Mary was truly amazing. Beyond kindness of what anyone can ask for. The most welcoming and comfortable person to do your fingerprints with even if going in nervous. read more

This is another example of a scammer, this is for auto insurance , that is posting this address as a business address but not naming a pi box. read more

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This place was open today with one staffer. My friend was in the need for a mail box and they had them. Someone was ahead of me so I waited briefly. asked for info on the boxes. I got what I needed and will pass it along. Shared parking spaces. read more

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Amazing customer service always able to help. Thank you so much. Accepted a fed ex package 10 min after closing

Really impressed with the customer service, the ladies were wonderful and were able to help me address my issue and resolved it within a few minutes. Would definitely recommend anyone do their shipping here, 10/10 read more

I went in to have a package shiped & need a flyer printed. Mary was fantastic. Printed and out the door in 10 Minutes. I was told this operation is under new management and Mary is the new owner/manager.. Looking good Mary read more

The ladies are nice but they always have an issue with their scanner. i have dropped off items that get scanned but never get a legitimate tacking number . My packages have gone missing in the system. i own a business and have had to reimburse customers because they never received their item. Not sure what's going on here . read more

I don't know if there is new ownership, but the woman at the front desk took 15 mins to print a label and ring me up for a shipping a small package. She asked me how to print the label and couldn't figure out her credit card machine. Luckily for her I was the only customer in there at the time. I can't imagine her handling multiple customers at the same time. I used to go here since it's close to my house, but I'll drive to UPS next time. read more

I've never had anything but excellent experience at this place. Beats going to the post office any day of the week. Mail always gets delivered as stated. read more

Went in on a Saturday to have a picture boxed and mailed. Manager Jose said the picture will go out on Monday or Tuesday and paid $168. A week later packages haven't gone out, girl working argued with me and her managers day off. She finally called and he said there must of been a miscommunication. Total bullshit. If I knew it would take over a week to box it I would have done myself. Never again. Lastly the place is dirty. read more

I have only been inside this establishment twice very recently. It has new owners and I always enjoy having conversation with the gentleman there. I've been an unemployed recruiter for 3 months and even considered inquiring about their job opening for a few months because it is such a warm atmosphere, responsive and kind. read more

Holy where do I begin. Jose the "owner" will talk shit to you as a courier because the baby only cares about closing an hour early. I've never met a more disrespectful human being in my life. Will be calling postnet to let them know HE'll DRIVE TWO MILES DOWN THE ROAD WHILE YOUR DELIVERING TRYING TO ROB YOU OF PACKAGES. Get a life loser. read more

Under new management, excellent customer service, dependable, and happy to support this new business owner!

The best Customer Service ever! I had a unique request. I had a book of music that was too big to ever lie flat when I was trying to play from it. Mr. Subhash Chandra volunteered to take on the project of making my book usable. It turned out to be very problematic but Mr. Chandra tenaciously worked on it and delivered to me 3 spiral-bond, manageable volumes that now lie perfectly flat on my piano music rack. Not only was I impressed with final product I very much appreciated Mr. Chandra's efforts to carry this through to completion. read more

shipped a flat rate box here about an hour ago. got home and googled cost at post office ...just under $17. It's a flat rate box and should be a flat rate right? Postnet charged just under $30....almost double. So I called and asked if that was there upcharge ( which it was). I asked that a refund be issued, shipping canceled and I would come pick up the box. They said no. First and last time using their services read more

The best customer service. So efficient and very accommodating. I recommend this place, not my first time & definitely won't be my last time read more

These people have been very helpful! I am grateful they have been here through lock down and beyond. They have helped me with so many of my business processes that I was unable to do from home or my business at the time. I highly recommend them! read more

I use to work here, one boss was sweet and understanding. The other one didnt care about your problems and will fire you for wanting to get paid on time. I dont recommend working here, unless you want your check to be rounded down on and to be held an extra few days. Im extremely pissed off, the mean one texted me, that i was fired. I have a child to feed Cheenu you were great! Sorry you have to work with that horrible woman read more

I use this place to drop off FedEx packages that I am sending out. I generate and print the labels at home and then drop them off here and let them scan them in the system, give me a receipt and I am on my way. I use FedEx online and/or PayPal to generate USPS, UPS, or FedEx labels. read more

