Ruby Tuesday' Food is ok, but the server is really careless,we feeling no ok. Nothing special for me. Umm. That's it.

Hostess seated us behind the stand and no one came to take our order or get us drinks. After 20 min of being ignored by the hostess, bar staff and servers the three of us decided to leave. Pity because my wife mentioned being seated in a different area the visit before and her waiter was excellent. No one bothered to apologize as we left. Terrible service today and a disappointment read more

Amazing service! Our server Sarah was very friendly and funny! She made us laugh the whole time while always making sure we had everything we wanted. Special shout out to the floor manager (I didn't catch his name ) that heard us talking about a pasta that was out at the salad bar, and then brought us some as soon as it was done. Please make sure Sarah gets the recognition she deserves , because this experience was beyond wonderful and pleasant. read more

New menu item you must try. Jambalaya at a very decent price. Very tasty and a good portion Service at this location is spot on. Managers are great and even talk to the guests. I can honestly say I have never had any issues at this location with food or service. Can't forget the bar staff. These are the best in St Augustine! They make you feel like you are a part of the family. They remember names and drinks. REALLY!!! Thank you Ruby Tuesday for making every dining experience a great one. read more

The one star is even too much for this joint- but I had no choice to rate it any less. We just walked out of Ruby Tuesday because I don't think I have walked into a filthier restaurant in my life. There were fingerprints and other dirt marks on the door's glass window - upon walking in there was a bad smell that engulfed my nose that not only I, but my husband smelled as well- we waited for at least 2 minutes for the hostess/host to come and welcome us and no one came. We immediately walked out and came to eat and Cracker Barrel next door. read more

Sat at the bar. I noticed they were washing the glasses from the bar in a dirty sink and there was no sanitizing solution in the last sink. I took some photos but didn'tturn out so well. I called the manager and told him that the conditions that the bar was working in word deplorable. I know it's a cheap chain restaurant, but don't drink anythingthat comes in a glass from the bar only drink bottled beer. I can tell you that these classes were not washed or rinsed or sanitized properly in the method or manner. I will be calling the apartment on them for improper glass handling procedures. The food was okay. However I didn't get chance to visit the kitchen to see how it was handled so I can't say that I would have actually eaten it have a single way it was handled. read more

Not often that I would consider rating a chain restaurant, but the food here was great and the service was even better. We are very pleased with our lunch. read more

This Ruby's is always busy. April is a very friendly and efficient bartender. I have been dining at this location for years and have had quite a few bad bartenders. It seems odd everyone who works with April lets her do all the work, taking orders eye.the last two times in there the other two bartenders didn't say a word to anyone. Great specials. Definitely worth a drink and appetizer. read more

My bestfriend & I was heading back home from an amazing vacation. After driving 6hrs with anothed 5hrs to go. We decided to stop and get a steak and shrimp. However, our server butchered tbe order even after repeating 3 different times. The entres come out and are completly wrong. It gets corrected. I get a refill of water, the same server disappears with it. After waiting 10 mins we adress the manager with the sitution. He gets the refill, checks the order & it was placed wrong. He proceeded to offer the food for free, we decline wanting to pay. He refused to allow us to pay. The only reason for thjs 5 star review is due to the manager Jay! He rocks! read more

I've got to admit... I was quite surprised at the level of service and the taste of the food I ate here at Ruby Tuesday. This being my first visit to any RT, for some reason in my head I had always pictured a second-rate burger or steak house that thrived more on value and cheap prices than good food / service. It didn't help that when I first walked in there were about 25 seniors all attacking the all you can eat salad bar. However, once being seated, everything changed. Super psyched to see they had Sam Adams on tap, and also that it was happy hour- 2 for 1 draft beers- WIN! They also serve up hard liquor, the bartender looked very busy pouring beers and making margaritas. The service by our waitress was very good throughout the entire meal- even though the restaurant was very busy. Pace of the meal was good, and the taste of the food- great. A lot of items on the menu looked very good, and I was surprised at the selection- chicken, ribs, steak, burgers, sandwiches... I ended up going with a Boston Bleu Burger- Huge burger topped with bleu cheese and fried onion rings with veggies- and it was damn good. You also get bottomless french fries with your burger or sandwich- and the fries are pretty tasty. I can definitely recommend this place- it may be a bit tough to find (next to Cracker Barrel near the Outlet Mall), but the price is pretty cheap, food is pretty good, and the service satisfactory. Like I mentioned above, because of the price, be prepared to dine with plenty of seniors, you will probably have to navigate through a lot of them in line at the salad bar, but it's all worth it. If you're going in expecting five star gourmet cuisine and candlelit dinner, you're going to be quite disappointed. If you're looking for a good dinner at a good price- you're in the right place. Will definitely be back. read more

