Even though Post Offices are closed on Sundays, their drop off boxes and PO Boxes can be accessed…read more We had several pieces of important mail the send. We wanted to drop them off at this main post office so that the mail could get a good start toward its destination. It's easy and quick to use the drive through. There were several others customers with the same idea.

There are 23 people waiting to be serviced and 2 people behind the counter someone just walked out…read moresaid they waited 20 minutes smh you must do better with the heat and elders trying to stand if your not going to staff Atleast have seating for the long wait .....

Service was fast and friendly. They have a kiosk for online returns. Unfortunately the company I…read morewas returning product for (Oofos shoes) didn't work since they used a different application. The representative knew just what to do and had me in and out in no time.

So I regret having to do this, but I'm updating the positive review I left a few months ago…read more After being robbed of $100 from an organization I'm associated with, while attempting to make a $10 donation to them (that I let them keep), my bank concluded an investigation ruling against me, bc I didn't follow up w/ them in time. Bank gave me another chance today, stating I had to FAX OLD EMAILS to them, proving I meant to donate only $10. So I'm back at the UPS Store today, doing printing and faxing of 6 blk&wht pages from my phone. Guess how much that cost? $22.50!!!!!!! That's right, IT COST ME 22.5% of the amount stolen, to get my stolen $100 back! Giselle, might as well been wearing a ski mask when she rang me up. Btw, I literally did every step of this service I'm paying for myself. When Giselle rang me up and my jaw hit the floor as to how 30¢/page for printing 6 pages turned into $22.50, she shrugged and stated, "talk to my manager". I hate to sound like a Karen, but c'mon. Look at my post history, I think I'm pretty positive on here...

When I need to use a post office, I often find myself going to The UPS Store at one of several…read morelocations; however, there is United States Post Office located near home right in the same block as The UPS Store nearby. This particular US Post Office location is located right inside Artie's Ace Hardware store at Tatum and Thunderbird. While it isn't The UPS Store, the prices are what you'd expect from the post office, and that's the lowest it gets. Also, now there are certain services like return receipts that can only be purchased at a post office. The post office also works with UPS, FedEx, and DHL. You can also purchase actual stamps. If you go up to the post office counter, you can see all of the specific policies and inclusions to what is included with each service and envelope. They also sell various materials to make shipping and mailing easy for everyone. The lobby and retail hours for the post office are weekdays from 9 AM to 5 PM (though the website says it closes at 4 PM) and Saturdays from 9 AM to 4 PM (though the website says it closes at 12 noon). They are closed on Sunday. The last collection hours is 4 PM daily except for Sunday, and the last express pickup is 3 PM daily except for Sunday. According to the website (https://tools.usps.com/locations/details/8503200065), there are no services offered, though this is clearly not the case as they are posted at the counter to the post office. While this is not my go-to post office, it is helpful to be nearby within the Ace Hardware as an option as need be. I'd recommend it!

Terry was awesome and super helpful!…read more Make sure you tape up your boxes prior to drop off though, I didn't realize they charge for tape.

Nothing is stocked where the label is so just wander and pick through the piles of stuff laying…read morearound and you might find what you need. I waited in a 20+ minute line just to find out the item I needed was right there... in an unlabeled bottom shelf of the counter facing away from people entering. Not the large labeled display that's directly inside the entrance which is completely barren. Don't bother calling with a complaint about anything unless you want to waste 5+ minutes arguing with the robot to just speak to an fing agent. Then they won't take your complaint unless you want to give them ALL of your information. Why can't USPS take anonymous complaints or feedback?

Willams location is horrible for the wait time. The store is never stocked properly, and the worst…read morepart is the AIRCONDITIONING doesn't work. The workers have stated that customers have often fainted in line. I come out sweating and my son too. The store is dirty with items scattered around and not in the correct places and the boxes that are supposed to be filled are completely empty. Last the prices have gone up AGAIN! It cost me $19.75 to ship a small box to Georgia and it wasn't heavy. My online store is now being heavily affected by this. UPS is looking better. No horrible wait and they have AIRCONDITIONING! So now I suggest you do price, state, and weight options with UPS. Miserable going to the Williams location.

This location desperately needs to hire more help. The line is always 20+ people out the door,…read moreparcel bins overflowing, self dropoff jammed full, countertops so full you can't fit anymore boxes. This location is so poorly managed and it's been this way for too long. I feel horrible for the people who have to work in these conditions.

So much better. I love the European lady. All employees are better than past. I have always dreaded…read moremy monthly trip here, but it's improved dramatically. And finally, a new parking lot!

Being new to eBay's newest updated rules and shipping specs I came here, by recommendation, to send…read moreout 2 packages with prepaid eBay USPS labels. I met Mike and he was awesome, friendly and explained exactly what I needed to know about UPS and USPS shipping for eBay. The store is very organized and they have SO many items and services. They are in a very convenient and perfect location in the shopping center by Target on Frank Lloyd Wright East of 101. Along with great customer service Mike also was a pleasure to speak with, with wonderful stories explaining many of the items he has on display in the store. Thanks Mike, I'll be back many more times!!!

this location closes at 6 PM, I arrived at 5:55 after working all day. And everybody knows it's…read morehard to find a post office that's open after hours. The gentleman that was inside was too concerned with closing then to help me all I need was a label printed, and my box taped up. Really sad and I'm sitting in my car now and there's still two minutes left before it hit 6 o'clock. Where has Customer Service gone? I forgot to mention my box was and 20 pounds and he didn't even bother to come open the door. And unfortunately, this is the closest location for me to utilize so I have to come back here and deal with this

I will never visit this location again because of how rude the employee Jeff is. Each time I've…read morehad to deal with this employee he is extremely unhelpful and disrespectful for no reason. I spoke to the owner and let her know about these repeated issues as well.

Eek! I do not recommend. I called for a quote and was immediately placed on hold. After five…read moreminutes, someone picked up the line. I explained the courier service I needed and he offered to put me back on hold. I politely pointed out I had already been on hold. He said he had no choice as there were even more customers waiting in-store. Based on my experience, they are understaffed and their customer service is underwhelming. No wonder their reviews - across all locations - are subpar. I also discovered in hindsight Airpark Pak n Ship is not accredited with the Better Business Bureau and has a C+ rating for failure to respond to customer complaint.

This place deserves ten stars. I love Jim and his team. They're helpful, pleasant, efficient and…read morealways on the ball. They make everything easy and seamless. Their customer service is top tier and they're eager to solve problems and assist. I will always come to THIS UPS store.

Jim is the kindest UPS associate ever!! He is so friendly and his positive energy truly makes your…read moreday. Will definitely be a repeat customer- he made all the difference! Thanks Jim!!