I visited the UPS store in the Carefree Marketplace. Apparently Cox, Communication and UPS have an…read moreagreement. When you return their cable boxes, the staff tell you to take it to UPS. I found a box that was suitable for both returned devices. I visited the UPS store and told the staff what I was doing. She got the paperwork together and scanned everything that was being returned. She gave me a receipt to show proof of items being returned. You do not need to box the items. Also, Cox does not want their wires back just the devices. It couldn't get much easier than this. Each Cox shipment goes out at 4 PM daily. They should have the equipment within the day. Shared parking lot.

After all the horrible reviews one would think the owner could learn from his mistakes. A little…read morerespectful advice, don't charge $5.00 for a small strip of tape. You're stepping over dollars for dimes. I won't be back.

The service at this store is awesome. Both employees that I deal with most often are very…read moreprofessional, courteous, and knowledgeable. I stopped in today to complement them and was able to talk with the manager.

Nothing more irritating than coming into an establishment where they only practice one trade and…read moreinstantly I've got some drug addict hippie telling me what he's incapable of doing unless I pay extra

Mary is so knowledgeable and patient and kind. She takes her…read morejob seriously in HELPING people. She went the extra mile for me today in what I thought was a pretty complicated return. She's a smart cookie! Thank you. I promise not to bring any more packages for e-bay!

This is another example of a scammer, this is for auto insurance , that is posting this address as…read morea business address but not naming a pi box.

I love this UPS Store! The service is outstanding and Richard Rheam has gone above and beyond to…read morehelp me on multiple occasion with my Amazon packages and other packages that I have sent. Richard has even waited for me to arrive 5 minutes after their closing time which really helped me to get my package out on time. I highly recommend this locatio. They are always knowledgeable, friendly and well organized. Richard gets 5 stars!

Micheal the Owner said the most unprofessional statement in front of me the customer about a…read morespanish worker "who works for him". He asked the young worker to haul a package to the back and proceeds to say "they not teaching these kids anything anymore these days" which is so unprofessional and I'm in the store to return a package and because you think you own the place you can "Belittle" another human being? He has to be racist towards melanin skin or Spanish because that wasn't nice and especially in front of paying customers. I've never seen him and only the young ladies usually and they are so NICE. Micheal needs to stay off floor if he is having a bad day! He is not running that franchise with the right character!

This was hands-down the greatest business and customer service I have ever experienced in Arizona…read more Literally the entire State. You walk in and you're instantly greeted with true kindness and compassion. I had been trying to have some important documents notarized for months and seemed to run into roadblocks every step of the way...until I came here. In and out in no time. No stress, easy peasy! I highly recommend them! Thank you so much Deborah, Les, Angela & Lemon I appreciate you!

Very friendly and efficient. I was able to get my notary in less than 15 minutes for $10. I'd be…read morehappy to use any of the services this company provides in the future. Thank you.

I keep giving this location another chance, but the older gentleman here is just so rude. Very put…read moreout to do anything extra or even just the minimum customer service. His delivery is so off. I will never give them my business again. This was the third time. No more.

I have been a customer at this store for approximately 6 years and am there at least once a week…read more All the staff and the owner have gone out of their way to be friendly, helpful and go above and beyond. I have have been a customer of many UPS stores over the years and this one rates as one of the best.

Being new to eBay's newest updated rules and shipping specs I came here, by recommendation, to send…read moreout 2 packages with prepaid eBay USPS labels. I met Mike and he was awesome, friendly and explained exactly what I needed to know about UPS and USPS shipping for eBay. The store is very organized and they have SO many items and services. They are in a very convenient and perfect location in the shopping center by Target on Frank Lloyd Wright East of 101. Along with great customer service Mike also was a pleasure to speak with, with wonderful stories explaining many of the items he has on display in the store. Thanks Mike, I'll be back many more times!!!

this location closes at 6 PM, I arrived at 5:55 after working all day. And everybody knows it's…read morehard to find a post office that's open after hours. The gentleman that was inside was too concerned with closing then to help me all I need was a label printed, and my box taped up. Really sad and I'm sitting in my car now and there's still two minutes left before it hit 6 o'clock. Where has Customer Service gone? I forgot to mention my box was and 20 pounds and he didn't even bother to come open the door. And unfortunately, this is the closest location for me to utilize so I have to come back here and deal with this

What a cute shipping store! I loved their little shop inside. You can find some very unique items…read more I came here to get my fingerprints done for a job and ended up leaving with a really nice smelling car air freshener. My fingerprints were very quick and easy. The owner is extremely friendly. I love what they did with their store to make it more exciting and fun. I will definitely be coming back here!

Great personalized service by the owner will be my new spot for all shipping needs…read more Quick service Great prices

I had the most pleasant experience shipping an eBay order here the other day. I'm newish to the…read moreMesa/AJ area... haven't had to ship anything for a while. My, have the rates gone up! eBay wanted $100 to ship my item without insurance or a signature. I was able to ship it for about $80 with a signature required and extra insurance from this location. I almost never get a better deal than what eBay is offering for their labels. This location has two of the sweetest dogs hanging out behind the counter, it was really nice to see such well behaved pups. Some people may not appreciate this, but I lost my pup a couple months ago... and it was enjoyable for me to hang out with these two pups while my order was being packed. I really dreaded making the drive and doing the errand, but by the time I got home I still had a smile on my face from the positive experience. I'll probably stop here for all my shipping needs going forward.

We use this store for Fedx overnight documents and shipping services…read more It's conveniently located and has a helpful crew to answer your questions and ships quickly. Parking is shared in a very busy shopping center full of restaurants and IMAX Theater reducing my score.

I truly wanted to leave a positive review for this shop, but my experience has been extremely…read moredisappointing from beginning to end. I was originally told they would create a free sample shirt for me within two days. Instead, it took over a week. Even with the delay, the sample shirt turned out nice, so I decided to place a bulk order worth over $400. I was told I would receive my shirts within one to three business days, but I ended up waiting eighteen days while dealing with repeated mistakes and miscommunication. During this time, I made multiple trips to the store because the promised timeframe had already passed, and I assumed my order would be ready. Each time, it was not. After all the inconvenience, I expected some form of compensation, whether a refund, a discount, or at least acknowledgment of the delays and the unnecessary back and forth. Instead, I found myself having to repeatedly hound them just to get them to address the issues and attempt to make things right. One of my designs was printed on the wrong shirts, and instead of taking responsibility, they tried to place the blame on me even though my designs were clearly planned and communicated ahead of time. The kids shirt I ordered also had a logo that was not fully pressed, with the edges visibly lifting off the fabric. This entire process has been a headache. If you want your shirts done correctly and within the timeframe you are promised, I strongly recommend going somewhere else.

So easy , everyone is so friendly and definitely is beating everyone else in pricing!read more