I have worked with this UPSStore for the better part of 5 years. They have been a great assistance…read moreto my business as well as my personal needs. The people are the best always helping with regular and custom shipping my needs. I can always depend on them to find the best solutions for what I am doing. They also assist with all my daily shipping requirements, mail, boxing and return services. I appreciate this organization and its people !!! Highly recommended !!!!

Refused to tape my bag for return. My other ups store does it all the time! I offered to tape…read moremyself and the woman refused... so odd! She wanted me to buy a new bag. Will never come back to this location. Photo of my bag below for reference!

Being new to eBay's newest updated rules and shipping specs I came here, by recommendation, to send…read moreout 2 packages with prepaid eBay USPS labels. I met Mike and he was awesome, friendly and explained exactly what I needed to know about UPS and USPS shipping for eBay. The store is very organized and they have SO many items and services. They are in a very convenient and perfect location in the shopping center by Target on Frank Lloyd Wright East of 101. Along with great customer service Mike also was a pleasure to speak with, with wonderful stories explaining many of the items he has on display in the store. Thanks Mike, I'll be back many more times!!!

this location closes at 6 PM, I arrived at 5:55 after working all day. And everybody knows it's…read morehard to find a post office that's open after hours. The gentleman that was inside was too concerned with closing then to help me all I need was a label printed, and my box taped up. Really sad and I'm sitting in my car now and there's still two minutes left before it hit 6 o'clock. Where has Customer Service gone? I forgot to mention my box was and 20 pounds and he didn't even bother to come open the door. And unfortunately, this is the closest location for me to utilize so I have to come back here and deal with this

Susie and Zach were so helpful and friendly. The customer service was amazing which is really hard…read moreto come by these days! Overall great experience!

Cole and his coworkers were helpful, friendly and efficient. Personal service was appreciated when…read moreI needed assistance.

This is the place where I go for all of my packing and shipping needs! They ship both UPS and…read moreFedex, and even USPS and DHL...so it is the prefect location for returns, quick shipping with any vendor and standard mail services. They offer custom boxing and crating worldwide, have a huge inventory of boxes and packing supplies, provide tracking for all (even returns), and always with a smile! What I love most...they are super fast and I have never had to wait in line.

Eek! I do not recommend. I called for a quote and was immediately placed on hold. After five…read moreminutes, someone picked up the line. I explained the courier service I needed and he offered to put me back on hold. I politely pointed out I had already been on hold. He said he had no choice as there were even more customers waiting in-store. Based on my experience, they are understaffed and their customer service is underwhelming. No wonder their reviews - across all locations - are subpar. I also discovered in hindsight Airpark Pak n Ship is not accredited with the Better Business Bureau and has a C+ rating for failure to respond to customer complaint.

Always friendly. Offer a lot of services.. mailbox rentals…read more love that they have multiple carrier shipping like DHL & FedEx. They have a notary and gift cards. Etc Check them out.

Mail & Parcel Express is the only place I go to mail packages. They offer UPS, FedEx, and US Mail…read moreservices, all in one friendly place. I went in today to mail several holiday packages, and was in and out very quickly. Their computer saves all the addresses where you mail packages, so everyone's info was in the computer from last year, making it a very streamlined and quick process. They also offer packing services, which is super convenient. Everyone who works at this location is friendly and welcoming. It's much less stressful than standing in line at the Post Office.

Despite some negative reviews my wife and I have always had a very positive experience with The…read moreMail Room. We highly recommend it, and it is nice to support a local business!

I just started coming to this location about a week ago, and unfortunately today's experience was…read morevery disappointing. I brought in 8 packages--6 were already labeled and only needed to be scanned, and 2 needed labels printed. The employee/owner was on a personal phone call the entire time, didn't greet me when I walked in, and was trying to work with one hand while staying on the phone. What bothered me most was watching her scan my packages and then throw them onto the floor. USPS handling guidance specifically states that packages should not be thrown or otherwise mistreated. Regardless of what is inside, customers should be able to trust that their packages will be handled with reasonable care after dropping them off. As the owner, I would expect a higher level of professionalism and much better care when handling customers' packages. I had planned on using this location regularly, but after seeing how my packages were handled, I don't feel comfortable bringing them here again.

Great one-stop shop to do all of your administrative tasks in one's life!…read more This store is clean and appears to be well-staffed (which is awesome as I've been to other Kinko's/FedEx places and it's been horrible). Pretty decent prices on copying black/white docs, but WTH is it so high to FAX docs? Don't understand that - I faxed 7 pages to a local 602 business and it was almost $10! Seems excessive to me...

The customer experience here is always five star! The staff are playful, friendly, and joyful. They…read moreare super knowledgeable and helpful with whatever needs you might have and go above and beyond to deliver exceptional customer service. I highly recommend this stop when needed!

I want to give this location and its owner 10 stars at least, mega stars!!…read moreI sent a very very expensive shipment of 3 parcels to South Africa and sadly UPS screwed the pooch. They blamed South African customs for broken and missing merchandise, but UPS should be responsible for a) making sure the weight of the parcels is the same after customs opens it (many items were missing), b) properly resealing and securing the parcels after customs opens them for inspection. As a result of UPS poor stewardship, the parcels arrived to their destination (a charity) with missing and broken items and broken shipping bins. I need to add here that PostNet did not pack the items. I did. Catherine at PostNet took up the banner of my complaints about UPS and ran with it, filing claims, offering to send UPS customer service her in-store videos of my shipment, writing mails to the UPS teams, in short, she went over and above to help me. It's been 3 mos. now of arguing with Catherine on my side and finally I got a check for the damaged and missing items, which I will donate to the charity. But if you want to ship something, and want to know you'll have an advocate should anything go wrong, ship with Catherine at this PostNet for sure!!!

Tried to get help from Karen, and that was my first mistake. I needed eight sheets of business…read morecards printed for PDFs that were already ready to print. She was extremely short and rude with me. Telling me it's literally "It's Friday I need to get out of here." like who says that to a customer? I was shocked. I thought I was being punked.. She said she was already staying late even though the yelp page says that they close at 5:30 and I called her at 5 and told her I was five minutes away. I was just wondering if they could get them printed the same day or not. Would 100% not recommend.

Refreshing to see such good employees. All very knowledgeable. I was in and out of there in no time.read more

Now I've had to report the harassing messages I'm receiving after providing a truthful experience…read more Scroll to the one star reviews as it appears they are being hidden. And note that some reviewers only have one or two total Yelp reviews.