Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

It's not easy deciding on a pest control service. These days we have to consider the level of the…read moreproblem, and what we are willing to do to reduce the use of toxic chemicals in our homes and gardens. The environmental element was really important to me and so I was looking for a service providing a non-toxic product. I decided on Naturalcare and found Nick and Steve to both be helpful and responsive, and the office staff extremely eager to help. I'm very particular about insect control and appreciate the plan I got which ensures I'm kept happy and I'm grateful for their services :-). They have done a great job.

Patrick has been providing my HOA and PM jobs with excellent services for all types of…read moreexterminating projects.

Natran has been providing us with pest control service for many years and the service has been…read moreconsistently excellent. The staff are professional, dedicated, and flexible. We have not had pest issues since they started servicing our home. When pest issues surface (like ants or wasps in the yard), they are quick to come out and treat the issue right away.

The sales experience was professional and friendly, but such attitude disappeared completely once I…read morebecame a customer.   The office schedules appointments three weeks out if you want to have the same technician each time. However, despite this extended scheduling window, a different technician shows up every single time regardless. For a recent bimonthly appointment, a new technician arrived at 5:30 pm instead of the scheduled time. Clearly eager to leave for the day, he wanted to first check whether there was even a pest issue before deciding if treatment was necessary, rather than simply performing the service I was paying for. He also informed me that a complete service is typically performed every six months, which directly contradicts what the salesperson told me at the time of sign-up, when I was assured that complete service would be provided every two months.   Despite this pattern of incomplete service, Natran has had no trouble charging my credit card every single month without fail.   When I informed Natran that I would be out of town for an extended period, they refused to move my appointment up by even a couple of weeks, even though the result would be my home going over three months without any treatment at all, far beyond the standard service window I am paying for.   Reading through other reviews, it is clear that missed appointments, poor communication, and unresponsive customer service are not isolated incidents but an ongoing pattern with this company. I regret choosing Natran and would strongly encourage anyone considering their services to look elsewhere.

I've used this pest control service for four years, and they've always been reliable and effective…read more Zeke is fantastic--professional, friendly, and thorough every time. Highly recommend!

I bought my house six years ago and have never thought about termites, so I called Samson Pest and…read moreTermite services to come out and inspect. Ricky arrived and assured me that I have no current termite problems. He patiently showed me which areas of my house to pay attention to and what to watch out for in the future. In the end, he declined to treat my non-existent termite problem, and he didn't try to charge me anything for the visit, even though I insisted I should be charged SOMETHING for the trouble. The technician was so polite he almost made me wish I had termites. If I ever do get them, I'll certainly call Samson Pest.

Been with Chem-Tech since 2014 and couldn't be more pleased. Highly recommed for all pest control…read moreservices. Excellent service for all pests: mosquito system installation & maintenance, Sentricon Termite Bating System installation & maintenance, exterior pest control barrier, interior spraying upon reqeust, getting rid of rodent stuck in attic, getting rid of flea infestation from possum in backyard, etc. Professional & well-trained technicians. Quick response to service requests. Great value for professional, personal & friendly service provided. Shout out to Joyce in office, Gabe for mosquito system, Anthony for the exterior pest control, and Santos for the Sentricon maintenance. Thank you for so many years of great & personal service!

Kenny did a great job and is very professional. I have used…read moreChemtech for 7 years and have always done a great job.

Extremely Disappointed with Southwest Exterminating I would…read morestrongly caution anyone considering Southwest Exterminating based on our experience. In December 2025, we hired Southwest Exterminating to perform a full assessment of our home and seal any potential entry points for pests and rodents. Prior to their work, we had never had a bat inside our house or attic. The only activity we occasionally noticed was bats outside near our driveway around dusk, close to the siding of our home. As part of their service, Southwest installed a one-way exclusion cone that would allow any bats to exit but prevent them from re-entering. About 7 to 10 days later, a technician returned and removed the cone, indicating the exclusion process was complete. Just one day after the cone was removed, we discovered a bat flying around our living room. We assumed it was an isolated incident, removed it from the house, and moved on. Three days later, however, the situation became much more serious. We found a live bat crawling in the bathtub of our six-month-old son's bathroom, which is directly connected to his bedroom. We safely trapped it in a bucket. Approximately 15 minutes later, we found another live bat crawling across the floor of our two-year-old daughter's bedroom just as she was preparing for bed. We immediately contacted Southwest Exterminating. Their technician came to our home and took possession of both bats. At no point did anyone from the company advise us that the bats should be preserved and tested for rabies given their proximity to our young children and the fact that they had been inside our living spaces. To make matters worse, one of the captured bats reportedly fell off the technician's truck before it could be tested. Because only one bat remained available for testing, and due to the potential exposure risk to our family, we all had to undergo rabies vaccinations as a precaution. Anyone who has experienced this process understands the physical, emotional, and financial burden that comes with it. What is most disappointing is that Southwest Exterminating took absolutely no responsibility for what occurred. We hired them specifically to prevent bats from entering our home, yet immediately following their work, we experienced multiple bats inside areas occupied by our infant and toddler. The company's handling of the situation, including the failure to advise us about rabies testing and the mishandling of one of the bats, only made an already stressful situation worse. This was one of the most frustrating and upsetting experiences our family has ever faced as homeowners. Based on both the outcome and the company's response, I would never use Southwest Exterminating again, nor would I recommend them to anyone. Rating: 0 out of 5 stars

I called today to start a new service at a rental property. The boy, he sounded like a dull child,…read morethat answered was so clueless about the service and couldn't give me a price range much less a clear and concise description of their business. I used Southwest Exterminators years ago and they WERE great. Their incompetence shines brightly!!!

Carpenter ants decided to take over our living room. Reached out to H-Town on Yelp Projects and…read moreLuis was fast, responsive and could get a technician out that same day. They had flexible solutions, a contracted and single service option, which I greatly appreciate. Shout out to our Tech Dallin, he was great, arrived ahead of schedule, checked in via text and effective at treatment!

H -Town is AWESOME! They are so polite, professional and the customer is put on a pedestal of…read morecare and concern! My service tech today was Terrance, So nice, so professional , and courteous. He was so thorough. He had to treat our back yard as my daughter and I had our gate locked the first visit. We had spider and wasp "bug squatters"! They had to GO...Terrance was on the job!! And... He WILL BE Back...!! If I see them again!! LOVE this company and crew!!! And the price for the service you receive is like "WHAT...for all this, sign me up!!!

I wish I could give Layne more stars he is very kind and professional, he makes sure everything is…read moregood before get pay. Very reasonable pricing , he comes back couple times to make sure everything done right and no more pest problems. Highly recommended