I have worked with this UPSStore for the better part of 5 years. They have been a great assistance to my business as well as my personal needs. The people are the best always helping with regular and custom shipping my needs. I can always depend on them to find the best solutions for what I am doing. They also assist with all my daily shipping requirements, mail, boxing and return services. I appreciate this organization and its people !!! Highly recommended !!!! read more

Refused to tape my bag for return. My other ups store does it all the time! I offered to tape myself and the woman refused... so odd! She wanted me to buy a new bag. Will never come back to this location. Photo of my bag below for reference! read more

The UPS Store - My return bag they refused to tape - Printing Services Near Me - Scottsdale, Arizona

I went to this UPS Store today, based on their positive Yelp reviews. After going to some other nearby UPS stores and having less than stellar service, I wanted to find a really good UPS Store that I could use consistently. I had to send a lot of work equipment back to a prior employer today and it needed to be packed very well for travel. The employees at this UPS Store were amazing! They worked together as a team to organize and pack all my fragile items for shipping. They explained the costs and benefits of insurance and answered my many questions. Run, don't walk to this UPS Store! Their service is top notch and they made me feel like a valued customer. They offer many services, including: printing, faxing, fingerprint services, and mailboxes for rent. read more

The staff was friendly and processed my drop off quickly. The parking lot is a busy one and appreciated that they have UPS 15 min parking spots available right by the door. read more

I've had the best experience dealing with this UPS branch. I only used them to return stuff to Amazon and they have always been very friendly and helpful. I didn't have a similar experience going to a couple of other locations so I was hesitating to go but they have changed my mind and they are now my go to place. I would strongly suggest you use them because of their friendly and quick service. read more

The UPS Store - Printing Services Near Me - Scottsdale, Arizona

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Visiting from out of town, I had to ship a monitor that I purchased from my employer, and the gentleman who helped me package the monitor, stand, speakers, and cables did an amazing job. It's a 27" monitor. The monitor face was protected with a layer of styrofoam, and everything was wrapped in bubble wrap. The price for materials and the box came out to around $60 which was way better than what FeDex in the same area was charging ($100 minimum for materials). There were a number of guests after me, and one required notary, but the gentleman working on my package was the only one who could do it. I really appreciate that he didn't take any shortcuts or hurry what he was doing with other requests as I was worried about any damage to the hardware with not knowing how rough UPS can be with any package. There were a lot of customers sending returns to Amazon and other vendors as well as Christmas package being sent out. I think there was a staff of three, but from the sound and sight of everything going on, these guys were amazing with their customer service, efficiency, and helping everyone who came in. This is one of the best UPS locations I've been to, and they beat the California location I go to locally and consistently. I wish this store and these guys operated a lot closer, and I'd be going there for all my business needs! read more

The UPS Store - Packaging services for a monitor. - Printing Services Near Me - Scottsdale, Arizona

Cambia was the box, lol. She was amazing, she said hi to me as soon as I walked through the door, and she help me do my return, loved her smile and her energy. I WOULD RECOMMEND. read more

The UPS Store - Printing Services Near Me - Scottsdale, Arizona

Came to this store to do my usual Amazon returns. Store hours said they closed at 4 but they actually close at 3:50!! Watched the lady lock the door right as I pulled up. Please update store hours or keep doors open til times listed. read more

Went in with a lot of random things to ship last minute for a colleague. Yolanda went above and beyond to help me find the right box and bubble wrap to get things there safely. Highly recommend. read more

Absolutely one is the worst UPS stores. They seem to hate customers coming to their store. Only 1 of their staff was at the register dealing with customers and 2 in the back just hanging out. I stood inline for 27 minutes and not a single staff would make eye contact with me or acknowledge my presence. After about half an hour, I did I the same as the customer in front of me, walked out. read more

Had a great experience at this store. Even though it was half an hour away from my place and I have couple nearby my place too (4-5 within 10 mins drive) but the amount of work I needed to do was worth it.i would have spent much more longer time(based on my past experience with the nearby stores). I was in and out of this store within 20 mins. I had to notarize couple of documents, photo prints, return label envelopes and send couple of parcels. They were very quick. My to go store from now onwards. Thank you guys truly. Forgot to mention I was offered a cup of coffee too by the staff. Another feedback - I visited them again due to some things being missing on my end and experience this time was even better. Keep up the great work guys. read more

