Pam and Armando came today and sanitized our laundry room . They pulled the washer and dryer out and thoroughly cleaned and sanitized the area that was invaded by rats . They did an excellent job! Pam had come alone previously and tried to do this job by herself but really needed an additional hand moving the washer and dryer. Armando had also come previously to help set traps and seal weep holes . Both of these technicians and the other team member , Ian, did an exceptional job helping get rid of the rats! We are very happy with the service we received from all of them !! Highly recommend them and Biotech!! read more

I called them to remove a critter that was living in my attic/wall. They arrived with really fancy rodent van. It looked like a Ghostbusters level vehicle. He found the source of the entry, got on a ladder and took a picture. His solution: wait til I don't hear it anymore and call them back and they can seal it up. Seriously? Paid 59$ for this - for nothing. I called wildescapes. Matthew said "I'm gonna come put a one-way trap up there, seal all but the trap and I'm gonna do it right now" The squirrel was gone by the afternoon. I will say biotech called me back an hour after their tech was out here. Office person asked if I would like them to come put a one-way trap on the vent? You know what??? that would've been an excellent suggestion for the tech to make while he's sitting here talking to me and STARING AT MY HOUSE but it's too late now. She said they could send a more experience technician. Then why did you send that one to begin with? Don't waste your money- call Matthew. read more

We used Bio-Tech for the first time recently and the service tech was plenty nice. However, at the end of the $128 service he handed me his phone to input my CC info in and, after paying, the system asked how much I wanted to tip! Tipping for pest control?! We're definitely going back to our prior service provider after that. read more

I have been extremely satisfied with Biotech and have used them for the last several years. Their staff is very responsive and polite. I appreciate the way they take care of my home. I would definitely recommend them to anyone. Even though the price has increased some, it is very comforting to know that they will come and re-spray should I see any additional pests. Normally they only need to come once a year; however, I like that I do not have to pay again should they return. I also appreciate they give me a termite report as well as the pest control report as I keep them should I ever sell my home so I can show potential buyers I keep up with the inspections. read more

We have been using this company since we bought our house almost 10 years ago and I am renew with them each and every year. The price has creeped up a lot more now but we still continue to use them because I really value their professionalism. They always say "yes ma'am", "no ma'am", and wear shoe covers and I have found that each person is has professionalism, which is much appreciated. I think the best thing is that they come out and say again if you see bugs in your house throughout the year. I hope that the price doesn't go up again, so I don't have to shop for a new place. read more

Starting last year I had a problem in my living room. I knew it was coming from the ceiling but had no idea how or what it was. It was like tiny bits of wood shavings were falling down. Fast forward 6 months and I have full grown carpenter ants in my living room. I called one company that merely treated my house for pests. It didn't touch this issue. Next I called Bio-Tech. To treat my problem was $250 but they were specifically treating this issue and promised to come back should the carpenter ants persist. They did come back. FIVE times until the problem was completely gone. Not only did they hold their word on coming back they also scheduled follow up calls on their end. Their five star review was what urged me to use their service, now I can attest to their rating and add my own. read more

I have evidence of termite infestation in my home and looked up reviews of exterminator companies and found the Bio-Tech Pest Control to be the most favorable. I am very happy I called and set up an appointment for a free estimate and had them come by the following day to apply the termite treatment. Their prices are fair and the technician was very friendly and courteous. read more

I recently had my A/C stop cooling. After getting a technician out, he showed me the problem: ants in the wiring causing a part to short out and stop the cooling. I researched pest control companies and decided to call Bio-Tech. I am glad that I did. The owner came out to assess the problem and discovered another issue as well. He sat at my table, drew a schematic of how he would treat the area around the A/C unit and house, and gave me a reasonable quote. He was very knowledgeable about the Crazy ants and professional in the way he explained the procedures to me. I accepted his bid and a few days later a crew was out here to do the treatment plan. Everyone I have spoken to has been friendly and considerate. The men who have come to the house have been nice to work with. And the best news is that my A/C has not stopped working in this July heat! I recommend Bio-Tech for your pest control needs! read more

