Good service It went a lot faster easier and cheaper than I thought I would recommend itread more

MISSING PACKAGE…read more In the past, I have received mail from other mailbox owners and returned it to the front desk before leaving. Today, when I went in to pick up a delivery, I was advised they didn't receive my Package and to check my delivery address. When I asked Alex for help to look for it in case it was misplaced he told me he was too busy to do that. I only wondered if it was possible that my delivery was assigned to another mailbox by accident, since I've gotten mail from other mailboxes before. I got tracking information that notified me that my delivery came in 3-hrs ago, but when I came to pick it up I was told it was not in their possession. This is within 3-hrs of delivery. Alex said all USPS deliveries were already processed for the day so they did not have it. The delivery update is listed as: "Your item was delivered to the front desk, reception area, or mail room at 2:50 pm on July 1, 2026 in GLENDALE, AZ 85305" but they claim they didn't receive it. It is 5:40pm, the same day of delivery and the package is not here. I've never had a shipment go missing in 10+ yrs until today. I will say that the Owner of this Business has been nothing but kind, honest, and respectful every time we've done business with him. His staff over the years was great and professional. In the past year, that has changed. Alex didn't yell at me but he may not understand how disrespectful he was with his responses today, when he is the one that gets paid to do a job.

The service is great you could drop off mostly any kind of packages. The quality of care that you…read moreget when they transport your boxes is great. The value is mid to low end price I go for all my mailing needs.

Purchased something online, as many of us have been doing lately. One of the return options was to…read morebring the item into a FedEx store. This location was near where I was. Two employees were working. One employee was helping a customer with a papercutter, while the other one was working the register. A few customers were in the store. I was in and out in about 20 minutes. Along with packing and shipping supplies, this location has stationary, pen, and that sort of thing.

stopped by The Mail Shop yesterday and had a great experience. The lady working there was super…read morenice, printed my shipping label for me, and got my package dropped off quick and easy. Whole process was easy peasy. Definitely going to start coming here moving forward instead of ups store

The box I received was a single box the clock was wrapped in a double layer of extremely thin…read morebubble wrap and the clock was in the box lying diagonally with nothing to support it(eg. no packing peanuts to cushion it). Thus it was damaged in shipping.

I come here to do all my mailing, USPS, UPS, Amazon, ect. Dax the owner is the absolute best! He is…read moreso knowledgeable. I was doing something that would've taken me the entire day he asked me if he could help me and it took him 1 minute to do it and I told him what I wanted he said no problem we'll email you when it's complete and I am able to leave go and finish my morning and this is the Best decision I made when I started coming to "Mail & More" I've ALWAYS had the best experience and you will too

Katie was super knowledgeable and efficient! I will be coming back ! Thanks for the friendly serviceread more

This morning I realized that I needed a special sized box to send a piece of luggage back to Ohio…read moreto my daughter. I called them and went to their business, and within a few minutes I had a perfect box, ready for me to ship. Of course, I'm going to pack the luggage with Christmas gifts before I send it! But, I want to say how grateful I am to have found this wonderful business. They were all so delightful and helpful, and I'm going to recommend them to everyone I know that needs boxes for any reason! It's certainly my store from now on!

From the owner: Quality and Service Expressed Since 1984…read more Quality Crates and Packaging in Phoenix, AZ ! Express Packaging & Crating, Inc. works with our material to protect yours, with quality Phoenix packaging services. We manufacture wooden crates for all industries including military and government. We will "foam in place" your fragile items into wooden crates or corrugated containers as you need and can make shipping arrangements for export freighters and domestic transportation needs.Express Packaging & Crating, Inc. will custom build and manufacture shipping boxes and packing materials to ship your merchandise with confidence. We love trees and manufacture environmentally friendly wood crates and use biodegradable boxes and recycled materials.We Can Pack Air Tight Crates!If you have a vapor sensitive item that needs to be shipped with care, we have the experts and packaging you need to do that. We will pack even the most difficult and fragile of item for you to ensure it arrives in the same condition you sent it.

Helpful and have a variety of ways to help with mail / shipping needs. Definitely recommendread more

Well the website says open til 6. NOT THEY CLOSE BEFORE 5.00 PM. I think the mailing business…read moremust be a very hard job. The customer service is nill.

Went in to return a package and received quick service and they were kind and greeted us when we…read moreentered

I had an Amazon return, one of the options was to bring it to a UPS store and this is the location…read moreI selected. I came by one afternoon and they were not busy. There were two associates able to assist me, I just handed them the item and then let them scan my phone. They asked if I wanted a receipt, but I declined. I received an email from Amazon shortly after letting me know the return was processed.

This FedEx facility prioritizes profit over customer service. While I understand the importance of…read morebusinesses maintaining profitability and safeguarding against fraudulent claims, this location seems to exploit these concerns for financial gain. For example, if a package emits noise, they request to inspect it. If they open the package and find space inside, they inform the customer that the packaging is insufficient and suggest additional packing services, which come at a cost. Additionally, if customers happens to have packing materials available, they are still required to reseal after being opened for inspection, I don't carry tape in my car. These practices give the impression that staff may be incentivized to encourage extra charges. I am frustrated with the ongoing petty charges imposed by these companies.

This store is Fast and professional. It's a big store with lots of workers. I was in and out within…read more5 minutes.