First time using BUGCO and it was a great experience. Technician was prompt knowledgeable and…read morefriendly. He conducted a thorough examination of the property including the attic. My go to people from now on!

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

All about the money. Zero integrity…read more Killum Pest Control had no problem billing my credit card month after month--for 95 months--totaling over $6,400--while rarely performing the services I was paying for. No interior treatment since 2019, no bait station service since 2023--but the charges just kept coming. I've been battling cancer since 2022 and even let them know, yet they offered no alternative, no adjustment, no discount--just kept billing like clockwork without delivering the service. What's worse? They recently told me that the bait stations on my property belong to a third party, something they never disclosed when I paid for installation years ago. Now they want to retrieve the stations but still refuse to acknowledge the lack of service or offer any credit for services not rendered. I asked for a resolution. They refused. They are more concerned with equipment and recurring billing than customer care or accountability. Stay far away from this company. DM me if you want more details or if this happened to you too.

very courteous and careful. Took the time to do a thorough job using both eco friendly inside and…read moreregular on exterior.

The process was done professionally with signing a contract electronically…read more The serviceman was cheerful and helpful and did the job thoroughly. I will call them again if need be.

Horrible customer service. You would think for someone that has been with them for several years…read morethat they would get it right by now. I would highly recommend staying away from this company because they tend to just show up on the day of your service on their convenience and never once have they been able to accommodate the timeframe that I was promised I just canceled my contract with them after being with us for several years and have been dealing with this issue every three months. There are much more dependable pest control companies in the Houston area. These people seriously need to get their act together.

Do not use their bat removal service. It is a waste of your time and money and their inability to…read moreresolve the problem puts your family and pets at risk of exposure to rabid bats. We found a bat inside our home and called them out in early 2024. They claimed to not find any colony and they sealed up all entry points. Several months later we found another bat in the house. They came out and found they missed sealing a spot and there was a large colony that they could not remove yet due to the season and baby bats. Finally in late 2024 they got them out and sealed up the house again. Now it's January 2nd 2025 and I get a call from home with screams of panic because a bat is flying around the living room. I rushed home and it was like a scene out of Dracula with a bat flying at high speeds around the living room and dive bombing me as I wildly tried to catch it with a fishing net. Thankfully I got it and took it outside. But I don't feel safe in my own home and these pest control "professionals" have failed to live up to what I paid them to do. The fact that this is multiple attempts to get it right and admission of mistakes has me irate. I'm still awaiting a call back from the manager to address my concerns. Please find a real professional company if you have bat issues. Killum is NOT the company to use.

Rip off would not recommend to anyone please look elsewhere charged me for work that was not…read moreperformed even attempted to take to to court ended up paying over 800 dollars for work that was not performed really bad customer service would rate negative -5 stars

Just started with this service because of their amazing Yelp reviews. So far everyone has been…read moresuper helpful, knowledgeable and professional. Setting up the appointment Amanda explained the procedure and prices up front. When Randall did his inspection he explained a lot to me that other companies never did. He worked with my budget the best we could and I am grateful for that! Need 30 days to tackle the job so will update with the results later too.

We just had a quarterly follow up and to spray the perimeter of the house. We haven't seen a…read moresingle bug in months, but really the goal is to keep it that way. Kyle is very professional, calls when he arrives, lets you know exactly what the charges will be... They do come out the same day if they can. Not in a week or two. They arrive on time and they're great to deal with. The price is extremely reasonable.

Michael was great! We had our first service and we were blown away with the excellent service he…read moreprovided! Michael was super professional, knowledgeable and helpful!

Wasted my time. Tried to upsell me, talking all around what we needed, put me on hold, only to come…read moreback and tell me they can't address and solve our wasp nest issue. So ridiculous!!! Don't seem knowledgeable. Avoid them unless you want to waste your time and listen to a yearly service sales pitch that is not what you need!!!!

The team at The Restoration Attics was fantastic from start to finish. We had rodent soiling of the…read moreloose fill insulation in our attic and wanted to have it removed, sanitized, and replaced. The team was very prompt in responding to a quote request, and Jerrod, who came out to give the quote, was extremely professional, knowledgeable, and thorough. He provided a competitive quote with a realistic warranty and had a handout to back that up, with a clearly outlined and communicated plan from the get-go for how they might address any issues that come up along the way. From the time we signed on, communication was clear and prompt - the ladies at the office are honestly some of the nicest I've encountered in Houston, and every person who came out, from the person who did the pre-install visits to the team that came out to do the actual job, were courteous and explained very clearly what to expect. On the day of, they did a great job of protecting our living space (doors, walls, carpet, railings). Finally, they came out for a visit 2 weeks out to make sure everything looked good. All in all, we are so happy with the work and service, and would highly recommend them for anyone looking for a trustworthy company to do a similar job!

After another company did not solve the problem of animals inside my walk, this team came to the…read morerescue. Ver professional team. Very responsive. I subsequently had the roof repaired and Restoration team came back out and fixed it again after roofers inadvertently messed up some of Restoration's prior work. Absolutely recommend this company!

We had them out to take care of our termite problem. Jack was terrific--Incredibly professional and…read morevery cordial. He gave us a detailed analysis of the infestation along with expert suggestions for resolving it. When he came back out to do the job, he took care of business efficiently and effectively. Haven't seen a termite since. So glad we found Hunter Pest Control!

Hunter Pest control has great service. They're very thorough and knowledgeable. They have fair…read morepricing with multiple options to choose from

Excellent experience helped me with a bee extraction problem I was having and also helped me…read moretrapping a rodent. Extremely good pricing as well. Strongly recommend to everyone.

Travis with Bee-n-Green did an outstanding job! We had bees outside a brick wall, but he discovered…read morea hidden honeycomb inside the classroom ceiling. He carefully removed it, repaired the ceiling, and left everything neat and clean. Great customer service, excellent work, and very professional. I would highly recommend him--A+! JLJ