Ask for Steven! He is the most consistent with his services. He always arrives at the same he says,…read morehe is ALWAYS in a positive mood, and very respectful. Anytime I request for an extra treatment inside the home he has no issues and happily does so. I will resign my services just because of him!

"Avoid this company in Houston, TX. They always make excuses to reschedule and provide terrible…read moreservice. Would not recommend.

Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

Sam was incredible. On time, courteous, competent, and when he saw a piece of equipment in my house…read morewas not connected properly and the result could have been dangerous, he fixed it for me. I am so grateful. My husband is 88 and has a heart condition. The fumes could have really hurt him. Hunter Pest Control is a service that cares not just about doing their job...which is very important...but cares about us as well, and I think that's just if not more important. I'm so glad we are using Hunter Pest Control.

We had them out to take care of our termite problem. Jack was terrific--Incredibly professional and…read morevery cordial. He gave us a detailed analysis of the infestation along with expert suggestions for resolving it. When he came back out to do the job, he took care of business efficiently and effectively. Haven't seen a termite since. So glad we found Hunter Pest Control!

We had an excellent experience with Bulwark Pest Control. From the moment I called about an ant…read moreinfestation after moving into our new home, David T responded quickly and scheduled our service without delay. Our technician, Ryan McPherson, was outstanding. He was professional, knowledgeable, and very thorough in explaining every step of the treatment process, from the exterior of the home to the interior. I was especially impressed that he even removed electrical outlet covers to treat inside the walls, which gave me confidence that the infestation was being addressed thoroughly. The service was exceptional, the quality of the work was excellent, and the value was well worth it for the peace of mind we received. I highly recommend Bulwark Pest Control, especially Ryan McPherson and David T, for their prompt response, professionalism, and outstanding customer service.

Ryan Wellborn, is a great person, takes his time and explain everything clearly. Keep up the good…read morework.

We've used Bee'n Green twice now for raccoon removal, and Travis is hands-down the best! Raccoons…read moreare clever, and when one managed to break a trap, Travis returned to reinforce it and completely seal off our home. Thanks to his thorough work (which we even verified on our webcam!), the raccoon couldn't get back in. Travis makes the entire process completely stress-free. He sends clear updates, photos after the job is done, and takes the time to answer all your questions in person or over the phone. Even though wildlife removal takes multiple visits and schedule shifts happen, he followed up, rescheduled within the week, and made sure the job was completely finished without me having to chase him down. Excellent work, Thank you Travis!

Entirely UNPROFESSIONAL. Wasted a ton of our time for a number of days quoting us and stating he…read morecould take care of our 4 properties. Then when he asked what days we needed the properties treated, he stated he couldn't service us at all. Wasted our time and now we have to scramble to get somebody else.

So, it turns out that Urban Jungle is based in Houston but has staff throughout Texas, Louisiana,…read moreand Oklahoma. Tuesday morning, we heard a lot of noise in our house in Austin and after some quick looking around, we found the source of the noise -- a squirrel who'd gotten into our chimney and landed -- alive -- in our fireplace. Because of a fireplace screen, he wasn't going anywhere, but we needed him out. After calling a lot of people who couldn't come out that day or who wanted to create a long involved process of sending an "inspector" out, then sending someone out a few days later, I happened to find Urban Jungle while doing a Google search. We called them and they had someone out within an hour. When Will showed up, he came prepared with several kinds of traps because he said squirrels were especially sensitive to being picked up. Amazingly enough, once Will started trying to trap the squirrel, the squirrel ran right back up and out of the chimney. However, the next day, Will came back to seal off entry to the chimney. When it was all said and done, we paid a very reasonable price and Will did good work. Another benefit of Urban Jungle is that their staff all have degrees in wildlife biology or related fields. The additional education makes an obvious difference in both their knowledge and their professional demeanor, which was miles above the usual trapper or exterminator. Trust me, these are the ones you want to call if/when you have an animal in the house.

I wish I called them first. My issue was resolved promptly and the customer service continues to be…read moreexemplary.

Darrell was great and communicated exactly what he was going to spray and what he took care of.read more

They never show up or call. Set up an appointment they never showed up or call to reschedule it.read more

We had a mouse problem and requested service through Yelp. Several vendors reached out to us, but…read morewe went with Ruben. Key Take Aways - Fair Price He gave us an estimate based on the info I gave him on my home via text. After he came out and saw the size and scope of my home and garage, he increased the estimate slightly, but not by much. Based on the other estimates I got and the research I did, what he charged was fair. He also provided a one year warranty. - Work Product He secured all the potential points of entry. He put down traps and we caught a couple of field mice. He did mention that he left an opening behind the kitchen sink in case there were still mice in the walls to give them an exit route, but he left traps under the kitchen sink. Service/Warranty A few weeks later, I spotted a mouse inside the house (not under the kitchen sink). We called Ruben and he was very responsive. He came back out and laid some more traps and we caught the mouse (Ruben thinks it was a mouse that just got in, probably from leaving the back door open). After that, we were out of town for about a week and we returned, and found a dead mouse caught in Ruben's trap under the kitchen sink (remember, he left some openings so that any mice in the walls could get out). Ruben came out again and used some foam to close the remaining openings. He also recommended a spray to take out the smell of pheromones which might be attracting new mice (e.g. through the back door). I can say as of now, it appears the mouse problem has been eradicated. - Knowledge of Craft/Professionalism I have had so many questions about what a mouse can and cannot do. Ruben patiently answers all of my questions which has helped me navigate a very difficult situation. Ruben is the epitome of professionalism. He knows his craft and he executes his process flawlessly. He is customer focused and is very responsive and respectful. He did not use those scare tactics used by other companies (e.g "mice are responsible for this % of house fires, etc.) to scare me into action. I highly recommend that if you have a rodent problem, don't ignore it and call Ruben. You won't be disappointed and you won't be ripped off.

I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Family owned Rapid response…read more Friendly and knowledgeable Great and rapid service For any recurrence of problem treatment performed without any additional charge

Pam and Armando came today and sanitized our laundry room . They pulled the washer and dryer out…read moreand thoroughly cleaned and sanitized the area that was invaded by rats . They did an excellent job! Pam had come alone previously and tried to do this job by herself but really needed an additional hand moving the washer and dryer. Armando had also come previously to help set traps and seal weep holes . Both of these technicians and the other team member , Ian, did an exceptional job helping get rid of the rats! We are very happy with the service we received from all of them !! Highly recommend them and Biotech!!

**Five stars. I can't recommend Bug State highly enough!**…read more Another "highly regarded" termite company inspected my home and told me I had a termite infestation in some beams on the exterior walls. Their recommendation was to tent the entire house, which would have been very expensive and a major disruption to our lives. Before committing, I read some reviews online and called Bug State for a second opinion. Ken came out, did a preliminary inspection, and wasn't convinced we had termites. Rather than guess, he recommended removing some of the exterior wall panels to see what was really going on. Once the panels were off, he came back and inspected again: no termites, just ants. What a relief. Ken is extremely knowledgeable and trustworthy. He took the time to find the actual answer instead of selling me an expensive treatment I didn't need. If another company is pressuring you into tenting, get a second opinion from Bug State first. Or better yet, call Bug State first the initial look.

Mr. Ken came out to treat our drywood termite in two spots of our home. So thankful he explained…read moreeverything and we decided to open the drywall for better spot treatment which helped a lot. He explained some outdoor treatment we could do on our own and didnt try to upsell like the big companies. Great person and would recommend him to anyone!