Alberto provided an exceptionally thorough and professional service from start to finish. He took the time to answer every single question we had, no matter how big or small. Whether we were asking about the expected duration of the treatment's effectiveness or inquiring about the types of pests we might potentially be dealing with, he offered clear, knowledgeable, and patient explanations that left us feeling informed and reassured. During the service, Alberto demonstrated great attention to detail. He didn't just perform a surface-level treatment--he went above and beyond. He meticulously dewebbed the property, ensuring that all visible spider webs were removed. He also located and treated several fire ant mounds, thoroughly eliminating them. In addition, he placed glue traps in key areas of the house and took the time to spray every single section, both inside and out, making sure that no spot was missed. What really stood out was Alberto's follow-up and customer care. Before leaving, he emphasized that we should feel free to reach out to him directly if we noticed any ongoing or new issues. He also made it clear that we could contact him even for something as simple as needing replacement glue traps--his commitment to long-term support was truly impressive. Overall, Alberto did an outstanding job. His expertise, diligence, and customer-focused approach gave us real peace of mind. We would not hesitate to recommend him and his services to anyone in need of pest control. read more

Today, my family and I had the pleasure of Damien completing our requested follow-up service for roaches and ants. From the moment he gave us a courtesy call to let us know he was en route, Damien was professional, courteous, and attentive. Upon arrival, he came prepared with all required PPE and foot coverings to ensure our floors were protected, which we truly appreciated. Damien took the time to listen carefully to both my wife and me, then clearly educated us on the root causes of our pest concerns. He completed the service efficiently and without delay. What really stood out was his personal touch. Damien acknowledged our children and grandchild, which meant a lot--especially since they've seen Bulwark Pest Control at our home several times throughout the year. He didn't simply leave or send a follow-up text after the visit; instead, he took the time to walk us through exactly what was treated and answered all of our questions. Damien is a true example of outstanding customer service and professionalism. It's service like this that reassures my wife and me that we've chosen the best pest control provider in Bulwark Pest Control. Excellent job, Damien, and please be sure to share our feedback with him. May God continue to bless the entire Bulwark Pest Control team! read more

I just moved to the area and needed a new service provider. The home I moved into was a foreclosure and then flip. It was vacant for over a year so insects had full run of the place, I needed someone reliable. I compared the reviews, pricing, and services of at least six companies and opted to give Bulwark a try. I haven't been disappointed at all! My technician, Cole B. has been diligent about laying a thick barrier inside and out of the home at every visit over the last 6mo. Normal visits are scheduled for every other month but because my home had a lot of activity to start, Bulwark has been great about coming out whenever I see activity while the treatment takes hold. They aren't reluctant about it at all either, there's no attitude whatsoever either on the phone or with Cole when I ask them to come back out. They are the nicest people and very happy to do it, around MY schedule! My overall insect activity has dropped to basically nothing at this point and I couldn't be happier. I highly recommend Bulwark and Cole B. specifically. read more

I love bulwark. Their customer service is amazing. I truly do enjoy calling them for service because their team is super friendly and proficient. I wish every customer support experience could be like calling bulwark. I also have never had a negative experience with their service. Every person who has come out has communicated effectively (about arrival time, procedure, etc) and has listened to my concerns (where I am seeing ants, bugs, etc) even though I am sure they know exactly what they are doing and don't need any info from me, lol. Another very important consideration for me, bulwark ALWAYS communicates delays with me. Of the two times there were delays (out of a few dozen visits over the years), they immediately called and worked to accommodate my schedule as well as respect their servicemen's time. I know plenty of companies who just don't show and leave me having to call them to figure out the new situation. My last service was done by Chad. He was very friendly and worked efficiently. I could have been happier with his work. read more

Bulwark is a recognized name in Houston area and few of my friends had good words about its services.After the first service, I was disappointed. Since the company has a policy to treat the house at no cost if you are not satisfied , I requested another service. Unfortunately it didn't work well. I was thinking of terminating the contracts with them, but things changed when they sent Chance Parmley for the interior and exterior services. After his visit we could see difference. The Roaches and ants were all gone. Chance took extra care in cleaning the spider webs around the property. He treated the front yard and backyard well for wasps and ants. From there on Chance has been performing the services at our property. He is knowledgeable and professional. Bulwark customer service center is helpful, it easy to schedule / re schedule appointments. They send reminder text message for upcoming appointments. Overall I am pleased with their services and would certainly recommend it to my friends and neighbors. read more

I wanted to leave a review for Charles from Bulwark Exterminating. He came to my home today to perform a re-application of chemicals due to me having a reappearance of bugs in and outside of my home. Charles was polite, pleasant, and thorough in doing his job. He arrived right as my wife was putting my toddler down for a nap and he suggested that we do her room first. That showed me the sign of a considerate individual who always thinks on his feet and puts the needs of his customer first. After thoroughly taking care of the inside of my home he attended to my garage and backyard as well. He made sure to do a complete job in both areas just as thoroughly as he did the inside. Even though this was a redo from a previous visit, Charles treated my home as if this was a first time visit and I really appreciated that. All in all he was EXCEPTIONAL during his brief time here and I look forward to having him back at my home in several months! Keep up the GREAT WORK Charles!!! read more