My technician was professional, and very knowledgeable. I would certainly recommend this company read more

After posting my negative review, the owner contacted me and re-treated my home. It has been 6 weeks, and so far, I haven't seen any live bugs. Thank you, BioTech! read more

The service and price agreed upon via telephone were fine. However, when the tech finished the installation he presented me with paperwork for me to sign that I did not agree with the contents. The forms sated that Bio tech would NOT be responsible if termites damaged my house after their product was installed. They also stated that they wanted any disagreement to be settle by arbitration vs a court of law. Overall beware their after the installation paperwork. read more

This company has been out go-to for years. Annual plan with warranty is great as well as special treatments

I love the outdoors. I practically live in my backyard oasis, and one thing I don't like are insects but understand they're part of nature. I've tried multiple pest control companies over the years and I have found BIO TECH pest control and I'm extremely satisfied. From the phone calls to schedule appointments to the types of services and more importantly to the gentlemen that come here to do the services it is all top-notch. I am amazingly happy with this pest control company and I never thought I'd say that. Alex is my technician today and he is professional and listens and takes care of business and BIO-TECH should be very happy to have him! It is this type of service that will keep me paying and going back to BIO TECH pest control !!! professional, and courteous and exemplary service! read more

Very professional and courteous. Easy scheduling and on time arrival. Easy to work with.

Communication was great, showed up on time, and was very impressed with the professionalism of the tech.

used by us and our family for 2 years. Great service. Recently, they treated for ants and spiders and this time it only lasted for 2 months. We believe they diluted the spray. Called many times asked for manager, manager was too busy to call us back. read more

We have used Bio-Tech for a couple of years to manage vegetation pests. Recently we requested rodent control for inside the home, and the response was great! They spent a significant effort sealing the home from rodent ingress and egress. Then they trapped the pests over a several week period. No mere rodents! They put a lot of effort into a job well bone. I highly recommend them. read more

Everyone in the woodlands uses them and for good reason. They are the best in town! Being newer to TX and all the big bugs here one visit from biopest and bye bye roaches! This after I tried to self treat with all the off the shelf stuff...fyi...the bugs out here know how to defeat the off the shelf stuff...you need a professional. Stephen Santoro came recently and he is the nicest, most professional guy around. Highly recommend! read more

We have used Bio-Tech since we moved to The Woodlands in 1995, and we have been very happy with them. They are professional, friendly, timely, easy to reach... We have the annual service, guaranteed for one year; if I see any need before the year is up, it is easy- I just call, a human answers, and they come out for no charge. read more

I can't say enough good things about this company! We suspected a termite issue and called for an appt. The owner of the company came out along with his serviceman. He personally texted me after the first visit to let me know to reach out directly to him if I had any other issues. I did just that, hesitantly over the weekend, to let him know we were seeing more exit holes and he had someone come out the same day...on a Saturday. Just really impressed with the quick communication and excellent customer service! read more

Great service !! We are new to texas and had technicians come on a few different days for all sorts of pest control. Every technician has been so nice. So happy with our service read more

They are always very responsive when I call, and respectful of keeping our gate closed for the dogs.

We've had an excellent experience with BioTech so far. All technicians and customer support have been great. They are knowledgeable, informative, and at the ready to help. Special mention must be made to Art - a consummate professional. Thank you BioTech! Highly recommended. read more

Lee came out to inspect our attic after we saw a suspicious indent in our insulation (did something lay down? IS IT BUILDING A NEST?!) He saw some small tracking, but also saw a lot of....lizard poop! Not rat/mouse poo. He was thorough in inspecting the perimeter of our home and possible entry points of furry critters. Very personable guy, gave us a 30-min heads up before he arrived. Would definitely use this company again if we ever suspect pests of any sort in/around the home. read more

Art with Bio-Tech was great! Very knowledgeable, kind, professional, and took lots of time to evaluate my house and the issues I was having. I'd highly recommended. read more

We have used this service for several years and have been very satisfied. From the office staff to service providers all have been very courteous and professional. They take time to explain their procedures and costs. The best: they have ridden our home and yard of pests large and small! read more

Chis did an awesome job. it is great working with this company. They have done an excellent job sealing my house.

