If you are unfortunate enough to be graced with the horrible customer service of the owner, just know that it's not an isolated incident. Every single 1 star review (that they must pay to get pushed to the bottom of their page) talks about her racist, hateful and despicable behavior. Gives major Susan Lorincz vibes, ultimate gaslighter behavior! Seek help! It's truly concerning that people like this are walking amongst us, especially in the Long Beach hospitality scene. Instead, give your patronage to Right Mealz a couple doors down, a great staff and reasonable prices. read more

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I'm hesitant to post about this spot because honestly, I want to gatekeep it. But I also want them to have all the success so here I am. Go, now. Best coffee and customer service in LB. The food is great too. read more

Ground Hideout Coffee - Coffee & Tea Near Me - Long Beach, California

This is a cute coffee shop. It is nice and cozy. I ordered the floral latte, which the floral wasn't overpowering. It was just right. I also ordered their breakfast burrito. It was filling. I would definitely come back. read more

Ground Hideout Coffee - Floral latte - Coffee & Tea Near Me - Long Beach, California

Wanted to come here because the food looked good on yelp. The tiramisu cold brew was really good while the chaga matcha was a bit watered down. I also ordered the sunrise sandwich and it was a bit underwhelming but the habanero jam was good. The almond butter toast looked good but the bread tasted like it was stale. I would come back but maybe try the breakfast burrito or the biscuit instead .. read more

Ground Hideout Coffee - Almond butter toast - Coffee & Tea Near Me - Long Beach, California

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Amazing Sunrise Sandwich with Cortado. They really know how to help you start your day. read more

Ground Hideout Coffee - Sunrise Sandwich & Cortado - Coffee & Tea Near Me - Long Beach, California

Came here with super high expectations but was not a huge fan of my drinks. Ground Hideout Coffee is a super cute coffee shop in downtown LB. I cam here with a friend and I got the rose matcha latte iced with pistachio milk - my friend got the olive oil latte (iced). I am an avid matcha drinker and was quite disappointed with my drink - I could not taste the matcha of rose flavor at all, it was completely over powered by the pistachio milk and tasted medicinal. My friend enjoyed her latte so maybe I just made a wrong selection of my drink. The host was nice and friendly - overall great service. Hoping I can give this place another shot - had high expectations but giving this place a 3 due to my beverage. read more

Ground Hideout Coffee - rose matcha latte and olive oil latte - Coffee & Tea Near Me - Long Beach, California

Recommended to me by a dear foodie friend. Had their orange cardamom latte and it was FANTASTIC. Their iced coffee is pretty good as well! We also grabbed their breakfast burrito, which was hearty and filling; it complemented pretty well with our drinks :) Service was quick, efficient and friendly. 10/10 will come back just for the latte! read more

Ground Hideout Coffee - Coffee & Tea Near Me - Long Beach, California

This has to be one of my favorite coffee spot not only in Long Beach but in general. I love that they play with flavors and truly offer speciality coffee. I recently started trying their food which also has been some of the best breakfast sandwich's I've had especially the Sunrise Sandwich! It's sweet and savory which is my favorite mix! The staff is always super friendly and their space is cozy and cute! read more

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I've been to this coffee shop a few times, mostly because my mom first brought me a vegan cookie from here that was really good. I really wanted to like this place, but my experiences have been pretty mixed. One time, my daughter and I sat outside for literally a minute or two just to get situated with our bags, and I fully planned on going inside to order. Before we even had a chance, someone came out and told us the seats were only for customers. It felt rude and a bit unnecessary, especially since we were about to order. It honestly made us just want to leave, which we did. The coffee itself is consistently good, but the prices are extremely high. My drinks end up being a little over $10, which is the most I've ever paid for coffee in Long Beach. On another visit, I got one coffee and one cookie and my total was $16. I don't know why it's that expensive, but it definitely stands out. I've also had interactions where the vibe from the owner or staff just didn't feel friendly or welcoming. Nothing dramatic, just an overall feeling that customers aren't really valued. Combined with the high prices, it doesn't make me want to keep spending money here. Overall, good coffee and great vegan cookies, but customer service and pricing make it hard for me to recommend. I'll probably skip this place moving forward. read more

