Excellent service from all the entire staff including the manager! I am extremely pleased how they went out of their way to make my food just right and accommodate me. One of best experiences I have had since Restaurants opened up. I highly recommend coming here. read more

Absolutely disgusting. No menus for the kids then the food came out at different times. We had to ask for silverware. When they brought my daughters grapes out they was nasty and you could see how nasty they was with it all coming on the white plate. No offer to replace the grapes with something else or anything. Just said " those grapes came from the bottom of the bag & I'll just take those and get them off your bill" When I opened the silverware there was food all over them, got a different set that one had food and trash on them as well and waitress seen it as well then asked if I would rather togo plastic ware.. I will NEVER eat or attempt to eat here again. read more

Always been a fan but today's visit was fair at best. Hamburger bun was not fresh and food was greasy. The restaurant felt not clean. Just not what I was use to read more

Our server haylee was a delightful and accommodating she made us smile and laugh. Food was good but she made it 10x better.

The food was great and our Server Mark was amazing!! Can't wait to come back!! Loved our hostess also!! Even met the Manager Shawn. Such friendly service!! read more

It's filthy here and it stinks. They don't wipe the counters or seats after use .. food isn't the best either. Don't recommend.

Our server Mark provided excellent service, salad bar was legit as always!!!! Restaurant was very clean and inviting.

The bartender, her name is April, was absolutely AMAZING. They were very busy, it was a mostly full bar with probably 17 out of 20 seats taken, most customers eating food and eating, AND she was pouring all the drinks for the entire restaurant which was mostly full as well. PLUS, she was taking care of a steady stream of take-out customers as this location is near several hotels. She was like a tornado tearing through there taking care of everyone, yet she was still friendly and provided great service. She was unbelievably patient with the idiot customer who was sitting next to me who couldn't figure out what to order and what comes with what despite her repeated very-clear menu explanations. She is probably the best bartender I have ever seen. The restaurant was very nice and clean inside, and the food was very good. The outdoor patio looked very inviting, but it was a rainy evening. I ordered the Double Decker Chicken. The only complaint is that there should be more of the parm. cream sauce and less of the shaved Asiago cheese. I've had this dish at numerous Ruby Tuesday restaurants and the ratio of ingredients is not consistent across locations. read more

I don't know what's happening to this place, but my past two visits have not been good at all. This last visit I ordered the cheddar and bacon minis with the salad bar combo. The fries were so salty I could barely eat them. I asked for honey mustard sauce and it took my whole meal to get it. I was done by the time the server brought it. I wasn't checked in on at all until the end of my meal. I was asked at the end if I wanted more to drink (drink was empty almost all meal). The server was at least pleasant, just not attentive at all. My previous visit, I ordered the lump crab cakes and salad bar (total $12.99) and the 2 crab cakes were COMBINED the size of my palm. So small. Not worth $13 at all. I asked if that was the true size and the waitress immediately became snarky with me and said I'll get the manager. The manager brought me two more crab cakes saying they were small for the price, yes. The waitress was terrible to me after that. They've also reduced their menu offerings, cut prices, and redecorated from a nice looking location to a not as nice space. I don't know what's going on but it's not good. I don't recommend it anymore. read more

I visited Ruby Tuesdays last year to celebrate a Birthday. The staff was friendly in accommodation us for the amount of People we had.

We came in as a group of six. Our waiter Mark was amazing! He was personable and courteous. Kept our drinks full too! Food was good and prompt! Great experience! read more

We went for a late lunch on a Sunday. As expected, it was not busy so we were served right the way. The food was ok but too salty for my taste. I had signed up for the reward program a while back so we got a free apetizer. The server was nice and the restaurant was clean. They are running a burger and fries special for around $7, that was grest, but my daughters mac and cheese kids meal didn't come with a side so she asked for a side of grilled zucchini. For $2.99 she got 10 round slices of zucchini ( probably about half a zucchini). Should have asked for the salad bar for $1.99 instead. read more

Ruby Tuesday - American Near Me - St. Augustine, Florida

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Ruby Tuesdays feels like a healthy choice, even if I then decide to eat like shit when I get there. When my husband and I travel, we try not to do fast food. We hit Cracker Barrel and Ruby Tuesday often because they are quick, but real food. You can't beat a Ruby Tuesday salad bar. The cheesy biscuits are yummy, and they have a great real menu for when you want to treat yourself for not eating fast food by starting with the spinach dip appetizer. read more