Good salad bar and prompt service. Just the right way to have a meal on a long trip. read more

Ruby Tuesday - American Near Me - St. Augustine, Florida

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Had unpleasant experience, was accused by manager of sharing salad bar, not true. interesting that they have time to watch us eat. Salad bar was messy and had food all over. Went thru few plates to find clean one. Manager was not nice, needs to learn how to handle people. By the way, paid for the meal, was charged extra for salad bar and still tipped waitress. We have been going for several years and this is first time was treated poorly. Will not be going back. read more

Pretty decent salad bar. Can't blame the restaurant for the pig in front of me who literally took every last drop of the ranch dressing. I requested my burger medium, my husband requested his well done. Mine came well done and his came medium. This happens many places that we go to. I really don't understand why it is so difficult to get the order correct. Chris, our waiter, was very efficient. read more

This review only applies to this particular Ruby's. I've eaten and several and was expecting same o same. Not here. They go above and beyond to provide great service. Excellent memphis ribs, great service, plenty refills. I stopped with 3 family member and everyone enjoyed their lunch a lot. read more

Just like every other RT out there. Food and service is decent. Nothing outstanding, but nothing bad.

Ruby Tuesday is having a great special right now----- 3 course meal for 12.99. We had to indulge!!!! I had the rib special which included salad bar and 2 sides. My husband had a chicken dish with salad bar and 2 sides. Then----- we shared a chocolate brownie ice cream dessert . We brought the cheesecake home for later. Our server was very good. She was friendly which I like. Thank you Rosanna for the good service. They are remodeling right now but it did not interfere with our meal. read more

Excellent Bourbon Salmon. Excellent Salad Bar. Excellent Wait Staff. We hit it just right. Will be back for sure. 5 ***** all the way. My wife was in 7th heaven. read more

Pretzel burger is the best!!! We love this Ruby Tuesday's location as everyone is so nice and helpful.

Not bad at all. I used to dislike the chain but this particular location is very clean, great service, and a great salad bar with varied menu. Great changes within the last decade. read more

Please do not eat here! I have never been to such a bad RubyTuesday's. Bad customer service. The chicken on our plate was still pink and raw. They tried to charge us twice for cooking the chicken again. It was horrible! read more

Unfortunately, I was a victim of food poisoning from the salad bar on Saturday. I couldn't even get out of the restaurant without ending up in the restroom losing it all. Four days later, my stomach is better, but still tender. The manager knew what was going on, but still charged me. It was the romaine lettuce, the veins were pink, but I still ate the leaves. Never again! Too much pain and too little understanding from management. Customers beware. read more

Average is the best word to describe this place, nothing out of the ordinary, just a place to have lunch or dinner.

Chicken salad was okay but be sure to tell them you are ordering off the lunch menu. My server said well " I asked you if you wanted to order just the chicken salad and you said yes . The lunch chicken salad comes with a side." Got charged for the full sized salad. Thumbs down on customer service. read more

We had the mushroom chicken pasta (minus the chicken ;)) and it was amazing! The salad bar was full and presentable and my margarita was delightful! But our time here was made by our amazing waiter Jason! He was so attentive and personable! If you make it here, ask for Jason and you won't be sorry! He made sure we didn't have chicken on our pasta like we asked, which was awesome because we are vegetarian! I can't wait to come back for his service! read more

Mediocre salad bar, typical frozen appetizers flash fried to serve. Nothing special, but nothing horrible.

Had a great lunch here today ad received the best service than at any other Ruby Tuesday location.