Tried this coffee shop for the first time and I am in love! I got a chagaccino with almond milk and it was amazing. The shop even had cute plants for sale! The people working there are so sweet and I am excited to try the other drinks on the menu read more

Ground Hideout Coffee - Chagaccino - Coffee & Tea Near Me - Long Beach, California

I love this cafe! I ordered the cookie butter latte with a sunrise breakfast sandwich and it was amazing! The service is always good too. There's limited seating inside but still a good study spot with outlets. read more

The food, service and coffee was great! It was our first time here and we ordered their Cloud Brew, a biscuit breakfast sandwich and the sunrise. Everything was delicious. We'll definitely be back. read more

Ground Hideout Coffee, located inLong Beach, CA. As established, LBC has become a powerhouse of coffee exploration, and this location serves coffee in a great way! This location is in the heart of Long Beach, by downtown and the pier. When entering, we were intrigued with the drink (iced) Orange Cardamom Latte with oat milk. After trying several orange flavored lattes and enjoying them, we knew we had to give this drink a taste test too! This drink is bitter, containing the zest from the orange peels. The flavors are very distinct and can be tasted separately, but then starts merging, blending the perfect bitter taste with the smooth creaminess from the coffee and espresso foam. We also tried the popular option (iced) Pistachio Latte, which contains pistachio milk! This drink is nutty and smooth. It's a super comforting drink that blends so well and probably our most recommended! Their pastries are from a shop in Santa Monica! But they also make food, like sandwiches. We had their chimichurri melt, and it was so delicious and very flavorful! Their blueberry muffin is very delicious and usually sells out fast. This place is definitely a nice location to visit when you are in the area! We recommend it for those nearby, so let us know what you try! read more

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Amazing place to be. Love how this quaint coffee shop heart of Arts District Long Beach near Aquarium of Pacific is family owned and run. Brother Alex and sister warmly greet you as you walk in. Excellent coffee, tea, and menu items. We enjoyed their breakfast burrito and breakfast sandwiches. In the future, hopefully, there will be more gluten free AND vegan items. Appreciated the vegan chocolate chip cookies, but not gluten free. Especially adored the cuteness of decors and plenty of seating inside and outside. Above all, the house plants for sale, ranging from pothos, to pepperomia, to monsteras, etc, and at a great price, make this coffee shop warm, friendly, aesthetically pleasing from Chulas Plantas. Superb location, vibe, food, drinks, and people. Recommending to all, highly. Will visit again and again. Thank you. read more

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This is one of my absolute favorite coffee shops in Long Beach! Their lattes are exceptional, smooth and well balanced. They have season options and I tend to like to try something new. They have an orange cardamom latte that was simply amazing! I got it iced with almond milk, so good. I've also have their rose latte which is one of my favorites. I've also had their breakfast biscuit sandwich, large portion and pretty tasty! They are a little on the pricy side but the quality of the coffee is worth it to me, so I go when I want to treat myself. Stop by to support! Service is great, baristas are nice and you can also sit inside or alfresco style! read more

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Drinks were tasty. We enjoyed the different flavored matchas. Coffee was good. Staff was friendly.

Their matcha is average and their staff is not friendly to answer any questions. I asked them about their matcha grade/company and their syrups and they refused to give me any detailed responses. read more

Great coffee shop, delicious pumpkin spice latte with whipped cream and cinnamon on top. umbrella seating area outside. Prices are reasonable. Also the breakfast sandwiches are delicious read more

Really enjoyed their mocha coconut coffee! I felt the flavors were accurate and a perfect balance of each other.