I love this UPS Store branch! I have had a box there since January 2024 and recently renewed it. Everyone who works there is very kind and accommodating. They also put up with me and all of the packages I get delivered to my box, which I greatly appreciate! Highly recommend!!! read more

These people have been so helpful! They are patient and kind. I purchased a download of a print on Etsy and then brought it to them to have it printed. It turned out great! I even decided to do another one as a gift and they did that while I waited! Great customer service. I will be back! read more

The UPS Store - My awesome Halloween print done by the great people at the UPS Store on Northsight in Scottsdale! - Printing Services Near Me - Scottsdale, Arizona

I like this UPS . Customer service is professional, friendly and quick. I've sent alot of very important documents through this UPS and have never had a problem. read more

Appreciate the quick and attentive service at this store. Very friendly and helpful staff!

Hanna, a UPS employee at the Scottsdale UPS STORE northsight blvd was very helpful was very helpful in expediting an overnight mailing. Also the cost was quite reasonable in comparison to other options available. read more

Went to UPS Store this afternoon, and once again, Sarah took care of my returns effortlessly! Sarah's UPS store is the best of ANY I have ever done business with! Very satisfied with every visit! Looking for a very professional store to do business with? Look no further! Mike......Anthem, AZ read more

PLEASE UPDATE your hours on Google from open on Sundays to closed. Waste of my time! This place is CLOSED ON SUNDAYS!

We had a great number of returns for Amazon. Couldn't figure out Amazon return policy . Merrcifully , Sara and Roxanne came to our assistance. They helped separate what was a free return and what was a shipping charge return. They placed some in box and some soft goods in envelopes. They were patient, good humored and most importantly efficient and professional. Great service , highly recommend read more

The gentleman in this store has always been nice, but the lady today was so rude. I didn't package my Amazon return correctly. I will never go back there again. -------------------------------------------------------------------------------- read more

Just used the self-service station and found it to be very straightforward and easy to use. I also really like the binding options at the UPS Store, especially if you have a big presentation or business meeting approaching. The store is clean and they offer every option you need for printing, binding, and packaging. Will definitely be returning. Pro-tip: If you bring a flashdrive, don't forget it at the store when you leave!! read more

I have had to ship a few prepaid packages and each time I go in I am quickly helped and on my way back out the door with a receipt of my package. I haven't had a single issue in the 3 visits I have been there. read more

Went in for notary services and there was a pretty generous line! We were pleasantly surprised when we moved to the front fairly quick. There were two gals working, Sara was great. Super courteous and thorough. Both gals worked together great and all the customers were handled so smoothly. The store was very clean and not too cluttered. Would definitely recommend for shipping and notary services. read more

The team here is a blissful of joy and humbled in pride! Packing experts and great customer service. Definitely deserves everyones package. Go to this location that took my stress away when it comes to the Topic of shipping! came In and saw gracious smiles and felt welcomed thanks team! read more

I thank Sarah for her knowledge in packing and shipping. Came into her store with different items that need to be shipped to Chicago. There were a lots go glass items, metal sculptures and wall hangings. . Everything came in perfect condition. I would recommend Sarah for all your packaging and shipping it needs. read more

Went to this location and wanted to mail an overnight package and was assured it would arrive on time, well that didn't happen when and when I called the store the Manager CIndy actually lied to me and said she told me it might be 2 days. The problem is she never spoke to me during my time in the store, she then told me the owner Sarah would call me that day but of course I never heard back from anyone!! Our business did a lot of business with them but we will go somewhere else moving forward Poor service!! read more

I love this place! They are very friendly and professional. The bonus for me is being able to use USPS here if it's cheaper. Super convenient. read more

The UPS store 1669 on Northsight is a friendly and welcoming store. Anything I require in the way of office needs is in one location. I have taken the oddest items from my parents estate to mail to siblings and other family members, and they were meticulous with packaging and kind to me as I grieved the loss of family. I have also used UPS 1669 to shred important documents, love that they also have this service. read more

