Staples is located in the Sonora Village Plaza. I just bought lead refills for my mechanical pencil. When I went to insert it, the lead would not drop down from the pencil. I even tried to YouTube it to no avail. After looking at all their mechanical pencils, I chose the graph gear 500 by Pentel. It was the closest I could find to what I have at home. I trust I will like my new pencil as it came in a two pack. Shared parking and Wi-Fi. read more

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I had a very helpful & patient young person tend to me. I needed to laminate items. The ' price was right' and I'll be back. read more

Staples - This is what I laminated. - Printing Services Near Me - Scottsdale, Arizona

Slow service. One printer, no one can help. But I'm pretty sure they can print at the desk. They

I don't think the people working here want to be here. They seem mostly to be downright miserable. Oh yes, they wait on your needs/questions - but not a one enjoys serving the public. I think the management hired only workers who want to be alone...so a task like 'copying' is quick and easy, but if you want a stapler, binder, or other item - it's a point and 'I think it over in that section'; assuming you can get their attention. Been in several times over the past 6 months and it's always the same. read more

Walked in to grab some labels and the staff was just so helpful and kind. The store was clean and well stocked. read more

Horrible service !!! I bought some printer ink and it was unopened and within the 14 days and all they offered me was a gift card !!!! Never shopping here again! It's like when you shop here you're stuck no refunds just store credit. Even with unopened purchases. read more

I called earlier in need of a Dell charger. I was very thorough in my description and was told by the general manager, Andrew, that you had it & would put it at front on hold for me. I drove in and lo and behold- 3 blank stares & no charger. I don't know about you, but time is the most valuable commodity we have and you've just wasted over two hours of mine. I did not have the bandwidth to come in and pick this up today but to add insult to injury, to be greeted by the fact that you don't even have it is really poor service. When people wonder why Amazon is taking all the business from retailers, here is a very big example of why. With 4 yup 4 workers eating food at the front, wrappers in plain sight, employees on their phones, Staples can't quite do the job thoroughly. It's just a sad commentary on the general work ethic or lack there of in society today. It's actually the exception when somebody gets it right. Truly disappointing and to find out that the fellow who helped me was actually the general manager makes it even more so. If that's the best you've got, I predict Staples will go the way of many other bankrupt retailers. IMHO sooner than later. read more

iPostal is the worst. I've been a customer at the Scottsdale Staples at Hayden location for over a year and it is constant issues. They don't process mail when it comes in for days, or over a week. I just had packages that had been deliverred 6 and 8 days prior before they entered them in the system. They are completely unorganized, and repeatedly tell me I don't have any mail, then while we wait, they look through stacks on the counter and find it. Their copy department manager Leo just makes excuses "its back to school time", or "it was under a box". I've paid for packages to be shipped out and it takes days before being sent. They are just terrible. You can't run a business using iPostal. you can't depend on them at all. I've spoken with corporate multiple times and they haven't done anything about it. Leo is still there, not doing his job. And you can't forward mail from iPostal to another address. you have to forward all your accounts manually. what a nightmare. read more

I needed some left behind items and decided go to staples...without looking at their website...I know crazy but ultimately they had what I needed. Also, I was in a rush so I asked a worker who was in the middle of stocking some items and he didn't hesitate to point me in the right direction. Was in-store no longer than 10mins and was very thankful for the quickness at which everything happened. read more

David Blodgett who runs the TSA precheck area is one of the most pleasant helpful people I've had the pleasure of interacting with in a very long time. I can not stress enough how good he is at his job and just a great human being who improved my day with his sunny disposition. read more

The staff at Staples are extremely hospitable and joyful unlike so many other Amazon drop off places. They're always willing to help to find anything. read more

With minutes until the store closed, I had to be That Guy™ and have a shipping label printed. The experience was far, far better than it had any right to be. Thanks, print-shop employee and Staples cashier! This was a pleasant experience in the midst of a mad dash to get something shipped out the following morning. read more

Absolute robbery! Cost me $8.70 to print 10 pages! Basic black and white resume, no double side, no extras, no logos, simple text on generic paper. Will never be going to staples again. Staff were nice enough but cannot ever recommend going to print there. read more

Really want to give a shout out to this branch of Staples, Tim the Sales Manager, and the Store Manager, for going above and beyond in helping me with replacing an office chair. Tim was amazingly helpful and really cut through a lot of the noise and made the whole process quick and easy Amazing customer support from start to finish! Tim, you made me a Staples customer for life read more

This review is for the print department at this Staples store. Each time I come here for print services, the staff is helpful, respectful and knowledgeable. They work with me to get the best possible results. Andrew and Leo especially. read more