Steven was super helpful and very nice assisting me. I'm very pleased with his service. I was asking a lot and he fulfilled my request In such a kind matter. He's a very good employee and I will continue using your company due to his exceptional customer service skills. read more

Not sure why the other reviewers complained about rude service because I have held a mailbox here for over a year now and they have always taken care of my needs. Would recommend them to anyone. read more

The owner of this store has a very Type-A personality, which, as a type B, has caused some strange tension in the past. However, she is very good. She WILL get the job done, and you will probably be happy with the outcome, but she will do it her way. Does excellent print work, designing is a little outdated (still uses Microsoft Publisher for design (to my knowledge)) but she is friendly. Get your designs ready and get them printed here, you will be satisfied. read more

Easy, convenient location to mail USPS, FedEx, and UPS. It was very well organized over the holidays. They also sell shipping materials and some odds and ends that are useful for crafts (clear transparency sheets). read more

Waste of money and time. I understand a surcharge for convenience... But a 200% markup is ridiculous. Owner is rude too.

I would have to agree, the owner is rude and lacks customer service skills- Other employees seemed helpful in the past but I couldn't support that attitude in a business owner. read more

A clean and organized store. However be aware that you will pay double the price for any type of Priority Mail, Etc.

This PostNet store is fantastic!!! I mail via this location on almost a daily basis and maintain a PO box there as well. Every single staff member is consistently friendly, helpful, and professional, and the customer service is always exceptional. I would highly recommend this location! read more

I see a lot of people are complaining here about the old owner. but this store is under new management now! Their staff is friendly and helpful. 10/10 Would recommend. read more

These guys are the best! The previous owner was okay, but Stephen goes out of his way to make things easy. I run my small business out of this PN location, and Stephen has always been top notch. He emails me when my packages arrive. If he knows it's an important, time sensitive delivery, he will call me. I must comment on the one negative review that's posted here. By no means have they ever been rude to me on the phone. Sure, they've given short, one-word answers because they're busy a lot of the time, but never rude. Last thing, I hardly pay them to ship my packages. I print my labels from my home office and drop them off at this location. I only rent my business PO Box address from this place. So even though they basically only receive around $190/year from me yet see me and handle my packages every day, they still give EXCELLENT customer service. If you're sick of the Post Office and want an easy, pleasant transaction, give these guys a go! You won't regret it:) read more

Customers Beware!!! I took several holiday presents to be wrapped and sent to PostNet in Cave Creek. My gifts were returned "damaged" to the store. As it tuned out, the olive oil had been improperly packed and it broke and leaked all over the box and the remaining gifts. The owner was extremely unhelpful. I stopped in after work to ask her to do the right thing and resend the items at no cost to me. She reluctantly agreed to do this is a very rude way. When we went back with the items, she reneged on her word and refused to send them. She said we would have to wait till the claim was filed. If I could rate this woman's business a "0" out of "5" stars, I would. Go someplace else! read more

We love PosNet! We have been doing our business there for many years and we've always had outstanding customer service. Priti and her staff are very professional and do a wonderful job. Whatever we need done, whether it's notary, copying, printing, mailing, they always take care of everything for us. We will be life long customers! read more

Had a mailbox here for over a year because it was closest to my home. Besides the owner being rude... for no apparent reason... EVERY time I went in there -I doubt I ever saw her smile once.... -I opened a box to be mainly for my business. I'm out of town a lot so I needed a safe place for shipments from my manufacturers to be dropped off. PostNet's package notification service was non existent they would only notify me days later stating they were going to be returned to the carrier since I hadn't picked them up right away. When I'd get there, she would glare me down the whole time. I never did do much shipping or another services with them as their markups are freaking outrageous. Once I allowed my sister-in-law to ship something to my box that was a gift so it wouldn't come to her house. You would have thought I tried to commit grand larceny & how dare I allow such a thing! That was pretty much the last straw. I was so glad a UPS store opened up a location just across the street. It was worth going through the change of address hassle to never have to go there again. Well I did, just recently. Dropped off a small box for the US mail. Dropped it off around 1:00 & for some reason it was never given to the postman until the following day according to the tracking... I guess I'm a glutton for punishment. read more