Coffee 9/10 We tried their Shakerato from their summer series drinks which I believe is their version of a Vietnamese or Spanish latte. It has espresso, condensed milk, oat milk, shaken over ice and topped with muscovado sugar. DELICIOUS!! We also had a simple vanilla latte and I was so happy with it. Both so so good. Food 7.8/10 We ordered their breakfast burrito (eggs, potatoes, bell peppers, onions, bacon, and cheese). It was okay and a little overpriced for the size. We also had their sunrise sandwich (fried egg, bacon, tomato, arugula, red onion, housemade habanero jam, on a toasted brioche bun) and this was very good. The habanero jam made the sandwich! Their pastries were pretty fire. We got a cookie croissant and a pineapple danish. Vibes/Ambiance: 7.5/10 We visited on a Wednesday morning and it wasn't too busy. It was quiet and staff was friendly. I noticed that the barista greeted customers by name. They have a few plants that you can buy so that adds a little personality to the spot. Baby had a meltdown and we had to cut our visit short but overall, we liked the spot and would definitely return for their coffee. read more

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I was missing Long Beach, so my girlfriend and I headed down to this area to walk and indulge in local offerings. Ground Hideout Coffee was definitely a great one to find as they offered a cozy shop with a surprising amount of modern seating and helpful baristas. There's enough of a vibe to study or read a book but comfortable enough for small conversation despite its size. The drinks are all delicately made and flavored to your preference, such as the Rose Matcha latte, which they suggested. The latte was just right in sweetness and naturally floral that didn't taste overbearing like some others. They accommodated our large party and despite providing fast service, the quality was never rushed. There's nearby parking but walking is very doable as it's a beautiful area with pedestrian/bike accommodations. Next time I come back home, I hope to try their Lavender Mint. read more

Ground Hideout Coffee - Coffee & Tea Near Me - Long Beach, California

Cute little place, went for matcha. I asked questions about what matcha they used, one of the ladies failed to know, I ended up trying it and I didn't like it( tasted like milk) I asked to exchange the drink for something else and they refused, rather then saying " we are sorry you didn't like it" they just basically said it was my fault for not liking it because it had enough matcha. Horrible to say th read more

Ground Hideout Coffee - Coffee & Tea Near Me - Long Beach, California

The food and service was absolutely amazing! The owner told us about the history of this place and how they are family owned. I had their breakfast burrito and their brown butter latte. They are both so good! It was a cute little place off of 4th and Elm. Would totally come again if in long beach! read more

FYI this little place is located on the corner, because I originally drove by it. Small compact location, but the space is utilized to full potential. We tried the summer series drinks Shakerato and Tiramisu Cloud Brew, along with Almond Butter toast. I originally wanted the breakfast burrito, but they were unable to make it without cheese because it was premade...if you've seen any of my previous post, you know my feelings on that. Other than that, everything was fantastic. Drinks weren't too sweet and I was able to taste the coffee. The almond butter toast is just a modified Elvis Presley, which I'm good with. The thing that was different, was the choice of music which was a very slow jazz. I don't have anything against that, but I go with a group of four, who love to tell stories and laugh loud and other than my group you could hear a pin drop in that place. If I was in the area, I would stop by and grab a drink. Give it a shot. read more

Ground Hideout Coffee - Almond butter toast w/ bananas - Coffee & Tea Near Me - Long Beach, California

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I gave this place another try it's my second time being here and the lady who took my order is so rude.

oh my gosh, best sandwich I have ever had in my life. I got the breakfast sandwhich with the egg on it. Every bite was spectacular. I don't normally leave reviews but I had to because it was just so good. the service was super nice too. they said they hand make the sauces right after you order it just for the food you are about to eat and that's what makes it so flavorful. read more

Ground Hideout Coffee - Coffee & Tea Near Me - Long Beach, California

I absolutely love this coffee shop - both the food and drinks are delicious but the customer service is above and beyond! I bring my brother and sister in law here on facetime every weekend and the employees are so sweet, especially Sue! I'm happy I stumbled on this place :) read more