We like Staples, and prefer it to the other "Office" stores. There is a reason Staples had risen to the top in this category. Both Office Depot and Office Max just cannot keep up. Their selection is very good and they're always thinking of ways to attract you to stop. Coupons, $$ for recycling printer cartridges, document printing, I could go on. But most of these items Staples started and have since been copied by the other two. So "A-OK" Three Stars. read more

Maria was amazing!! There cutting machine was broken she personally went out of her way to cut my business cards manually and give me some to last me and my partner the day she is great!! read more

Can't go wrong at this Staples. Should be able to find anything you need and I always like to come to Staples for their back to school sales. Printer paper especially is always discounted. I happened to come on a good day when they are putting a ton of items on clearance. Nothing too fancy, but notebooks, household items, and electronics accessories are all heavily discounted, some up to 50% off. My one tip is to download the Staples app before shopping. You can order items beforehand and pick them up in the store at the front desk. I did that my first time shopping at this location and actually found a better deal through the app than was listed in the store. Never hurts to save a few dollars! read more

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It was a last minute gift and staples had me out the door in 10 minutes. I emailed them my 2 pictures and while I waited for them to be printed I ran over to the paper isle as I need more paper for my printer on my way back to the printing center I grabbed a new insert that I've needed for a couple of months for my day timer, picked up the pictures and I was literally out the door in 10 minutes. Thanks STAPLES for the convenience and for the most helpful staff! read more

Jesus was fantastic! Very helpful and kind. I will definitely shop there more often. All employees we encountered were very friendly and helpful. read more

I've always had a great experience with their printing department!! They have great prices, my order is always completed on time + they've adjusted my print materials on their own to help make the final product perfect. 10/10 would recommend read more

I am not one to leave reviews or call people out by name but Allie (operating supervisor) was the rudest employee I have met in a very long time. I came in to print some color copies and picked staples for their paper choices. From the first interaction to the last, she was rude, sharp and unfriendly. My son even commented on the rudeness she showed us. I have no idea why she presented herself in this manner but when you work in customer service, it should be a positive experience. Very disappointed. One star only to post this review. read more

An absolute joy of an experience. My husband and I went into the store to look for an office chair. We had a very limited amount of time, and a reasonable idea of what we wanted. We were greeted immediately by a store member as we headed to the chairs. Within a moment, the same store member, Karen, came to check on us. Karen was the epitome of an on-point salesperson. She did what every salesperson should do: helped us solve a problem in the best possible way for us. She quickly ascertained what I was looking for and walked me to 3 different types of chairs that could meet these needs. She waited patiently as I had a "chair -off" where I sat in each 10 times to pick my favorite. She used social proof and shared pros and cons as they pertained to my needs. She was helpful and welcomed (not at all pushy or overbearing). I told my husband that it was one of the most pleasant buying experiences that I've had in recent memory. She topped things off by helping us order the chair and have it shipped (as it was not in stock in the store). Karen was phenomenal. I asked for her store manager's name, which she said was Kimberly. So, Kimberly, I hope you read this and give props to Karen:). I also just so happen to know the CMO, so he is my next stop on sharing this amazing experience! Thank you, Karen!! read more

Maria in the print/copy department is so helpful! She genuinely cares about getting your print job exactly how you want it.

Too bad they don't carry their small shipping boxes in the store -- 5 x 4 x 4. Only available online in a pack of 25. Ridiculous. Not something we want or can use. read more

I want to let you know that Cara at the print counter in Scottsdale Arizona at the Hayden Rd location is an absolute credit to your company. She met my printing order with courtesy, professionalism and most importantly, the printing exceeding my expectations for quality and price. read more

I HATE this copy center. They make you email your documents to some stupid address instead of the regular store address like the one on Tatum. Getting ANYTHING printed is an ordeal and takes WAAAAAAAY to long!! Additionally there is a big ole broad behind the counter and she like to wield it! read more

Staples - Not much going on here. - Printing Services Near Me - Scottsdale, Arizona

Just left the store with a big smile because of the Custer Service I just experienced. This company should be very proud of their employees at this location. From the moment I stepped in the door I was greeted with a hello, may I direct you somewhere and do you need any help. I had a small return and I explained I bought the incorrect size and needed to exchange it. After the transaction, the sales person directed me to where I could find what I needed. Between the help and the great sales I had a wonderful experience. read more