I used Bio-Tech for the first time this year. I used them for an annual treatment and also the annual fire ant treatment. I haven't had a single fire ant after the treatment over 6 months ago. The annual regular pest service is great also, we had a few spiders pop up over the last month and they did not hesitate to come spray again. I worked with Vanessa on setting up the follow up appointment and she was great and accommodating around our newborns schedule. The technician that came out was beyond amazing! Her name was Belinda and she should be training all technicians on customer service. She was extremely thorough, friendly and overall one of the most pleasant people I have ever worked with. read more

This is a long overdue review, I have loved the BioTech team and service since the first time I used them in 2017. Since then, I have used them on three separate occasions, including one future planned project. These guys are the best based on four separate metrics: honesty, service, timeliness, and price. 1) Honesty: Jason and his team are straightforward and no-frills. You will not have to deal with 'surprise endings'. A consultant will go over, listen to your project, and provide comprehensive review of their assessment--patiently explaining each step and associated costs. Their employees are well vetted and are as competent as they are professional. They also photo-document their progress and summarize their work before they leave. 2) Service: BioTech offers a variety of services and will customize each project to cater to your specific needs. No other company that I spoke/worked with provided the depth of analysis that BioTech did. They have done everything from rats, exclusion, flies, roaches, ants, and more. 3) Timeliness -- when I take a day off to honor a scheduled service appointment, I expect the same in kind. I will not work with a company that assumes I'll be okay with a last minute reschedule. I certainly understand that some projects take longer than others... Unexpected things happen. So far this has not happened with BioTech, at all. They've been absolutely UPSTANDING in this regard! 4) Price: I read another review where price was a concern, and honestly I have no idea what other companies she researched. Based on reliability and completeness of service, BioTech had other companies beat by a long shot. BioTech offered best price, best guarantee, best timeframe, and most completeness of options BAR NONE. read more

i have used Bio-Tech for 26 years. Everyone in the office, as well as everyone else out in the field, are top-notch. They are 100% in efficiency and back everything they do. If I notice any activity, they are super-responsive and extremely prompt to assist. I tried two other companies during the time I have lived here, and they were both major mistakes. I use Bio-Tech for termite control also. You will never be disappointed. read more

I've been a Bio-Tech customer for over 5 years now, and they are the best pest removal / prevention company I have ever used hands down. The few pests I see after their treatments are already dead. They guarantee their treatments for a year... any recurring issue you might have will be handled promptly, & free of charge. I saw their guarantee in action recently when I purchased a pest care package for my parents who live in Kingwood. My parents have lived with crazy ants for many years and no company could ever get rid of them. They tried Orkin among other big name companies, & several smaller local companies over the years... no one could get rid of those things. After a while they simply gave up. The crazy ants were all over the house, especially in the kitchen and in the bathrooms. I gave Bio-Tech a call and explained the problem. They treated my parents house, inside and outside, and the crazy ants were reduced considerably. They came back twice and re-treated the inside and the outside. Each time the crazy ants were reduced, but not completely eliminated. On the third re-treatment, they successfully located the crazy ants nesting area outside and bombed it. They re-treated the entire outside and inside again just to be sure. Mind you, all of these re-treatments were free of charge. Since that time, my parents haven't seen one crazy ant, or any other pests for that matter. Bio-Tech persisted and succeeded where 4-5 other companies failed. My Mom in particular has thanked me profusely many times for recommending Bio-Tech and says that was the best gift they have ever received. The chemicals that Bio-Tech uses inside of the house are safe for humans... their technicians don't use any respiratory protection. There are instructions to avoid direct contact (i.e. touching) with the wet sprayed surfaces after their inside treatment, but these areas dry quickly. The outside applications come with instructions to stay off of the grass for a few hours. That's it. I don't have pets so I cannot speak to whether they are safe to stay in the house immediately following a treatment. If you have pest problems, I promise that you cannot go wrong with Bio-Tech. They provide outstanding service and have kept my house pest free for 5+ years. My parents house has been pest free for over a year now... just renewed their service in January, much to their delight. I wish that every company solved problems as quickly and assuredly as they do. All of their technicians that I have dealt with have been on time, professional, knowledgeable, and pleasant. They really do care and listen. Bio-Tech has earned my absolute highest recommendation. read more