Food is always fresh here, and the service is always great when I stop by. I really love the salad bar for the assortment of ingredients. Edamame, beets, diced eggs, and green peas seem to be staples. I also enjoy the new veggie trios here as well. Three veggie sides with the salad bar. . . the grilled asparagus is a treat, and the other sides are always cooked nicely as well. read more

If you can get past the dim lights and weird smell, the place is okay. But marginally okay. The chips were stale, well at least half of them. The spinach dip was good, but the typical micro way kind. The pretzel was awesome and so were the mozzarella sticks. The marinara was mediocre. It's almost like ruby Tuesday has enough money to be great, but they don't want to invest in greatness. So let's sell the cheapest and best we can get. The drinks were good! This place has redeeming qualities but falls short. Mainly the smell. This is the third one in Florida I've been to, and they all have the musty wet smell. It is enough to make me want to leave, but I was so hungry and traveling all day that I saw it through. God willing I am not sick tomorrow. If I am not, this place will get another star. Restaurant owner, please invest more into the atmosphere. Look, sound, feel(smell) goes a long way. read more

The bartender Anna was amazing!! That is why I stayed to eat after I saw 2/3 cooks not wearing hair nets or hats, which is gross and a health code violation. Don't have an open kitchen and not follow health code. The manager never smiled or engaged with any guests for our visit. read more

The Lite Lunch menu was tempting, and I had a fish selection which was spiced just right. As usual the broccoli was too salty for my taste. My wife had a burger which she indicated was great. The waitress was very prompt and pleasant. read more

Food was great service was nice salad/garden bar was very good clean restaurant attentive wait staff

I usually love Ruby Tuesday, especially because of their fresh salad bar, but this experience left me underwhelmed. Our server was much more interested in flirting with the bartender than in actually serving us. She stopped by to get our orders and to get the check at the end of the meal, and that was about it. I had an empty beverage glass for the majority of the meal. The food was mediocre at best. Even the salad bar was disappointing. I always look forward to their croutons because they're firm on the outside but soft and chewy on the inside. There's nothing like their croutons. These were just stale. The buffalo chicken sliders I had were also disappointing, tasting like something I could've whipped up from the frozen section on a store-bought bun. read more

I was coming from Jacksonville back home to St. Augustine and placed a to go order when I was approx. 25 min away. I ordered two cheeseburgers, one with only pickle and the other with pickle and lettuce both cooked medium. Pretty easy right???? Well when I arrived at the restaurant I went to the bar to wait on the food that had been ordered. When I walked in there was a cluster of waitresses standing by the drink station at the to go entrance all texting real young high school age. When I sat at the bar I couldn't help but notice the cook in the back drinking a beer while my food was being cooked. The fries were waiting in a bowl outside the order window of the kitchen out in the open and the waitresses filled the order (not cooked to order so they are hot and fresh.) When I got home my order was totally wrong. Nothing was made the way I ordered it. No ketchup, napkins, silverware ect....Fries were stale and ice cold. I guess that beer the cook was drinking didn't help him prepare the food correctly. Stay away! read more

Always friendly. We came in after we left Denny's up the road because they were OUT of everything, so we ended up at Ruby's. Had a great server. Very quick! Wish I could remember her name... Food was great, hot & CORRECT. Only complaint is the overwhelming smell of dirty mop water. The whole restaurant smelled of stale beer mixed w/ dirty mop water. Other than that, great experience! read more

Mr. Keith White did an awesome job. We had a bit of a situation and he came and turned it around. I haven't received that kind of fantastic customer service in a long time. Thanks again Mr. White for your help. read more

By the outlet mall there is really nothing to eat . Both food courts are horrible then there crackle barrel and Wendys . Better off going to tgif Friday's Ruby Tuesday has no lunch specials or deals but has the same food as Friday's The ribs and shrimp were overcooked and overfried. Seems dirty in there The burger wasn't good I don't recommend Low quality food read more

The Hickory salmon was cooked perfectly! The broccoli was also cooked just right! The salad bar has a good selection of toppings and the lettuce was crisp. read more

Manager cares!!! Rachael is a great bar tender and the waitress that always has red lipstick is the best

Always good food & great service. Their cocktails are on point every time! We never have to wait very long for a table and the our waiter/waitress is always friendly and speedy. We always know when we go, we'll have a great dining experience. Their bourbon glazed salmon is by far my favorite dish on the menu!! read more