Been coming here on the weekends this year for my matcha fix and usually end up trying something off of their menu. Here's what I've tried so far: Drinks - Matcha latte with oat milk and half sweet (simple syrup): - Honey pistacho latte: Food - Avocado toast (no extras): Smashed avocado, cherry tomatoes, micro-greens, salt + pepper on toasted sourdough bread - you can add a fried egg and/or bacon for extra. While the salt and pepper sprinkled on to were a nice touch, and you could get this with an egg, I don't know if this really appealed to me. I do love the bread - I believe it was sourdough. - Sunrise sandwich: Fried egg, bacon, tomato, arugula, red onion, housemade habanero jam, on a toasted brioche bun. My absolutely favourite, with the sweet yet slightly spicy habanero jam, and the runny yolk. The red onion and arugula are a great contrast against the egg, bacon, and red onions. - Breakfast biscuit with ham: Buttermilk biscuit, white cheddar cheese, egg, with your choice of: Ham, bacon, or spinach. I liked this initially, but after a few bites in, it was a little too much biscuit for me. I usually have the prices but I genuinely can't remember any of them, so I'll try to update the review afterwards if I am able to grab them. The cashier, baristas, and chefs are super kind and prompt. Service is pretty fast - if you have a to go order, they'll call your name out. If you let the cashier know that you'll be doing a dine-in order, grab a seat if you find one (depending on the day) and they'll bring your order out to you. Do remember to put the plates away after you're done! This is on 4th Street, two blocks from where Gold's Gym just opened up, by the Ross, so parking is extremely limited and street, only. You could park at the 2 hour free parking spots by Ross and walk over. Sometimes you may get lucky and find a street spot, but know that it may take some time. read more

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I used to be a regular at Ground Hideout for two years, but after an unsettling experience a few months ago, I stopped coming. I was dining in when I saw a customer politely ask for more salsa. The owner completely overreacted, refusing because the customer didn't have $1.50 cash to cover it and the owner didn't want to pay a credit card fee for $1.50. To the owner, if you're that concerned about the fee, maybe just give the customer the salsa for free? It's a dollar. That salsa cup cost you less than 10¢. The customer had a coffee and a breakfast burrito. They probably spent over $20. The interaction left such a bad taste in my mouth that I chose not to return. Today, I decided to give the place a second chance. Unfortunately, the experience was just as uncomfortable. The owner (or at least the older woman who I assume is the owner) was staring me down the entire time, making me feel unwelcome. The cashier barely spoke, no greeting, no "how are you," nothing. Just took my order and told me the total. For a coffee shop charging $10 for a drink when every competitor on the same street is priced at $5-$6, you'd think customer service would be a priority. If you don't appreciate your customers, they'll stop showing up, simple as that. And honestly, given how often your shop gets broken into, maybe it's time to reevaluate how you run your business. Perhaps consider hiring staff who actually enjoy their job instead of relying on family members who clearly don't. I recommend Recreational Coffee a 1min walk from this place. Great coffee/lattes with AMAZING customer service. They always have people working on their laptops inside and they feel very joyful. I really enjoy going there. I will not be returning to Ground Hideout. read more

I'm glad I wasn't the only one who felt off vibes from the owner ( the older lady) . She was pretty rude and not pleasant to talk to. We are in here around noon and NO ONE was using the tables so we decided to use the one next to us as well to get a little bit more space since we have food drinks and our laptops. She comes over and tells us no because other customers need it ( which I totally get but it was empty) . So I asked if we can until people come in and the other tables are used up too and she said no. The no wasn't the issue. It was more her tone and attitude. We moved to a bigger spot eventually and she kept staring at us and I'm pretty sure she was talking shit to her husband that we did. The coffee and the food was actually good. But I would never recommend and wouldn't come back ( esp for sit down). I think having good coffee is good, but to me, customer service is so important. I get they are a small business and have to nickel and dime everything but $1.50 for a bit of jam is excessive read more