Absolutely the best. Fantastic. I've been using this UPS store for my small business shipping needs for more than four years. They bend over backwards to help customers. Extremely professional. Fast and Efficient. Always friendly. Very positive vibe. I honestly cannot imagine a better run shipping enterprise. read more

We packed the package there ourself and used some of their u-line tape to seal the package at a cost of... $5?! Mind you they have entire rolls sitting on the wall for $5, and I certainly didn't use an entire roll nor am I leaving the store with any. This order to charge me $5 for tape came directly from the manager. What a rip-off! Avoid if you can. read more

Great Place for Everything, as a True Conservative, I like a place that gets stuff done, rather than save a few $$$'s somewhere else or P.O. for lousy service...... read more

My name is Linda Aldrich. I am devasted as a result of an incident involving The UPS Store # 1669 located at 14747 N Northsight Blvd. Suite 111 in Scottsdale, Arizona. In February while traveling I left my favorite Italian black leather down jacket at a friend's house in Scottsdale, Arizona. She took it to The UPS Store #1669 and asked them to package and ship it to me. She watched them package and label it. She took a picture of the label dated Monday, February 17th. She said I would have it by Thursday, February 20th. I never got it. Sadly, my friend did not insure it. Sara Criscione, the store manager stated that the label fell off, and/or UPS lost it. However, my friend watched them label the package, and took a picture of it. The label was quite secure. And in talking to 2 UPS Supervisors, they both went on record saying there was no tracking history. UPS never took possession of the package. As it turns out, my jacket never made it out of The UPS Store #1669. It was lost and/or stolen from the store. To make matters worse, Sara continued to blame UPS, even after I filed a complaint with the BBB. My guess is that someone that works at The UPS Store #1669, with Sara's permission, is now the new owner of my jacket. By the way, today is May 20th and I just received a check from The UPS Store #1669 for $126.92 for reimbursement of my jacket that cost over $1,000. My advice to anyone who dares to ship anything of value from The UPS Store #1669 is to make sure and insure it. Otherwise you are taking a big risk. They are not to be trusted. After my loss, I can't help but question the honesty, integrity, and ethics of the business, and the business manager. Yes, it was just my experience... but it could become yours. read more

Been coming here for years. Is an efficiently run UPS Store. Plus they do more than just shipping.

Terrible service!!! I only gave them 2 stars because they had designated parking spots in the front of a really busy parking lot and the store is clean. Other than that this store is not like the rest. They wanted to charge me $3 to print a return shipping label when I still had to pay to ship the return myself. Ripoff!!! Then the guy helped three other people who had come in the store after me. This is the worse UPS store I've ever been to. I know they are all individually franchised but this one has the worst customer service I've ever experienced read more

My first experience at this ups location was terrific. Sara helped my boyfriend and I find a box to fit large end tables. She was so understanding and sweet about our situation. I will defiantly be using this location again! read more

Store # 1669 at Raintree & Northsight. Sara, Cindy & Chase are the most helpful, curteous, and professional UPS staff around.

Was greeted nicely, took care of my shipping needs and was out the door in less than 5 minutes. Very professional and delivery was made as promised. Will definitely do business again !!! read more

I came into this UPS store wanting an envelope and a postage. There was a little of bit wait time but the cashier made sure I was going to helped in a little bit. The store overall was quite clean. Overall this experience went well and I would come back to this ups store. read more

Poor customer service. After waiting for 10 mins to buy 2 easter cards 1 box and some bubble wrap, the lady behind the counter says to everyone thank you for waiting.....ok fine. There are 4 of us there. Then after another 5 mins when she is still with someone else and says to me are the cards all your purchasing? I stated no I need a 14x14x14 box and bubble wrap. She tells me I will have to wait as she needs to help the person behind me first (who came in after me). I put the cards down and walked out. She could have acknowledged everyone when they entered and could have told me about the person behind me instead of waiting til it was almost my turn or just helped me first since I had already been waiting over 15 mins. There are other places to get boxes and bubble wrap to ship things. read more