The most nastiest place I have eaten in a long time!The blinds where dusty and dirty grease and greasy finger prints on all the wood trim !Chairs where stained and have not been sanitized in quite a while. Salad bar was gross (1st time I have seen that at a Ruby's).For my entrée I ordered chicken tenders and ribs which have always been good at Ruby Tuesday's my chicken tenders were all clumpy looking with too much breading looked like the grease was old and the breading on them was salty,and the ribs that just tasted like they were just plain old old meet. So everyone that plans on eating there be advised that you eat at your own risk as I'm sitting here writing this my stomach is starting to hurt thanks everyone for reading my review! read more

Absolutely horrible food that was slopped on the plate. Terrible service. No appetizer plates or napkins, seated at a wet table and booth and waited 10 minutes at least during a slow time to pay for the garbage they served. read more

WE dined at the Ruby Tuesday on St Rd 16 in St Augustine on 2/5/19. Every thing was fine. But our waitress,Naomi R , is what made our dining most enjoyable. Naomi was professional, fast, attentive, helpful and most important, so very pleasant. She was always smiling which added so much to the joy of our meal. I passed all these compliments on to the manager on duty. read more

Staff - very good, friendly service, including the manager who kew what was in his menu dishes and accommodated some special foods needs Food - chicken breasts with mango salsa was excellent, steak was cooked well and was delicious, chicken tenders salad was also great Appearance - was clean and neat Overall a great place and would go back regularly if we lived in the area One complaint - this is my complaint about so many salad bars - the dressings are arranged so that people drip ranch into the honey mustard etc. Can't anyone design a spigot container for salad bar dressings? You put your salad under it and pull a lever to dispense the amount you want and then release to stop. You could even fill a a little cup easily for a "dressing on the side" approach. read more

4 stars for this Ruby Tuesday's. The staff was real friendly, outgoing,man despite a busy Saturday night, they really made our stay pleasant. The food was better than average, the salad bar is one of the best for a chain. Definitely a thumbs up! read more

Our waiter, Austin, was fricken dope. He's a cool dude, request him. I promise you won't regret it !!

This was the absolute best experience I've ever had at Ruby Tuesday. What made it so great was our Waiter. She was the sweetest lady ever. If you ever go in ask for a lady named Tianna H. read more

Couldn't get a seat at the bar because a hundred retirees were using it as their place to wait for a table. Was complete chaos and had to be disturbing for the tables near the bar. Can't believe the manager allows this. If you're that busy and you have a full service bar, why wouldn't you host those seats for people who are willing to eat in those seats? It's supposed to be a Ruby Tuesday, not a elderly night club. Unsat. read more

Everyone got their food and drinks in a timely manner. The service was prompt. The salad bar was fresh. Will be back

Incredibly overpriced for what you get. Steaks are twice as expensive as Outback Steakhouse. Environment is left over from the 90s. Saint Augustine has so much more to offer. Go downtown! read more

Love it. Staff is very friendly and have never had an issue with my food. Prices are good for what u get. Would defiantly recommend it.

This Ruby Tuesdays staff is consistently rude. Customer service is not their strong suit. The food is average, not good but average. I don't recommend carry out at all. This place is out of touch when it comes to providing quality. Carry out is confusing and awkward. You have to go inside to the "BAR" which is always crowded and not a place to stand without being in the way of other patrons. The staff walk right by you like your lost and or in the way. Further more I didn't receive my second side that comes with the dinner, I made the mistake of trusting the rude individuals that I ecountered that allegedly work there, based on the fact they were in uniform, to do the basics of thier designated responsibility. Furthermore, I left a $10 tip for a $36 purchase though I wasn't dinning in. My brother went in for pickup one week earlier so I at least feel others are also treated rudely, and it's perhaps not just me they are purposely rude to. In all fairness, in this area of 16 and the interstate in particular not much is to be expected since the other restaurants are also below average and spotty services are normal asside from the Cracker Barrel which have delivered a great experience time after time. Dennys comes is last place making Ruby Tuesdays not the worst. If your starving and desperate I suppose you could live through it as long as you are simple minded without expectations. Myself I don't tolerate incompetence. read more

A favorite. Offers delicious food at reasonable prices. Service is good. Has one of the few salad bars in the area. Very popular with tourists and locals. Somewhat difficult to find but look at its sign easily seen from I95 or SR 16. read more

The food/price was standard for Ruby Tuesday, but it is very difficult to get to from the interstate, which almost makes it not worth the effort read more