This place deserves a 5+ stars. I've been coming here since I first moved to Long Beach 3 years ago and their oatmilk lattes are better here than at Starbucks. Not to mention it's a family owned business and the daughter hand makes the habanero sauce in the sunrise sandwich (THE SANDWICH IS A MUST TRY AND MY FAVORITE BREAKFAST SANDWICH IN LONG BEACH). It's got a kick so if you can't handle, opt for their avocado toast which is delicious as well. I just recently moved and it's not walking distance to me anymore but I continue to go there because it's just that good! read more

RACIST ESTABLISHMENT-I am very disappointed by this establishment. I arrived and ordered an avocado toast and a coffee and sat down with my friend to study. I had just finished my toast when the female owner approached ONLY us (two latinas) and said they have a two hour max for computers since it gets busy on weekends. We said okay and continued our work. Then I noticed she didn't tell the other two people (white) with computers anything. My friend, myself and another gentleman (white man) was sitting next to me and a lady (white) was outside with her laptop. That was it. It wasn't rush hour, no one was coming in. When she left the gentleman asked me "how long were you guys here for before she kicked you out?" I responded "I finished my toast and she came to us. My drink is still full" and he said "that's crazy. She didn't tell me anything. I wouldn't have been as nice as you girls." I feel she came to us because we don't fit the image she wants for the shop. We walked out and now I'm writing this review. Never coming back. read more

Ground Hideout Coffee - Coffee & Tea Near Me - Long Beach, California

They have such good coffees, probably the best cold foams I've had. They're very friendly and do a nice variety of monthly drinks. The cookie butter latte is to die for if you like fun coffees. My boyfriend loves the cold brew with cold foam on top. read more

Hands down some of the worst customer service I've ever experienced. The woman at the counter was rude and condescending. Management seriously needs to rethink who they put at the front counter. Absolutely embarrassing. read more

This Chaga Mushroom Matcha Latte was a delicious and refreshing drink for a hot day. It wasn't too sweet or too bitter, I highly recommend for my fellow matcha enthusiasts. There is plenty of indoor and outdoor seating at this corner cafe so it's the perfect environment for remote workers or students looking for a place to study. The staff were friendly and offered recommendations to me as a new customer. read more

Ground Hideout Coffee - Chaga Matcha Latte with Oatmilk - Coffee & Tea Near Me - Long Beach, California

I was hovered over because the owner wanted to turn tables. Twice she came up to me seeing if I had finished my $8 matcha so she could take my mug. After my friend left, she told me that I had to "consume" because "this is a business." I know, and that is why I was wanting to wait an extra 45 minutes for another friend to meet me and have another cup of coffee, which I told her. If you're hurting that much as a business that you need to turn tables so rudely like we're in a cafeteria, or worse, disrespect your customers and their personal space, then maybe you shouldn't be in business at all. read more

Got a matcha pistachio milk latte with honey and the breakfast burrito, left me satisfied. Great local spot. Family owned. read more

Ground Hideout Coffee - Breakfast burrito and matcha pistachio milk honey latte - Coffee & Tea Near Me - Long Beach, California

I visited this coffee shop to work from one morning and loved it! The staff is so sweet and welcoming. I love that they remember their regulars and greet them with excitement. They took care of me very well. I ordered and loved the iced orange cardamom latte and the bacon egg and cheese breakfast biscuit. After leaving the shop, I walked to do some shopping and on my way back home I saw the older lady who works here. She was so sweet and told me to have a great day. Y'all are amazing and thank you! read more

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Iced cookie butter latte was delicious. Breakfast sandwich was great except for the overpowering raw onion wedges. Service was poor: the female owner limited laptop use and pondered gatekeeping due to lack of seating (there were always unused tables available...). Customers came in, got the laptop spiel, and left... strange business model. Headed to Starbucks. read more

Has an outdoor patio with giant umbrellas in case it's raining. :) fellow dog mom so for coffee shops, that's my number one thing - is it dog friendly?! It is! I had an amazing latte, staff was patient and helpful with opening umbrellas when it started to rain. Service was quick. Super cute location! read more

Ground Hideout Coffee - Coffee & Tea Near Me - Long Beach, California