Very happy with our choice to hire Bio-Tech for our pest control. They treated our yard for mosquitos, spiders and other creepy crawlers and we've seen a significant reduction in pests...like none! Really thankful to not have mosquitos anymore and to be able to use our backyard without getting eaten up. Communication and payment were very easy, will use them again in the future! read more

I've been using Bio-Tech Pest Control for years. They have helped me battle ants, regular and fire, knocked down multiple wasps nests, and provided general pest control inside and outside my home. But let me tell you what you should absolutely use them for: Termites. I made a huge mistake in not using their termite service for one of my rentals while the property was still young. Nope, I waited until the tenant called me to report termite damage and live termites on the window sills. They also damaged baseboard in a back bedroom. Bio-Tech did their termite thing and we stopped seeing them. I compounded the mistake by cheaping out and not renewing the contract. That's where they make sure they don't come back. It takes time to annihilate them all. Then I considered selling the property and realized I had to disclose the termite damage. Which meant I needed to prove there were no more live termites. So, Bio-Tech to the rescue again. They were nice enough to honor the renewal price. (There was some live activity discovered and handled.) I then decided it was best to have Bio-Tech do my own home which is newer. Did you know that termites love new wood? Fortunately, they did not find any live termite action this time. But I want to make sure I never see one inside the house. I will renew the contract for both properties. (I didn't sell the rental.) BTW: It cost about $1500 to fix the termite damage in the rental. Lot more than an annual termite renewal contract with Bio-Tech. More than that, I won't have termite damage to disclose if I ever want to sell my home. Learn from my mistake and call Bio-Tech for termite service today. read more

These guys are the best! They are here on time every time I need them, so friendly and nice. They get the job done and answer any questions I have. They take their time to figure out what needs to be done to remove whatever problems I've had. Highly recommend! read more

These guys are amazing from the person on the phone with scheduling to the technician at our house. I will definitely be using them moving forward! We had a few bugs show up after the first treatment so I called and they were out the next day and we haven't seen anything since! read more

I absolutely can not say enough good things about this company! Polite, courteous, professional, and on time. Ok, all of that is good but it gets Wayyyy better!! What's Fantastic about this company is their product works! Every year (7 to be exact) I have a seasonal infestation of what seems like millions of tree worms pouring into my home. I thought about moving since so many pesticide companies had treated my home over the years and the worms kept coming! One visit from Bio-Tech and I haven't seen one worm! Did you hear me? Not one worm people!!! My only complaint is I can't give them 50 stars! They deserve it!! I Love YOU Bio-Tech!:-) read more

Great company, great group of guys that came out during their inspections. Will use them again should my problems arise again.

Always prompt, and the customer service is spectacular! Will never use any other pest control company!!

This company is the best! Our tech was knowledgable, competent, thorough and friendly. I have to tell you I was skeptical that I wouldn't see any more critters after the treatment but it's true! None so far : ) I would definitely recommend this company and use them again. The customer service person that answered the phone the day I called was very helpful also. Wish more businesses were like this one. read more

Both the office staff and the technician that came and did the treatment were professional, friendly and efficient. Veronica in the office was most helpful in working around our schedule, allowing us to make a very small window for the treatment schedule, and even adjusting the arrival time at the last minute for us. Thank you! read more