We rented a PO Box, and we got what we wanted. Quality is good, and key fits the lock! Rates are…read morerates, so it kind of just is what it is. Not terrible, but not cheap. We don't live in Phoenix anymore, but still drive up to our PO Box. I like the staff at this location and would recommend this Post Office

12/29/25 Dead bushes, unpruned trees, weeds 2 feet tall. ZERO pride as a representation of the…read moreUnited States government. Just total apathy. Then I go inside. Twelve people in line and only 2 workers that make snails look fast. Then another guy comes out from the back walking like he has cement in his shoes. He literally throws a box into a bin 10 feet away like a basketball. The look on his face is one of complete apathy, disgust and resignation. The hiring in this place is beyond horrible. Why would you ever allow someone like that to work for you? And some people wonder why there are negative opinions of federal workers. Incompetency always emerges when there is no competition.

There are 23 people waiting to be serviced and 2 people behind the counter someone just walked out…read moresaid they waited 20 minutes smh you must do better with the heat and elders trying to stand if your not going to staff Atleast have seating for the long wait .....

Even though Post Offices are closed on Sundays, their drop off boxes and PO Boxes can be accessed…read more We had several pieces of important mail the send. We wanted to drop them off at this main post office so that the mail could get a good start toward its destination. It's easy and quick to use the drive through. There were several others customers with the same idea.

I've been a happy customer for many years and didn't realize I never told everyone (sorry, The UPS…read moreStore)! The staff is ALWAYS friendly and helpful. They provide shipping, copying, and supplies, along with notary services, fingerprint verification and mailbox rentals. Highly recommend this team for any (every?) "Home-office" need!!

Service was fast and friendly. They have a kiosk for online returns. Unfortunately the company I…read morewas returning product for (Oofos shoes) didn't work since they used a different application. The representative knew just what to do and had me in and out in no time.

When I need to use a post office, I often find myself going to The UPS Store at one of several…read morelocations; however, there is United States Post Office located near home right in the same block as The UPS Store nearby. This particular US Post Office location is located right inside Artie's Ace Hardware store at Tatum and Thunderbird. While it isn't The UPS Store, the prices are what you'd expect from the post office, and that's the lowest it gets. Also, now there are certain services like return receipts that can only be purchased at a post office. The post office also works with UPS, FedEx, and DHL. You can also purchase actual stamps. If you go up to the post office counter, you can see all of the specific policies and inclusions to what is included with each service and envelope. They also sell various materials to make shipping and mailing easy for everyone. The lobby and retail hours for the post office are weekdays from 9 AM to 5 PM (though the website says it closes at 4 PM) and Saturdays from 9 AM to 4 PM (though the website says it closes at 12 noon). They are closed on Sunday. The last collection hours is 4 PM daily except for Sunday, and the last express pickup is 3 PM daily except for Sunday. According to the website (https://tools.usps.com/locations/details/8503200065), there are no services offered, though this is clearly not the case as they are posted at the counter to the post office. While this is not my go-to post office, it is helpful to be nearby within the Ace Hardware as an option as need be. I'd recommend it!

Terry was awesome and super helpful!…read more Make sure you tape up your boxes prior to drop off though, I didn't realize they charge for tape.

Willams location is horrible for the wait time. The store is never stocked properly, and the worst…read morepart is the AIRCONDITIONING doesn't work. The workers have stated that customers have often fainted in line. I come out sweating and my son too. The store is dirty with items scattered around and not in the correct places and the boxes that are supposed to be filled are completely empty. Last the prices have gone up AGAIN! It cost me $19.75 to ship a small box to Georgia and it wasn't heavy. My online store is now being heavily affected by this. UPS is looking better. No horrible wait and they have AIRCONDITIONING! So now I suggest you do price, state, and weight options with UPS. Miserable going to the Williams location.

Nothing is stocked where the label is so just wander and pick through the piles of stuff laying…read morearound and you might find what you need. I waited in a 20+ minute line just to find out the item I needed was right there... in an unlabeled bottom shelf of the counter facing away from people entering. Not the large labeled display that's directly inside the entrance which is completely barren. Don't bother calling with a complaint about anything unless you want to waste 5+ minutes arguing with the robot to just speak to an fing agent. Then they won't take your complaint unless you want to give them ALL of your information. Why can't USPS take anonymous complaints or feedback?

This location desperately needs to hire more help. The line is always 20+ people out the door,…read moreparcel bins overflowing, self dropoff jammed full, countertops so full you can't fit anymore boxes. This location is so poorly managed and it's been this way for too long. I feel horrible for the people who have to work in these conditions.

Uno de los empleados llamado Ed, es un rasista, grosero, y despota al ofrecer un servicio, no…read morevengo aquí por gusto si no por nesesidad, y esta persona fue muy grosero y rudo.

Being new to eBay's newest updated rules and shipping specs I came here, by recommendation, to send…read moreout 2 packages with prepaid eBay USPS labels. I met Mike and he was awesome, friendly and explained exactly what I needed to know about UPS and USPS shipping for eBay. The store is very organized and they have SO many items and services. They are in a very convenient and perfect location in the shopping center by Target on Frank Lloyd Wright East of 101. Along with great customer service Mike also was a pleasure to speak with, with wonderful stories explaining many of the items he has on display in the store. Thanks Mike, I'll be back many more times!!!

this location closes at 6 PM, I arrived at 5:55 after working all day. And everybody knows it's…read morehard to find a post office that's open after hours. The gentleman that was inside was too concerned with closing then to help me all I need was a label printed, and my box taped up. Really sad and I'm sitting in my car now and there's still two minutes left before it hit 6 o'clock. Where has Customer Service gone? I forgot to mention my box was and 20 pounds and he didn't even bother to come open the door. And unfortunately, this is the closest location for me to utilize so I have to come back here and deal with this

This is the place where I go for all of my packing and shipping needs! They ship both UPS and…read moreFedex, and even USPS and DHL...so it is the prefect location for returns, quick shipping with any vendor and standard mail services. They offer custom boxing and crating worldwide, have a huge inventory of boxes and packing supplies, provide tracking for all (even returns), and always with a smile! What I love most...they are super fast and I have never had to wait in line.

I will never visit this location again because of how rude the employee Jeff is. Each time I've…read morehad to deal with this employee he is extremely unhelpful and disrespectful for no reason. I spoke to the owner and let her know about these repeated issues as well.

This place deserves ten stars. I love Jim and his team. They're helpful, pleasant, efficient and…read morealways on the ball. They make everything easy and seamless. Their customer service is top tier and they're eager to solve problems and assist. I will always come to THIS UPS store.

Jim is the kindest UPS associate ever!! He is so friendly and his positive energy truly makes your…read moreday. Will definitely be a repeat customer- he made all the difference! Thanks Jim!!

This is my favorite US Post Office location in Scottsdale. After too many instances of standing in…read moreline for 30+ minutes at the Scottsdale Airpark location, I have decided to make this my Post Office of choice, even though it's further from my house. The staff at this Post Office are friendly, efficient, and knowledgeable. The line, which is typically short at this location, moves quickly. There is plenty of parking. There is also a machine that you can use after hours to buy stamps, weigh packages, etc.

I popped in again to mail a few books out again had wonderful customer service by Erik who went…read moreabove and beyond to make things easy. I showed up around 11:30 on a Saturday and there was only one person online so I was in and out in just a few minutes. I super appreciate the media discount for shipping books!