see how he blames the customers and calls the customers liars. Not a business you can trust.

I am at vital records at the mesa location it says on line we open at 800 am but when you get to…read morethe office it says 9am I guess we are not to bright