I went to this UPS Store today, based on their positive Yelp reviews. After going to some other…read morenearby UPS stores and having less than stellar service, I wanted to find a really good UPS Store that I could use consistently. I had to send a lot of work equipment back to a prior employer today and it needed to be packed very well for travel. The employees at this UPS Store were amazing! They worked together as a team to organize and pack all my fragile items for shipping. They explained the costs and benefits of insurance and answered my many questions. Run, don't walk to this UPS Store! Their service is top notch and they made me feel like a valued customer. They offer many services, including: printing, faxing, fingerprint services, and mailboxes for rent.

The staff was friendly and processed my drop off quickly…read more The parking lot is a busy one and appreciated that they have UPS 15 min parking spots available right by the door.

Being new to eBay's newest updated rules and shipping specs I came here, by recommendation, to send…read moreout 2 packages with prepaid eBay USPS labels. I met Mike and he was awesome, friendly and explained exactly what I needed to know about UPS and USPS shipping for eBay. The store is very organized and they have SO many items and services. They are in a very convenient and perfect location in the shopping center by Target on Frank Lloyd Wright East of 101. Along with great customer service Mike also was a pleasure to speak with, with wonderful stories explaining many of the items he has on display in the store. Thanks Mike, I'll be back many more times!!!

this location closes at 6 PM, I arrived at 5:55 after working all day. And everybody knows it's…read morehard to find a post office that's open after hours. The gentleman that was inside was too concerned with closing then to help me all I need was a label printed, and my box taped up. Really sad and I'm sitting in my car now and there's still two minutes left before it hit 6 o'clock. Where has Customer Service gone? I forgot to mention my box was and 20 pounds and he didn't even bother to come open the door. And unfortunately, this is the closest location for me to utilize so I have to come back here and deal with this

Susie and Zach were so helpful and friendly. The customer service was amazing which is really hard…read moreto come by these days! Overall great experience!

Cole and his coworkers were helpful, friendly and efficient. Personal service was appreciated when…read moreI needed assistance.

This is the place where I go for all of my packing and shipping needs! They ship both UPS and…read moreFedex, and even USPS and DHL...so it is the prefect location for returns, quick shipping with any vendor and standard mail services. They offer custom boxing and crating worldwide, have a huge inventory of boxes and packing supplies, provide tracking for all (even returns), and always with a smile! What I love most...they are super fast and I have never had to wait in line.

I will never visit this location again because of how rude the employee Jeff is. Each time I've…read morehad to deal with this employee he is extremely unhelpful and disrespectful for no reason. I spoke to the owner and let her know about these repeated issues as well.

Always friendly. Offer a lot of services.. mailbox rentals…read more love that they have multiple carrier shipping like DHL & FedEx. They have a notary and gift cards. Etc Check them out.

I hate to share my little secret with all of you but this is a one-stop shop and a real find! I am…read morea little surprised that I havent reviewed it before. I love the fact that they are always so helpful. I mail everything from here! (Actually, come to think of it, I frequent this place A LOT). It saves me so much time because they do it all I don't have to worry about sorting packages for diffferent mail carriers because they do them all here. It is so easy. No brainer. They also offer many other services like shredding and PO boxes. This is a find! The only place I go for all of my mailing needs.

I don't know if the owner thinks of this as a business or a hobby because they close at the…read morestrangest times. I went today and there was a post note on the door, closed early for Valentine's Day. Valentine's Day?! They are only open until 3 o'clock on Saturday anyway, but they were closed when I went there at 2 o'clock. I was curious about the other reviews. I looked at the negative ones and they all have the same theme that I have encountered. " the customer is always wrong." As a box renter l find this irritating.

I had THE WORST CUSTOMER SERVICE experience here while trying to have a notary bond signed for my…read morecommission renewal. From the moment I walked in, the woman at the counter was visibly annoyed and treated me like an inconvenience. Despite being polite, I was met with immediate hostility. She refused to notarize my document because my ID includes my middle name while the bond only had my first and last. As a notary myself, I knew this was incorrect, but she refused to listen. I confirmed this later with the Secretary of State, who explicitly stated she was wrong. When I called back to give them a chance to fix the mistake, she told me she was "too busy" for me to return, even though they were open for another hour. Her incompetence and rude attitude caused me to miss a critical filing deadline before the holiday break. I will never use this business again and will be filing a formal complaint with the Secretary of State's office regarding her conduct and lack of required knowledge. Avoid this place at all costs.

This is the most unprofessional, unhelpful, bad FedEx location in all of Scottsdale. The employees…read morehave very poor customer service skills. They do not help you. They do not say thank you. And they have attitude... I have better things to do than wait in line While two employees are standing talking to each other and do not acknowledge the customer in front of them.

The customer experience here is always five star! The staff are playful, friendly, and joyful. They…read moreare super knowledgeable and helpful with whatever needs you might have and go above and beyond to deliver exceptional customer service. I highly recommend this stop when needed!

Tried to get help from Karen, and that was my first mistake. I needed eight sheets of business…read morecards printed for PDFs that were already ready to print. She was extremely short and rude with me. Telling me it's literally "It's Friday I need to get out of here." like who says that to a customer? I was shocked. I thought I was being punked.. She said she was already staying late even though the yelp page says that they close at 5:30 and I called her at 5 and told her I was five minutes away. I was just wondering if they could get them printed the same day or not. Would 100% not recommend.

Super helpful staff and all postal services! Easy accessible location in my neighborhood.read more

I normally come to this location to drop off Amazon returns, which I truly appreciate that they are…read morean Amazon partner. The staff who works at the counter are always friendly and efficient, especially when I have to look up my Amazon return code. When having to send a package via upstairs they are also friendly and efficient. The location is easy to get in and out of.

Now I've had to report the harassing messages I'm receiving after providing a truthful experience…read more Scroll to the one star reviews as it appears they are being hidden. And note that some reviewers only have one or two total Yelp reviews.