Ruby Tuesdays has really gone down hill ,they did away with the little biscuits and it"s on the expensive side compare to Similar restaurants , only reason we tried it again is because we had a coupon and a gift card we received from one of our kids .Doubt if we'll be back .. read more

Hostess seated us behind the stand and no one came to take our order or get us drinks. After 20 min of being ignored by the hostess, bar staff and servers the three of us decided to leave. Pity because my wife mentioned being seated in a different area the visit before and her waiter was excellent. No one bothered to apologize as we left. Terrible service today and a disappointment read more

Good good, great service, impeccable cleanliness! Good management and smiling, attentive staff. We visited on a Sunday afternoon and the general manager was working. Very rare to find management at work in a retail establishment on a Sunday. read more

I took my family in this difficult times out to eat there ..every day I receive bogo meals for Ruby Tuesday..unfortunately I thought I forgot my phone at home..the waiter said he needs the coupon which I understand..we paid the full price about 20 min later we got call from restaurant that my phone is there! I turned around got back ..phone was waiting for me but when I asked manager about future credit cause I couldn't use my coupon on my "lost phone " he said NO!!!! Sucks to work for management that don't care about employees! read more

Slow bar service, after a long day of traveling (evacuating from Florida due to the hurricane and dealing with traffic) all we wanted was a drink .. yet, we sat for 25 minutes while the bartender chit chatted and completely ignored us but we were exhausted and waited . Horrible bar service .. read more

Eat here all the time. The good: Salad bar Service is normally good Parking Price Location The bad: Hostesses seem uninterested and bored(not a good first impression.. Ever) Food is inconsistent at times No waiting area when busy read more

1. The entrance to the plaza is hard to find. 2. The service was subpar. The waiter spent 10 minutes to mop the table next to us even though we needed our check. 3. The food was okay, but worse than the Ruby Tuesday that I have been to before. read more

I loathe writing less then stellar reviews, but Ruby Tuesday has continually gone down hill. Once a fantastic chain: pride in presentation, food was always hot and dare I say yummy....yeh, not so much anymore. The food was barely edible-nothing worth remembering. I dig salad bars again, a sad disappointment. Messy, missing food. When I advised the lovely waitress, who was the only highlight of the meal. She jumped to advise kitchen.....Now, if you've ever worked in a restaurant, you know that the food should be rotated: older food on top...nope! Not a Ruby Tuesday, the man filling the food just plopped on top (shudder). Just ran his hand along top Of salad bar to remove the food, no towel, bags, nothing. My husband ordered a sandwich which took over 30 minutes to make. The restaurant was at 10% captivity MAX. Avocado was added to the sandwich , it was brown people!!!! This is reason no photos where taken. Didn't want any of you to lose your appetites. I feel bad because I really pushed to eat at Ruby Tuesday, but sad to say I will not return. read more

Newly remodeled so it had a much more open feel. The salad bar was by far one of the best I've ever had. Plenty of options to choose from and it was well maintained. Our waitress was very sweet. My only complaint was that when we walked in the female manager was being rude to the hostess. I just don't like seeing that. We were standing their all awkward. Other than that we really enjoyed our dinner. read more

Food was great!! Advise for server, Leilan W. Better personality equals better tips.

Ruby Tuesday' Food is ok, but the server is really careless,we feeling no ok. Nothing special for me. Umm. That's it.

Amazing service! Our server Sarah was very friendly and funny! She made us laugh the whole time while always making sure we had everything we wanted. Special shout out to the floor manager (I didn't catch his name ) that heard us talking about a pasta that was out at the salad bar, and then brought us some as soon as it was done. Please make sure Sarah gets the recognition she deserves , because this experience was beyond wonderful and pleasant. read more

New menu item you must try. Jambalaya at a very decent price. Very tasty and a good portion Service at this location is spot on. Managers are great and even talk to the guests. I can honestly say I have never had any issues at this location with food or service. Can't forget the bar staff. These are the best in St Augustine! They make you feel like you are a part of the family. They remember names and drinks. REALLY!!! Thank you Ruby Tuesday for making every dining experience a great one. read more

The one star is even too much for this joint- but I had no choice to rate it any less. We just walked out of Ruby Tuesday because I don't think I have walked into a filthier restaurant in my life. There were fingerprints and other dirt marks on the door's glass window - upon walking in there was a bad smell that engulfed my nose that not only I, but my husband smelled as well- we waited for at least 2 minutes for the hostess/host to come and welcome us and no one came. We immediately walked out and came to eat and Cracker Barrel next door. read more