Oh Staples, I know you well. When you work from home, you frequent Staples. It's just a fact of life. There's no supply closet for me. Instead, I get to buy all my supplies, but at this location, the employees remember my name and they're unusually helpful and nice. They'll take you right to the aisle where whatever it is you're looking for is located and recommend products if necessary. Staples has everything you could possibly need or want for your home office, from furniture and pens to planners and mouse pads. And their prices aren't bad either, but certain items you may be able to get cheaper at Target or somewhere else along those lines. But if you're in to one-stop-shopping like I am, Staples kicks ass. read more

Staples - Printing Services Near Me - Scottsdale, Arizona

This Staples is close to my work and easily accessible. There is always ample parking outside, which is nice. The inside is pretty easy to navigate and the employees are helpful. Anyone I've approached was capable of answering my questions or pointing me in the right direction. They also don't hassle or make me feel uncomfortable. There are plenty of employees wandering around, but I think they could use a few more at the check-out area. When I'm shopping at Staples I like being able to get in and out quickly and can get impatient if I have to wait too long. Overall, if you need some office supplies, definitely stop in here. read more

Beware of this place. I stopped in to look at a chair to buy and they say that they have a price match guarantee and they said it's even if it's online "even Amazon". So I went online I check the chair I found it for $20 cheaper on Amazon but they told me immediately that it wasn't valid without even looking at it because it was by an Amazon reseller and it actually had to be by Amazon itself which is total BS. I went on to the website for Staples and I read their price match guarantee fully and nowhere in the terms and conditions does it say anything about that at all. All it says is a shifty, they can change the rules anytime. In the end because I'm a true yelper even though I got it for the amount of money that I said it should've gotten it for they still need only get one star the lady at the cashier was a total bitch and the manager was inept at best. Also on the poster in the store there was no asterisk or indicating "fine print". read more

Staples - The sign in the store - Printing Services Near Me - Scottsdale, Arizona

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Always have the business supplies need. Bought HP Office Jet printer which is what wanted and had 1 in stock. A lot on display is out of stock but if flexible with model should be able to get what is needed. read more

In some ways this is your typical Staples store. Same products, same pricing, same layout. But definately not the same service. I dropped in to buy a one subject notebook for work. I found the notepads and paper pretty quickly and was up to the register in no time. Unfortunately there were 3 people in line in front of me, the gal at the front of the line had no idea what she was doing, and it was holding up the line. Okay, so I'd say that's not the store's fault. What bothered me however was that there was one person at the service desk next to us on the phone, and three other employees within 10 yards who were standing around chatting - none of them rushing to the registers to help get the line moving. The guy at the service counter finally gets off the phone, it's obvious he's a manager at this point, he walks to the next register but instead of opening it he starts organizing flyers. What should have been about a 3 minute wait to check out turned into almost 15. I was so annoyed I would have left 10 minutes prior had I not needed the dang notebook so much! I'm glad this is not my local office supply store. I won't be back. read more

Customer service is terrible. I have purchased 2 3 drawer filing cabinets which one was fine and one had factory defect. Because I did not return in there 14 day return policy window they would not exchange. I spoke with manager who said they could do anything. I didn't want my money back I just wanted a new one that wasn't defective. Ok people send it back to the manufacturer and exchange. Not customer service anymore. I bought a new one at office max. Lost a customer. read more

Allie is truly exceptional at her job. She gave us all the specs of the IPhone XS and helped us find a case. All items were good quality but pricey. read more

Thanks Staples! Just dropped off my old printer to recycle and wasn't charged..beats OfficeMax who would have charged.. going to purchase new one at Staples! read more

This manager was so rude to us. I pointed out the website says we're allowed to recycle 7 electronics per day. We brought in 11 (3 people) and went back to our truck, then the manager chased us outside and berated us for bringing in too many electronics. She said "I don't care what the website says" and continued to belittle me and my friends. Terrible experience, I would not recommend this staples. read more

Staples is a great place to buy electronics when they have it. Price match against other stores like Amazon then use Staples coupons & rebates. Awesome deals on post-holiday seasonal products. read more

Went looking for notebook binders I could get in Atlanta; no can do. Either this store doesn't carry them or they have been discontinued. When I asked if we could order the answer was it lloked like don't carry them so probably not - probably not?! Had the other items I was looking for. read more

I have been using Staples for awhile now to print and copy large amounts for important meetings. Having several significant events this week, I have been in 3 times over the course of the last 2 weeks. Tonight while I was printing documents, the printer kept jamming. I did not complain yet I kept needing assistance from employees in order to keep fixing the machine. The employees were short with me the whole time and at the end told me I was extremely high maintenance for asking for help...this left me less than impressed. read more