After hearing the dexcellent sales pitch from the Bulwark's marketer, Scott Lucas, I signed a contract with Bulwark for pest control of our home in Cinco Ranch Southwest, Katy Texas. I was not home when the first & initial visit was done,However, I was fortunate to be home on their second visit to experiece Bulwack's service first hand. Bulwark's technician, James Foster, came for the second detailing/spraying of inside and outside of our home. James was very courteous, business like and very knowledgeable. James spent valuable time talking and explaining to me what to expect from Bulwack and how to prevent bugs problem in my home. He also educated me on how to maintain my lawn & grasses to fight the spread of bugs. James went over and beyond the normal call of duty. James has a pleasant personality and I highly recommend James Foster and Bulwack for bug extermination and pest control in the greater Houston area. Henry E Cinco Ranch Southwest, Katy TX read more

It was an absolute MUST that I leave Tyler a great review. My service appointment was scheduled for 9:30am - 12:30p. Literally, before he arrived, I received an emergency call which would have caused me to leave home and miss my service. As I was on the line with a gracious and understanding customer service rep, guess who rang the doorbell at precisely 9:35am?!!!! Tyler... He was punctual, polite and understood my urgency. He informed me of the timeframe needed to access my home (which he covered first) then he would complete the outside work. The young lady on the line stayed on to ensure my issue would be resolved and no rescheduling was needed. Tyler performed the routine checkup in a fast and thorough manner. Thanked me for my time. Not only did he spray the residence but also sought out the reason spiders were appearing. There was a slight crack over the front door that he quickly fixed. Thanks for hiring such an awesome fellow!! Timeka read more

I've been a customer of Bulwark Exterminating for two years and their team is pretty great. A special shoutout to Craig Jelks Jr, who was an absolute delight to meet and work with. From start to finish, he was knowledgeable, friendly, and incredibly thorough. I reached out with concerns about wasps potentially nesting in my walls, and he took my worries seriously from the moment he arrived. He treated the house and conducted a thorough inspection of the interior and exterior. He took the extra time to educate me on the different types of wasps, what to look for, and practical steps I could take to further protect my home. I genuinely learned something, and that kind of education goes a long way. He has a very pleasant disposition and a great sense of humor, which I needed at a time when I was feeling particularly anxious about the presence of unwanted visitors in or around my home. Kudos to Bulwark for hiring excellent staff! read more

I called Bulwark to treat for wasps and potential carpenter ants in my home. They had someone out to treat my house the same day. Fabian in accounts was fantastic in helping us get set up. My exterminator, Jaylen Propst was excellent and knowledgeable. He came out a few hours before I got home and treated the outside of my home for multiple pest types. While he was there he located multiple wasps nests and removed them. Once I got home, he came back and treated the inside of my house as well, getting all of the doors, windows, seams, and under the appliances. He even checked the attic for us. Because we booked them through Yelp they gave us $50 off the booking. We liked the deal and the price so much we scheduled them for the next 6 months for continuous treatments, plus if any pests do show up in the interim they said they will come back out and treat again for free. Excellent experience all around. read more

Bulwark has always been an efficient and attentive company in our experience. They follow up frequently to make sure all of your needs are met. They provide natural alternatives when I ask and are always kind too and careful for my pets. (Currently we have one dog, but we used to have two little bunnies around the house for which we had to be very careful.) Their technicians have always been polite, and thorough. Most recently our visit with Jamie D. was very smooth. She was considerate enough to wear her mask while in the house ( I still wear mine when someone comes over, but 2 are better than 1!). She alerted me that the fresh treatment for ants should be avoided by our pup for at least 30 minutes. She even texted me when she left to alert us that our gates were securely closed with a picture. As long as their service continues to be this good, we won't look for anyone else. read more

Zachary G. has been my pest control tech a few times now and he has done an amazing job at ensuring our flea problems are no longer a problem. He also gave me some suggestions and advise as to how to ensure they don't enter the home. After I forgot to leave the back gate unlocked for him, he kindly said that wasn't an issue he would do the front and put in a new order for the back to be done at no charge. Bulwark has been a great company to work with, I've had them since 2017 and have not had any issues with their customer service, the scheduling is always easy (they work with my schedule and they can get me in quick). All of the techs that have worked on my home have been amazing to work with and to communicate to the extent of how their products work. I'll also add, their pricing is very competitive, they will work with your budget and needs. Thank you Bulwark & Zachary! read more

I've been using Bulwark Exterminating for our moth infestation problem. We've been dealing with this issue since May 2020. I called them some months ago and every one of the guys have been good. I especially want to thank Evan Marcano! He came over and found a hole in the attic where they and other insects must have been coming from. All the other guys didn't see it. Evan checked for other holes and he dusted our roof area. Evan dusted the attic really well, placed more traps as well. Evan is truly an asset to your company. Bulwark sent another tall guy after Evan and I asked him to go in the attic to dust and spray further in. (Bc we still are having issues). I pay extra for that- he didn't go in the attic, he literally stood on the attic ladder and replaced traps and sprayed a little. I was super disappointed. I will definitely be asking for Evan next time. Thank you!! read more